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Wal-Mart
ALTA Consulting
Stephanie LeVonne, David Taub,
Alex Zafrin, Allison Lerner

April 17, 2013
1

1
History
Issue
SWOT
Alternatives
Recommendation
Implementation
Conclusion
Questions?

2

2
1962- Invented by Sam Walton
1970- Began Trading Stock
1983- First Sam’s Club opened
1988- First Wal-Mart Supercenter opened
1991-1999- International Expansion
2000- Walmart.com Launched
2010-2011- Net Sales Stagnant

3
Bargaining Power
Over Suppliers

Frugal Money
Management

Strengths
Brand Recognition
and Global Reach

Global Acquisitions
& Joint Ventures

SWOT Analysis—Internal
Factors
5
Weaknesses

Global
company- in
few countries

Lack of
security
measures

Employee
compensation

Standardized
worldwide
approach

Lack of market
research in
other countries

SWOT Analysis—Internal
Factors
6
7
Grocery
Express
Stores

E-commerce

China &
Beyond

SWOT Analysis—External
Factors
8
Discount Retailers

Space Limitations
Negative Perceived
Image

SWOT Analysis—External
Factors
9
Alternatives
• Pros: Variety of services
and products
• Cons: Limited room in
U.S. markets

• Pros: Growth;
increased
revenues
• Cons: Potential failures

Build New
Supercenters

• Pros: Increased
spending per
customer
• Cons: Isolates “core
customers”

Increase
International
Expansion

Increase
Focus on
Upper
Income
Bracket

Explore New
Store Formats

• Pros: Convenience
• Cons: Lack of
popularity

10
Recommendation
1. E-commerce:
• Improvements to mobile app (more user friendly)
• RFID checkout system

2. Build more Wal-Mart Express stores (in the
US):
• Emphasis on groceries and healthy options
• Urban markets
• Potential for expansion into China

3. Continue to improve brand image:
• Appeal to younger demographic (ages 0-20)
• Reusable canvas bag giveaways
• Paper & plastic option

11
RFID Check-Out System
Explained
Customer leaves
the store without
waiting in line

Embedded tag
reader calculates
cost of all items in
shopping cart

Bill is sent to the
bank

12
Advantages of RFID
Reduces checkout time

Reduces costs

Reduces theft

Sales associates can spend more time
helping customers
Assists with marketing & sales research
13
Hire Sourcebits for mobile app development and improvement
• Founded in 2006
• Develop apps for iOS, Android, Blackberry, Symbian, and
WinPhone platforms
• Past clients: GE, Coca-Cola, Intel, Hershey’s
• Cost: $100/hour
• Begin process as soon as possible

Implementation Sector 1
E-commerce
14
•
•
•
•

Invest in RFID tags on sales floors
Previous failures with RFID
Begin with high-risk items
After 6 months, move on to lower-risk items
Price of RFID Tags, 2010
Quantity

Average Price Per Tag

10,000

~$0.15

100,000

~$0.12

Implementation Sector 1
E-commerce
15
16
 Wal-Mart

Express—similar to
Neighborhood Market concept
 Allow for expansion in key urban areas—
Boston, Cambridge, Seattle, San
Francisco, Stamford, Detroit, and NYC
 Will allow Wal-Mart to compete with
dollar store chains
 Begin process as soon as possible

17
Cost Calculation
One Express
Cost of one store is about Cost of one
supercenter ¼ the size of Express store
one
~$23,000,000
$5,750,000
supercenter

18
Implementation Sector 2
Expansion
1.

2.
3.

• 2 years after US effort: refocus on China

• Stick with supercenter and hypermarket
models in heavily populated urban areas
• Use Wal-Mart Express model in lesspopulated areas

19
20
2009

2010

2011

898

810

708

Number of
International Units

3,595

4,099

4,557

US Net Sales
Increase from Prior
Fiscal Year

7.6%

1.1%

0.1%

International Net
Sales Increase from
Prior Fiscal Year

6.2%

1.3%

12.1%

Number of Domestic
Discount Stores

21
Appeal to a
younger
demographic

• Advertise for
annual events
• Reallocate $50
million of last
year’s $2.5
billion to new ad
campaigns
geared toward
target audience

Implementation Sector 3 - Brand Image
(this year)
22
Give away reusable
canvas bags for 1 week

Offer paper bag optionAverage bag costs
approximately $0.10

Bags
Average bag costs
$0.10-$0.25 to make 
$50,000,000 expense

Wal-Mart has
$7,395,000,000 cash
and cash equivalents

Implementation Sector 3 -Brand Image
(this year)
23
24

Summary
Hire Sourcebits to improve mobile app
Invest in RFID tags on sales floors
Continue Wal-Mart Express
implementation plans
Look to China in 2 years
Appeal to a younger demographic
Bag solutions

24
Questions?

25

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Wal-mart Presentation

  • 1. Wal-Mart ALTA Consulting Stephanie LeVonne, David Taub, Alex Zafrin, Allison Lerner April 17, 2013 1 1
  • 3. 1962- Invented by Sam Walton 1970- Began Trading Stock 1983- First Sam’s Club opened 1988- First Wal-Mart Supercenter opened 1991-1999- International Expansion 2000- Walmart.com Launched 2010-2011- Net Sales Stagnant 3
  • 4.
  • 5. Bargaining Power Over Suppliers Frugal Money Management Strengths Brand Recognition and Global Reach Global Acquisitions & Joint Ventures SWOT Analysis—Internal Factors 5
  • 6. Weaknesses Global company- in few countries Lack of security measures Employee compensation Standardized worldwide approach Lack of market research in other countries SWOT Analysis—Internal Factors 6
  • 7. 7
  • 9. Discount Retailers Space Limitations Negative Perceived Image SWOT Analysis—External Factors 9
  • 10. Alternatives • Pros: Variety of services and products • Cons: Limited room in U.S. markets • Pros: Growth; increased revenues • Cons: Potential failures Build New Supercenters • Pros: Increased spending per customer • Cons: Isolates “core customers” Increase International Expansion Increase Focus on Upper Income Bracket Explore New Store Formats • Pros: Convenience • Cons: Lack of popularity 10
  • 11. Recommendation 1. E-commerce: • Improvements to mobile app (more user friendly) • RFID checkout system 2. Build more Wal-Mart Express stores (in the US): • Emphasis on groceries and healthy options • Urban markets • Potential for expansion into China 3. Continue to improve brand image: • Appeal to younger demographic (ages 0-20) • Reusable canvas bag giveaways • Paper & plastic option 11
  • 12. RFID Check-Out System Explained Customer leaves the store without waiting in line Embedded tag reader calculates cost of all items in shopping cart Bill is sent to the bank 12
  • 13. Advantages of RFID Reduces checkout time Reduces costs Reduces theft Sales associates can spend more time helping customers Assists with marketing & sales research 13
  • 14. Hire Sourcebits for mobile app development and improvement • Founded in 2006 • Develop apps for iOS, Android, Blackberry, Symbian, and WinPhone platforms • Past clients: GE, Coca-Cola, Intel, Hershey’s • Cost: $100/hour • Begin process as soon as possible Implementation Sector 1 E-commerce 14
  • 15. • • • • Invest in RFID tags on sales floors Previous failures with RFID Begin with high-risk items After 6 months, move on to lower-risk items Price of RFID Tags, 2010 Quantity Average Price Per Tag 10,000 ~$0.15 100,000 ~$0.12 Implementation Sector 1 E-commerce 15
  • 16. 16
  • 17.  Wal-Mart Express—similar to Neighborhood Market concept  Allow for expansion in key urban areas— Boston, Cambridge, Seattle, San Francisco, Stamford, Detroit, and NYC  Will allow Wal-Mart to compete with dollar store chains  Begin process as soon as possible 17
  • 18. Cost Calculation One Express Cost of one store is about Cost of one supercenter ¼ the size of Express store one ~$23,000,000 $5,750,000 supercenter 18
  • 19. Implementation Sector 2 Expansion 1. 2. 3. • 2 years after US effort: refocus on China • Stick with supercenter and hypermarket models in heavily populated urban areas • Use Wal-Mart Express model in lesspopulated areas 19
  • 20. 20
  • 21. 2009 2010 2011 898 810 708 Number of International Units 3,595 4,099 4,557 US Net Sales Increase from Prior Fiscal Year 7.6% 1.1% 0.1% International Net Sales Increase from Prior Fiscal Year 6.2% 1.3% 12.1% Number of Domestic Discount Stores 21
  • 22. Appeal to a younger demographic • Advertise for annual events • Reallocate $50 million of last year’s $2.5 billion to new ad campaigns geared toward target audience Implementation Sector 3 - Brand Image (this year) 22
  • 23. Give away reusable canvas bags for 1 week Offer paper bag optionAverage bag costs approximately $0.10 Bags Average bag costs $0.10-$0.25 to make  $50,000,000 expense Wal-Mart has $7,395,000,000 cash and cash equivalents Implementation Sector 3 -Brand Image (this year) 23
  • 24. 24 Summary Hire Sourcebits to improve mobile app Invest in RFID tags on sales floors Continue Wal-Mart Express implementation plans Look to China in 2 years Appeal to a younger demographic Bag solutions 24