Waiting for-the-cavalry

•

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This document discusses how organizations can adopt operations practices even when they are small and lack dedicated operations teams. It recommends focusing on communication, ownership, and preparedness. Specifically, it suggests implementing telemetry to monitor applications, continuous integration/delivery/deployment practices to ensure quality, and automation using tools for configuration, infrastructure management, and testing. The goal is to build reliability and a culture where the organization plans and learns together to support the application over the long run as the organization grows in scale.

Technology

@j14159 github.com/j14159
Waiting for the Cavalry
Surviving the NoOps Purgatory

@j14159 github.com/j14159
About Me
IANA Ops Person
IAMA Developer (at Askuity Inc)

@j14159 github.com/j14159
LearningThrough Pain
AKAThe Disclaimer

@j14159 github.com/j14159
Working with (Ops) Maniacs
WhereThis Comes From
@iamgavitron @wrathofchris

@j14159 github.com/j14159
Premise(s)
• (scale && longevity) requires ops
• young/small organizations rarely have ops
• everybody loves consistency, reliability, and no
overtime

@j14159 github.com/j14159
Culture
is an artifact of a social group
image CC via Wikipedia http://en.wikipedia.org/wiki/File:All_Gizah_Pyramids.jpg

@j14159 github.com/j14159
Culture (for our purposes)
• Communicate
• Plan
• Learn (as a team)
is how we together:

@j14159 github.com/j14159
What Is Ops
“Pay no attention to the man behind the curtain”
CC-BY-SA http://commons.wikimedia.org/wiki/User:Abigor
The Wizard Of Oz - William Wallace Denslow
CC-BY-2.5 http://en.wikipedia.org/wiki/User:Zir

@j14159 github.com/j14159
Production vs Customers
AVenn Diagram

@j14159 github.com/j14159
Stewards of Production
Get Medieval
CC-BY-SA Antony McCallum via http://commons.wikimedia.org/wiki/File:Bodiam-castle-10My8-1197.jpg

@j14159 github.com/j14159
What to Adopt?
• Communication
• Ownership
• Preparedness

@j14159 github.com/j14159
Communication
CC-BY-SA Hans Hillewaert via http://commons.wikimedia.org/wiki/File:Rosetta_Stone.JPG

@j14159 github.com/j14159
Customer Experience First
Adapted from http://www.allthingsdistributed.com/2006/11/working_backwards.html
Working Backwards
Pseudo Press Release
Product Documentation
Code

@j14159 github.com/j14159
Ownership
Accountability
+
Authority

@j14159 github.com/j14159
Preparedness
What are you not ready for?
“The Battle of Zama” - Henri-Paul Motte, 1890 - via Wikipedia

@j14159 github.com/j14159
“Looking for your lifejacket
in the high desert”
- Chris Maxwell

@j14159 github.com/j14159
“…what-ever can happen will happen
if we make trials enough.”
Augustus De Morgan - via http://en.wikipedia.org/wiki/Murphy%27s_law

@j14159 github.com/j14159
Techniques andTools
Here be dragons…
90%
10%
Tools Everything Else

@j14159 github.com/j14159
The Essentials
• Telemetry
• Continuous Integration/Delivery/Deployment
• Automation
Communication Ownership Preparedness

@j14159 github.com/j14159
Telemetry
Let your application talk back

@j14159 github.com/j14159
Continuous (pick a noun)
Tests are not optional
© http://www.zircotec.com/ Aaron Koblin-Flight Patterns, via http://www.aaronkoblin.com/work/ﬂightpatterns/

@j14159 github.com/j14159
On ContinuouslyTesting
Customers
are your
default test suite.
And the most expensive one.

@j14159 github.com/j14159
Automation
(doesn’t work like this)
CC-BY-SA Humanrobo, via Wikipedia

@j14159 github.com/j14159
Automation: Conﬁguration
Pick one + source control

@j14159 github.com/j14159
Automation: PaaS/IaaS
CC-BY-SA http://commons.wikimedia.org/wiki/User:Jakec

@j14159 github.com/j14159
We’ve never had it this good.
Netﬂix Ice Netﬂix Security Monkey

@j14159 github.com/j14159
Professionalism

@j14159 github.com/j14159
ThanksTo
@saemg
@wrathofchris
@tylerweir
@omarkj
For feedback and opinions while working on this.

https://www.hubspot.com/state-of-marketing · Scaling relationships and proving ROI · Social media is the place for search, sales, and service · Authentic influencer partnerships fuel brand growth · The strongest connections happen via call, click, chat, and camera. · Time saved with AI leads to more creative work · Seeking: A single source of truth · TLDR; Get on social, try AI, and align your systems. · More human marketing, powered by robots

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The document discusses various AI tools from OpenAI like GPT-3 and DALL-E 2, as well as ChatGPT. It explores how search engines are using AI and things to consider around AI-generated content. Potential SEO uses of ChatGPT are also presented, such as generating content at scale, conducting topic research, and automating basic coding tasks. The document encourages further reading on using ChatGPT for SEO purposes.

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Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.

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ChatGPT webinar slides

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Waiting for-the-cavalry

1. @j14159 github.com/j14159 Waiting for the Cavalry Surviving the NoOps Purgatory

2. @j14159 github.com/j14159 About Me IANA Ops Person IAMA Developer (at Askuity Inc)

3. @j14159 github.com/j14159 About Askuity

4. @j14159 github.com/j14159 LearningThrough Pain AKAThe Disclaimer

5. @j14159 github.com/j14159 Working with (Ops) Maniacs WhereThis Comes From @iamgavitron @wrathofchris

6. @j14159 github.com/j14159 Premise(s) • (scale && longevity) requires ops • young/small organizations rarely have ops • everybody loves consistency, reliability, and no overtime

7. @j14159 github.com/j14159 Culture is an artifact of a social group image CC via Wikipedia http://en.wikipedia.org/wiki/File:All_Gizah_Pyramids.jpg

8. @j14159 github.com/j14159 Culture (for our purposes) • Communicate • Plan • Learn (as a team) is how we together:

9. @j14159 github.com/j14159 What Is Ops “Pay no attention to the man behind the curtain” CC-BY-SA http://commons.wikimedia.org/wiki/User:Abigor The Wizard Of Oz - William Wallace Denslow CC-BY-2.5 http://en.wikipedia.org/wiki/User:Zir

10. @j14159 github.com/j14159 Production vs Customers AVenn Diagram

11. @j14159 github.com/j14159 Stewards of Production Get Medieval CC-BY-SA Antony McCallum via http://commons.wikimedia.org/wiki/File:Bodiam-castle-10My8-1197.jpg

12. @j14159 github.com/j14159 What to Adopt? • Communication • Ownership • Preparedness

13. @j14159 github.com/j14159 Communication CC-BY-SA Hans Hillewaert via http://commons.wikimedia.org/wiki/File:Rosetta_Stone.JPG

14. @j14159 github.com/j14159 Customer Experience First Adapted from http://www.allthingsdistributed.com/2006/11/working_backwards.html Working Backwards Pseudo Press Release Product Documentation Code

15. @j14159 github.com/j14159 Ownership Accountability + Authority

16. @j14159 github.com/j14159 Preparedness What are you not ready for? “The Battle of Zama” - Henri-Paul Motte, 1890 - via Wikipedia

17. @j14159 github.com/j14159 “Looking for your lifejacket in the high desert” - Chris Maxwell

18. @j14159 github.com/j14159 “…what-ever can happen will happen if we make trials enough.” Augustus De Morgan - via http://en.wikipedia.org/wiki/Murphy%27s_law

19. @j14159 github.com/j14159 Techniques andTools Here be dragons… 90% 10% Tools Everything Else

20. @j14159 github.com/j14159 The Essentials • Telemetry • Continuous Integration/Delivery/Deployment • Automation Communication Ownership Preparedness

21. @j14159 github.com/j14159 Telemetry Let your application talk back

22. @j14159 github.com/j14159 Continuous (pick a noun) Tests are not optional © http://www.zircotec.com/ Aaron Koblin-Flight Patterns, via http://www.aaronkoblin.com/work/ﬂightpatterns/

23. @j14159 github.com/j14159 On ContinuouslyTesting Customers are your default test suite. And the most expensive one.

24. @j14159 github.com/j14159 Automation (doesn’t work like this) CC-BY-SA Humanrobo, via Wikipedia

25. @j14159 github.com/j14159 Automation: Conﬁguration Pick one + source control

26. @j14159 github.com/j14159 Automation: PaaS/IaaS CC-BY-SA http://commons.wikimedia.org/wiki/User:Jakec

27. @j14159 github.com/j14159 We’ve never had it this good. Netﬂix Ice Netﬂix Security Monkey

28. @j14159 github.com/j14159 Professionalism

29. @j14159 github.com/j14159 ThanksTo @saemg @wrathofchris @tylerweir @omarkj For feedback and opinions while working on this.

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