SlideShare a Scribd company logo
1 of 28
Virtual Migration Selection &  Implementation David P. Whelan Director Cincinnati Law Library Association www.cincinnatilaw.org
Overview ,[object Object],[object Object],[object Object]
Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web-based Hosted or Licensed Customization
Web-Based ,[object Object],[object Object],[object Object],[object Object]
Web-Based d r a m a t i z a t i o n
Hosted or Licensed ,[object Object],[object Object],[object Object],[object Object],[object Object]
Hosted or Licensed Current Environment Possible Environment L A M P Resources v. Control Windows Server Linux Server Network OS Microsoft IIS Apache Web Server MySQL Microsoft SQL Database Application Language Active Server Pages Perl / PHP
Customization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customization
Customization Koha Classic Koha Zoom Koha Zoom
Implementation ,[object Object],[object Object],[object Object],[object Object]
Installation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Installation Your Internet Connection:  Opening Ports Think of a sieve . . .  Port 80 Web Traffic Port 3306 MySQL Database Port 8081 OPAC Admin
Data Migration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Needs v. Cost
Data Migration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
System Configuration ,[object Object],[object Object],[object Object],[object Object],[object Object]
OPAC & Search Configuration ,[object Object],[object Object],[object Object],[object Object],[object Object]
OPAC & Search Configuration ,[object Object],[object Object],[object Object],[object Object],[object Object],Load OPAC Into lower frame Create empty 1 pixel high top frame http://69.63.217.17/C10080Staff/OPAC/  http://www.cincinnatilaw.org/catalog/
Training ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cut Over ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cut Over New ILS running circulation and cataloging, other core modules Old ILS running Import missing items Copy predictions Grace period to update Z39.50 Close old OPAC firewall ports specialty modules Activate module(s)
Go Live! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Post-Migration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cleaning Up ,[object Object],[object Object],[object Object],[object Object]
Updates and Upgrades ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

Similar to Virtual ILS Selection, Implementation, and Migration Guide

Web Speed And Scalability
Web Speed And ScalabilityWeb Speed And Scalability
Web Speed And ScalabilityJason Ragsdale
 
Adobe Flash Platform for the Enterprise
Adobe Flash Platform for the EnterpriseAdobe Flash Platform for the Enterprise
Adobe Flash Platform for the EnterpriseMike Slinn
 
Relational Won't Cut It: Architecting Content Centric Apps
Relational Won't Cut It: Architecting Content Centric AppsRelational Won't Cut It: Architecting Content Centric Apps
Relational Won't Cut It: Architecting Content Centric AppsJeff Potts
 
Best Practices For Workflow
Best Practices For WorkflowBest Practices For Workflow
Best Practices For WorkflowTimothy Spann
 
Using IBM Rational Change as an Enterprise-Wide Error Management Solution – ...
 Using IBM Rational Change as an Enterprise-Wide Error Management Solution – ... Using IBM Rational Change as an Enterprise-Wide Error Management Solution – ...
Using IBM Rational Change as an Enterprise-Wide Error Management Solution – ...Contribyte
 
Puppet Keynote by Ralph Luchs
Puppet Keynote by Ralph LuchsPuppet Keynote by Ralph Luchs
Puppet Keynote by Ralph LuchsNETWAYS
 
Streamline it management
Streamline it managementStreamline it management
Streamline it managementDLT Solutions
 
Understanding System Performance
Understanding System PerformanceUnderstanding System Performance
Understanding System PerformanceTeradata
 
SPSNYC SharePoint Worst Practices
SPSNYC SharePoint Worst PracticesSPSNYC SharePoint Worst Practices
SPSNYC SharePoint Worst PracticesScott Hoag
 
Querona Presentation 2018
Querona Presentation 2018Querona Presentation 2018
Querona Presentation 2018Synergo!
 
IT Modernization For Process Modernization
IT Modernization For Process ModernizationIT Modernization For Process Modernization
IT Modernization For Process ModernizationDheeraj Remella
 
Phase Two: What’s Next for Life Sciences and Enterprise Content Management
Phase Two: What’s Next for Life Sciences and Enterprise Content ManagementPhase Two: What’s Next for Life Sciences and Enterprise Content Management
Phase Two: What’s Next for Life Sciences and Enterprise Content ManagementScott Abel
 
Critical Preflight Checks for Your EPM Applications
Critical Preflight Checks for Your EPM ApplicationsCritical Preflight Checks for Your EPM Applications
Critical Preflight Checks for Your EPM ApplicationsDatavail
 
Webinar: Deploying the Combined Virtual and Physical Infrastructure
Webinar: Deploying the Combined Virtual and Physical InfrastructureWebinar: Deploying the Combined Virtual and Physical Infrastructure
Webinar: Deploying the Combined Virtual and Physical InfrastructurePepperweed Consulting
 
sudoers: Benchmarking Hadoop with ALOJA
sudoers: Benchmarking Hadoop with ALOJAsudoers: Benchmarking Hadoop with ALOJA
sudoers: Benchmarking Hadoop with ALOJANicolas Poggi
 

Similar to Virtual ILS Selection, Implementation, and Migration Guide (20)

Enterprise Deployments & SOA
Enterprise Deployments & SOAEnterprise Deployments & SOA
Enterprise Deployments & SOA
 
Web Speed And Scalability
Web Speed And ScalabilityWeb Speed And Scalability
Web Speed And Scalability
 
Adobe Flash Platform for the Enterprise
Adobe Flash Platform for the EnterpriseAdobe Flash Platform for the Enterprise
Adobe Flash Platform for the Enterprise
 
Relational Won't Cut It: Architecting Content Centric Apps
Relational Won't Cut It: Architecting Content Centric AppsRelational Won't Cut It: Architecting Content Centric Apps
Relational Won't Cut It: Architecting Content Centric Apps
 
Intro to Application Express
Intro to Application ExpressIntro to Application Express
Intro to Application Express
 
SharePoint-upgrade_15 Oct 2010
SharePoint-upgrade_15 Oct 2010SharePoint-upgrade_15 Oct 2010
SharePoint-upgrade_15 Oct 2010
 
Best Practices For Workflow
Best Practices For WorkflowBest Practices For Workflow
Best Practices For Workflow
 
Using IBM Rational Change as an Enterprise-Wide Error Management Solution – ...
 Using IBM Rational Change as an Enterprise-Wide Error Management Solution – ... Using IBM Rational Change as an Enterprise-Wide Error Management Solution – ...
Using IBM Rational Change as an Enterprise-Wide Error Management Solution – ...
 
Puppet Keynote by Ralph Luchs
Puppet Keynote by Ralph LuchsPuppet Keynote by Ralph Luchs
Puppet Keynote by Ralph Luchs
 
Streamline it management
Streamline it managementStreamline it management
Streamline it management
 
Understanding System Performance
Understanding System PerformanceUnderstanding System Performance
Understanding System Performance
 
SPSNYC SharePoint Worst Practices
SPSNYC SharePoint Worst PracticesSPSNYC SharePoint Worst Practices
SPSNYC SharePoint Worst Practices
 
IUG ATL PC 9.5
IUG ATL PC 9.5IUG ATL PC 9.5
IUG ATL PC 9.5
 
Querona Presentation 2018
Querona Presentation 2018Querona Presentation 2018
Querona Presentation 2018
 
IT Modernization For Process Modernization
IT Modernization For Process ModernizationIT Modernization For Process Modernization
IT Modernization For Process Modernization
 
Phase Two: What’s Next for Life Sciences and Enterprise Content Management
Phase Two: What’s Next for Life Sciences and Enterprise Content ManagementPhase Two: What’s Next for Life Sciences and Enterprise Content Management
Phase Two: What’s Next for Life Sciences and Enterprise Content Management
 
Critical Preflight Checks for Your EPM Applications
Critical Preflight Checks for Your EPM ApplicationsCritical Preflight Checks for Your EPM Applications
Critical Preflight Checks for Your EPM Applications
 
SharePoint Topology
SharePoint Topology SharePoint Topology
SharePoint Topology
 
Webinar: Deploying the Combined Virtual and Physical Infrastructure
Webinar: Deploying the Combined Virtual and Physical InfrastructureWebinar: Deploying the Combined Virtual and Physical Infrastructure
Webinar: Deploying the Combined Virtual and Physical Infrastructure
 
sudoers: Benchmarking Hadoop with ALOJA
sudoers: Benchmarking Hadoop with ALOJAsudoers: Benchmarking Hadoop with ALOJA
sudoers: Benchmarking Hadoop with ALOJA
 

More from David Whelan

Practical and Ethical Use of Social Media for Lawyers
Practical and Ethical Use of Social Media for LawyersPractical and Ethical Use of Social Media for Lawyers
Practical and Ethical Use of Social Media for LawyersDavid Whelan
 
Confidentiality in a Wired World
Confidentiality in a Wired WorldConfidentiality in a Wired World
Confidentiality in a Wired WorldDavid Whelan
 
Ontario Courthouse Librarians Association: 45 Sites in 45 MInutes
Ontario Courthouse Librarians Association:  45 Sites in 45 MInutesOntario Courthouse Librarians Association:  45 Sites in 45 MInutes
Ontario Courthouse Librarians Association: 45 Sites in 45 MInutesDavid Whelan
 
Social media research for litigation
Social media research for litigationSocial media research for litigation
Social media research for litigationDavid Whelan
 
Tips for Better Professional Productivity
Tips for Better Professional ProductivityTips for Better Professional Productivity
Tips for Better Professional ProductivityDavid Whelan
 
Risk Management and the Digital Law Practice
Risk Management and the Digital Law PracticeRisk Management and the Digital Law Practice
Risk Management and the Digital Law PracticeDavid Whelan
 
Confidentiality in a Digital World
Confidentiality in a Digital WorldConfidentiality in a Digital World
Confidentiality in a Digital WorldDavid Whelan
 

More from David Whelan (7)

Practical and Ethical Use of Social Media for Lawyers
Practical and Ethical Use of Social Media for LawyersPractical and Ethical Use of Social Media for Lawyers
Practical and Ethical Use of Social Media for Lawyers
 
Confidentiality in a Wired World
Confidentiality in a Wired WorldConfidentiality in a Wired World
Confidentiality in a Wired World
 
Ontario Courthouse Librarians Association: 45 Sites in 45 MInutes
Ontario Courthouse Librarians Association:  45 Sites in 45 MInutesOntario Courthouse Librarians Association:  45 Sites in 45 MInutes
Ontario Courthouse Librarians Association: 45 Sites in 45 MInutes
 
Social media research for litigation
Social media research for litigationSocial media research for litigation
Social media research for litigation
 
Tips for Better Professional Productivity
Tips for Better Professional ProductivityTips for Better Professional Productivity
Tips for Better Professional Productivity
 
Risk Management and the Digital Law Practice
Risk Management and the Digital Law PracticeRisk Management and the Digital Law Practice
Risk Management and the Digital Law Practice
 
Confidentiality in a Digital World
Confidentiality in a Digital WorldConfidentiality in a Digital World
Confidentiality in a Digital World
 

Recently uploaded

Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphNeo4j
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machinePadma Pradeep
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slidespraypatel2
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationSafe Software
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Allon Mureinik
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptxLBM Solutions
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsMark Billinghurst
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 

Recently uploaded (20)

Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machine
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping Elbows
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptx
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food Manufacturing
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR Systems
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 

Virtual ILS Selection, Implementation, and Migration Guide

  • 1. Virtual Migration Selection & Implementation David P. Whelan Director Cincinnati Law Library Association www.cincinnatilaw.org
  • 2.
  • 3.
  • 4.
  • 5. Web-Based d r a m a t i z a t i o n
  • 6.
  • 7. Hosted or Licensed Current Environment Possible Environment L A M P Resources v. Control Windows Server Linux Server Network OS Microsoft IIS Apache Web Server MySQL Microsoft SQL Database Application Language Active Server Pages Perl / PHP
  • 8.
  • 10. Customization Koha Classic Koha Zoom Koha Zoom
  • 11.
  • 12.
  • 13. Installation Your Internet Connection: Opening Ports Think of a sieve . . . Port 80 Web Traffic Port 3306 MySQL Database Port 8081 OPAC Admin
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Cut Over New ILS running circulation and cataloging, other core modules Old ILS running Import missing items Copy predictions Grace period to update Z39.50 Close old OPAC firewall ports specialty modules Activate module(s)
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.

Editor's Notes

  1. Rough Schedule for SLA CE: Virtual Migration: Moving to a Web-based Integrated Library System Joan 8:00 – 8:10 Introductions: speakers, course content, etc. I. Setting the Scene Mary 8:10 – 8:30 A. The Interior Landscape: Where We Are Now Handout: Survey Monkey results Joan 8:30 – 8:45 B. The Exterior Landscape, Pt. 1 – What our Customers See Joni 8:45 – 9:15 C. The Exterior Landscape, Pt. 2 – What the Vendors Sell Handout: Product Info Spreadsheet II. Moving On: Product Selection Joni 9:15 – 9:45 A. Scoping out the Scene: How to Talk the Talk Handout: List of Questions for Vendors 9:45 – 10:00 Break David 10:00 – 10:45 B. Reaching Your Destination: Selection & Implementation  Handout Mary 10:45 – 11:45 C. Lessons Learned: Gloom and Glee Handout: Checklist, Timeline Joan + 11:45 – 12:00 Wrap-up, Q&A, etc.