This document outlines the objectives and content of a business strategy course. The primary aims are to develop students' strategic planning and analytical skills. The course emphasizes applying these skills through observation and practice, rather than just reading about strategy. It also stresses the importance of focus for organizations, which requires understanding one's strengths and committing to strategic analysis before implementation. An example is provided about different travelers getting from New York to Los Angeles to illustrate strategic options and how outcomes depend on choices made.
The Key to Building Better Products
It’s frustrating when customers don’t respond to your product the way you hope they will, especially when you can’t pinpoint why. So what exactly does it take to move a product from being good to great?
WHO ARE YOUR COMPETITORS?
“Oh, we don’t have any competitors. No one really
does what we do.”
I can’t count the number of times I’ve heard
otherwise smart executives give this answer. Nor
can I think of a company or situation where it’s
actually true.
The really dangerous thing about that statement is
that it leads to ignorance, which can lead to being
blindsided. If you truly think you haven’t any
competition, you won’t watch the market. You won’t
see the disruption coming. And you won’t be able to
react to problems or capitalize on the opportunities
that competitive shifts can create.
When it comes to your competition, the answer isn’t
to put your head in the sand. It’s to actively and
regularly study that competition. And not just who
you think is the competition, but who your market
thinks is your competition.
So, how do you do that? How do you learn about
your competition and decide which part of that
knowledge you should (and shouldn’t) care about?
That’s what we tackle in this issue of Pragmatic
Marketer, thanks to the help of some great
contributors, a real-life case study and, as always,
a slew of tips and best practices you can put to
work immediately.
Happy reading,
Rebecca Kalogeris
FRESH CONTENT
When it comes to food, organic is all the rage.
There are whole sections of the grocery store focused
on organic fruits and vegetables. It’s featured front and
center on packaging. And it comes with a premium price.
In business, though, it’s the inorganic growth we talk about
most: mergers, acquisitions, partnerships, takeovers. Those are the stories that fill the news and grab the headlines. And they can be powerful tools, as Frank Tait writes about in this issue.
But what if we put just a little more focus on organic
growth, on thinking about how we can leverage the products,
organizations, processes, customers, markets, etc. already in
place to drive growth? With the right focus, could we move
beyond slow and steady growth and really start to drive the
numbers and scale our business naturally?
Those were the driving questions as we put together this
issue of Pragmatic Marketer and why we’ve gathered a
team of thought leaders to talk about everything from how
to cultivate the right employees to how to grow through
segmentation. And as always, we’ve tried to include
actionable tools and tips you can implement immediately. So
grab a coffee and dig in!
Happy reading,
Rebecca Kalogeris
The Key to Building Better Products
It’s frustrating when customers don’t respond to your product the way you hope they will, especially when you can’t pinpoint why. So what exactly does it take to move a product from being good to great?
WHO ARE YOUR COMPETITORS?
“Oh, we don’t have any competitors. No one really
does what we do.”
I can’t count the number of times I’ve heard
otherwise smart executives give this answer. Nor
can I think of a company or situation where it’s
actually true.
The really dangerous thing about that statement is
that it leads to ignorance, which can lead to being
blindsided. If you truly think you haven’t any
competition, you won’t watch the market. You won’t
see the disruption coming. And you won’t be able to
react to problems or capitalize on the opportunities
that competitive shifts can create.
When it comes to your competition, the answer isn’t
to put your head in the sand. It’s to actively and
regularly study that competition. And not just who
you think is the competition, but who your market
thinks is your competition.
So, how do you do that? How do you learn about
your competition and decide which part of that
knowledge you should (and shouldn’t) care about?
That’s what we tackle in this issue of Pragmatic
Marketer, thanks to the help of some great
contributors, a real-life case study and, as always,
a slew of tips and best practices you can put to
work immediately.
Happy reading,
Rebecca Kalogeris
FRESH CONTENT
When it comes to food, organic is all the rage.
There are whole sections of the grocery store focused
on organic fruits and vegetables. It’s featured front and
center on packaging. And it comes with a premium price.
In business, though, it’s the inorganic growth we talk about
most: mergers, acquisitions, partnerships, takeovers. Those are the stories that fill the news and grab the headlines. And they can be powerful tools, as Frank Tait writes about in this issue.
But what if we put just a little more focus on organic
growth, on thinking about how we can leverage the products,
organizations, processes, customers, markets, etc. already in
place to drive growth? With the right focus, could we move
beyond slow and steady growth and really start to drive the
numbers and scale our business naturally?
Those were the driving questions as we put together this
issue of Pragmatic Marketer and why we’ve gathered a
team of thought leaders to talk about everything from how
to cultivate the right employees to how to grow through
segmentation. And as always, we’ve tried to include
actionable tools and tips you can implement immediately. So
grab a coffee and dig in!
Happy reading,
Rebecca Kalogeris
Business strategy from michael porter to blue oceans to what's the problemMichaelcmcdermott
MBA students and Business Majors this presentation introduces you to the leading strategy gurus over the past few decades. Michael Porter, generic strategy, Blue Ocean Strategy, and more are examined in this easy to follow presentation
This presentation was part of a workshop held at Arvetica. It is a general introduction to strategic thinking for those unfamiliar with the field and guides through the schools of strategic thinking, gives a better understanding of dateless strategy icons and management gurus of our time. Learn how their ideas apply to your business setting and your daily work in order to improve your strategic performance.
Building or redesigning an intranet in 2016? Most intranet managers have an idea of where they want to go, but few have a formalized strategy and roadmap.
Your strategy is a plan about how to take action.
This presentation from intranet expert Steve Bynghall gives you a highly practical framework to derive and articulate your intranet strategy. Whether you’re part of a team with a new intranet project or the business owner of a stale and stagnant intranet, you'll find this presentation valuable..
Highlights:
What is an intranet strategy and why do you need one?
The importance of being objective: the discovery phase
Research sources: data inputs, stakeholder analysis, other sources
Formalizing the strategy and action plan
Communicating and socializing the strategy
Business Strategy & Alignment to Project ManagementJonathan Donado
Strategy for Project Manager. It explains:
1. What is Business Strategy?
- History: the word Strategy
- Why Strategy Fails?
- Strategy Drivers (Business Model)
2. Alignment of Strategy to Project Management
- The role of a PMO Office in a corporation
3. Questions asked by Project Managers in relation to business strategy
The presentation provided on March 23rd to a joint event organized chapters in Chicago of the Project Management Institute (PMI) and the Association for Strategic Planning (ASP).
Presentation by Jonathan Donado
MBA - IESE
Senior Executive Fellows (SEF) - Harvard University
Connect with me on Twitter @donadosays
Strategy / Strategic Planning / SWOT / Business / PMI / PMP / Project Management
Company & Marketing Strategy Partnering to Build Customer Rel.docxjanthony65
Company & Marketing Strategy: Partnering to Build Customer Relationships
Lesson Plan #2
1
Company and Marketing Strategy
Explain companywide strategic planning and its four steps.
Discuss how to design business portfolios and develop growth strategies.
Explain marketing’s role in strategic planning and how marketing works with its partners to create and deliver customer value.
Describe the elements of a customer-driven marketing strategy and mix and the forces that influence it.
List the marketing management functions, including the elements of a marketing plan, and discuss the importance of measuring and managing return on marketing investment.
Objectives
2
Companywide Strategic Planning
Strategic planning is the process of developing and maintaining a strategic fit between the organization’s goals and capabilities and its changing marketing opportunities
Strategic Planning
Note to Instructor:
Strategic planning sets the stage for the rest of the planning in the firm.
3
Companywide Strategic Planning
Steps in Strategic Planning
4
Companywide Strategic Planning
The mission statement is the organization’s purpose, what it wants to accomplish in the larger environment
Market-oriented mission statement defines the business in terms of satisfying basic customer needs.
A clear mission statement acts as an “invisible hand” that guides people in the organization.
Defining a Market-Oriented Mission
What might be Google’s mission statement?
Note to Instructor:
A mission statement should:
Not be myopic in product terms
Meaningful and specific
Motivating
Emphasize the company’s strengths
Contain specific workable guidelines
Not be stated as making sales or profits
Discussion Question: Google Starbucks Mission statement, ask your students if it would help define the actions of individuals from the average barista to the CEO
5
Companywide Strategic Planning
Defining a Market-Oriented Mission
We help you organize the world’s information and make it universally accessible and useful.
Note to Instructor:
A mission statement should:
Not be myopic in product terms
Meaningful and specific
Motivating
Emphasize the company’s strengths
Contain specific workable guidelines
Not be stated as making sales or profits
Discussion Question: Google Starbucks Mission statement, ask your students if it would help define the actions of individuals from the average barista to the CEO
6
Companywide Strategic Planning
CompanyProduct-Oriented DefinitionMarket-Oriented DefinitionAmazon.comWe sell books, videos, CDs, toys, consumer electronics and other products onlineWe make the Internet buying experience fast, easy, and enjoyable— we’re the place where you can find and discover anything you want to buy onlineDisneyWe run theme parksWe create fantasies—a place where dreams come true and America still works the way it’s supposed toNikeWe sell athletic shoes and apparelWe bring inspiration and innovation to every athlete* in the world .
Company & Marketing Strategy Partnering to Build Customer Rel.docxtemplestewart19
Company & Marketing Strategy: Partnering to Build Customer Relationships
Lesson Plan #2
1
Company and Marketing Strategy
Explain companywide strategic planning and its four steps.
Discuss how to design business portfolios and develop growth strategies.
Explain marketing’s role in strategic planning and how marketing works with its partners to create and deliver customer value.
Describe the elements of a customer-driven marketing strategy and mix and the forces that influence it.
List the marketing management functions, including the elements of a marketing plan, and discuss the importance of measuring and managing return on marketing investment.
Objectives
2
Companywide Strategic Planning
Strategic planning is the process of developing and maintaining a strategic fit between the organization’s goals and capabilities and its changing marketing opportunities
Strategic Planning
Note to Instructor:
Strategic planning sets the stage for the rest of the planning in the firm.
3
Companywide Strategic Planning
Steps in Strategic Planning
4
Companywide Strategic Planning
The mission statement is the organization’s purpose, what it wants to accomplish in the larger environment
Market-oriented mission statement defines the business in terms of satisfying basic customer needs.
A clear mission statement acts as an “invisible hand” that guides people in the organization.
Defining a Market-Oriented Mission
What might be Google’s mission statement?
Note to Instructor:
A mission statement should:
Not be myopic in product terms
Meaningful and specific
Motivating
Emphasize the company’s strengths
Contain specific workable guidelines
Not be stated as making sales or profits
Discussion Question: Google Starbucks Mission statement, ask your students if it would help define the actions of individuals from the average barista to the CEO
5
Companywide Strategic Planning
Defining a Market-Oriented Mission
We help you organize the world’s information and make it universally accessible and useful.
Note to Instructor:
A mission statement should:
Not be myopic in product terms
Meaningful and specific
Motivating
Emphasize the company’s strengths
Contain specific workable guidelines
Not be stated as making sales or profits
Discussion Question: Google Starbucks Mission statement, ask your students if it would help define the actions of individuals from the average barista to the CEO
6
Companywide Strategic Planning
CompanyProduct-Oriented DefinitionMarket-Oriented DefinitionAmazon.comWe sell books, videos, CDs, toys, consumer electronics and other products onlineWe make the Internet buying experience fast, easy, and enjoyable— we’re the place where you can find and discover anything you want to buy onlineDisneyWe run theme parksWe create fantasies—a place where dreams come true and America still works the way it’s supposed toNikeWe sell athletic shoes and apparelWe bring inspiration and innovation to every athlete* in the world .
Developing a Strategic Plan Essay
Essay on What Is Strategy
Essay on Decision Making Strategies
Marketing Strategies Essay example
Business Strategy Essay
Pricing Strategy Essay
Marketing Plan and Strategy Essay
Strategy as Revolution Essay
Strategic Management Essay
Differentiation Strategy
Sales Management and Marketing Management- JIMS India, DelhiJIMS Rohini Sector 5
This explains the sales versus marketing, nature and scope of sales management, sales oriented organization and marketing concept oriented organization, role and function of sales manager.
Business strategy from michael porter to blue oceans to what's the problemMichaelcmcdermott
MBA students and Business Majors this presentation introduces you to the leading strategy gurus over the past few decades. Michael Porter, generic strategy, Blue Ocean Strategy, and more are examined in this easy to follow presentation
This presentation was part of a workshop held at Arvetica. It is a general introduction to strategic thinking for those unfamiliar with the field and guides through the schools of strategic thinking, gives a better understanding of dateless strategy icons and management gurus of our time. Learn how their ideas apply to your business setting and your daily work in order to improve your strategic performance.
Building or redesigning an intranet in 2016? Most intranet managers have an idea of where they want to go, but few have a formalized strategy and roadmap.
Your strategy is a plan about how to take action.
This presentation from intranet expert Steve Bynghall gives you a highly practical framework to derive and articulate your intranet strategy. Whether you’re part of a team with a new intranet project or the business owner of a stale and stagnant intranet, you'll find this presentation valuable..
Highlights:
What is an intranet strategy and why do you need one?
The importance of being objective: the discovery phase
Research sources: data inputs, stakeholder analysis, other sources
Formalizing the strategy and action plan
Communicating and socializing the strategy
Business Strategy & Alignment to Project ManagementJonathan Donado
Strategy for Project Manager. It explains:
1. What is Business Strategy?
- History: the word Strategy
- Why Strategy Fails?
- Strategy Drivers (Business Model)
2. Alignment of Strategy to Project Management
- The role of a PMO Office in a corporation
3. Questions asked by Project Managers in relation to business strategy
The presentation provided on March 23rd to a joint event organized chapters in Chicago of the Project Management Institute (PMI) and the Association for Strategic Planning (ASP).
Presentation by Jonathan Donado
MBA - IESE
Senior Executive Fellows (SEF) - Harvard University
Connect with me on Twitter @donadosays
Strategy / Strategic Planning / SWOT / Business / PMI / PMP / Project Management
Company & Marketing Strategy Partnering to Build Customer Rel.docxjanthony65
Company & Marketing Strategy: Partnering to Build Customer Relationships
Lesson Plan #2
1
Company and Marketing Strategy
Explain companywide strategic planning and its four steps.
Discuss how to design business portfolios and develop growth strategies.
Explain marketing’s role in strategic planning and how marketing works with its partners to create and deliver customer value.
Describe the elements of a customer-driven marketing strategy and mix and the forces that influence it.
List the marketing management functions, including the elements of a marketing plan, and discuss the importance of measuring and managing return on marketing investment.
Objectives
2
Companywide Strategic Planning
Strategic planning is the process of developing and maintaining a strategic fit between the organization’s goals and capabilities and its changing marketing opportunities
Strategic Planning
Note to Instructor:
Strategic planning sets the stage for the rest of the planning in the firm.
3
Companywide Strategic Planning
Steps in Strategic Planning
4
Companywide Strategic Planning
The mission statement is the organization’s purpose, what it wants to accomplish in the larger environment
Market-oriented mission statement defines the business in terms of satisfying basic customer needs.
A clear mission statement acts as an “invisible hand” that guides people in the organization.
Defining a Market-Oriented Mission
What might be Google’s mission statement?
Note to Instructor:
A mission statement should:
Not be myopic in product terms
Meaningful and specific
Motivating
Emphasize the company’s strengths
Contain specific workable guidelines
Not be stated as making sales or profits
Discussion Question: Google Starbucks Mission statement, ask your students if it would help define the actions of individuals from the average barista to the CEO
5
Companywide Strategic Planning
Defining a Market-Oriented Mission
We help you organize the world’s information and make it universally accessible and useful.
Note to Instructor:
A mission statement should:
Not be myopic in product terms
Meaningful and specific
Motivating
Emphasize the company’s strengths
Contain specific workable guidelines
Not be stated as making sales or profits
Discussion Question: Google Starbucks Mission statement, ask your students if it would help define the actions of individuals from the average barista to the CEO
6
Companywide Strategic Planning
CompanyProduct-Oriented DefinitionMarket-Oriented DefinitionAmazon.comWe sell books, videos, CDs, toys, consumer electronics and other products onlineWe make the Internet buying experience fast, easy, and enjoyable— we’re the place where you can find and discover anything you want to buy onlineDisneyWe run theme parksWe create fantasies—a place where dreams come true and America still works the way it’s supposed toNikeWe sell athletic shoes and apparelWe bring inspiration and innovation to every athlete* in the world .
Company & Marketing Strategy Partnering to Build Customer Rel.docxtemplestewart19
Company & Marketing Strategy: Partnering to Build Customer Relationships
Lesson Plan #2
1
Company and Marketing Strategy
Explain companywide strategic planning and its four steps.
Discuss how to design business portfolios and develop growth strategies.
Explain marketing’s role in strategic planning and how marketing works with its partners to create and deliver customer value.
Describe the elements of a customer-driven marketing strategy and mix and the forces that influence it.
List the marketing management functions, including the elements of a marketing plan, and discuss the importance of measuring and managing return on marketing investment.
Objectives
2
Companywide Strategic Planning
Strategic planning is the process of developing and maintaining a strategic fit between the organization’s goals and capabilities and its changing marketing opportunities
Strategic Planning
Note to Instructor:
Strategic planning sets the stage for the rest of the planning in the firm.
3
Companywide Strategic Planning
Steps in Strategic Planning
4
Companywide Strategic Planning
The mission statement is the organization’s purpose, what it wants to accomplish in the larger environment
Market-oriented mission statement defines the business in terms of satisfying basic customer needs.
A clear mission statement acts as an “invisible hand” that guides people in the organization.
Defining a Market-Oriented Mission
What might be Google’s mission statement?
Note to Instructor:
A mission statement should:
Not be myopic in product terms
Meaningful and specific
Motivating
Emphasize the company’s strengths
Contain specific workable guidelines
Not be stated as making sales or profits
Discussion Question: Google Starbucks Mission statement, ask your students if it would help define the actions of individuals from the average barista to the CEO
5
Companywide Strategic Planning
Defining a Market-Oriented Mission
We help you organize the world’s information and make it universally accessible and useful.
Note to Instructor:
A mission statement should:
Not be myopic in product terms
Meaningful and specific
Motivating
Emphasize the company’s strengths
Contain specific workable guidelines
Not be stated as making sales or profits
Discussion Question: Google Starbucks Mission statement, ask your students if it would help define the actions of individuals from the average barista to the CEO
6
Companywide Strategic Planning
CompanyProduct-Oriented DefinitionMarket-Oriented DefinitionAmazon.comWe sell books, videos, CDs, toys, consumer electronics and other products onlineWe make the Internet buying experience fast, easy, and enjoyable— we’re the place where you can find and discover anything you want to buy onlineDisneyWe run theme parksWe create fantasies—a place where dreams come true and America still works the way it’s supposed toNikeWe sell athletic shoes and apparelWe bring inspiration and innovation to every athlete* in the world .
Developing a Strategic Plan Essay
Essay on What Is Strategy
Essay on Decision Making Strategies
Marketing Strategies Essay example
Business Strategy Essay
Pricing Strategy Essay
Marketing Plan and Strategy Essay
Strategy as Revolution Essay
Strategic Management Essay
Differentiation Strategy
Sales Management and Marketing Management- JIMS India, DelhiJIMS Rohini Sector 5
This explains the sales versus marketing, nature and scope of sales management, sales oriented organization and marketing concept oriented organization, role and function of sales manager.
Commit to a Sales Management Cadence to Drive Best-in-Class Sales ResultsMike Kunkle
This is the webinar I did with Matt McDarby, Founder/President of United Sales Resources and author of The Cadence of Excellence: Key Habits of Effective Sales Managers.
Sheet1n= 5MorningSamples of size 5 were taken to find X-barAfterno.docxlesleyryder69361
Sheet1n= 5MorningSamples of size 5 were taken to find X-barAfternoonNightSample #TimeAverage (X-bar)SmallestLargest16:00 AM49.648.750.72750.249.151.23850.649.651.44950.850.251.851049.949.252.361150.348.651.7712 Noon48.646.250.481:00 PM4946.45092494650.610349.848.250.811450.349.252.712551.45055.313651.649.254.714751.85055.61585148.653.216950.549.452.4171049.246.150.718114946.350.81912 Mid Night48.445.450.2201:00 AM47.644.349.721247.444.149.622348.245.2492344845.549.124548.447.149.625648.647.4522675049.252.227849.84952.428950.349.451.7291050.249.651.83011504952.33112 Noon5048.852.4321:00 PM50.149.453.633249.748.65134348.447.251.735447.245.350.936546.844.14937646.84151.23875046.251.739847.44448.74094744.248.9411047.246.650.2421148.647504312 Midnight49.848.250.4441:00 AM49.648.451.7452504952.24635049.25047447.246.350.54854744.149.749648.4454950748.844.849.751849.64851.85295048.152.753105148.155.2541150.449.554.15512 Noon5048.750.9561PM48.947.651.257249.848.45158349.848.850.85945049.150.660547.845.251.261646.44449.762746.444.45063847.246.648.964948.447.249.5651049.248.150.7661148.44750.86712 Midnight 47.246.449.2681:00 AM47.446.84969248.847.251.470349.64950.67145150.551.572550.55051.9
THE MARKETING PLANNING PROCESS 177
and identify both direct and indirect competition. For example, restaurants face competition from supermarkets, convenience stores, and delivery services. The next section will elaborate on the process of assessing the internal strengths and weaknesses of firms, relative to the competition, and the opportunities and threats posed by the environment.
SWOT ANALYSIS. The next part of the situation analysis involves a detailed examination of the firm's internal strengths and weaknesses, and the external opportunities and threats. This analysis is often referred to as a SWOT analysis. Figure 5.2 illustrates the various components of a SWOT analysis and their relationships with one another.
The strengths and weaknesses components of a marketing plan reflect an evaluation of the firm's internal situation. What are the things that the firm does well, and where are they below standard? The opportunities and threats reflect an assessment of the external environment that the firm faces. Strengths and opportunities represent positive attributes that the firm can use to gain a competitive advantage. If items that appear as strengths and opportunities for the firm are similar to weaknesses and threats for the competitors, then the firm has a distinct competitive advantage to leverage for gains in sales and market share. Similarly, weaknesses and threats are viewed as problem areas. Firms need to compensate for weaknesses until they can eliminate them, and if possible, threats need to be anticipated so strategies can be developed to minimize their impact.
As shown in Figure 5.2, strengths and opportunities are items that can be leveraged to gain a competitive advantage. For example, if a food service operation found that there would be minimal c.
6 Ways Sales and Marketing Leaders Can Generate More Revenue OpportunitiesGetLinkedInHelp.com
This LinkedIn marketing presentation shows how Fortune 500 companies and large firms are missing the boat to create revenue opportunities on LinkedIn. You'll first uncover the 4 main reasons why sales and marketing us unable to generate demand on LinkedIn - and how you're lacking a strategy. Then you'll see how you should be supporting the buyer's journey using LinkedIn (so you can turn connections into clients).
[Whitepaper] The Definitive Guide to Strategic Planning: Here’s What You Need...Flevy.com Best Practices
More Information:
https://flevy.com/browse/flevypro/best-practices-in-strategic-planning-2738
For many organizations, this is the time of the year is when Leadership will conduct the annual Strategic Planning process and plan the near-, mid- and long-term strategies.
This article breaks the full Strategic Planning and Execution processes into 3 sections:
Strategic Planning
Strategy Development
Strategy Execution
For each section, we will highlight important concepts core to the topic, as well as direct you to important resources for further understanding.
1. Strategic Planning
Per Wikipedia, we can define Strategic Planning as:
Strategic Planning is an organization’s process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. It may also extend to control mechanisms for guiding the implementation of the strategy. Strategic Planning became prominent in corporations during the 1960s and remains an important aspect of strategic management. It is executed by strategic planners or strategists, who involve many parties and research sources in their analysis of the organization and its relationship to the environment in which it competes.
Strategic Planning is a crucial process, but often poorly executed, leading to poor translation from Strategy to Execution.
In most organizations, executives complain that their Strategic Planning is overly bureaucratic, insufficiently insightful, and doesn’t accommodate today’s rapidly changing, digital markets. To combat these issues, there are a few best practices we should follow:
Explore Strategy across 3 time horizons.
Encourage productive and stimulating Strategic Dialogue.
Engage a broad, decentralized group of stakeholders.
Let’s dive a little deeper into each of these best practices.
Explore
The 3 time horizons we want to explore can be defined as short term (1-year timeframe), medium term (3–5 years timeframe), and long term (5+ years). Each horizon is uniquely considered and has different objectives.
More Information:
https://flevy.com/browse/flevypro/strategy-classics-value-disciplines-model-5138
According to Treacy and Wiersema, organizations need to make tough strategic choices in order to become market leaders. Market leaders choose to excel in delivering extraordinarily levels of one particular value to their customers. This way they can remain focused and become the absolute best in a certain value proposition.
Gaining market and Operational Excellence requires that the company's entire Operating Model be adapted in a way this it is aligned with the chosen Value Discipline. A Value Discipline is a unique value that organizations can deliver to a chosen market. The Value Discipline Principle is in line with Porter's Generic Strategies, where Michael Porter describes how companies gain Competitive Advantage by either focusing on low cost, differentiation, or a niche market.
This presentation discusses the Value Disciplines Model and the 3 Value Disciplines organizations must choose from.
1. Operational Excellence
2. Product Leadership
3. Customer Intimacy
If your company has not reached yet any of the Value Disciplines, don't wait longer.
1. What is Strategy?Weeks 1 and 2 Michael McDermott mcdermottm1@nku.edu http://www.linkedin.com/in/michaelcmcdermott www.facebook.com/strategycapstone www.strategycapstone.ning.com www.Mcdermottstrategy.wikispaces.com www.globalbusinessstrategy.wikispaces.com Class meeting 1 1 www.facebook.com/strategycapstone
2. 2 Course Objectives The primary aim is to develop your ability to develop your skills in key aspects of strategic planning The aim is to develop your ability to think in a highly analytical and logical manner www.facebook.com/strategycapstone
3. 3 Course Objectives This ability can only be developed through practice Therefore the emphasis in this class is to encourage you to apply your newly developed skill in this classroom, but that you apply your skills through observation as you go about daily life www.facebook.com/strategycapstone
4. 4 Course Objectives Sports people improve through training and applying themselves ….not reading about their sport And it’s the exact same in terms of students of business strategy www.facebook.com/strategycapstone
5. 5 Course Objectives This class is a paradox My aim is to help you develop a key skill that will be with you for life So I want to keep it simple But at the same time be very challenging in terms of pushing you to ‘raise your game’ www.facebook.com/strategycapstone
6. 6 Lecture Objectives To get you thinking! And develop a clear understanding of the nature of strategy You do not obtain this by memorizing a textbook definition www.facebook.com/strategycapstone
8. Focus 8 In my experience, the biggest problem companies face is that they suffer from a lack of focus Why is this the case? www.facebook.com/strategycapstone
9. Focus 9 It is precisely because they focus upon strategic choice and implementation But refuse to commit to strategic analysis Even when they are presented with analysis, they often lack the courage to follow through www.facebook.com/strategycapstone
10. Lack of Focus: The Critical Issue 10 Companies do themselves a huge disservice They often do not understand the nature of their own business They fail to recognize their: core competences strongest product(s)/service(s) Market segment with greatest potential due to buyer preferences and nature of competition International markets where the chances of success are greatest www.facebook.com/strategycapstone
13. Paying Lip-service to Strategic Analysis Often organizations undertake an exercise in SA However, this tends to be a self-congratulatory exercise Challenging and critical contributions are dismissed This is a futile exercise 13 www.facebook.com/strategycapstone
14. 14 Most companies turn the recipe for focus on its head; They begin with Strategic Implementation, and then are bewildered when success is elusive; Lack of Focus www.facebook.com/strategycapstone
15. 15 Lack of Focus: The Causes and Results Strategic Implementation = Confusion Strategic Choice = Panic Strategic Analysis = Fire-fighting www.facebook.com/strategycapstone
16. 16 What is Strategy? Strategy Demystified www.facebook.com/strategycapstone
17. 17 Gaining an Understanding of Strategy Imagine that you are in New York You wish to get to Los Angeles www.facebook.com/strategycapstone
18. What are you? A billionaire? A poor College student? A parent with six children? Your position will have a huge bearing on the choices that are available to you and which ones are best-suited for you. 18 www.facebook.com/strategycapstone
19. What are you? A company like an individual has a particular position Its position is its strategy Its choice of position is determined by what it is best-suited to (internal considerations) and its best match in the market (ie external considerations) 19 www.facebook.com/strategycapstone
20. Strategy is all about competitive position But too often we simply look at the steps or the choices a company makes to achieve growth and perceive these moves as strategy 20 www.facebook.com/strategycapstone
21. The moves are indeed important and have strategic implications But they are not the actual strategy 21 www.facebook.com/strategycapstone
22. Let’s go back to our trip from NY to LA 22 www.facebook.com/strategycapstone
23. 23 Executing our strategy?How can we get there? There are many options… What are some of these options? List the options www.facebook.com/strategycapstone
24. 24 Choosing an option…. What factors do we need to consider? www.facebook.com/strategycapstone
25. 25 Choosing an option…. The comfort/pleasure The cost The level of control The route The risk The speed The timing www.facebook.com/strategycapstone
26. These issues must also be addressed by companies as they consider their strategic options 26 www.facebook.com/strategycapstone
27. 27 Choosing an option…. Now if we consider the nature of our traveler, then we may expect some different choices www.facebook.com/strategycapstone
28. Our travelers and their choices 28 www.facebook.com/strategycapstone
29. Our companies and their choices 29 www.facebook.com/strategycapstone
30. 30 This example Highlights that there is a wide range of options for some, less so for others; They have very different resources and this impacts upon their choices They also have different priorities in terms of control, risk, speed, timing. So although the challenge was the same, different travelers can choose very different means of getting there They need to consider what suits them best www.facebook.com/strategycapstone
31. 31 The Outcomes…. Someone gets there first, but it costs the most Others may get there last, but have the best time Some will rue their choice Others will be glad they chose wisely Some may have to compromise – someone else got the last seat in First Class And some may never get there at all – Dad got a DUI! www.facebook.com/strategycapstone
32. 32 The Outcomes…. Someone gets there first, but it costs the most Others may get there last, but have the best time Some will rue their choice Others will be glad they chose wisely Some may have to compromise – someone else got the last seat in First Class And some may never get there at all – Dad got a DUI! www.facebook.com/strategycapstone
33. 33 This example Some succeed Some fail… Some change their mind and decide LA is not where they want to go…. So some decide to stop at Chicago, others at San Diego etc And some who get to LA, realize that they should never have come in the first place www.facebook.com/strategycapstone
34. 34 The Importance of Strategy Strategy demands careful consideration of a range of factors that enable an organization to achieve competitiveness But it does not guarantee success.. Many organizations have a strategy but they are not competitive And others lack a coherent strategy, but yet they appear to be successful www.facebook.com/strategycapstone
35. 35 Who Benefits from Developing a Strategy? A country? An industry in a country? A large global company? A division in a large global company? An SME A coffee shop? An individual? www.facebook.com/strategycapstone
36. 36 A Country Does the USA have a strategy? Yes/No Do any countries have a strategy? Yes/No Does it matter? Yes/No www.facebook.com/strategycapstone
37. 37 USA What is the fundamental competitive position of the U.S. in the global economy? And what must we do to remain strong when other nations are making rapid progress? www.facebook.com/strategycapstone
38. 38 Porter on the USA (Oct 2008) The stark truth is that the U.S. has no long-term economic strategy—no coherent set of policies to ensure competitiveness over the long haul. Strategy embodies clear priorities, based on understanding the strengths we need to preserve and the weaknesses that threaten our prosperity the most. Strategy addresses what to do, but also what not to do. In dealing with a crisis, experience teaches us that steps to address the immediate problem must support a long-term strategy. Yet it is far from clear that we are taking the steps most important to America's long-term economic prosperity. http://www.businessweek.com/magazine/content/08_45/b4107038217112.htm www.facebook.com/strategycapstone
39. 39 A Good Strategy There needs to be logical consistency Too often businesses suffer because they loose sight of being logically consistent As this class develops, it will become very clear to you that this flaw is a commonplace www.facebook.com/strategycapstone
40. 40 Conclusions Strategy is the company’s position, and also the ‘map’ for the organization It guides the organization But it still allows for some freedom to take advantages of opportunities as they arise or to take account of dangers/threats on the journey Strategy cannot guarantee competitiveness But it can certainly enhance the prospects of success www.facebook.com/strategycapstone
41. 41 Conclusions In this class, we are going to discuss organizations that are ‘winners’ and ‘losers’ in the market-place So consider companies that you believe are presently ‘winners’ and those that are ‘losers’ We will then consider the causes of their situation and the strategy the need to sustain or transform their situation www.facebook.com/strategycapstone
42. Some Key Questions in Strategy Development Week 2 42 www.facebook.com/strategycapstone
43. 43 1. Who/what are we? This is our Strategy – our strategic position This is our choice of Generic Strategy Low-Cost Differentiation Focused Low-Cost Focused Differentiation This is represented in our Mission Statement that is present-oriented www.facebook.com/strategycapstone
46. 2. Where do we want to be? Do we wish to change our Strategy or our competitive position? Or simply apply similar more widely? In both cases we addressing our Vision which is future-oriented. 46 www.facebook.com/strategycapstone
47. Changes in Competitive Position Today you think of Walmart and you think low cost This company wants us in the future to think ‘green’ and ‘healthy’ 47 www.facebook.com/strategycapstone
48. Changes in Competitive Position Yum Brands has decided to focus upon KFC (chicken), Pizza Hut and Taco-Bell (Mexican?) It has decided too that in order to conquer emerging markets, it cannot afford the distraction of weak performing brands So it will divest them 48 www.facebook.com/strategycapstone
51. Changes in Competitive Position:Haier(Chinese producer of white goods) 51 www.facebook.com/strategycapstone
52. 52 3. Why do we want to go there? Change(s) taking place in the external environment? The macro-environment The competitive environment The market The internal environment – ie. Company-related considerations Or combination of both www.facebook.com/strategycapstone
53. Fortune Brands and Titleist Decision to divest Titleist appears due a deterioration in all aspects of the external environment The effect is to reduce potential for profitability – incompatible with a finance driven company – so internal drives for divestment too 53 www.facebook.com/strategycapstone
54. 4. How will we get there? Organic growth the company growing through its own development on new products/services External growth Mergers and Acquisitions (Married) – very costly Joint Ventures (Engaged) – less costly Alliances (Dating) – no ownership stake, just partners Licensing (social acquaintance) – low risk, payments based upon market success 54 www.facebook.com/strategycapstone
55. Let’s Recap on Where We are So Far www.facebook.com/strategycapstone 55
56. What is Strategy? Strategy is competitive position Executives though often pay scant regard to strategy Instead their focus is simply operational effectiveness (is the food hot; are our costs under control) operational effectiveness and strategy are both essential to superior performance 56 www.facebook.com/strategycapstone
57. What is Operational Effectiveness? It’s all about internal performance Better Cheaper Faster Wider (ie more international) 57 www.facebook.com/strategycapstone
58. Strategy vs OE OE and strategy are both essential to superior performance Excellence in one is not enough for enduring success or competitive advantage 58 www.facebook.com/strategycapstone
59. Establishing Competitive Advantage A company can outperform rivals only if it can establish a difference that it can preserve It must therefore: Deliver greater value to customers; or Create comparable value at lower prices; or Do both 59 www.facebook.com/strategycapstone
61. Nature of Operational Effectiveness OE means performing similar activities better than rivals perform them So the Japanese auto producers toppled their US rivals South Koreans overtake Japanese electronics companies Taiwanese overtake US computer companies Chinese dominate electronics production Constant improvement in operational effectiveness is necessary to achieve superior profitability. But it is seldom sufficient 61 www.facebook.com/strategycapstone
62. Running out of steam: the limitations of OE Companies that are copycats but simply exploiting differences in operational efficiency soon come undone; Once gaps in OE narrow, such companies struggle; They suffer from a distinct competitive position. In short, they need to learn strategy! 62 www.facebook.com/strategycapstone
63. OE and Buyers Continuous improvements in OE proves of enormous benefits to buyers; Today we can buy a USB stick at Walmart for less than $20 that has more memory than a computer that cost $000s in the 1980s; But this is a nightmare scenario for companies that are sucked into damaging price wars; Who makes a profit selling only PCs today? 63 www.facebook.com/strategycapstone
64. Examples of Japanese Companies and Strategy Have Learned? Tend to be ‘different’ Are innovative Yet to Learn? Imitate and emulate their national rivals 64 www.facebook.com/strategycapstone
65. OE and Competition Companies converge They all follow the exact same path From made-in-China to sold-in-Walmart And this is a race that no one wins So let’s reduce the number of ‘runners’ – and acquire our rivals In a ‘buy or be bought’ world, no one enjoys true competitive advantage 65 www.facebook.com/strategycapstone
66. It does not have to be this way! 66 www.facebook.com/strategycapstone
70. What do they offer? Often low cost Because they do things differently But in addition to that, they often ‘break the rules’ and develop a new business model in order to better meet the needs of their target market Consider Red Box for DVDs Selling spectacles online 70 www.facebook.com/strategycapstone
72. Nature of Strategic Positioning Means performing different activities from rivals or performing similar activities in differentways Competitive advantage requires developing a distinct strategic position 72 www.facebook.com/strategycapstone
73. Porter 1996 He cites Sega and Jiffy Lube as examples of sound strategic positioning Jiffy Lube offers only oil changes Do you use Jiffy Lube? Why not? The answer to this question perhaps also asks us to reconsider the essence of strategy 73 www.facebook.com/strategycapstone
74. Three Types of Strategic Positioning 74 www.facebook.com/strategycapstone
75. We now get position. But What is Strategy? 75 www.facebook.com/strategycapstone
76. Strategy is the creation of a unique and valuable position, involving a different set of activities. 76 www.facebook.com/strategycapstone
78. OE vs SP OE means performing similar activities better than rivals perform them Strategic Positioning Means performing different activities from rivals or performing similar activities in different ways 78 www.facebook.com/strategycapstone
79. “Why do so many companies fail to have a strategy? Why do managers avoid making strategic choices? Or, having made them in the past, why do managers so often let their strategies decay and blur?” 79 www.facebook.com/strategycapstone
80. “A sound strategy is undermined by a misguided view of competition, by organizational failures, and especially, by the desire to grow” 80 www.facebook.com/strategycapstone
81. < The Growth Trap: “Arises when companies urge for growth results in excessively rapid expansion and is characterized by a lack of prudence and extravagant investments” (McDermott) 81 www.facebook.com/strategycapstone
83. “The Times They Are A-Changin’”(Bob Dylan) www.facebook.com/strategycapstone 83
84. Social Media is not a fad This demands a revolution in our thinking. www.facebook.com/strategycapstone 84
85. Strategic Analysis:Phase 1 in Strategic Planning Michael McDermott mcdermottm1@nku.edu http://www.linkedin.com/in/michaelcmcdermott www.facebook.com/strategycapstone www.strategycapstone.ning.com www.Mcdermottstrategy.wikispaces.com www.globalbusinessstrategy.wikispaces.com 85 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
86. Structure Key points thus far Introduction to Strategic Analysis Focus upon PEST analysis McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com 86
87. Key Points Strategy = competitive position Strategy = competitive position = choice of generic strategy (Porter) Low cost Differentiation Focused low cost Focused differentiation McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com 87
88. Key Points Strategy also demands consideration of where and how a company will compete This refers to strategic choice – choice of grand strategy McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com 88
89. A B 89 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
90. Moving from A to B This might simply be trying to maximize returns on existing operations It may involve entering new markets geographically Or targeting new market segments with similar products Or targeting existing market segments with new products/services Key tool in considering grand strategy choice this is Ansoff’s matrix 90 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
91. Moving from A to B Or diversifying Or buying a key rival (horizontal integration Or buying a key supplier or buyer (vertical integration) Or withdrawing from certain areas (divestment/retrenchment) Key tool in considering grand strategy choice this is Ansoff’s matrix 91 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
95. Moving from A to B Or it may involve developing a completely new business model because the traditional model can no longer deliver competitive advantage Consider Blockbuster, Dell. Or it may involve moving from a niche position to a mainstream position Consider Apple, Pepsico’s “good-for-you” products. Or creating a totally new market Consider Nintendo 95 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
96. Traditional PC makers vs Dell’s original business model:both have had to change their business models! 96 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
97. The ‘smiling face’ is the model for many in electronics today There is no-added value in in-house production so outsource it 97 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
98. A2B In order to get from A to B, an organization needs a strategy Strategy is our ‘mapquest directions’, our roadmap to get from our point of origin to our destination 98 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
99. Conclusions Successful businesses tend to have a tight focus and are disciplined They have a very clear goal – or strategic intent They remain true to their values They make sure that decisions are consistent They identify their core competences or key value proposition And the impact that this has on the nature of their generic strategy And they then focus upon delivering their value-proposition to their target market, and are willing to be rejected by the non-target market. 99 McDermottm1@nku.edu; facebook.com/strategycapstone Strategycapstone.ning.com
Editor's Notes
What is the competitive position of the above companies? What do they all offer customers?
What is the competitive position of the above companies? What do they all offer customers?