When I was a little girl, I promised myself that when I am 30 years old – I will be a beautiful and successful woman! Beginning as a customer service officer and telesales and while studying at school as college student, I had been working as a sale-women for SMEs and had the opportunity to learn more about marketing mindset. After graduating from university, I have decided to become an entrepreneur for 3 years.(2016 - 2018, retail startups in size 20-30 people) My objective in the next 3 to 5 years is to become a Sale Manager and 5 to 7 years, a CCO of a medium/ big company size 200-500 people.

1. No 19, 22 Alley, 575 Lane - Kim Ma Street -
Ba Dinh District - HaNoi City, VietNam
Graduated Vietnam Commerce University -
Faculty of Law And Economics
Language: English (High Intermediate)
SingleFacebook.com/lyh.cow
vuphuongthaolinh@gmail.com
29/08/1994
082.688.1888
Vũ
Phương
Thảo Linh
- 7 years experience In Sale/CS &
- 3 years experience In Business
Project Management

2. PERSONAL SKILLS
Can-do Attitude
Time Management
Multi Task/ Handle Pressure
Team Work
Presentation/Educate/Communication
Leadership & Management
Co-ordination
Microsoft Office (Especially in MS word,
MS excel, Powerpoint)
Good listener/Strong Initiative
Set Target & KPI
Analysis psychology
Comprehensive Thinking (Planning/Organizing)

3. PRO SKILL
Telesale/Call Center
Account/Consultant
SALE
Recruitment
Internal Communication
Trainning
HUMAN RESOURCE
Building CRM System (Small Scale - 3000data)
CUSTOMER SERVICE
Customer Service
MKT & COMMUNICATION
Event Marketing
Trade Marketing
Digital Marketing
BUSINESS PLANNING
Project Management
Product Planning
Operation/ Coordinator
Business Analysis
ExecutiveJunior Senior Supervisor Manager

4. Customer Service
Staff
(College
Freshman)
•Thegioidongphuc.
com
•3 Months:
6/2013 - 9/2013
Self Bussiness
(year 2 in college)
•Sold The Document to Study in
exam.
•Sold Secondhand clothes,
SunGlasses
•2015
Actor in sitcom
Movie: 5S Online
•Episode 305: Horrible
Day Part 1
•2014
Sale/Customer Service
Staff (year 2 in college)
•Sage.edu.vn
•Almost 2 years:
11/2014 - 4/2016
Business Project’s
Assistant
•Project about
Agricalture: P Farm
(PFarm.vn)
•9/2016 - 12/2017
Founder
•Project V Farmily (From
Farm to Family)
•Over 1 years: 11/10/2016
to 5/ 2018
Educate/Trainning
•Lecturer 4 Session
about Sale/CS at
VNPGroup.vn
•2/2018
Founder
•Project about Gift For
Tet Holiday.
•Tet Holiday 2017 and
2018
Call Center Team Leader
•Project for Diva My
Linh: MyLinhTour 2018:
The Time
•4 months: 6/2018 -
10/2018
Speaker - Talkshow: CLB Del Hanu -
Đại học Hà Nội.
Examiner Competition “Leadership
Skills” - Delhanu.org.
•10/2018
Consultant Team’s
Assistant
• Project:
Restructuring KizCiti
•2/2019 - 3/2019
Co-Founder
• Project: Khogakay - The New Snack From
Vietnam
•9/ 2017 - till now
WOKING
HISTORY
Marketing/Event Organizing
(in High School)
•Organizing and Communication for Event Prom of 3 Popular
Highshcool in HaNoi:Phan Dinh Phung, Tran Phu, Pham Hong
Thai Highshcool
•Organize Fair: ZẻMarket,KaChow.
•2012 - 2014
2012 2014 2016
2017
2019
2018
Telesale/Customer
Service Staff
(College Freshman)
•Nupshop.vn
•Converstion rate:
99%
•1 Year: 2013-2014

5. - In Retail/FMCG
EXPERIENCE
Present
9/2017
Project Khogakay- The new Snack from Viet Nam
•Website: khogakay.com
Co-ordinated distribution Pizza 4Ps cheese.
Setting targets & KPI for the employees
Planning strategy and sales management
• Foody/Now/Lozi
• Grabfood/LalaFood
• Orderfood.vn
• Baaraland Hanoi- TuanchauGroup (Tuan Chau
international Resort - Saison - Quoc Oai - Hanoi)
• Fashion Chain: Domino/Bentino/Torano
Branding & Co-Operating with professional partners
For Transportation
•Giaohangnhanh
•Ahamove
•GrabExpress
For Selling
Purchasing & Controling the warehouse
For Building Website
For Operation
•Haravan
•Kiotviet

6. Project For Diva MyLinh (Singer)
Concert: The Time Working as Freelancer for iLIGHTIS
Agency
Building CRM System for the Project and Report Form
Everyweek.
Trainning non-Experience Member about Telesale -
From 30% To have conversion rate 80%
Operated: Transportation Nation Wide
Dealing with Selling 5000 Tickets in 3 months.
Teamwork to bring 2 billion Revenue for the Project.
- as Call Center Team Leader
EXPERIENCE
10/2018
6/2018

7. Project: TET Holiday: Vietnamese Gift for Tet Holiday- In Retail/FMCG
EXPERIENCE
TET 2018
TET 2016
Owned 50 End Users và 10 Collaborators
Researched and Developed Product: in ODM Model
Selected each element for each Combo.
Building Master Concept and Branding
for the Product
Marketing & Sold Out 200 Combo in 1 month
Brought 150.000.000 VND Revenue
Set up Price for the Product.
1
2
3
4
5
6
7

8. Lecturer Westart05 at VNPGroup
•Set the curriculum for 4 Lesson about
Sale/Customer Service
•Won the heart and Brought 5 of 20
Students become Intern for Khogakay &
V Farmily.
Speaker: How to Manage Time?
•Speaked in 2 hours
•Used Time Management Matrix for
The core lesson.
•Sharing Experience for over 200
Freshmans in Hanoi University
Examiner The
Competition:
LeaderShip 2018
Organized by Del Hanu
- Hanoi University
- as Speaker/Lecturer/Examiner
EXPERIENCE
Speaker: Bold Leadership
•Q&A with 100 students from every
university in HaNoi City which register to
Competition: Leadership Skills
•Sharing the troubles and the differents
to work as a Team and as One-man-show
while on the Journey become a Leader.
10/2018
02/2018

9. Building Brandname - Slogan and Developing
the Brand
Recruited over 100 candidates and selected 20 for
trainning. After 3 months Trainning, Keep 10 to Working
Longterm and Having 5 working for over 1 year, also
developing 3 of 5 developing from saleman in store to
officer.
Selected over 1000 products: Fresh Food,
Handmade food, Healthy Food for Store.
Owned almost 500 Customers that included:
working moms, housewives, pregnant women,
loving wife husbands, grandmothers caring their
grandchildren, morden families in HaNoi.
Operated 2 Store And 1 Office at a time.
Internal communication - Trainning young
humanresource from Store to Office.
Project V Farmily (From Farm To Farmily)
•Website: VFarmily.com
- In Agriculture
EXPERIENCE
5/2018
11/2016

10. - In Agriculture
Project P Farm (The First vegetable subscription in VietNam)
•Website: Pfarm.vn
Planning for Manufacture: Which vegetable,
Time to Collect and Trading Product to
Customer
Operating: Transportation (Logistic)
-> Packaging -> Marketing –> Sale
-> CustomerService
Helping to build Brand Name and
Introduce Product to the market.
Deverloped 20 Subscribers
Before Opening V Farmily.
EXPERIENCE
12/2017
9/2016

11. - In Sale/Customer Service
EXPERIENCE
SAGE ACADEMY
BRAND & COMMUNICATION ACADEMY
Developed CRM system for the Company
with total data in 3 years
Converation Rate in Sale 90%, Keeping Connect
to Customer Rate 80%.
Organized Event for Company: Vietnam
Brand Matter 2015 - End Year Party 2016
Brought Revenue 1 billion VND/month
and 5 billions VND/year.
Helped Organizing the Class &
Marketing team
Having connection with over 2000 CEOs
in VietNam and keeping in touch
through private
Marketing/Sale/Business communities
For Marketing Managers & CEO of SME
Sage.edu.vn
04/2016
11/2014
1
2
3
4
5
6

12. Learning Psychology
Listen US/UK - Chinese music
Pratice Sexydance
Swimming
Reading Book: 4 Books Made my life’d changed
•Good to Great
•Money Sophy
•SaleSology
•The Art Of Seduction
•Discover your hidden Memory & Find the Real you
Collecting Quote:
MY HOBBY
•Had 2 album post continuity everyday in 2016 and 2017: my reading - my reading 2017
•Had 2 Album our reading 2017 - our reading 2018: Using for internal communication and
trainning.
•Learned 5 Course of Dr.Phan Thị Huyền Trân (Dr. Pepper) - 2014
•Learned 1 Course of Dr.Menis Yousry - 2015

13. REFERENCES
Mr. Phuong
Contact: 0976108686
Position: CEO - Co Founder
Company: SAGE - Applied Marketing Academy
Mr. Quân Idea
Contact: 0983072189
Email: quan.idea@gmail.com
Position: Director of direct sales channels
Company: Green Life Development Ltd T&T
(Tvita - Member of T&T Group)
Ms. Hoang Lien Huong
Contact: 0906111256
Email: lienhuonganh@gmail.com
Position: Learning & Development Manager
Company: Vingroup JSC