This document discusses effective communication skills for leaders. It emphasizes that leaders must communicate inspiration, wisdom, and vision to others in a way that inspires trust and faith. Leaders need to communicate consistently across all mediums and express themselves in a way that is always understood. However, many business leaders are ineffective communicators. The document provides tips for speaking, writing, and listening more effectively as a leader in order to express messages in a clear, concise manner. It stresses the importance of consistent, honest communication to build strong relationships with others.

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“If your actions inspire others
to dream more, learn more, do
more and become more…
~John Quincy Adams
… you are a leader.”

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Autonomy
Mastery
Purpose
~Dan Pink

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Autonomy
Mastery
Purpose
Inspiration
Wisdom
Vision

6. 6. Be a skilled communicator…
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7. 6. Learn to talk and write
good…
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How do PEOPLE
communicate?

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Send…

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Receive…

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Send or “Project…”

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• Speaking
• Writing
• Body Language
• Appearance
• Decorum…

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• Text/IM
• Email
• Memo
• Letters
• Thesis/Report
• Book
Writing

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“Seek first to understand…”
~Stephen Covey

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Receive or “Collect…”

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• Listening
• Learning
• Watching
• Soliciting

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How do effective leaders
communicate…
…effectively?

18. Consistency.
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Are you expressing yourself
consistently through all modes
of communication?
Are you always
understood?

20. 6. Be a skilled communicator…
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“… just 34% of consumers
worldwide view business chiefs as
effective leaders …

22. ~Research from Ketchum
Reported by Chad Brooks, FOXBusiness.com
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“… only 35% believe they are
effective communicators.”

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“Who you are as a leader becomes
reality in the minds and hearts of
others through what you say,
how you say it…”
~THE SENSEI LEADER

24. Don’t be an “Undercover Boss”
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25. “…build a culture of sincere interest
and insist that supervisors spend
time understanding the needs,
desires and motivations of the
people directly in their care.”
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~THE SENSEI LEADER

26. “Be honest. Enough said.”
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~THE SENSEI LEADER

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What MUST a leader
communicate effectively?

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•Inspiration
•Wisdom
•Vision

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• Enthusiasm
• Encouragement
• Courage
• Compassion
• Confidence
Inspiration

30. Respect.
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• Knowledge
• Experience
• Awareness
• Compassion
• Vulnerability
Wisdom

32. Trust.
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• Values
• Mission
• Purpose
• Perseverance
Vision

34. Faith.
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Are you expressing yourself in
a way that inspires, earns trust
and clearly expresses faith in
your vision, your mission––
and in the people you serve?

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Challenges?

37. 6. Learn to talk and write
good…
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“…electronic communication might
be damaging the basic unit of human
thought – the sentence.”
~James Billington
Librarian of Congress

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What is the most cryptic text or
IM you’ve ever received?

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“No ums, likes or sos…”

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“…and if Johnny ‘goes,’ he better
damn well move
from point A to point B!”
~Jim Sensei
(Again and again and again!)

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What’s your favorite filler?

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“The Family Effect”

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Do you take liberties with those
closest to you?

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The “I think” Defect

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“A commander knows! No one cares
what your opinion is!”
~General George S. Patton

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Do you THINK or do you
KNOW?

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Action…

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To SPEAK more effectively:
• “If you want to kick better…”
• Stories beat stats
• Conversation beats lecture
• Video/Audio
• Less is MORE!

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To WRITE more effectively:
• Edit
• Don’t hit send!
• Read out loud
• Edit some more
• Less is MORE!

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To LISTEN more effectively:
• “Seek first to understand…”
• Ask!!!
• Repeat what you hear
• Care
• Listen MORE!

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What other challenges would
you like to talk about?

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“Perfection is NOT a destination…
…it’s a never-ending process!”

54. “Leadership is sharing––
a leader shares.”
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~THE SENSEI LEADER

55. “…you lead PEOPLE.”
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56. Learn more…
Listen more…
Fear less.
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