The document discusses using VoIP Drupal, an open-source platform, to develop voice-enabled applications that can empower citizens through information accessible by phone. It describes how VoIP Drupal allows building sites that make calls, send texts, conduct voice polls and more. Examples of potential applications include get-out-the-vote campaigns, community surveys, emergency announcements and interactive storytelling. The goal is to make web information available to more people, not just those with computers and literacy.

1. Developing technologies for Social Inclusion and Civic Empowerment Leo Burd MIT Center for Civic Media MIT – 2012.01.18

7. VoIP Drupal modules

10. (617) 652.0978 $script = new VoipScript('weather report'); $script->addLabel('start'); $script->addGetInput('Local weather by phone. Please type your 5-digit zip code.'); $script->addSet("forecast_result", "^_voipscriptsamples_get_forecast(%input_digits)"); $script->addLabel('forecast'); $script->addSay("%forecast_result"); $script->addGetInput('To repeat this report, press the star key. To restart, press the pound key.'); $script->addGotoIf('forecast', "^%input_digits == '*'"); $script->addGotoIf('start', "^%input_digits == '#'"); $script->addSay('Thanks for calling'); $script->addHangup();

16. (617) 209-9094

17. (646) 699-3989

27. Ongoing collaborations

30. Visual VoIP Drupal

32. Leo Burd [email_address] http://drupal/project/voipdrupal http://www.voipdrupal.org For additional information Special thanks to