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Visa Checkout
Branding & User Experience Requirements
For merchants
© 2016 Visa. All rights reserved. Visa confidential. ii2016 APRIL | Visa Digital Solutions
Assets and best-practice recommendations are provided for informational
purposes only and should not be relied upon for marketing, legal, regulatory or
other advice. Guidelines and principles should be independently evaluated in
light of your specific business needs and any applicable laws and regulations.
Legal note
Nothing in this document constitutes legal advice. Before any of the turnkey
promotional assets contained in this section are produced or distributed, it is your
responsibility to have all materials reviewed and approved by your legal counsel.
Visa is not responsible for your use of the guidelines, assets, creative recommendations,
or other information, including errors of any kind, contained in this document.
Foreword
© 2016 Visa. All rights reserved. Visa confidential. iii2016 APRIL | Visa Digital Solutions
Visa Checkout is a digital payment service that makes completing online
purchases faster, easier, and more secure. Users simply enroll any major credit
or debit card in Visa Checkout to speed through online checkout by signing
in. Users no longer need to re-enter card number or address on merchant
sites, increasing conversion and purchase volume. Visa Checkout can be
used across multiple devices, such as computer, mobile phone, and tablet.
Introduction to Visa Checkout
© 2016 Visa. All rights reserved. Visa confidential. iv2016 APRIL | Visa Digital Solutions
The purpose of this document is to provide guidelines and assets for the
optimal Visa Checkout user experience on all platforms. It includes UX
guidance on the Visa Checkout button, acceptance marks, and integration
in the checkout flow. These requirements are designed to improve
your site conversion, increase your number of registered customers, and
help grow your business. All assets are hosted by Visa Checkout. For
details on how to integrate Visa Checkout on your site, please refer to
the Integration Guide or contact a Visa Checkout representative.
Document overview
© 2016 Visa. All rights reserved. Visa confidential. v2016 APRIL | Visa Digital Solutions
Brand Elements................................................................1
Configurations.............................................................................................2
Clear space & minimum size...............................................................3
Color Specifications.................................................................................4
Brand mark violations.............................................................................5
Name usage.................................................................................................6
Visa Checkout Button.......................................................................7–8
Visa Checkout Acceptance Mark..............................................9–10
Tell me more......................................................................................11–14
Messaging.................................................................................................. 15
Card Art........................................................................................................16
Unselected state..................................................................................... 17
Implementation.............................................................18
Summary, Visa Checkout Button...................................................19
Summary, Visa Checkout Acceptance Mark............................20
Payment flow.....................................................................................21–22
Visa Checkout Button..........................................................................23
Acceptance marks.........................................................................24–25
Radio selection–Horizontal Tiles...........................................26–27
Radio selection–Small Tiles, with text................................28–29
Radio selection–Small Tiles, no text....................................30–31
Expand/collapse.............................................................................. 32–33
Tabs.........................................................................................................34–35
Pay/Order review............................................................................36–38
Order review with payment option.................................... 39–40
Order confirmation................................................................................41
Best practices............................................................................................42
Contents
© 2016 Visa. All rights reserved. Visa confidential. 12016 APRIL | Visa Digital Solutions
01
Brand Elements
© 2016 Visa. All rights reserved. Visa confidential. 22016 APRIL | Visa Digital Solutions
The Visa Checkout Mark is a Visa-owned
mark used to represent the Visa Checkout
service. The mark has two components:
the Visa Brand Mark and Checkout word
mark. These elements form the mark
and may not be altered or removed.
The mark exists in two configurations,
horizontal or vertical as shown at right. The
horizontal configuration is preferred and
must be used whenever possible. Use of
the vertical configuration is restricted to
situations where space constraints prohibit
use of the preferred horizontal configuration.
The position, size, color, proportions, and
spatial relationships of the mark may not be
altered. Always use the approved artwork.
Do not redraw or recreate the mark.
The Visa Checkout Mark is always in Visa
Blue or White and placed on a background
that provides adequate contrast between
the mark and the background.
Horizontal Configuration
(Preferred)
Vertical Configuration
(Restricted)
Brand Mark
Configurations
© 2016 Visa. All rights reserved. Visa confidential. 32016 APRIL | Visa Digital Solutions
Clear space
Clear space is the area surrounding the
mark that must always be free of any text or
graphic elements. It ensures that the mark
appears distinctively in any environment.
Clear space is measured by the height
of the upright winged-V in the mark,
shown as the value X in the exhibit on
this page. The minimum clear space must
always be one half of that measurement
(0.5X) on all sides of the mark.
Minimum size
To maintain visual presence and impact, the Visa
Checkout mark must never appear smaller than:
•	 horizontal configuration
0.75 in/19 mm/54 px in length
•	 vertical configuration
0.4375 in/11 mm/32 px in length
To ensure legibility when using reproduction
processes that provide a lower quality
image (e.g., silk-screen), it may be necessary
to increase this minimum size.
0.5X
0.5X0.5X
0.5X
0.5X
0.5X
0.5X
0.5X
X
X
0.75 in/19 mm/54 px 0.4375 in/11 mm/32 px
Brand Mark
Clear space & minimum size
© 2016 Visa. All rights reserved. Visa confidential. 42016 APRIL | Visa Digital Solutions
The Visa Checkout Mark must appear in Visa
Blue or White and placed on a background
that provides adequate contrast between
the mark and the background. Do not
create new color variations of the mark.
For print applications
•	 Visually match Visa Blue to the appropriate
Pantone colors when printing in spot
color. Unless media demands four-color
process, always print in spot color
•	 Visa Blue (coated, uncoated): Pantone 280
•	 Visually match Visa Blue to appropriate CMYK
formulas when printing in four-color process
•	 Visa Blue: CMYK C100 M85 Y0 K25
For screen applications
•	 Use the Visa Blue RGB color formula
Visa Blue: R26 G31 B113 / HEX 1A1F71
•	 When copying artwork from one application
to another, convert the new document to
RGB before pasting the artwork into the file
Visa Blue (Mark only)
Pantone 280C
CMYK 100-85-0-25
RGB 26-31-113
HEX 1A1F71
White
on Visa Blue
(or on Dark Neutral
Backgrounds)
Visa Blue
on Light Grey
(or on Light Neutral
Backgrounds)
Brand Mark
Color Specifications
© 2016 Visa. All rights reserved. Visa confidential. 52016 APRIL | Visa Digital Solutions
To preserve the integrity of the Visa Checkout mark, never alter reproduction standards detailed in these guidelines.
The rules outlined on this page apply to all configurations.
5
Visa Confidential
d
4
65
1 2
3
CHECKOUT
Visa Checkout: Brand Standards
v1.2 August 2015 Visa Co
To preserve the integrity of the Visa Checkout
mark, never alter reproduction standards detailed
in these guidelines.
The rules outlined on this page apply to all
configurations.
1.	 Do	not	create	new	color	variations	of	the	
mark.
2. Do not remove elements from the mark.
3. Do not incorporate new elements into the
mark.
4. Do not recreate the mark.
5. Do not rearrange any elements of the mark
6. Do not create a lockup with another mark
Visa Checkout Mark
Incorrect use
4
65
1 2
3
CHECKOUT
5
Visa Confidential
4
6
2
CHECKOUT
Visa Checkout: Brand Standards
v1.2 August 2015
5
Visa Confidential
To preserve the integrity of the Visa Checkout
mark, never alter reproduction standards detailed
in these guidelines.
The rules outlined on this page apply to all
configurations.
1.	 Do	not	create	new	color	variations	of	the	
mark.
2. Do not remove elements from the mark.
3. Do not incorporate new elements into the
mark.
4. Do not recreate the mark.
5. Do not rearrange any elements of the mark
6. Do not create a lockup with another mark
Visa Checkout Mark
Incorrect use
4
65
1 2
3
CHECKOUT
5
Visa Confidential
sa Checkout
andards detailed
pply to all
iations	of	the	
m the mark.
ments into the
nts of the mark
another mark
k
4
65
1 2
3
CHECKOUT
Visa Checkout: Brand Standards
v1.2 August 2015
5
Visa Confidential
To preserve the integrity of the Visa Checkout
mark, never alter reproduction standards detailed
in these guidelines.
The rules outlined on this page apply to all
configurations.
1.	 Do	not	create	new	color	variations	of	the	
mark.
2. Do not remove elements from the mark.
3. Do not incorporate new elements into the
mark.
4. Do not recreate the mark.
5. Do not rearrange any elements of the mark
6. Do not create a lockup with another mark
Visa Checkout Mark
Incorrect use
4
65
1 2
3
CHECKOUT
Do not create new color variations of the mark. Do not remove elements from the mark. Do not incorporate new elements into the mark.
Do not recreate the mark. Do not rearrange any elements of the mark. Do not create a lockup with another mark.
Brand Mark
Brand mark violations
© 2016 Visa. All rights reserved. Visa confidential. 62016 APRIL | Visa Digital Solutions
When using the Visa Checkout name in headlines
and text, follow these do’s and don’ts to maintain
consistent brand communications.
Do’s
•	 Use the provided messaging, tools and
graphics for easiest integration
•	 Always use the full name: Visa Checkout
•	 The full name, Visa Checkout, must be used
and appear as two separate words
•	 The “V” in “Visa” and “C” in “Checkout”
must always be capitalized
•	 Use the same visual treatment (font, size and
color) for the Visa Checkout name as the
surrounding headline or text information
Don’ts
•	 The name, in part or whole, must not be translated
•	 Do not refer to Visa Checkout as “a digital wallet”
•	 Do not describe Visa Checkout with
words such as “fastest” or “easiest”
Additional considerations when describing
or representing Visa Checkout:
•	 Visa Checkout is payment-brand, issuer-brand
and partner-brand agnostic and gives consumers
choice and control when setting preferences,
selecting payment methods and optimizing the
experience, where permitted, to meet their needs
•	 Visa Checkout is not a component of
another product or service
•	 Visa Checkout must not be combined verbally
or visually with any other name unless in the
instance of harmonious co-branding (wherein
logos can appear alongside one another)
•	 It must always be clear to consumers
that they are enrolling in, and using Visa
Checkout, a service provided by Visa
Correct Use
•	 Check out online safely, use Visa Checkout
•	 Enroll your [Issuer Name] Visa card in Visa Checkout
•	 Enroll your [Issuer Name] Visa card online at
www.visacheckout.com or [Bank URL]
Incorrect Use
•	 Check out online safely, use [Issuer Name] Visa Checkout
•	 Introducing [Issuer Name] Checkout powered by Visa
Brand Mark
Name usage
© 2016 Visa. All rights reserved. Visa confidential. 72016 APRIL | Visa Digital Solutions
The Visa Checkout button is used when
an active button is required at the point
of sale. The consumer is invited to click
the button if they want to use the Visa
Checkout service to pay on a merchant
website or mobile application.
The Visa Checkout button may also be used
as follows in limited applications when
promoting the Visa Checkout service:
In context
•	 Show the Visa Checkout button in
context, where a checkout screen
on a device or monitor is shown
To educate
•	 Show the Visa Checkout button with
“Look for the Visa Checkout button” or
similar language to educate consumers
about how to use Visa Checkout
For all other marketing purposes, use of
the Visa Checkout Mark is preferred.
Only use the Visa-provided artwork for
the Visa Checkout button. Scale the Visa
Checkout button as needed but do not
alter the proportions or elements of the
Visa Checkout button in any way. The Visa
Checkout button must appear in full color.
To minimize inconsistencies and to keep with
the most updated branding configurations,
you must use the link hosted by Visa
instead of hosting the image locally.
Standard
(or on Light Neutral
Backgrounds)
Neutral
(or on Dark Neutral
Backgrounds)
Visa Checkout Button
Overview
© 2016 Visa. All rights reserved. Visa confidential. 82016 APRIL | Visa Digital Solutions
Clear space
Clear space is the area surrounding the
button that must always be free of any text or
graphic elements. It ensures that the button
appears distinctively in any environment.
Clear space is measured by the height of the
gray card-shaped element, shown as the value
X in the exhibit on this page. The minimum
clear space must always be one half of that
measurement (0.5X) on all sides of the button.
Minimum size
To maintain visual presence and
impact, the Visa Checkout button
must never appear smaller than:
•	 online and mobile merchant locations
188 px in length
•	 marketing and promotional use
2.17 in/55 mm length
The Visa Checkout button should be clearly
separated from other marks, graphic elements,
text, or photographic background elements.
X
0.5X
0.5X
0.5X0.5X
188 px 2.17 in/55 mm
Visa Checkout Button
Clear space & minimum size
© 2016 Visa. All rights reserved. Visa confidential. 92016 APRIL | Visa Digital Solutions
The Visa Checkout acceptance mark is the
element used to represent the service at point
of sale. The vertical and horizontal marks are
recommended as the most common uses of
the acceptance mark. The vertical-medium
option is available for smaller sizes. The smaller
alternate sizes should only be used when it
achieves best parity with surrounding designs.
Best practice to ensure consistent experience:
•	 The Mark must be in a size at least equal to
the largest mark of other payment marks
displayed on the site or application.
•	 The Mark should be displayed in full
color on-screen and for all other use.
•	 Always surround the Mark with appropriate
margins. This may adjust depending on
proportions within the applied context.
•	 The Mark should be placed against neutral
backgrounds and with appropriate contrast.
•	 The Mark should be positioned horizontally
Dependent on the interaction
pattern on the merchant’s website or
application, a mark may be used with
or without the Visa Checkout button.
To minimize inconsistencies and to keep with
the most updated branding configurations,
you must use the link hosted by Visa
instead of hosting the image locally.
Medium
w 40px x h 30px
URL: https://assets.secure.checkout.visa.com/VmeCardArts/partner/POS_vertical_medium_40x30.png
URL: https://assets.secure.checkout.visa.com/VmeCardArts/partner/POS_vertical_large_49x31.png
Vertical Large
w 49px x h 31px
URL: https://assets.secure.checkout.visa.com/VmeCardArts/partner/POS_horizontal_99x34.png
Horizontal
w 99px x h 34px
All acceptance marks on this page are clickable links to their individual assets.
Visa Checkout Acceptance Mark
Overview
© 2016 Visa. All rights reserved. Visa confidential. 102016 APRIL | Visa Digital Solutions
Medium
w 40px x h 30px
Vertical Large
w 49px x h 31px
Horizontal
w 99px x h 34px
Light neutral background Dark neutral background White (Mark only)Visa Blue (Mark only)
All acceptance marks on this page are clickable links to their individual assets.
Visa Checkout Acceptance Mark
Lockups
© 2016 Visa. All rights reserved. Visa confidential. 112016 APRIL | Visa Digital Solutions
Button
Acceptance Mark
“Tell me more” link is presented with the
Visa Checkout Button and Acceptance Mark
for customers to learn more about the
Visa Checkout anywhere Visa Checkout is
presented on the merchant’s website. Upon
clicking on the link, customers will be able
to learn more of the service and the features
through a dismissable module window.
The “Tell me more” link may be omitted from
the button lock-up in mobile device use cases.
Tell me more
Medium
w 40px x h 30px
Button with
Tell me more
Vertical Large
w 49px x h 31px
Horizontal
w 99px x h 34px
Tell me more
Tell me more
Tell me more
Tell me more
Overview
© 2016 Visa. All rights reserved. Visa confidential. 122016 APRIL | Visa Digital Solutions
Medium
w 40px x h 30px
Vertical Large
w 49px x h 31px
Horizontal
w 99px x h 34px
Lockup A Lockup B Lockup C (Mark only)
Tell me more
Tell me more
Tell me more
Tell me more
Tell me more
Tell me more
Tell me more
Tell me more
Tell me more
Acceptance Mark
Lockups
© 2016 Visa. All rights reserved. Visa confidential. 132016 APRIL | Visa Digital Solutions
Upon clicking on the link, customers will be
able to learn more about the service and the
features through a dismissable module window.
The benefits and usage of Visa Checkout
are described in the module. Users can
continue by creating an account or
signing in using the links provided.
Tell me more
Module
© 2016 Visa. All rights reserved. Visa confidential. 142016 APRIL | Visa Digital Solutions
CREDIT CARD CASHGIFT CARD
Tell me more
CREDIT CARD CASHGIFT CARD
Tell me more
Before clicking “Tell me more” After clicking “Tell me more”
Tell me more
Module example
© 2016 Visa. All rights reserved. Visa confidential. 152016 APRIL | Visa Digital Solutions
Long Statement
Visa is making it easier to pay with your card online.
•	 Enroll a card once and speed through checkout
without having to re-enter payment or shipping
information wherever you see Visa Checkout.
•	 Checkout with a single username and password
across the sites you love to shop.
•	 Visa Checkout is backed with advanced security
tools, so you can shop online with confidence.
•	 Consistent, simple experience across desktop, mobile web and apps.
•	 Enroll with any major credit or debit card.
•	 Earn the same great rewards with the card you already use.
•	 Seamless web and mobile checkout without
ever leaving the merchant site.
These examples provide specific content that you can use to
describe Visa Checkout to consumers. Use either the short
statement or long statement. These applications are helpful in
situations where the “Tell me more” link invoking the module is
unavailable. For example, use of this text may be on the payment
method page along with the selection of Visa Checkout.
Short Statement
With Visa Checkout, you now have an easier way to pay with your card
online, from the company you know and trust. Enroll any major credit
or debit card once to speed through your purchase without re-entering
payment or shipping information wherever you see Visa Checkout.
Tell me more
Messaging
© 2016 Visa. All rights reserved. Visa confidential. 162016 APRIL | Visa Digital Solutions
For recognized, signed-in customers, card art
will replace the chevron slider element in the
Visa Checkout Button. Card art must never be
distorted or obstructed by other graphics.
The default Visa Checkout Acceptance
Mark will be displayed as is.
Best practices to ensure consistent experience
for recognized, signed-in customers:
•	 Text identifying the payment card last
four digits should be displayed next
to the standard Acceptance mark for
customer review page during checkout
•	 Center graphics vertically within
applied area for best balance
If the corresponding issuer card art
cannot load, the chevron slider will be
displayed on Visa Checkout Button.
Button
Recognized, card art
Medium
w 40px x h 30px
Vertical Large
w 49px x h 31px
Horizontal
w 99px x h 34px
Standard Tell me more
Acceptance Mark
Tell me more
Tell me more
Tell me more
Card Art
Overview
© 2016 Visa. All rights reserved. Visa confidential. 172016 APRIL | Visa Digital Solutions
The visual style of unselected state may
vary depending on the interface pattern.
When the interface pattern indicates
selection, such as a check mark, background
color or selected radio button, the mark
does not require any special treatment.
If there is not a clear visual indicator of the
selection pattern, such as in use of expand/
collapse or tabs pattern, the merchant can
dim the acceptance mark to 50% opacity
with any UI text remaining in 100% opacity.
When Visa Checkout is selected, the mark
should be displayed at full opacity.
Medium
w 40px x h 30px
Vertical Large
w 49px x h 31px
Horizontal
w 99px x h 34px
Lockup B (Mark only)Lockup A
Unselected state
Overview
© 2016 Visa. All rights reserved. Visa confidential. 182016 APRIL | Visa Digital Solutions
Implementation
02
© 2016 Visa. All rights reserved. Visa confidential. 192016 APRIL | Visa Digital Solutions
The configuration Visa Checkout Button
is displayed on a merchant site or
application is the main entry point to
invoke the Visa Checkout experience.
Ensure that the buttons are placed on an
equal level with other action buttons on
the page. Use of horizontal or stacked
implementation may be accepted.
Use the standard button whenever possible.
The neutral version should only be used
when the site or application has a dark
background and requires better contrast. The
user’s card art will always replace the chevron
if the user is a recognized, sign in user.
Standard Card art
Standard
(or on Light Neutral
Backgrounds)
Neutral
(or on Dark Neutral
Backgrounds)
Summary
Visa Checkout Button
© 2016 Visa. All rights reserved. Visa confidential. 202016 APRIL | Visa Digital Solutions
Depending on the purpose of the specific page
in which you are implementing a Visa Checkout
acceptance mark, certain configurations of the
mark would be more appropriate. While these
are recommendations of graphic sets based on
the most common e-commerce applications,
the final use will depend on context.
Selection of the asset set will
depend on these main criteria:
•	 Proportions available for graphics
Is the application area for square,
rectangular or wide graphics?
•	 Background color
Based off your website’s UI, does the
graphic require background color?
Radio selection
(Horizontal Tiles)
Graphics selection
Expand/collapse
Tabs
Acceptance marks
Cart
Checkout–payment selection:
Standard
Radio selection
(Small Tiles)
Summary
Visa Checkout Acceptance Mark
© 2016 Visa. All rights reserved. Visa confidential. 212016 APRIL | Visa Digital Solutions
Cart
•	 Visa Checkout button should be
used as a way for customers to
continue with the payment flow.
Integrating Visa Checkout as early as possible
into the flow allows the customer flow to
be shorter and more streamlined. The areas
where the Visa Checkout button and mark
need to appear in this flow should be:
•	 Cart
•	 Sign in/buyer info (if applicable)
•	 Pay/order review
Pay/Order review
•	 Visa Checkout, an image of the user’s card
art, and the last four digits of the card
should be displayed for customers to review.
1 2 3 4 5 6
Shopping cart
OR
CHECKOUT
Sign in/buyer info
OR
SIGN IN
Pay/Order review
PAY
Order confirmationShipping info
CONTINUE
Payment method
CARD
CARD
Visa Checkout includes this information
SIGN IN
CARD
CONTINUE
PAY WITH
Implementation
Payment flow
Early Placement Integration
© 2016 Visa. All rights reserved. Visa confidential. 222016 APRIL | Visa Digital Solutions
Checkout–payment selection
•	 The Mark should be used to present Visa
Checkout as an option for payment selection.
•	 Merchants may present more information
about Visa Checkout in an expanded
area after the customer has selected the
payment mark if the application allows.
•	 The Visa Checkout button will replace
the merchant site’s “Continue” button.
Customers will complete payment with
Visa Checkout. This will allow customers
to be presented the recognized
consumer experience when applicable.
Pay/Order review
•	 Visa Checkout, an image of the user’s card
art, and the last four digits of the card
should be displayed for customers to review.
If the customer has entered a merchant
checkout flow, they will have the opportunity
to use Visa Checkout after they selected it
as the payment option. For proper checkout
integration flow, the Visa Checkout button and
mark need to appear in the following pages:
•	 Checkout-payment selection
•	 Pay/order review
1 2 3 4 5 6
Shopping cart
OR
CHECKOUT
Sign in/buyer info
OR
SIGN IN
Pay/Order review
PAY
Order confirmationShipping info
CONTINUE
SIGN IN
CARD
CONTINUE
PAY WITH
Payment method
CARD
CARD
Implementation
Payment flow
Late Placement Integration
© 2016 Visa. All rights reserved. Visa confidential. 232016 APRIL | Visa Digital Solutions
The Visa Checkout Button may be
implemented side-by-side in a horizontal
layout or in a stacked format in relation
to other checkout buttons on the site.
Ensure buttons are placed on equal level
against other action buttons on the page,
regardless of orientation or device size.
If the checkout buttons fall below the fold, it
is recommended that the checkout button is
placed and displayed at the top of the page
for user convenience and higher conversion.
Final application of the button should be
determined by the payment flow. These pages
may be on cart, user sign in/buyer info, and on
the payment method. Examples on the right
show the checkout button on the cart page.
For additional details on implementing
the Visa Checkout button, please
refer to the integration guide.
Side-by-side button
implementation
Stacked button
implementation
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Visa Checkout Button
© 2016 Visa. All rights reserved. Visa confidential. 242016 APRIL | Visa Digital Solutions
Acceptance marks are informational displays
of the payment brands the merchant
accepts on its site or application. The full
brand mark is available for this use.
While the horizontal configuration is preferred
in most cases, the vertical configuration
may be used when horizontal space is
limited or to provide parity with other
payment brands displayed in context.
Other
Brand
Other
Brand
Other
Brand
Other
Brand
Other Brand Other Brand
Other
Brand
Other
Brand
Other
Brand
Other
Brand
Other
Brand
Credit/debit cards
Other ways to pay
Vertical configuration
Separated brands for
payment methods
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Acceptance marks
© 2016 Visa. All rights reserved. Visa confidential. 252016 APRIL | Visa Digital Solutions
Other
Brand
Other
Brand
Other
Brand
Other
Brand
Other
Brand
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Acceptance marks example
© 2016 Visa. All rights reserved. Visa confidential. 262016 APRIL | Visa Digital Solutions
In radio selection, Visa Checkout may be
presented as an option on the payment
selection page. In selecting Visa Checkout as
the payment form, customers do not need to
fill in any payment forms on the merchant site.
Select the best proportions of the Mark based
on the available area. Use the full brand mark
whenever possible. Standard Acceptance
Mark requirements of proportions, colors and
appropriate padding around the Mark apply.
“Visa Checkout” should be identified as
part of the payment selection, either
as a word mark or through text.
When payment selections are placed within
a border, the Mark should not include
any background or bounding box.
The Mark may be used placed against
merchant site’s color as long as it does
not cause distortion or distraction to the
Visa Checkout brand. Any backgrounds
used with the Acceptance Mark should
be of neutral colors and without the
use of heavy gradients or patterns.
Standard
Acceptance Mark
Correct Incorrect
Horizontal Tiles
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Radio selection–Horizontal Tiles
© 2016 Visa. All rights reserved. Visa confidential. 272016 APRIL | Visa Digital Solutions
Standard Acceptance Mark Card Art
CREDIT CARD CREDIT CARDCASH CASHGIFT CARD GIFT CARD
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Radio selection–Horizontal Tiles example
© 2016 Visa. All rights reserved. Visa confidential. 282016 APRIL | Visa Digital Solutions
The acceptance mark should occupy the
area edge-to-edge and without extra
padding as much as possible without
resizing, especially in a 4:3 ratio area.
Standard
Acceptance Mark
Correct Incorrect
Small Tiles (with text)
Visa Checkout Visa Checkout
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Radio selection–Small Tiles, with text
© 2016 Visa. All rights reserved. Visa confidential. 292016 APRIL | Visa Digital Solutions
Standard Acceptance Mark Card Art
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Radio selection–Small Tiles, with text example
© 2016 Visa. All rights reserved. Visa confidential. 302016 APRIL | Visa Digital Solutions
The full Brand Mark should be used when Visa
Checkout is not identified through text. The
use of “Tell me more” with the Visa Checkout
acceptance mark is dependent on the context
of the application. Final use should clearly
represent the service and have parity with other
elements in the surrounding site environment.
Correct Incorrect
Small Tiles
Standard
Acceptance Mark
Tell me more Tell me more
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Radio selection–Small Tiles, no text
© 2016 Visa. All rights reserved. Visa confidential. 312016 APRIL | Visa Digital Solutions
Standard Acceptance Mark Card Art
Tell me more Tell me more
Other
Brand
Other
Brand
Other
Brand
Other
Brand
Other
Brand
Other
Brand
Other
Brand
Other
Brand
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Radio selection–Small Tiles, no text example
© 2016 Visa. All rights reserved. Visa confidential. 322016 APRIL | Visa Digital Solutions
The expand/collapse implementation for
payment options presents the payment
options in multiple lines that expand upon
selection with more information or form
fields. With this pattern, text is the main
element with acceptance marks and graphics
used as support. Both horizontal and vertical
configuration are allowed to be used.
Upon selection of Visa Checkout, details about
the service and the Visa Checkout button
should be displayed in the expanded area.
Correct
Expand/collapse
Standard
Acceptance Mark
Visa Checkout
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Expand/collapse
© 2016 Visa. All rights reserved. Visa confidential. 332016 APRIL | Visa Digital Solutions
Collapsed Expanded
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Expand/collapse example
© 2016 Visa. All rights reserved. Visa confidential. 342016 APRIL | Visa Digital Solutions
Visa Checkout should be placed as a
section when tabs are used for payment
selection. Use the full brand mark when
possible with appropriate padding. When
the Visa Checkout tab is selected, the Visa
Checkout button must be displayed and
selected to complete the payment.
Payment option Payment option
Correct
Expand/collapse
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Tabs
© 2016 Visa. All rights reserved. Visa confidential. 352016 APRIL | Visa Digital Solutions
Credit Card
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Tabs example
© 2016 Visa. All rights reserved. Visa confidential. 362016 APRIL | Visa Digital Solutions
The Pay/Order review page is the optional
final step before the payment flow is
completed. Merchant should display the
full set of information here for customers
to review and make final changes.
When card art is available, text should
always display the card’s last four
digits. Text used for displaying the card
brand is optional but preferred.
When card art is not available, text
should display the card brand as well
as the card’s last four digits.
*wherever brand marks are currently displayed,
the card art should be used in it's place
*
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Correct Incorrect
Pay/Order review
Card Art
Card Art + Card Brand as text
Visa ••••1234
Visa Checkout ••••1234••••1234
Visa ••••1234
Visa ••••1234
Card Art unavailable
••••1234
Implementation
Pay/Order review
© 2016 Visa. All rights reserved. Visa confidential. 372016 APRIL | Visa Digital Solutions
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Pay/Order review example
© 2016 Visa. All rights reserved. Visa confidential. 382016 APRIL | Visa Digital Solutions
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Implementation
Pay/Order review example
© 2016 Visa. All rights reserved. Visa confidential. 392016 APRIL | Visa Digital Solutions
The Order review + Payment option page
is the step where the customer can review
his order and must select his payment
option. Merchant should display the full
set of information here for customers
to review and make final changes.
Whether card art is available or not,
text should always display the card
brand and the card’s last four digits.
Payment options should show a distinct
separation from card information and
card art so as not to confuse users.
Correct Incorrect
Pay/Order review
Card Art + Card Brand as text
Card Art + Card Brand as text
Visa Checkout
Visa ••••1234
Visa Checkout
Visa ••••1234
Visa ••••1234
••••1234
Implementation
Order review with payment option
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
© 2016 Visa. All rights reserved. Visa confidential. 402016 APRIL | Visa Digital Solutions
Implementation
Order review with payment option example
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
© 2016 Visa. All rights reserved. Visa confidential. 412016 APRIL | Visa Digital Solutions
The Order Confirmation page displays
the summary of the purchase and any
relevant details to the customer about
the transaction they just completed.
If there are payment details displayed on
the page, the same lock up used in the
Pay/Review page should be used.
payment flow
1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
Correct Incorrect
Order Confirmation
Card Art
Visa Checkout ••••1234••••1234
Implementation
Order confirmation
© 2016 Visa. All rights reserved. Visa confidential. 422016 APRIL | Visa Digital Solutions
Standard best practice in integrating Visa Checkout Mark:
and shipping information in the Visa
Checkout experience. Returning users will
already have their personal and payment
information stored with Visa Checkout.
•	 Only display detailed information related
to the Visa Checkout service before and
after selection, as part of the payment
option. Do not show promotions for other
services, since they confuse customers
and cause cart abandonment.
•	 Separate Visa Checkout as its own
payment method. Unlike traditional
payment methods, Visa Checkout will
not require customers to fill in payment
information forms on the merchant site.
•	 Merchant should integrate the mark
through the link hosted by Visa. This
will minimize inconsistencies and the
merchant will not have to change
anything on site if there are updates.
•	 Placement of the Mark does not replace
the function of the Visa Checkout Button.
Customers are required to complete
the payment flow by clicking the Visa
Checkout Button available after selection.
•	 The Mark should not be used with traditional
payment information fields customers fill
out. New users will be prompted to enroll
in Visa Checkout by entering their payment
•	 Be aware that presentation level may
change based on applied interaction
pattern and context of the Mark.
•	 Visa Checkout should be integrated into
the payment flow as early as possible.
Refer to payment flow details on
following pages for overview on how the
Acceptance mark should be integrated.
Implementation
Best practices
© 2016 Visa. All rights reserved. Visa confidential. 432016 APRIL | Visa Digital Solutions
If you still have questions or need more information after reading this
Visa Checkout Branding and User Experience Principles document for
Merchants, please contact your Visa Checkout representative.
If you do not have a Visa Checkout representative, please visit the Visa Developer Center.
https://developer.visa.com
Contact

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VisaCheckout_BrandingAndUXRequirements_201604

  • 1. Visa Checkout Branding & User Experience Requirements For merchants
  • 2. © 2016 Visa. All rights reserved. Visa confidential. ii2016 APRIL | Visa Digital Solutions Assets and best-practice recommendations are provided for informational purposes only and should not be relied upon for marketing, legal, regulatory or other advice. Guidelines and principles should be independently evaluated in light of your specific business needs and any applicable laws and regulations. Legal note Nothing in this document constitutes legal advice. Before any of the turnkey promotional assets contained in this section are produced or distributed, it is your responsibility to have all materials reviewed and approved by your legal counsel. Visa is not responsible for your use of the guidelines, assets, creative recommendations, or other information, including errors of any kind, contained in this document. Foreword
  • 3. © 2016 Visa. All rights reserved. Visa confidential. iii2016 APRIL | Visa Digital Solutions Visa Checkout is a digital payment service that makes completing online purchases faster, easier, and more secure. Users simply enroll any major credit or debit card in Visa Checkout to speed through online checkout by signing in. Users no longer need to re-enter card number or address on merchant sites, increasing conversion and purchase volume. Visa Checkout can be used across multiple devices, such as computer, mobile phone, and tablet. Introduction to Visa Checkout
  • 4. © 2016 Visa. All rights reserved. Visa confidential. iv2016 APRIL | Visa Digital Solutions The purpose of this document is to provide guidelines and assets for the optimal Visa Checkout user experience on all platforms. It includes UX guidance on the Visa Checkout button, acceptance marks, and integration in the checkout flow. These requirements are designed to improve your site conversion, increase your number of registered customers, and help grow your business. All assets are hosted by Visa Checkout. For details on how to integrate Visa Checkout on your site, please refer to the Integration Guide or contact a Visa Checkout representative. Document overview
  • 5. © 2016 Visa. All rights reserved. Visa confidential. v2016 APRIL | Visa Digital Solutions Brand Elements................................................................1 Configurations.............................................................................................2 Clear space & minimum size...............................................................3 Color Specifications.................................................................................4 Brand mark violations.............................................................................5 Name usage.................................................................................................6 Visa Checkout Button.......................................................................7–8 Visa Checkout Acceptance Mark..............................................9–10 Tell me more......................................................................................11–14 Messaging.................................................................................................. 15 Card Art........................................................................................................16 Unselected state..................................................................................... 17 Implementation.............................................................18 Summary, Visa Checkout Button...................................................19 Summary, Visa Checkout Acceptance Mark............................20 Payment flow.....................................................................................21–22 Visa Checkout Button..........................................................................23 Acceptance marks.........................................................................24–25 Radio selection–Horizontal Tiles...........................................26–27 Radio selection–Small Tiles, with text................................28–29 Radio selection–Small Tiles, no text....................................30–31 Expand/collapse.............................................................................. 32–33 Tabs.........................................................................................................34–35 Pay/Order review............................................................................36–38 Order review with payment option.................................... 39–40 Order confirmation................................................................................41 Best practices............................................................................................42 Contents
  • 6. © 2016 Visa. All rights reserved. Visa confidential. 12016 APRIL | Visa Digital Solutions 01 Brand Elements
  • 7. © 2016 Visa. All rights reserved. Visa confidential. 22016 APRIL | Visa Digital Solutions The Visa Checkout Mark is a Visa-owned mark used to represent the Visa Checkout service. The mark has two components: the Visa Brand Mark and Checkout word mark. These elements form the mark and may not be altered or removed. The mark exists in two configurations, horizontal or vertical as shown at right. The horizontal configuration is preferred and must be used whenever possible. Use of the vertical configuration is restricted to situations where space constraints prohibit use of the preferred horizontal configuration. The position, size, color, proportions, and spatial relationships of the mark may not be altered. Always use the approved artwork. Do not redraw or recreate the mark. The Visa Checkout Mark is always in Visa Blue or White and placed on a background that provides adequate contrast between the mark and the background. Horizontal Configuration (Preferred) Vertical Configuration (Restricted) Brand Mark Configurations
  • 8. © 2016 Visa. All rights reserved. Visa confidential. 32016 APRIL | Visa Digital Solutions Clear space Clear space is the area surrounding the mark that must always be free of any text or graphic elements. It ensures that the mark appears distinctively in any environment. Clear space is measured by the height of the upright winged-V in the mark, shown as the value X in the exhibit on this page. The minimum clear space must always be one half of that measurement (0.5X) on all sides of the mark. Minimum size To maintain visual presence and impact, the Visa Checkout mark must never appear smaller than: • horizontal configuration 0.75 in/19 mm/54 px in length • vertical configuration 0.4375 in/11 mm/32 px in length To ensure legibility when using reproduction processes that provide a lower quality image (e.g., silk-screen), it may be necessary to increase this minimum size. 0.5X 0.5X0.5X 0.5X 0.5X 0.5X 0.5X 0.5X X X 0.75 in/19 mm/54 px 0.4375 in/11 mm/32 px Brand Mark Clear space & minimum size
  • 9. © 2016 Visa. All rights reserved. Visa confidential. 42016 APRIL | Visa Digital Solutions The Visa Checkout Mark must appear in Visa Blue or White and placed on a background that provides adequate contrast between the mark and the background. Do not create new color variations of the mark. For print applications • Visually match Visa Blue to the appropriate Pantone colors when printing in spot color. Unless media demands four-color process, always print in spot color • Visa Blue (coated, uncoated): Pantone 280 • Visually match Visa Blue to appropriate CMYK formulas when printing in four-color process • Visa Blue: CMYK C100 M85 Y0 K25 For screen applications • Use the Visa Blue RGB color formula Visa Blue: R26 G31 B113 / HEX 1A1F71 • When copying artwork from one application to another, convert the new document to RGB before pasting the artwork into the file Visa Blue (Mark only) Pantone 280C CMYK 100-85-0-25 RGB 26-31-113 HEX 1A1F71 White on Visa Blue (or on Dark Neutral Backgrounds) Visa Blue on Light Grey (or on Light Neutral Backgrounds) Brand Mark Color Specifications
  • 10. © 2016 Visa. All rights reserved. Visa confidential. 52016 APRIL | Visa Digital Solutions To preserve the integrity of the Visa Checkout mark, never alter reproduction standards detailed in these guidelines. The rules outlined on this page apply to all configurations. 5 Visa Confidential d 4 65 1 2 3 CHECKOUT Visa Checkout: Brand Standards v1.2 August 2015 Visa Co To preserve the integrity of the Visa Checkout mark, never alter reproduction standards detailed in these guidelines. The rules outlined on this page apply to all configurations. 1. Do not create new color variations of the mark. 2. Do not remove elements from the mark. 3. Do not incorporate new elements into the mark. 4. Do not recreate the mark. 5. Do not rearrange any elements of the mark 6. Do not create a lockup with another mark Visa Checkout Mark Incorrect use 4 65 1 2 3 CHECKOUT 5 Visa Confidential 4 6 2 CHECKOUT Visa Checkout: Brand Standards v1.2 August 2015 5 Visa Confidential To preserve the integrity of the Visa Checkout mark, never alter reproduction standards detailed in these guidelines. The rules outlined on this page apply to all configurations. 1. Do not create new color variations of the mark. 2. Do not remove elements from the mark. 3. Do not incorporate new elements into the mark. 4. Do not recreate the mark. 5. Do not rearrange any elements of the mark 6. Do not create a lockup with another mark Visa Checkout Mark Incorrect use 4 65 1 2 3 CHECKOUT 5 Visa Confidential sa Checkout andards detailed pply to all iations of the m the mark. ments into the nts of the mark another mark k 4 65 1 2 3 CHECKOUT Visa Checkout: Brand Standards v1.2 August 2015 5 Visa Confidential To preserve the integrity of the Visa Checkout mark, never alter reproduction standards detailed in these guidelines. The rules outlined on this page apply to all configurations. 1. Do not create new color variations of the mark. 2. Do not remove elements from the mark. 3. Do not incorporate new elements into the mark. 4. Do not recreate the mark. 5. Do not rearrange any elements of the mark 6. Do not create a lockup with another mark Visa Checkout Mark Incorrect use 4 65 1 2 3 CHECKOUT Do not create new color variations of the mark. Do not remove elements from the mark. Do not incorporate new elements into the mark. Do not recreate the mark. Do not rearrange any elements of the mark. Do not create a lockup with another mark. Brand Mark Brand mark violations
  • 11. © 2016 Visa. All rights reserved. Visa confidential. 62016 APRIL | Visa Digital Solutions When using the Visa Checkout name in headlines and text, follow these do’s and don’ts to maintain consistent brand communications. Do’s • Use the provided messaging, tools and graphics for easiest integration • Always use the full name: Visa Checkout • The full name, Visa Checkout, must be used and appear as two separate words • The “V” in “Visa” and “C” in “Checkout” must always be capitalized • Use the same visual treatment (font, size and color) for the Visa Checkout name as the surrounding headline or text information Don’ts • The name, in part or whole, must not be translated • Do not refer to Visa Checkout as “a digital wallet” • Do not describe Visa Checkout with words such as “fastest” or “easiest” Additional considerations when describing or representing Visa Checkout: • Visa Checkout is payment-brand, issuer-brand and partner-brand agnostic and gives consumers choice and control when setting preferences, selecting payment methods and optimizing the experience, where permitted, to meet their needs • Visa Checkout is not a component of another product or service • Visa Checkout must not be combined verbally or visually with any other name unless in the instance of harmonious co-branding (wherein logos can appear alongside one another) • It must always be clear to consumers that they are enrolling in, and using Visa Checkout, a service provided by Visa Correct Use • Check out online safely, use Visa Checkout • Enroll your [Issuer Name] Visa card in Visa Checkout • Enroll your [Issuer Name] Visa card online at www.visacheckout.com or [Bank URL] Incorrect Use • Check out online safely, use [Issuer Name] Visa Checkout • Introducing [Issuer Name] Checkout powered by Visa Brand Mark Name usage
  • 12. © 2016 Visa. All rights reserved. Visa confidential. 72016 APRIL | Visa Digital Solutions The Visa Checkout button is used when an active button is required at the point of sale. The consumer is invited to click the button if they want to use the Visa Checkout service to pay on a merchant website or mobile application. The Visa Checkout button may also be used as follows in limited applications when promoting the Visa Checkout service: In context • Show the Visa Checkout button in context, where a checkout screen on a device or monitor is shown To educate • Show the Visa Checkout button with “Look for the Visa Checkout button” or similar language to educate consumers about how to use Visa Checkout For all other marketing purposes, use of the Visa Checkout Mark is preferred. Only use the Visa-provided artwork for the Visa Checkout button. Scale the Visa Checkout button as needed but do not alter the proportions or elements of the Visa Checkout button in any way. The Visa Checkout button must appear in full color. To minimize inconsistencies and to keep with the most updated branding configurations, you must use the link hosted by Visa instead of hosting the image locally. Standard (or on Light Neutral Backgrounds) Neutral (or on Dark Neutral Backgrounds) Visa Checkout Button Overview
  • 13. © 2016 Visa. All rights reserved. Visa confidential. 82016 APRIL | Visa Digital Solutions Clear space Clear space is the area surrounding the button that must always be free of any text or graphic elements. It ensures that the button appears distinctively in any environment. Clear space is measured by the height of the gray card-shaped element, shown as the value X in the exhibit on this page. The minimum clear space must always be one half of that measurement (0.5X) on all sides of the button. Minimum size To maintain visual presence and impact, the Visa Checkout button must never appear smaller than: • online and mobile merchant locations 188 px in length • marketing and promotional use 2.17 in/55 mm length The Visa Checkout button should be clearly separated from other marks, graphic elements, text, or photographic background elements. X 0.5X 0.5X 0.5X0.5X 188 px 2.17 in/55 mm Visa Checkout Button Clear space & minimum size
  • 14. © 2016 Visa. All rights reserved. Visa confidential. 92016 APRIL | Visa Digital Solutions The Visa Checkout acceptance mark is the element used to represent the service at point of sale. The vertical and horizontal marks are recommended as the most common uses of the acceptance mark. The vertical-medium option is available for smaller sizes. The smaller alternate sizes should only be used when it achieves best parity with surrounding designs. Best practice to ensure consistent experience: • The Mark must be in a size at least equal to the largest mark of other payment marks displayed on the site or application. • The Mark should be displayed in full color on-screen and for all other use. • Always surround the Mark with appropriate margins. This may adjust depending on proportions within the applied context. • The Mark should be placed against neutral backgrounds and with appropriate contrast. • The Mark should be positioned horizontally Dependent on the interaction pattern on the merchant’s website or application, a mark may be used with or without the Visa Checkout button. To minimize inconsistencies and to keep with the most updated branding configurations, you must use the link hosted by Visa instead of hosting the image locally. Medium w 40px x h 30px URL: https://assets.secure.checkout.visa.com/VmeCardArts/partner/POS_vertical_medium_40x30.png URL: https://assets.secure.checkout.visa.com/VmeCardArts/partner/POS_vertical_large_49x31.png Vertical Large w 49px x h 31px URL: https://assets.secure.checkout.visa.com/VmeCardArts/partner/POS_horizontal_99x34.png Horizontal w 99px x h 34px All acceptance marks on this page are clickable links to their individual assets. Visa Checkout Acceptance Mark Overview
  • 15. © 2016 Visa. All rights reserved. Visa confidential. 102016 APRIL | Visa Digital Solutions Medium w 40px x h 30px Vertical Large w 49px x h 31px Horizontal w 99px x h 34px Light neutral background Dark neutral background White (Mark only)Visa Blue (Mark only) All acceptance marks on this page are clickable links to their individual assets. Visa Checkout Acceptance Mark Lockups
  • 16. © 2016 Visa. All rights reserved. Visa confidential. 112016 APRIL | Visa Digital Solutions Button Acceptance Mark “Tell me more” link is presented with the Visa Checkout Button and Acceptance Mark for customers to learn more about the Visa Checkout anywhere Visa Checkout is presented on the merchant’s website. Upon clicking on the link, customers will be able to learn more of the service and the features through a dismissable module window. The “Tell me more” link may be omitted from the button lock-up in mobile device use cases. Tell me more Medium w 40px x h 30px Button with Tell me more Vertical Large w 49px x h 31px Horizontal w 99px x h 34px Tell me more Tell me more Tell me more Tell me more Overview
  • 17. © 2016 Visa. All rights reserved. Visa confidential. 122016 APRIL | Visa Digital Solutions Medium w 40px x h 30px Vertical Large w 49px x h 31px Horizontal w 99px x h 34px Lockup A Lockup B Lockup C (Mark only) Tell me more Tell me more Tell me more Tell me more Tell me more Tell me more Tell me more Tell me more Tell me more Acceptance Mark Lockups
  • 18. © 2016 Visa. All rights reserved. Visa confidential. 132016 APRIL | Visa Digital Solutions Upon clicking on the link, customers will be able to learn more about the service and the features through a dismissable module window. The benefits and usage of Visa Checkout are described in the module. Users can continue by creating an account or signing in using the links provided. Tell me more Module
  • 19. © 2016 Visa. All rights reserved. Visa confidential. 142016 APRIL | Visa Digital Solutions CREDIT CARD CASHGIFT CARD Tell me more CREDIT CARD CASHGIFT CARD Tell me more Before clicking “Tell me more” After clicking “Tell me more” Tell me more Module example
  • 20. © 2016 Visa. All rights reserved. Visa confidential. 152016 APRIL | Visa Digital Solutions Long Statement Visa is making it easier to pay with your card online. • Enroll a card once and speed through checkout without having to re-enter payment or shipping information wherever you see Visa Checkout. • Checkout with a single username and password across the sites you love to shop. • Visa Checkout is backed with advanced security tools, so you can shop online with confidence. • Consistent, simple experience across desktop, mobile web and apps. • Enroll with any major credit or debit card. • Earn the same great rewards with the card you already use. • Seamless web and mobile checkout without ever leaving the merchant site. These examples provide specific content that you can use to describe Visa Checkout to consumers. Use either the short statement or long statement. These applications are helpful in situations where the “Tell me more” link invoking the module is unavailable. For example, use of this text may be on the payment method page along with the selection of Visa Checkout. Short Statement With Visa Checkout, you now have an easier way to pay with your card online, from the company you know and trust. Enroll any major credit or debit card once to speed through your purchase without re-entering payment or shipping information wherever you see Visa Checkout. Tell me more Messaging
  • 21. © 2016 Visa. All rights reserved. Visa confidential. 162016 APRIL | Visa Digital Solutions For recognized, signed-in customers, card art will replace the chevron slider element in the Visa Checkout Button. Card art must never be distorted or obstructed by other graphics. The default Visa Checkout Acceptance Mark will be displayed as is. Best practices to ensure consistent experience for recognized, signed-in customers: • Text identifying the payment card last four digits should be displayed next to the standard Acceptance mark for customer review page during checkout • Center graphics vertically within applied area for best balance If the corresponding issuer card art cannot load, the chevron slider will be displayed on Visa Checkout Button. Button Recognized, card art Medium w 40px x h 30px Vertical Large w 49px x h 31px Horizontal w 99px x h 34px Standard Tell me more Acceptance Mark Tell me more Tell me more Tell me more Card Art Overview
  • 22. © 2016 Visa. All rights reserved. Visa confidential. 172016 APRIL | Visa Digital Solutions The visual style of unselected state may vary depending on the interface pattern. When the interface pattern indicates selection, such as a check mark, background color or selected radio button, the mark does not require any special treatment. If there is not a clear visual indicator of the selection pattern, such as in use of expand/ collapse or tabs pattern, the merchant can dim the acceptance mark to 50% opacity with any UI text remaining in 100% opacity. When Visa Checkout is selected, the mark should be displayed at full opacity. Medium w 40px x h 30px Vertical Large w 49px x h 31px Horizontal w 99px x h 34px Lockup B (Mark only)Lockup A Unselected state Overview
  • 23. © 2016 Visa. All rights reserved. Visa confidential. 182016 APRIL | Visa Digital Solutions Implementation 02
  • 24. © 2016 Visa. All rights reserved. Visa confidential. 192016 APRIL | Visa Digital Solutions The configuration Visa Checkout Button is displayed on a merchant site or application is the main entry point to invoke the Visa Checkout experience. Ensure that the buttons are placed on an equal level with other action buttons on the page. Use of horizontal or stacked implementation may be accepted. Use the standard button whenever possible. The neutral version should only be used when the site or application has a dark background and requires better contrast. The user’s card art will always replace the chevron if the user is a recognized, sign in user. Standard Card art Standard (or on Light Neutral Backgrounds) Neutral (or on Dark Neutral Backgrounds) Summary Visa Checkout Button
  • 25. © 2016 Visa. All rights reserved. Visa confidential. 202016 APRIL | Visa Digital Solutions Depending on the purpose of the specific page in which you are implementing a Visa Checkout acceptance mark, certain configurations of the mark would be more appropriate. While these are recommendations of graphic sets based on the most common e-commerce applications, the final use will depend on context. Selection of the asset set will depend on these main criteria: • Proportions available for graphics Is the application area for square, rectangular or wide graphics? • Background color Based off your website’s UI, does the graphic require background color? Radio selection (Horizontal Tiles) Graphics selection Expand/collapse Tabs Acceptance marks Cart Checkout–payment selection: Standard Radio selection (Small Tiles) Summary Visa Checkout Acceptance Mark
  • 26. © 2016 Visa. All rights reserved. Visa confidential. 212016 APRIL | Visa Digital Solutions Cart • Visa Checkout button should be used as a way for customers to continue with the payment flow. Integrating Visa Checkout as early as possible into the flow allows the customer flow to be shorter and more streamlined. The areas where the Visa Checkout button and mark need to appear in this flow should be: • Cart • Sign in/buyer info (if applicable) • Pay/order review Pay/Order review • Visa Checkout, an image of the user’s card art, and the last four digits of the card should be displayed for customers to review. 1 2 3 4 5 6 Shopping cart OR CHECKOUT Sign in/buyer info OR SIGN IN Pay/Order review PAY Order confirmationShipping info CONTINUE Payment method CARD CARD Visa Checkout includes this information SIGN IN CARD CONTINUE PAY WITH Implementation Payment flow Early Placement Integration
  • 27. © 2016 Visa. All rights reserved. Visa confidential. 222016 APRIL | Visa Digital Solutions Checkout–payment selection • The Mark should be used to present Visa Checkout as an option for payment selection. • Merchants may present more information about Visa Checkout in an expanded area after the customer has selected the payment mark if the application allows. • The Visa Checkout button will replace the merchant site’s “Continue” button. Customers will complete payment with Visa Checkout. This will allow customers to be presented the recognized consumer experience when applicable. Pay/Order review • Visa Checkout, an image of the user’s card art, and the last four digits of the card should be displayed for customers to review. If the customer has entered a merchant checkout flow, they will have the opportunity to use Visa Checkout after they selected it as the payment option. For proper checkout integration flow, the Visa Checkout button and mark need to appear in the following pages: • Checkout-payment selection • Pay/order review 1 2 3 4 5 6 Shopping cart OR CHECKOUT Sign in/buyer info OR SIGN IN Pay/Order review PAY Order confirmationShipping info CONTINUE SIGN IN CARD CONTINUE PAY WITH Payment method CARD CARD Implementation Payment flow Late Placement Integration
  • 28. © 2016 Visa. All rights reserved. Visa confidential. 232016 APRIL | Visa Digital Solutions The Visa Checkout Button may be implemented side-by-side in a horizontal layout or in a stacked format in relation to other checkout buttons on the site. Ensure buttons are placed on equal level against other action buttons on the page, regardless of orientation or device size. If the checkout buttons fall below the fold, it is recommended that the checkout button is placed and displayed at the top of the page for user convenience and higher conversion. Final application of the button should be determined by the payment flow. These pages may be on cart, user sign in/buyer info, and on the payment method. Examples on the right show the checkout button on the cart page. For additional details on implementing the Visa Checkout button, please refer to the integration guide. Side-by-side button implementation Stacked button implementation payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Visa Checkout Button
  • 29. © 2016 Visa. All rights reserved. Visa confidential. 242016 APRIL | Visa Digital Solutions Acceptance marks are informational displays of the payment brands the merchant accepts on its site or application. The full brand mark is available for this use. While the horizontal configuration is preferred in most cases, the vertical configuration may be used when horizontal space is limited or to provide parity with other payment brands displayed in context. Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand Credit/debit cards Other ways to pay Vertical configuration Separated brands for payment methods payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Acceptance marks
  • 30. © 2016 Visa. All rights reserved. Visa confidential. 252016 APRIL | Visa Digital Solutions Other Brand Other Brand Other Brand Other Brand Other Brand payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Acceptance marks example
  • 31. © 2016 Visa. All rights reserved. Visa confidential. 262016 APRIL | Visa Digital Solutions In radio selection, Visa Checkout may be presented as an option on the payment selection page. In selecting Visa Checkout as the payment form, customers do not need to fill in any payment forms on the merchant site. Select the best proportions of the Mark based on the available area. Use the full brand mark whenever possible. Standard Acceptance Mark requirements of proportions, colors and appropriate padding around the Mark apply. “Visa Checkout” should be identified as part of the payment selection, either as a word mark or through text. When payment selections are placed within a border, the Mark should not include any background or bounding box. The Mark may be used placed against merchant site’s color as long as it does not cause distortion or distraction to the Visa Checkout brand. Any backgrounds used with the Acceptance Mark should be of neutral colors and without the use of heavy gradients or patterns. Standard Acceptance Mark Correct Incorrect Horizontal Tiles payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Radio selection–Horizontal Tiles
  • 32. © 2016 Visa. All rights reserved. Visa confidential. 272016 APRIL | Visa Digital Solutions Standard Acceptance Mark Card Art CREDIT CARD CREDIT CARDCASH CASHGIFT CARD GIFT CARD payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Radio selection–Horizontal Tiles example
  • 33. © 2016 Visa. All rights reserved. Visa confidential. 282016 APRIL | Visa Digital Solutions The acceptance mark should occupy the area edge-to-edge and without extra padding as much as possible without resizing, especially in a 4:3 ratio area. Standard Acceptance Mark Correct Incorrect Small Tiles (with text) Visa Checkout Visa Checkout payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Radio selection–Small Tiles, with text
  • 34. © 2016 Visa. All rights reserved. Visa confidential. 292016 APRIL | Visa Digital Solutions Standard Acceptance Mark Card Art payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Radio selection–Small Tiles, with text example
  • 35. © 2016 Visa. All rights reserved. Visa confidential. 302016 APRIL | Visa Digital Solutions The full Brand Mark should be used when Visa Checkout is not identified through text. The use of “Tell me more” with the Visa Checkout acceptance mark is dependent on the context of the application. Final use should clearly represent the service and have parity with other elements in the surrounding site environment. Correct Incorrect Small Tiles Standard Acceptance Mark Tell me more Tell me more payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Radio selection–Small Tiles, no text
  • 36. © 2016 Visa. All rights reserved. Visa confidential. 312016 APRIL | Visa Digital Solutions Standard Acceptance Mark Card Art Tell me more Tell me more Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand Other Brand payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Radio selection–Small Tiles, no text example
  • 37. © 2016 Visa. All rights reserved. Visa confidential. 322016 APRIL | Visa Digital Solutions The expand/collapse implementation for payment options presents the payment options in multiple lines that expand upon selection with more information or form fields. With this pattern, text is the main element with acceptance marks and graphics used as support. Both horizontal and vertical configuration are allowed to be used. Upon selection of Visa Checkout, details about the service and the Visa Checkout button should be displayed in the expanded area. Correct Expand/collapse Standard Acceptance Mark Visa Checkout payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Expand/collapse
  • 38. © 2016 Visa. All rights reserved. Visa confidential. 332016 APRIL | Visa Digital Solutions Collapsed Expanded payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Expand/collapse example
  • 39. © 2016 Visa. All rights reserved. Visa confidential. 342016 APRIL | Visa Digital Solutions Visa Checkout should be placed as a section when tabs are used for payment selection. Use the full brand mark when possible with appropriate padding. When the Visa Checkout tab is selected, the Visa Checkout button must be displayed and selected to complete the payment. Payment option Payment option Correct Expand/collapse payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Tabs
  • 40. © 2016 Visa. All rights reserved. Visa confidential. 352016 APRIL | Visa Digital Solutions Credit Card payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Tabs example
  • 41. © 2016 Visa. All rights reserved. Visa confidential. 362016 APRIL | Visa Digital Solutions The Pay/Order review page is the optional final step before the payment flow is completed. Merchant should display the full set of information here for customers to review and make final changes. When card art is available, text should always display the card’s last four digits. Text used for displaying the card brand is optional but preferred. When card art is not available, text should display the card brand as well as the card’s last four digits. *wherever brand marks are currently displayed, the card art should be used in it's place * payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Correct Incorrect Pay/Order review Card Art Card Art + Card Brand as text Visa ••••1234 Visa Checkout ••••1234••••1234 Visa ••••1234 Visa ••••1234 Card Art unavailable ••••1234 Implementation Pay/Order review
  • 42. © 2016 Visa. All rights reserved. Visa confidential. 372016 APRIL | Visa Digital Solutions payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Pay/Order review example
  • 43. © 2016 Visa. All rights reserved. Visa confidential. 382016 APRIL | Visa Digital Solutions payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Implementation Pay/Order review example
  • 44. © 2016 Visa. All rights reserved. Visa confidential. 392016 APRIL | Visa Digital Solutions The Order review + Payment option page is the step where the customer can review his order and must select his payment option. Merchant should display the full set of information here for customers to review and make final changes. Whether card art is available or not, text should always display the card brand and the card’s last four digits. Payment options should show a distinct separation from card information and card art so as not to confuse users. Correct Incorrect Pay/Order review Card Art + Card Brand as text Card Art + Card Brand as text Visa Checkout Visa ••••1234 Visa Checkout Visa ••••1234 Visa ••••1234 ••••1234 Implementation Order review with payment option payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
  • 45. © 2016 Visa. All rights reserved. Visa confidential. 402016 APRIL | Visa Digital Solutions Implementation Order review with payment option example payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation
  • 46. © 2016 Visa. All rights reserved. Visa confidential. 412016 APRIL | Visa Digital Solutions The Order Confirmation page displays the summary of the purchase and any relevant details to the customer about the transaction they just completed. If there are payment details displayed on the page, the same lock up used in the Pay/Review page should be used. payment flow 1. shopping cart 2. sign in/buyer info 3. shipping info 4. payment method 5. pay/order review 6. order confirmation Correct Incorrect Order Confirmation Card Art Visa Checkout ••••1234••••1234 Implementation Order confirmation
  • 47. © 2016 Visa. All rights reserved. Visa confidential. 422016 APRIL | Visa Digital Solutions Standard best practice in integrating Visa Checkout Mark: and shipping information in the Visa Checkout experience. Returning users will already have their personal and payment information stored with Visa Checkout. • Only display detailed information related to the Visa Checkout service before and after selection, as part of the payment option. Do not show promotions for other services, since they confuse customers and cause cart abandonment. • Separate Visa Checkout as its own payment method. Unlike traditional payment methods, Visa Checkout will not require customers to fill in payment information forms on the merchant site. • Merchant should integrate the mark through the link hosted by Visa. This will minimize inconsistencies and the merchant will not have to change anything on site if there are updates. • Placement of the Mark does not replace the function of the Visa Checkout Button. Customers are required to complete the payment flow by clicking the Visa Checkout Button available after selection. • The Mark should not be used with traditional payment information fields customers fill out. New users will be prompted to enroll in Visa Checkout by entering their payment • Be aware that presentation level may change based on applied interaction pattern and context of the Mark. • Visa Checkout should be integrated into the payment flow as early as possible. Refer to payment flow details on following pages for overview on how the Acceptance mark should be integrated. Implementation Best practices
  • 48. © 2016 Visa. All rights reserved. Visa confidential. 432016 APRIL | Visa Digital Solutions If you still have questions or need more information after reading this Visa Checkout Branding and User Experience Principles document for Merchants, please contact your Visa Checkout representative. If you do not have a Visa Checkout representative, please visit the Visa Developer Center. https://developer.visa.com Contact