Wendy Ho Yoke Fan is a senior executive with over 20 years of experience in banking. She has held positions in interbank giro and e-banking support, credit recovery, and remedial management. She is skilled in monitoring and ensuring timely processing, attending to requests and reports, and working to reduce non-performing loans. Outside of work, she volunteers her time to help those in need.

1. Curriculum Vitae Ho Yoke Fan, Wendy
I am a person who always arm with principal, integrity & in compliance with guidelines & policies
whenever to carry out duties at work. Analyze and improvise process flow to assist staff to have better
productivity and efficiency at work. Contribution to society by volunteering to help needy.
Personal Profile: Ho Yoke Fan, Wendy
Date of Birth : 02 October 1971
Address : No.66, Taman Civil 35500 Bidor Perak
Civil Status : Single
Race : Chinese
Mobile No : 012-2183842
E-mail : wendyho66@yahoo.com
Year Level Grade School/Institution
2007 : Certify Credit Professional (CCP) Level 1 Institute Bank-Bank Malaysia (IBBM)
1999 : Diploma in Business Administration Pass Binary School
Personal Details
Academic Qualifications
Objective

2. Curriculum Vitae Ho Yoke Fan, Wendy
Company Name : Hong Leong Bank Berhad
Position : Senior Executive (Interbank Giro & E-Banking Support)
Period : March 2013 – 29/01/2016
Department : Global Payment Centre
Functional – Job responsibilities
 Monitoring and ensuring all 5 outgoing and incoming IBG Windows are processed as
good within 2 hours timeline in Electronic Payment Platform (EPP).
 Attend to all stop payment requests and ensuring closure within timeline of 11 working
days.
 Proper recording of all stop payment request in shared folder.
 Attend to all emails from internal and external parties within daily cut-off time and
registered it in shared folder.
 Prepare daily 5 IBG settlement figures to Rentas Department.
 Prepare monthly MYClear reports.
 Posting of entries in IV2 and ensure authorized.
 Copy daily reports in shared folder.
 Ensure proper filing in accordance to sequence of date.
Company Name : Hong Leong Bank Berhad
Position : Senior Executive
Date Joined : November 2012 – February 2013
Department : SST and Cash Management
Functional – Job responsibilities
 To generate pin number and batches of Visa Debit Card number on weekly basis.
 Ensuring vendors emboss generated batches correctly and courier to branches on time.
 Ensure reconciliation of card stock is balance on weekly basis.
 Prepare payment to vendors after checking and ensuring all information are quoted
correctly;
 Prepare Capital Expenditure Request (CER) for approval prior payment made on
machine parts replacement.
 Prepare weekly, monthly, quarterly reports and ensuring submission on time.
 Weekend rotation basis on monitoring all automated machines to ensure all functioning.
Company Name : EON Bank Berhad
Position : Senior Executive, Remedial Management
Date Joined : March 2011 – October 2012
Department : Group Special Assets
Functional – Job responsibilities
 To work towards closure of Non Performing Loan (NPL) for corporate accounts (TUK
Loan) within 3 years from date of NPL by following up closely with Credit Guarantee
Corporation (CGC).
 Ensure in compliance with CGC’s guidelines when submitting claims for approval.
 To reschedule account to maximize recovery within shortest timeframe and monitor
payments are on time.
 Prepare payment to lawyers, valuers and auctioneers and other parties to ensure amount
is within scale.
 To check and ensure discharge documents are in order for signing.
Work Experiences

3. Curriculum Vitae Ho Yoke Fan, Wendy
Company Name : EON Finance Berhad
Position : Senior Executive, Officer & Clerical-Mortgage & Branch Operations
Date Joined : August 1993 – February 2011
Department : Credit Recovery Centre & Seapark branch
Functional – Job responsibilities
 Reducing and monitoring new Non Performing Loan (NPL) accounts by calling and
initiate legal actions by 85%.
 Prepare EPF statement, photocopy of relevant documents within turnaround time of 3
working days.
 Attending to monthly public auction fair, prepare 10% credit advices, photocopy of
contract of sale and forward to respective centres.
 Prepare fees related to auction fairs, photocopy all bills and send original copy to
respective centres.
 Consolidation list of accounts for submission of auction fair by ensuring documents are in
order..
 Monitoring defaulted Hire Purchase accounts by calling for payments, issuance of notices
and proceed with car repossessions order.
 Settlement of Floor Stocking facility (FS) & to issue notices on defaulted FS companies.
 Multi tasking to handle Fixed Deposit and Savings accounts, chief cashier and general
ledger balancing.
 Replenishment of Automated Teller Machine (ATM) & Cash Deposit Machine (CDM) and
daily balancing for both.
 Other duties assigned by Head of Department and Branch Manager
 As Co-ordinator for Sunday Food Distribution under Kechara Soup Kitchen.
 Participated do good week project organized by Hong Leong Bank Berhad by visiting
orphanage home in Rawang in year 2013.
 Graduated training conducted by National Musuem Negara Malaysia from September
2013 to January 2014 as volunteer tour guide.
 Volunteered with Malaysia Aids Council, Yayasan Guan Yin, Buddhist Temple Maha
Vihara
Name : En Halimshah Bin Masdi
Telephone : 013-2679933 / 016 9679933 / 03-21808743
Position : Head of Department, Global Payment Centre
Company : Hong Leong Bank Bhd
Name : V.Priatharishani A/P Vadmalai
Telephone : 012-9424034 / 03-21808731
Position : Section Head, IBG & E-Banking Support
Company : Hong Leong Bank Bhd
References
Other Activities