Benjamin Hayes served in the Air Force from 2011 to 2016, working primarily as a Cyber Systems Operations Journeyman (3D052). His duties included providing networked application resources, managing secure authentication methods, implementing security updates and patches, and enforcing security policies. He also briefly served as a Basic Enlisted Airman (9T000) during basic training. Relevant military training included Airman Leadership School and courses on the government purchase card and certifying officers for payment card transactions.

1. OCCUPATION: 3D052, Cyber Systems Operations Journeyman
PRIMARY OCCUPATION:
AIR FORCE, ACTIVE:
SEP 2013 - APR 2016 (2 Years 7 Months), 3D052
AIR FORCE, ACTIVE:
NOV 2012 - SEP 2013 (10 Months), 3D052
NOV 2011 - NOV 2012 (1 Year), 3D032
OCT 2011 - NOV 2011 (1 Month), 3D012
AIR FORCE, ACTIVE:
MAY 2011 - OCT 2011 (5 Months), 3D012
DUTY OCCUPATION:
AIR FORCE, ACTIVE:
DEC 2013 - APR 2016 (2 Years 4 Months), 3D052
SEP 2013 - DEC 2013 (3 Months), 3D012
AIR FORCE, ACTIVE:
OCT 2011 - SEP 2013 (1 Year 11 Months), 3D012
AIR FORCE, ACTIVE:
JUN 2011 - OCT 2011 (4 Months), 3D012
OCCUPATION DESCRIPTION FROM SERVICE FILE FOR: 3D052
(Description dates AUG 2009 - APR 2016)
2.1. Provides networked application resources by designing, configuring, installing, and managing data services,
operating system and server applications. Provides directory services utilizing dynamically-assigned internet protocol
(IP) addresses, domain name server (DNS), network storage devices, and electronic messaging resources. Manages
VERIFICATION OF MILITARY EXPERIENCE AND TRAINING
1. LAST NAME - FIRST NAME - MIDDLE NAME 2. PAY GRADE 3. YEAR(S) IN
SERVICE
HAYES BENJAMIN MAX E-4 5
4. MILITARY SERVICE COMPONENT 5. DATE OF
INFORMATION
AIR FORCE, ACTIVE 2016 APR 01
6. EXPERIENCE AND TRAINING HISTORY (In reverse chronological order) AND RELATED INFORMATION
EXPERIENCE HISTORY:
VERIFICATION OF MILITARY EXPERIENCE AND TRAINING Page 1 of 5

2. secure authentication methods utilizing public key infrastructure (PKI) technologies and procedures. Standardizes user
privileges and system settings using automated deployment tools such as Group Policy Management Console (GMPC)
and System Management Server (SMS). Implements server and special mission system security fixes, operating system
patches, and antivirus software. Develops, tests, and implements local restoral and contingency operations plans.
Processes and reviews C4 systems requirement documentation, telecommunication service requests, status of
acquisition messages, and telecommunication service orders. Performs strategic and budget planning for networks. 2.2.
Performs system resource management, to include load and capacity planning and balance. Creates, administers, and
audits system accounts. Performs system-wide backups and data recovery. Ensures continuing systems operability by
providing ongoing optimization and problem solving support. Applies computer security policies to safeguard systems
and information. Categorizes, isolates, and resolves system problems. Performs fault recovery by validating, isolating,
correcting faults, and verifying service restoral with customers. Processes, documents and coordinates resolution of
trouble calls from lower support echelons. Processes scheduled and authorized outages. Submits outage reports in
response to unscheduled outages. 2.3. Utilizes enterprise patching tools to implement security updates and patches to
include: Information Assurance Vulnerability Assessments (IAVA), C4 Notice to Airman (C4 NOTAM), Time Compliance
Network Orders (TCNO), Time Compliance Technical Order (TCTO), operating system patches, and antivirus software
updates. Implements and enforces national, DoD, and Air Force security policies and directives. Performs proactive
security functions to deter, detect, isolate, contain, and recover from information system and network security intrusions.
Performs system sanitation resulting from classified message incidents (CMIs) and classified file incidents (CFIs). 2.4.
Supports information warfare operations within strictly controlled parameters and provides real-time intrusion detection
and firewall protection for all networked resources. Researches latest system threats to develop and test tactics,
techniques and procedures (TTPs) for defensive information operations. Employs TTPs on Air Force and DoD computer
networks to defend against hostile information operations. Analyzes risks and/or vulnerabilities and takes corrective
action to mitigate or remove them. 2.5. Reviews and implements C4 systems requirements. Performs strategic and
budget planning for systems hardware and software. Coordinates and implements system service level agreements and
memoranda of understanding with user agencies. 2.6. As part of the Cyberspace Support career field family, manages,
supervises, and performs planning and implementation activities. Manages implementation and project installation and
ensures architecture, configuration, and integration conformity. Develops, plans, and integrates base communications
systems. Serves as advisor at meetings for facility design, military construction programs and minor construction
planning. Evaluates base comprehensive plan and civil engineering projects. Monitors status of base civil engineer work
requests. Performs mission review with customers. Controls, manages, and monitors project milestones and funding
from inception to completion. Determines adequacy and correctness of project packages and amendments. Monitors
project status and completion actions. Manages and maintains system installation records, files, and indexes. Evaluates
contracts, wartime, support, contingency and exercise plans to determine impact on manpower, equipment, and
systems.
RELATED CIVILIAN OCCUPATION FOR: 3D052
Network and Computer Systems Administrators (ONET 15-1142.00)
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3. OCCUPATION: 9T000, Basic Enlisted Airman -
PRIMARY OCCUPATION:
AIR FORCE, ACTIVE:
MAR 2011 - MAY 2011 (2 Months)
DUTY OCCUPATION:
AIR FORCE, ACTIVE:
MAR 2011 - JUN 2011 (3 Months)
OCCUPATION DESCRIPTION FROM SERVICE FILE FOR: 9T000
(Description dates OCT 2000 - APR 2016)
Reporting Identifiers (RI) identify authorizations and individual enlisted airmen who, for any reason, are not identifiable in
the classification structure and for whom specialty descriptions are not written.
Use this identifier to report the primary, control, and duty AFSCs of an enlisted airman who has not been awarded an
AFS and to report the duty of an enlisted airman attending basic training.
Reporting Identifiers (RI) identify authorizations and individual enlisted airmen who, for any reason, are not identifiable in
the classification structure and for whom specialty descriptions are not written.
** Note: Experience history data not available prior to FY 75 **
** Note: Description, Length, or Credit Recommendation will not be displayed for a course if that information is not available.
MILITARY TRAINING:OCT 2014 - SEP 2015
ARMY COURSE: CLG001, DOD GOVERNMENT PURCHASE CARD
LENGTH: 1 Day.
COURSE DESCRIPTION FROM SERVICE COURSE FILE:
(Description dates MAR 2005 - APR 2016)
COURSE DESCRIPTION
(ARMY TRAINING HISTORY COURSE: CLG001)
MILITARY TRAINING:OCT 2014 - SEP 2015
TRAINING HISTORY: COURSES
SUCCESSFULLY COMPLETED
_____________________________
_____________________________
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4. ARMY COURSE: CLG006, CERTIFYING OFFCR LEG TNG FOR PURCH CARD PYMNT
LENGTH: 1 Day.
COURSE DESCRIPTION FROM SERVICE COURSE FILE:
(Description dates JUL 2015 - APR 2016)
COURSE DESCRIPTION
(ARMY TRAINING HISTORY COURSE: CLG006)
MILITARY TRAINING:SEP 2015
AIR FORCE COURSE: PME CODE 0, Airman Leadership School
LENGTH: 23 Days.
COURSE DESCRIPTION FROM SERVICE COURSE FILE:
(Description dates JUN 1955 - APR 2016)
Leadership and Management (LMM 1101): Role and responsibilities of airmen; theories, techniques, and practical
application of leadership/followership; supervision; management; stress management; problem solving; concepts of
human behavior; standards of discipline; effective counseling techniques; evaluation of enlisted personnel; and current
social issues. Managerial Communications (LMM 1102): Principles of oral/written communications for airmen,
theories/concepts of communications, factors influencing communication process, speaking techniques including oral
presentations, and principles of effective writing. Military Studies (LMM 1103): Organization, mission, and history of Air
Force; dress and appearance; drill/ceremonies; customs/courtesies; respect for flag; military deterrence; democratic
process; code of conduct; and personal readiness. Introduction to Total Quality Management (LMM 1104): Introduction
to the total quality approach to management. Includes the quality Air Force commitment; seven-step continuous
improvement process; quality environment, tools, metrics, roles and responsibilities; and effective team-building
concepts.
(AIR FORCE TRAINING HISTORY COURSE: PME CODE 0)
MILITARY TRAINING:NOV 2012
AIR FORCE COURSE: PDS CODE 9AA
MILITARY TRAINING:OCT 2011
_____________________________
_____________________________
INFORMATION NOT AVAILABLE
FOR THE FOLLOWING COURSES:
VERIFICATION OF MILITARY EXPERIENCE AND TRAINING Page 4 of 5

5. AIR FORCE COURSE: PDS CODE L03
MILITARY TRAINING:SEP 2011
AIR FORCE COURSE: E3AQR3D032 00BB
MILITARY TRAINING:JUN 2011
AIR FORCE COURSE: PDS CODE TJO
** Note: Limited training history is available prior to FY 84 (ARMY); FY 78 (NAVY); FY 70 (AIR FORCE); FY 67 (MARINE CORPS)
END OF AUTOMATED MILITARY EXPERIENCE AND TRAINING HISTORY DATA
** Note: This history includes only the centrally automated experience and training information that the services maintained on your
military record **
LEGEND CODE:
DOT: Dictionary of Occupational Titles published by the Department of Labor
OES: Occupational Employment Statistics published by the Office of Personnel Management
ONET: Occupational Information Network
DD FORM 2586, JAN 2010 PREVIOUS EDITION IS OBSOLETE
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