Our latest Partner Information Guide

1. VoIP.co.uk
Telford Road
Bicester
OX26 4LD
Tel: (01869) 222500
@: sales@voip.co.uk

2. VoIP.co.uk is a business grade VoIP telephony provider founded in
2004. Since then the company has enjoyed strong support and
investment from our founding Directors to develop a stable and
high grade service that we offer to our customers. We are a
company that understands that service and quality are key and our
service levels reflect on you as a partner. Below are some brief
points about VoIP.co.uk;
 Managing Director Adam Crisp a qualified Cisco Engineer (CCIE)
with 15 years working in the IT and telecommunications sectors.
 The company is supported by a strong board of directors with an
average of more than 20 years of experience at the Chief
Executive and Managing Director level of telecoms companies in
Europe and Russia, with revenues up to $10 bn per year
 VoIP.co.uk has no external debt
 The current focus of the company is to replace existing ISDN (PRI
& BRI) to PBXs with reliable, secure, resilient and cost effective
VoIP links
 Full interoperability tested with most major PBX vendors
 One point of contact, no further charges from or involvement
with BT
 VoIP.co.uk works through our team of partners and does not sell
direct to end users

3.  Our platform has been custom developed by VoIP.co.uk and as
such we can make an changes we need or fault find very quickly.
Other SIP providers buy off the shelf equipment and as such
have problems with support with unknown issues as the
manufacturers have to fault find for them.
 We monitor for toll fraud 24x7 within our network. This protects
our customers from running up large bills from fraud. Our
platform will tell us straight away if unusual activity is noticed
and we will act on it. Other SIP providers cannot do this and as a
result customers are exposed to larger bills as a result.
 Our direct access circuits allow us to offer a true ISDN
replacement product. We have heavily invested in this
technology and this puts our voice network ahead of most other
providers.
 VoIP.co.uk allows you as a Partner to add SIP trunking, minutes
and other services like number porting to your telecoms
portfolio.
 We have great relations with most of the major IP PBX
manufactures, this means we know the products you sell and
how to support VoIP on them.

4. We have two types of VoIP.co.uk Partner, the Agent and the
Reseller. Please look below to see what way fits you and your
business the best
 Agent
 Sale of PBX hardware
 Installation of PBX hardware
 Maintenance of PBX hardware, handsets and soft CTI
 Interfaces with PBX hardware vendors
 Moves adds and changes
 No credit risk on end user Telecoms spend
 No billing platform needed as VoIP.co.uk do the billing
 Payment of on-going commissions
 No White Labelling of service, customer has relationship with Agent
and VoIP.co.uk
 Reseller
 Sale of PBX hardware
 Installation of PBX hardware
 Maintenance of PBX hardware, handsets and soft CTI
 Interfaces with PBX hardware vendors
 Moves adds and changes
 Full credit risk, VoIP.co.uk will bill you every month in full for all your
customers spend
 Billing platform required
 Full White Labelling of services, customer has relationship with
Reseller only

5. VoIP.co.uk supports Transport Layer Security (TLS) and Secure RTP
(SRTP) protocols for encrypting both SIP messages and RTP (the
media stream) between your IP-PBX platform and VoIP.co.uk.
Theses two protocols provide protection from eavesdropping,
wiretapping and privacy issues. Also and more importantly it is fully
compliant with PCI regulations for calls passing over a public
network e.g. the internet.
With PCI regulations now starting to enforce security of calls on a
public network TLS and SRTP will become very important. The
majority of businesses take card payments of some sort or another.
This means that they will need to use encryption on these calls if
they pass over a public network.
Please give us a call to discuss TLS and SRTP.

6. VoIP.co.uk can provide a fully Direct Access
managed ISDN 30 replacement PSTN
from £40 plus £5 per channel.
Delivered down out own high
IP PBX VoIP.co.uk
grade connections. This is a PCI
compliant solution as it is a private Network
IP circuit. This pricing includes
both copper line and IP service.
Indirect Access
Use your existing leased line
connections and pay £4 per
month per voice channel. SRTP
and TLS encryption available
for PCI compliance at
additional cost
Internet
ISDN PBX connects
via gateway device or
H323 or SIP PBX
requiring on-site
Border controller
fully managed by
VoIP.co.uk IP PBX
The prices quoted are end user pricing.
Agents will earn 20% commission on these
and Resellers will buy at 20% discount
from quoted price.

7. Direct SIP Access on a VoIP.co.uk Direct IP Access Product
(PRI /BRI ISDN Replacement)
BRI Chls ISDN VoIP Customer Customer %
Monthly Customer Savings Savings Customer
Rental Price Per Per Savings
Per Month Annum
Month
2 4 68 60 8 96 12%
4 8 136 80 56 672 41%
PRI 12 204 120 84 1,008 41%
PRI 16 272 144 128 1,536 47%
PRI 24 408 204 204 2,448 50%
PRI 30 510 240 270 3,240 53%
All Figures in GBP, prices quoted are a comparison between standard BT ISDN pricing
and VoIP.co.uk Direct IP Access Circuits.
Further cost reductions from price
of minutes, per second billing and
no connection charges

8.  In 2004 a study was made by Adam Crisp into carrier grade VoIP
switches, this study found at the time there was not a product
suitable for VoIP.co.uk requirements.
 A decision was made to write a specification document for a
switch and then hire a team of developers to develop it. The
outcome of this was a £1,500,000 investment and two years of
work.
 VoIP.co.uk now benefit from a 99.999% rated carrier grade switch
 Developers still work in house for VoIP.co.uk allowing us to make
changes rapidly to our switch to allow either bug fixes or new
features
 Our platform rates calls in real-time an thus it allow us to have
accurate fraud prevention
 Platform is connected to upstream carriers via ISDN E1
connections
 Platform and SIP trunks support T.38 Fax codex

9. VoIP.co.uk can route incoming calls for Contact Centres to
multiple world wide end points. We can do this on a
percentage weighting, time of day and is real-time
changeable by the end user.

10. All of our partners are issued with end user sign up forms. This
form is partially show below.
Please remember will filling this out to include full customer details
and your details as the Agent. Also things like the number of SIP
channels is important and whether they are using our recommend
direct IP access circuit or public internet.
Once we receive this form it will be speedily processed and
paperwork and SIP account details will be issued.
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11. .
The portal allows you to full manage your own
and your customers SIP accounts and
numbers. This will let you carry out support
for them like rerouting numbers etc.
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12. Ready to take the next step?
Need some more information to see how all this fits in your
business?
Give the VoIP.co.uk team a call to discuss, we can provide full pre
sales advice and even onsite consultancy to help with any needs.
VoIP.co.uk look forward to hearing from you and helping you and
your contact centre move into the world of IP communications
Kind Regards
Simon Wright
Sales Director
VoIP.co.uk
Tel: (01868) 222500
@: simon.wright@voip.co.uk
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