The document summarizes a solo medical provider practice that partnered with a billing company to improve their revenue cycle management process. The billing company identified inefficiencies, created workflows between the practice's EHR and their solution, and implemented patient statement billing. As a result of these changes, the practice's productivity increased by 200% and their monthly insurance reimbursements grew from an initial $53k to averaging $527k per month over an 18-month period. The billing company aims to help other practices focus on patients by taking on their billing and revenue cycle management.

1. We focus on you, so you can focus on patients.
A solo-provider specialty practice with five staff employees. A relatively new practice, small
business owner of about four years, although the provider has been within the specialty industry for
over 25 years.
I met the provider at a local network gathering. We kept in touch and after three years the
provider called me one night and said, “I’m ready for you to do my billing!”. We met, inefficiencies were
identified, a plan was created and our team went to work.
Now, not only did we take on her billing, we created an interface between the EHR of their
choosing and our practice management solution, iClaim©. We created a succinct workflow and
designed specific routines for the staff to reduce the redundant tasks they were previously doing. Our
team implemented patient statement billing, which the practice did not do prior to our partnership, due
to ‘lack of time’. Talk about leaving money behind!
The first month our team performed our revenue cycle management (RCM) process, the
insurance reimbursements were okay…netting $53k. This was not nearly close to my goal. I tweaked a
task here and there, which gave the provider more time to work on the business and see more patients.
Before our team knew it, the practice productivity increase by 25%, then 50% and ultimately by 200%!
Yes, 200%. Our team began the RCM process with 100 claims per day. When the practice increased
their productivity to 200%...our team was performing the RCM process with 450 – 500 claims per day!
Within an eighteen-month time frame and implementing our RCM process, this practice went from $53k
the first month, to an average of $527k per month, just a year and a half later.
There it is…a solo provider that realized a call was warranted. All I heard was, “Beverly, I’m
ready for you to do my billing!”. And that’s where our team came in…
What keeps you up at night? Give me a call because: “We focus on you, so you can focus on
patients”