Clients A.R.M. is an accounts receivable management company that offers first and third party collection services. They work with law firms, healthcare companies, and other corporations to collect outstanding debts. Clients A.R.M. has over 25 years of experience developing policies and procedures to improve clients' revenue streams and collect receivables. They offer various service packages to suit different needs, and guarantee increased debt collection percentages, billing growth, and collected revenue growth for clients.

1. (206) 596-3000
www.ClientsARM.com
Where old-fashioned customer service meets
21st century accounts receivable expertise.
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2. Visit www.clientsarm.com for more information on how to place an account for collections.
First Party vs.Third Party Collection Agencies
 First-party agencies are often subsidiaries of the original company the debt is owed to. First-party collectors
work as an A.R.M. of that company calling on behalf of the company. First-party agencies perform back office
services charged on a transactional fee based on the service monthly, such as billing, customer service, soft
collection calls and collection letters. Typically outsourced first-party services are much cheaper than hiring
on-site employees and we have director level experience. First-party collectors are not regulated by the same
agencies as third party collectors, hence giving first-party collectors more room to collect the debt.
 Third-party agencies are separate companies contracted by a company to collect debts on their behalf for a
contingency fee. Third-party agencies, or “collection agencies”, call as the collection agency’s business name
on behalf of the creditor. Third-party is regulated under the CFPB and other agencies. Collection agencies
can report the debtor to the credit bureaus and send accounts to their legal departments for legal action.
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Clients A.R.M. Services

3. We have proven results
working with Law Firms,
Healthcare and corporate
companies that is
unmatched in this
industry. Our Client
Account Managers have
over 25 years experience
developing policies and
procedures that correct
your revenue stream with
results that collect your
receivables.
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How Clients A.R.M. Can Help Your Company

4. Service Industries & Corporate Revenue Growth Chart
Clients A.R.M. will help you grow by collecting your revenue!
2010 2011 2012 2013 2014
Law Firm Billing $4,471,987.00 $6,978,567.00 $9,022,254.00 $10,097,778.00 $14,759,089.00
1st Party-Trust
Collected
$4,406,198.00 $6,901,003.00 $8,759,901.00 $10,001,989.00 $14,439,999.00
Bad Debt % by Year 0.11% 0.72% 0.24% 0.38% 0.20%
$4,471,987.00
$6,978,567.00
$9,022,254.00
$10,097,778.00
$14,759,089.00
$4,406,198.00
$6,901,003.00
$8,759,901.00
$10,001,989.00
$14,439,999.00
0.11% 0.72% 0.24% 0.38% 0.20%$-
$2,000,000.00
$4,000,000.00
$6,000,000.00
$8,000,000.00
$10,000,000.00
$12,000,000.00
$14,000,000.00
$16,000,000.00
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5. Clients A.R.M. will help your revenue and collection
growth with our proven policies and procedures!
Before Clients A.R.M. After Clients A.R.M.
Debt Percentage 44% 91%
Billing Growth Annually $189,000 $2,456,000
Collected Revenue Growth
Percentage
65% 95%
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6. Clients A.R.M. Packages
We help you get paid!
 1st Party Full Service Package
• Client/customer intake, appointment setting, credit management, setting new client/customer credit limits.
• Customer service solutions including returns and credit processing.
• Pre-bill editing & Full service billing including: Entering primary and secondary insurance claims, submit claims with insurance & corporate
electronic billing transmissions. Preparing and executing monthly customer and client base invoices, either by email or mail.
• First party soft call collections and collection letters for 0-30 day net clients.
• Access and place clients for collections over 30-60 days depending on company and firm agreed policies.
 1st Party Limited Service Package
• Include one or all of the services listed above or you can choose one service only.
 3rd Party Collection Agency
• Placing your firm or company’s collection problems with our experienced, professional collection representatives. We don’t charge you
unless we collect your debt.
• You pay Clients A.R.M. a percentage agreed upon to collect each of your debts. No contracts-- simply go to www.clientsarm.com and click
on ‘services.’ Read our terms and conditions, agree to them, and get started today recovering your valuable receivables.
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7. • Schedule a Revenue Process Review with Clients A.R.M. and meet
your Client Account Manager.
• Choose the Clients A.R.M. Program that works best for your
company or firm.
• Get started today and watch your revenue grow and your collection
problems end!
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Take The Next Steps To Your Company’s Revenue Success!

8. Thank you for your time.We look forward to helping your
company succeed! Contact your Client Account Manager
at sales@clientsarm.com to discuss pricing and services.
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