The document is a newsletter from a company called WFP that provides security and monitoring services. It includes information about a new CCTV installation project, a competition to complete a crossword puzzle with a charity donation prize, tips about home monitoring options, a new employee profile, and questions and answers with one of the employees. It also promotes customer referrals for Amazon gift certificates and encourages feedback.

1. ANOTHERCROSSWORDCOMPETITIONTO WIN£25 AMAZONVOUCHERS!
WIRE FREE
NEWSEdition 11 • November 2015
James is not being rude, he was just
pretty busy installing a new Avigilon
CCTV system at a new customers site
in Edmonton (thanks to Matt Beardon
from ‘IT4offices’ for the referral).
The site recycles old building materials,
breaking up concrete and bringing the
hardcore full circle for use in road building
and other infrastructure projects. An
interesting, although very dusty site, and
one which the hard working owner can
now view on his iPhone whenever and
wherever he wants.
The cool thing about the Avigilon is how
easy it is to use; people who see it want it.
Just in case you don’t know the full saying,
its; ‘where there’s muck there’s Brass’.
COMPETITION
Complete our 'simple' crossword for
the chance to win a £25 Amazon
voucher via email. We will also donate
£3 to your selected charity for every
entry we receive per customer.
*What is NPS and why is it important to you?
NPS stands for ‘Net Promoter Score’ and
it’s important as it’s the way that a company
such as WFP measures itself. It’s really
simple and revolves around one question:
“Would you recommend us to someone
else?” on a scale of 1-10, with a short
space to explain why. The key thing is
that we learn from mistakes and
criticism and it’s important to you
because, as we learn from
feedback, we improve the
service we deliver to you.
Where There’s Muck…
Score us today: https://jw154.infusionsoft.com/app/form/tell-us-what-you-think
Call us on: 01277 724779
www.w-fp.co.uk

2. Call us on: 01277 724779
www.w-fp.co.uk
WIRE FREE NEWS
Competition (Much easier version...)
OK, so a few people found the last crossword hard
to complete, so lets see if you can master this one. We
want to give some money to charity so give it a crack
and send it in EVEN IF YOU DON’T FINISH IT. Good luck!
Either send us your copy, scan it or take a photo on your
mobile and email it to us at feedback@w-fp.co.uk. Please
fill in the required details below, and tick your choice of charity - either
The J’s Hospice, Cardiomyopathy UK or Marie Curie and we’ll give them
£3.00 FOR EVERY ENTRY RECEIVED. The competition closes on 20th November 2015.
Your name: ....................................................................................................................
Your email: ....................................................................................................................
Your telephone number: ...............................................................................................
Please tick which charity you
would like us to donate £3.00 to: I I I
1
2 3 4 5
6 7
8 9
10
ACROSS
3 - Crash with purpose
or instant potato
6 - Friendly?
or where we all live
8 - Such a _ _ _ _ _
10 - Ashes to ashes, _ _ _ _
or to be cleaned away
DOWN
1 - Grey, solid foundations
2 - The daily _ _ _ _ _
4 - M25, M11, M23, M1
5 - Not soft
7 - We don’t _ _ _ _ around
9 - Heavy transportation, rhymes with muck
1
2
4
6
5
7
9
8
10
11
3
A F
B A C K U P L
E
T A
L
O M
L S M O K E BD A
IE T
H E A TT I
NB E V A C U A T I O NR C
UE T
AA P O L L O D R I L LK R
Last month’s answers:

3. You can help by letting us know what you
like or don’t like too - we really are listening,
just email us: feedback@w-fp.co.uk
or complete our feedback form online:
www.w-fp.co.uk/contacts
@WORK
James Roberts is another new joiner
to the engineering team. His job is to
deliver our promises, solve problems
and be an all-round good guy.
James has joined us from the Access and
CCTV sector and brings these skills with
him, along with a really positive outlook,
which he has needed, having had the
dubious honour of driving our back-up
vehicle (150K+ miles) whilst we waited for
a new ‘Partner’ van to be delivered.
Q&A
Q1. If you were stuck on a desert island
and could only bring three things
with you what would they be?
2 Chickens, a quilt and a 2-way radio.
Q2. If you could have a superpower what
would it be and why?
To read peoples minds, to make my
life easier!
Q3. If there were a movie about your life,
who would play you and why?
Me - because I know me best.
Q4. What was the last gift you gave?
I bought ‘the Mrs’ a dress for her birthday.
Q5. Who do you follow on Twitter and why?
Sky Sports News to keep up with
what’s going on.
WFP’s culture: As a business we believe in
doing things properly; for our customers
and also for our colleagues. We really want
all our people to be happy in what they
do. To support this, we promote continual,
individual, development and promote
honest debate on how to improve our
services to our customers.
Edition 11 • November 2015

4. Top Tips - Cut out & keep guide:
‘Monitoring’...
Monitoring is a way that the alarm system sends an electronic signal to an ‘Alarm Receiving Centre’ (ARC).
The opinions above are ours and based on experience. This guide is very simplified and aimed at giving you a broad-brush view.
The WFP referral program:
Simply refer a friend to WFP and you will BOTH
receive a £25 Amazon gift certificate*
Visit www.w-fp.co.uk/referral
for more details and full T&C’s:
Grade
Product Signal
Mobile
Roaming PSTN
Ethernet
Call Req’s
Pro’s Con’s
Name Paths Network (Tel Line) Costs Inc. PSTN Line
Grade 4
Expensive option.
4
Redcare Classic
1 n/a industry standard.
Single path only.
Must have BT line.
Grade 4
Can be an
4
Redcare GSM
2 industry standard.
expensive option.
Must have BT line.
Cost effective. Single path only.
2
Digital Communicator
1 n/a Often built in to Call costs vary when
intruder panels. signals are sent.
All call costs
Single path only.2
Digi-Air
1 included.
Selectable Selectable grading
Less brand
(Grade
Dualcom
3 can be changed
awareness.
Shift) remotely.
Call us on: 01277 724779
www.w-fp.co.uk
Like us on Facebook
@wfptweets
* TC’s
apply