1. Chapter 6: Bridges and Barriers in the
Therapeutic Relationship
Barriers
• Lack of…(bridges)
• Anxiety
• Stereotyping
• Space violation
• Confidentiality
violation
• Cultural and gender
differences
Bridges
• Respect
• Caring
• Empowerment
• Trust
• Empathy
• Mutuality
• Veracity
2. Steps in the
Caring Process
C.
A.
R.
E.
CONNECT with the client
APPRECIATE your client’s
situation
RESPOND to what your client
needs
EMPOWER the client to
problem-solve with you
3. 3 skills to facilitate empathy
A) Recognition and classification of
requests
Information, action, empathetic understanding
B) Attending behaviors
C) Empathetic responses
4. Stereotyping Exercise
The nature of this exercise is to engage in an open discussion about the
use of stereotypes and therefore attention must be paid to the personal
experiences brought forth.
SPECIAL ED STUDENTS
AFRICAN AMERICAN MALES
LESBIANS
VIETNAM VETERANS
HONOR ROLL STUDENTS
ASIAN FEMALES
GAY MALES
GIRLS W/ GREEN HAIR & PIERCINGS
HISPANICs
ATHLETES/CHEERLEADERS
5. Stereotyping Exercise
Debrief by asking the following:
Were there any stereotypes posted about groups or
categories to which you belong?
Where do they come from?
Where do we hear them most often used?
Were there any positive ones? Why should they also be
avoided?
Is there any group that is free from stereotypes?
Allow any individuals to share their experiences with being
stereotyped
6. CHAPTER 7: ROLE RELATIONSHIP PATTERNS
Role- traditional pattern of behavior and self-
expression performed by or expected of an individual
within a given society
Ascribed roles (birth)
Acquired roles (life)
Role Socialization
8. Role Relationship
ANA Bill of Rights for Registered Nurses-
protect the dignity and autonomy of nurses in the
workplace.
Magnet Recognition Program