1. Results evaluation Volunteer Management Training 5-7 July 2010
1. Was the volunteer management training as you expected it would be? 9,5
“Didn‟t really know what to expect but it was excellent!”
“I had no idea what to expect! It was great!”
“Above expectation.”
2. Was the programme:
a. Attractive? 9,1
“it was very useful. Much information, new look at things that we do.”
“Very well presenters. Good amount of time for sharing and connecting”
“The time of year offered.”
b. Inspiring? 9,5
“Very inspiring to meet other organizations, learn new ideas, techniques – meet
others who appreciate the value and contribution of volunteers.”
“Much insight offered.”
c. Motivating? 9,3
“Remember and feel that you are needed not only for children, but f or
volunteers also.”
“Definitely!”
“I‟m loaded with material at a point where we were thinking to start makin
adjustments to the programme.”
d. Challenging? 9,0
“Much new information, thinking, rethinking.”
“Challenges me to think of our programmes i n a new way.”
“To do the translation in our cultural language within the programme of our
line.”
e. Meaningful? 9,3
“Everything going to use in my work with volunteers.”
“Definitely!”
“Many things you know, brought from a different perspective, which offered me
a helicopter view on all.”
3. How would you rate the organization of this event? 9,7
“top ”
“Hospitable, gracious, well organized day, evening, events and free time.”
“Special thanks to Magdalena, Thomas, Suzanne, Lionne, Eric.”
4. How would you rate the methods that were used? (exercises etc.) 9,3
“Exercises and methods were very helpful in an experiential and practical way”
5. How would you rate the presentations and training?
a. Remko (Tuesday) 7,9
b. Anita (Monday Afternoon) 9,0
c. Lionne (Monday & Wednesday) 9,1
d. Erik (Monday & Wednesday) 9,5
e. Suzanne (Wednesday) 9,0

2. 6. What of the things you have learned these days are you going to bring back
home and use for your organization?
a. “Everything”
b. “Feedback balance; roleplay plan; motivation of volunteers”
c. “A lot of things, I will reorganize my training program in the following months ”
d. “I‟m going back home with a better point of view. Especially on the recruiting
procedure. Thank you very much!”
e. “Motivating enhancing ways, different approach to trainings, checklists.”
f. “1. All kinds of volunteers you need; 2. Selection process: optimize it.; 3.
Checklists for trainers; 4. Different methods of role playing.
g. “Spiral of success; little step method; Backfeed giving; role plays in
recruitment.”
h. “New ideas for training, better selection, feedback methods, small steps
method, „selling‟ your helpline to volunteers.”
i. “Spiral of success, small steps method, it‟s “okay” to interrupt, you can learn as
much or more from „doing it wrong‟. Role playin g valuable for all staff and
volunteers. Check for motivation and expertise at all points of curve.”