This document describes a branded personal assistance program that companies can provide to customers, prospects, employees, and members. The program involves distributing custom greeting cards that contain a toll-free number to access live 24/7 phone-based personal assistants. Assistants are trained to help with various tasks like making reservations, finding information, completing purchases, and more. The goal is to provide a high level of personalized service and help callers feel valued.
The RiverBend Growth Association's Ambassador Committee partnered with Community Hope Center to collect toys for their annual holiday toy drive. Each committee member brought a gift for another randomly assigned member and the gifts were donated to Community Hope Center. The toy exchange was a fun way for the committee to give back while celebrating the holidays. The Ambassador Committee aims to promote the Growth Association in the community by volunteering at events and meetings. Their recent toy drive supported Community Hope Center's mission of community outreach.
Sue German, a safety process manager at a Walgreens distribution center in Windsor, Wisconsin, has limited peripheral vision due to retinitis pigmentosa. While German was initially able to manage her job duties, she felt she needed to share her impairment with coworkers when taking on new safety-related responsibilities. German was fearful of her coworkers' reactions but found only support. With accommodations like having others help with tasks she cannot see, German and her coworkers work together safely.
This document contains 5 stories that illustrate ways companies can delight customers. The stories include: 1) Zappos providing free shipping for a customer who couldn't return shoes due to a family death. 2) Zappos covering tolls on a highway during Thanksgiving. 3) Zappos locating and delivering shoes to a traveler whose favorite pair was out of stock. 4) A auto repair shop sending a handwritten thank you letter that generated positive reviews. 5) A hotel staff creating photos of a toy left behind by a guest continuing its "vacation" to comfort the guest's child.
The 2nd Annual Laredo Tree Planting ceremony was held in November 2013 at the Webb County Medical Examiner’s Office in Laredo, Texas. Families gathered to plant a tree in memory of loved ones who donated tissues and release balloons in their honor. Medical examiner Dr. Corinne Stern presented each family with a rock to write a remembrance message around the tree as a tribute. The event brought families together to share in the gift of life and remember generous loved ones.
Savannah apartment association leasing & marketingJolene Sopalski
This document provides marketing ideas and strategies for apartment communities on a limited budget. It discusses using social media like Google Places, Instagram, and Pinterest for free or low-cost marketing. Specific tactics suggested include hosting photo contests on Instagram, creating boards on Pinterest, and claiming and regularly updating the community's Google Places listing. The document also provides ideas for lower-cost print marketing like distributing candy or snacks with property information to local businesses and events. It emphasizes using personal touches and following up regularly with potential referral sources. Finally, it discusses the importance of customer relationship management, monitoring online reviews, and addressing customer feedback to maintain a positive reputation.
The document discusses the concept of owning or enclosing a language. It argues that if someone could own the English language, it would severely limit free speech and communication. The architecture used to implement currencies inherently leads to enclosure, concentrating power and wealth. Overall, the document cautions against allowing ownership of languages or architectures like currencies that can enable enclosure.
The RiverBend Growth Association's Ambassador Committee partnered with Community Hope Center to collect toys for their annual holiday toy drive. Each committee member brought a gift for another randomly assigned member and the gifts were donated to Community Hope Center. The toy exchange was a fun way for the committee to give back while celebrating the holidays. The Ambassador Committee aims to promote the Growth Association in the community by volunteering at events and meetings. Their recent toy drive supported Community Hope Center's mission of community outreach.
Sue German, a safety process manager at a Walgreens distribution center in Windsor, Wisconsin, has limited peripheral vision due to retinitis pigmentosa. While German was initially able to manage her job duties, she felt she needed to share her impairment with coworkers when taking on new safety-related responsibilities. German was fearful of her coworkers' reactions but found only support. With accommodations like having others help with tasks she cannot see, German and her coworkers work together safely.
This document contains 5 stories that illustrate ways companies can delight customers. The stories include: 1) Zappos providing free shipping for a customer who couldn't return shoes due to a family death. 2) Zappos covering tolls on a highway during Thanksgiving. 3) Zappos locating and delivering shoes to a traveler whose favorite pair was out of stock. 4) A auto repair shop sending a handwritten thank you letter that generated positive reviews. 5) A hotel staff creating photos of a toy left behind by a guest continuing its "vacation" to comfort the guest's child.
The 2nd Annual Laredo Tree Planting ceremony was held in November 2013 at the Webb County Medical Examiner’s Office in Laredo, Texas. Families gathered to plant a tree in memory of loved ones who donated tissues and release balloons in their honor. Medical examiner Dr. Corinne Stern presented each family with a rock to write a remembrance message around the tree as a tribute. The event brought families together to share in the gift of life and remember generous loved ones.
Savannah apartment association leasing & marketingJolene Sopalski
This document provides marketing ideas and strategies for apartment communities on a limited budget. It discusses using social media like Google Places, Instagram, and Pinterest for free or low-cost marketing. Specific tactics suggested include hosting photo contests on Instagram, creating boards on Pinterest, and claiming and regularly updating the community's Google Places listing. The document also provides ideas for lower-cost print marketing like distributing candy or snacks with property information to local businesses and events. It emphasizes using personal touches and following up regularly with potential referral sources. Finally, it discusses the importance of customer relationship management, monitoring online reviews, and addressing customer feedback to maintain a positive reputation.
The document discusses the concept of owning or enclosing a language. It argues that if someone could own the English language, it would severely limit free speech and communication. The architecture used to implement currencies inherently leads to enclosure, concentrating power and wealth. Overall, the document cautions against allowing ownership of languages or architectures like currencies that can enable enclosure.
This document appears to list various brands and products across different categories without much additional context. It mentions prize-winning ads for Lancome, Nike, Weston, Burger King, and Bijouteries Natan. It also lists products or categories such as incredibly soft, Harry's Bread, Tobacco, Speed, Sports, Beverages, Dental Care, Bags, window cleaner, and hair removal.
The document discusses the concept of owning or enclosing a language. It argues that if someone could own the English language, it would severely limit free speech and communication. The architecture used to implement currencies inherently leads to enclosure, concentrating power and wealth. Overall, the document cautions against allowing ownership of languages or architectures like currencies that can enable enclosure.
Climate coaching provides assistance and optimizes climate adaptation and mitigation actions for municipalities in Sweden. It helps municipalities develop Sustainable Energy Action Plans and establishes organizations to implement actions in transportation, energy, and lifestyle changes. Examples of actions include a green highway connecting coastal cities, district heating in apartments, and energy performance contracting in municipal buildings. Through climate coaching, 20 municipalities have approved SEAPs and established robust organizations to continue climate work. The program will now expand its efforts through Covenant CapaCITY to build capacity across 15 countries.
The document discusses Wereldwinkels, which are world shops that sell fair trade products throughout the Netherlands. It provides details on the history and mission of Wereldwinkels, which is to give producers in developing countries access to markets and help consumers contribute to a better world. It also discusses the NEXT generation of consumers and asks how a new fair trade product could be developed and promoted to attract this target demographic to Wereldwinkels.
The document discusses the four pillars of long-term success in event management: time, technology, human resources, and financial management. It provides details about managing each pillar, including using tools like Google Docs and event planning software to manage technology and communication, building an effective event team to manage human resources, and developing sound financial practices like creating budgets to manage finances. The overall message is that applying these four pillars is necessary to achieve consistent success in event management.
The document describes the history surrounding the succession of leadership following the death of the Prophet Muhammad. It tells of the divisions that emerged between those who supported Abu Bakr and those who believed Ali bin Abi Talib should have led as he was appointed by the Prophet. Over time different groups formed, including the Sunnis who followed the elected caliphs, and the Shias who believed in the divine authority of the Imams descended from Ali and Fatima. The letter aims to promote unity among Muslims and a return to the original message of the Prophet.
A rich interconnect web of currencies could be used to provide incentives and discounts for positive behaviors like using public transportation, recycling, exercising, and sharing resources with others. People may receive tax breaks, lower loan rates, or discounts on insurance by tracking behaviors through connected devices and currencies, and trust earned in one area like hosting guests could help access tools from others. When currencies are interlinked, it opens up possibilities for transparently seeing environmental impacts and incentivizing sustainable choices.
Question 3:- What have you learned from your audience feedback?David Wooldridge
The document discusses feedback received on a music video from two audiences - a media studies class and the target audience. Feedback from both audiences highlighted that more scenes of the character at the party were wanted. While some found the narrative of taking drugs stereotypical, others felt the video avoided glamorizing drugs. The author learns that giving an open interpretation allowed new pleasures to emerge for viewers and areas for improvement, like clarifying the party scenes.
The document discusses the need for open source economies and open currencies. It proposes that three new components are needed to enable open currencies: open transport, open rules, and open data. Open transport, rules, and data would allow for greater choice, power, and transparency compared to closed systems.
Cross-Build Injection attacks are a completely new class of attacks that take place at build time. In this presentation (which was presented at JavaOne 2012) I show what the problem is and what can be done about. As always, security doesn't come for free: you'll have to work to get it right!
(unfortunately, some graphics got mangled by the SlideShare conversion. Sorry!)
BI-GB is a feature available for city governments that allows them to manage business listings and conduct location-based digital advertising. It provides three key roles - the city government manages listings and banners, businesses and organizations in the city are listed, and users search listings and see banners. City governments can create multilingual listings and target banners to users based on their location and language through global, continental, or city-specific banner placements. Statistics on impressions and users are also provided.
25 Columbia Street, Brookline, Ma Lower Levellovepats
This property listing is for a lower level unit located at 25 Columbia Street in Brookline, Massachusetts. It has 2 bedrooms and 1 bathroom. The unit is located on the lower level of the property.
Slides from my presentation at CodeIgniter Conference 2010 in Bristol in August 2010.
What I talked about:
- Startups: methodologies & techniques
- CodeIgniter: applying what we’ve learned
- The future: how could things be better
Stonco is proud to unveil our brand new LED site lighting package featuring Philips LifeLED Technology. Our package includes a collection of architectural area lights, wall mounted sconces and ceiling mounted parking garage and canopy luminaires.
Make your Company look great, make your clients feel special, and put your name in front of their associates all with one product? Yep. We've found it.
The document describes a branded personal assistance service that provides 24/7 phone-based assistance to customers, clients, prospects, or employees. Customers can call their personalized assistants for help with various tasks like weather forecasts, travel arrangements, online shopping, and more. The service aims to satisfy customer needs through human interaction. Companies can customize the program with their branding and messaging to stay top of mind with recipients.
This document appears to list various brands and products across different categories without much additional context. It mentions prize-winning ads for Lancome, Nike, Weston, Burger King, and Bijouteries Natan. It also lists products or categories such as incredibly soft, Harry's Bread, Tobacco, Speed, Sports, Beverages, Dental Care, Bags, window cleaner, and hair removal.
The document discusses the concept of owning or enclosing a language. It argues that if someone could own the English language, it would severely limit free speech and communication. The architecture used to implement currencies inherently leads to enclosure, concentrating power and wealth. Overall, the document cautions against allowing ownership of languages or architectures like currencies that can enable enclosure.
Climate coaching provides assistance and optimizes climate adaptation and mitigation actions for municipalities in Sweden. It helps municipalities develop Sustainable Energy Action Plans and establishes organizations to implement actions in transportation, energy, and lifestyle changes. Examples of actions include a green highway connecting coastal cities, district heating in apartments, and energy performance contracting in municipal buildings. Through climate coaching, 20 municipalities have approved SEAPs and established robust organizations to continue climate work. The program will now expand its efforts through Covenant CapaCITY to build capacity across 15 countries.
The document discusses Wereldwinkels, which are world shops that sell fair trade products throughout the Netherlands. It provides details on the history and mission of Wereldwinkels, which is to give producers in developing countries access to markets and help consumers contribute to a better world. It also discusses the NEXT generation of consumers and asks how a new fair trade product could be developed and promoted to attract this target demographic to Wereldwinkels.
The document discusses the four pillars of long-term success in event management: time, technology, human resources, and financial management. It provides details about managing each pillar, including using tools like Google Docs and event planning software to manage technology and communication, building an effective event team to manage human resources, and developing sound financial practices like creating budgets to manage finances. The overall message is that applying these four pillars is necessary to achieve consistent success in event management.
The document describes the history surrounding the succession of leadership following the death of the Prophet Muhammad. It tells of the divisions that emerged between those who supported Abu Bakr and those who believed Ali bin Abi Talib should have led as he was appointed by the Prophet. Over time different groups formed, including the Sunnis who followed the elected caliphs, and the Shias who believed in the divine authority of the Imams descended from Ali and Fatima. The letter aims to promote unity among Muslims and a return to the original message of the Prophet.
A rich interconnect web of currencies could be used to provide incentives and discounts for positive behaviors like using public transportation, recycling, exercising, and sharing resources with others. People may receive tax breaks, lower loan rates, or discounts on insurance by tracking behaviors through connected devices and currencies, and trust earned in one area like hosting guests could help access tools from others. When currencies are interlinked, it opens up possibilities for transparently seeing environmental impacts and incentivizing sustainable choices.
Question 3:- What have you learned from your audience feedback?David Wooldridge
The document discusses feedback received on a music video from two audiences - a media studies class and the target audience. Feedback from both audiences highlighted that more scenes of the character at the party were wanted. While some found the narrative of taking drugs stereotypical, others felt the video avoided glamorizing drugs. The author learns that giving an open interpretation allowed new pleasures to emerge for viewers and areas for improvement, like clarifying the party scenes.
The document discusses the need for open source economies and open currencies. It proposes that three new components are needed to enable open currencies: open transport, open rules, and open data. Open transport, rules, and data would allow for greater choice, power, and transparency compared to closed systems.
Cross-Build Injection attacks are a completely new class of attacks that take place at build time. In this presentation (which was presented at JavaOne 2012) I show what the problem is and what can be done about. As always, security doesn't come for free: you'll have to work to get it right!
(unfortunately, some graphics got mangled by the SlideShare conversion. Sorry!)
BI-GB is a feature available for city governments that allows them to manage business listings and conduct location-based digital advertising. It provides three key roles - the city government manages listings and banners, businesses and organizations in the city are listed, and users search listings and see banners. City governments can create multilingual listings and target banners to users based on their location and language through global, continental, or city-specific banner placements. Statistics on impressions and users are also provided.
25 Columbia Street, Brookline, Ma Lower Levellovepats
This property listing is for a lower level unit located at 25 Columbia Street in Brookline, Massachusetts. It has 2 bedrooms and 1 bathroom. The unit is located on the lower level of the property.
Slides from my presentation at CodeIgniter Conference 2010 in Bristol in August 2010.
What I talked about:
- Startups: methodologies & techniques
- CodeIgniter: applying what we’ve learned
- The future: how could things be better
Stonco is proud to unveil our brand new LED site lighting package featuring Philips LifeLED Technology. Our package includes a collection of architectural area lights, wall mounted sconces and ceiling mounted parking garage and canopy luminaires.
Make your Company look great, make your clients feel special, and put your name in front of their associates all with one product? Yep. We've found it.
The document describes a branded personal assistance service that provides 24/7 phone-based assistance to customers, clients, prospects, or employees. Customers can call their personalized assistants for help with various tasks like weather forecasts, travel arrangements, online shopping, and more. The service aims to satisfy customer needs through human interaction. Companies can customize the program with their branding and messaging to stay top of mind with recipients.
The document summarizes a personal assistance service called WOW that companies can offer their customers, members, employees, and clients. It provides 24/7 cell phone based assistance for anything from weather forecasts to travel arrangements to homework help. Representatives greet callers by name and with a customizable company message. The service aims to satisfy customer needs and make them feel valued through personalized assistance. It can be offered through gift cards customized with a company's branding to act as a reminder of the company.
The document discusses a branded personal assistance service that companies can offer their clients, members, and employees. It provides 24/7 cell phone assistance where callers are greeted by name and can get help with various tasks. Several companies that use the service are quoted as being satisfied with how it has become an integral part of engaging their customers. The summary highlights the key points of the personalized service and customer interaction components of the program.
1. The document discusses a referral system that uses personalized greeting cards to build relationships and generate referrals.
2. It describes how famous car salesman Joe Girard sent over 13,000 greeting cards per month and received countless referrals through this low-effort system.
3. The webinar then introduces a greeting card marketing system that allows users to automatically send personalized cards for $1.01 each to replicate this successful referral strategy.
The document discusses how dealers can earn consumer trust in the digital age. It outlines 10 key contact points where trust can be earned or lost, including advertising, online presence, technology, marketing messages, pricing, dealership brand, showroom, service department, employees, and yourself. For each contact point, specific actions are recommended and Disney virtues of trust are discussed. The overarching message is that dealers must set high expectations, deliver on promises, and show they care in order to earn consumer trust.
SendOutCards allows users to design and send personalized greeting cards online that are then printed, addressed, stamped, and mailed from the user's home or office computer, providing a convenient and low-cost way to stay in touch with others through physical mail. The service has a large selection of cards to choose from and allows customization through adding photos and handwritten text. It is presented both as a service for personal use in sending cards to friends and family, as well as a potential business opportunity through affiliate marketing.
Presentation concerns developing online sales by wineries as an additional channel. Especially important now after the wildfires that will likely reduce wine tourism, and with that a potential decline in direct sales of wines through tasting room and club sales. Study uses the research tradition of cognitive economics. It discovers three distinct consumer mindsets towards online wine sales by wineries, the emotions driving interest in online wine sales, and three suggested strategies that will increase sales by 56%.
Customer Before Company: Revolutionizing Your Real Estate Business the Nordst...Maura Neill
The Nordstrom department store is legendary for exemplary customer service: from the earliest beginnings of Nordstrom, a sign hung from the ceiling that read, “If We Sell You Well, Tell Others. If Not, Tell Us.” Well known for putting customer over company, Nordstrom salespeople are empowered from above to always make it right for the customer. With lessons that can be useful for solo agents, team leaders, and brokers alike, Nordstrom’s business philosophies easily translate into the real estate industry. By taking a page out of the Nordstrom book, from practical translation of the Nordstrom way into customer relationships to incorporating the Nordstrom beliefs into our personal values systems, we can revolutionize our businesses and our industry. Take a closer look at how to:
* Put Nordstrom’s ”customer before company” philosophy into practice – in a written mission statement and/or company policy (personal and/or brokerage) – to maximize the customer experience, focusing on service rather than commission.
* Strive to nurture the long-term relationship. Nordstrom’s top salespeople don’t go straight for the sale: one sale equals one commission; one relationship equals a lifetime of business.
* Recognize the importance of follow-through and incorporate it into your daily routine.
* Decipher the Nordstrom mystique and make it work for your real estate business.
This document describes a personal assistance service called Ethos that car dealerships can offer customers. It provides 24/7 support for customers' requests and captures their contact information. Dealers can issue packages to customers and generate profits through upgrades, commissions, and follow-up marketing. The service aims to enhance customer retention and dealership performance.
Customer Before Company: Revolutionizing Your Business the Nordstrom WayMaura Neill
Nordstrom has a culture of putting customers first. Employees are trained to go above and beyond to satisfy customers, even if it means losing commission or money. The company focuses on customer service and experience rather than advertising. Nordstrom encourages employees to collect information about customers and get to know their stories to provide personalized service. Video is used to increase personal connections and build trust with potential clients.
Webinar Slides -- Talk to Your Donors Today. Raise More Money TomorrowJanice Fonger
Learn why "live" conversations with your donors is the best way to learn who they are and why they want to support your organization. Pick up the phone and talk with your donors.
Presentasjon ved Al Merschen (Myriad Marketing) under konferansesporet "Teknologi og nye medier". Konferanse "Fjord 2.0: Tematurisme for fremtiden", Bergen 24. - 25. november.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012. This presentation was given by Marc Dirks of Oracle, and discussed the Differentiated
Customer Experience
IABC/Seattle Morning Manager event on 4/22/10 featured Jeff Hasen, Chief Marketing Officer of Hipcricket talking about Moments of Trust, touchpoints of
Managing the Customer Journey in a Multichannel WorldVivastream
The document discusses managing the customer journey across multiple channels. It begins with introductions from Michael Della Penna and Sammar Faraj. The agenda is then outlined, covering mobile and cross-channel trends and a Q&A with Quicken Loans. Relationship marketing opportunities across display are also discussed. The rest of the document focuses on how Quicken Loans incorporates mobile into the customer experience, other digital channels used, key learnings and objectives for 2013, and tips for evangelizing mobile.
- Customers are more likely to do business with and refer companies they remember. Regular communication through personalized cards is an affordable way to stay top-of-mind.
- Successful business people like Tom Hopkins and Joe Girard sent thousands of thank you cards annually, contributing to their referrals and sales.
- Services like SendOutCards allow sending cards easily from your computer with one click, keeping in contact with customers for less than $1 each.
The document promotes selling discount cards as a fundraiser, where organizations can earn $10 profit per $20 card sold, providing discounts at over 350,000 locations nationwide for 12 months; it explains how the cards work, how supporters access and use the discounts online or through a mobile app, and estimates groups can earn $1,250-$20,000 in profits depending on the number of participants and cards sold.
Western Union's Journey to Customer LoyaltyChicago AMA
Jennifer Ramirez, VP, Global Customer Experience for Western Union presented "The Customer Journey: Owning the Moments that Matter" at Chicago AMA's Sunrise Executive Series breakfast January 22, 2015, in Chicago.
This document provides an overview of the book "The Leadership Brain" by Marilee Sprenger. It discusses:
- How to use brain science to improve leadership skills such as assessing strengths/weaknesses, harnessing the power of the brain to lead, making effective meetings, and training employees.
- The basics of brain structure and function including the organization of the brain, neurons, neuroplasticity, brain chemistry, and the three main parts of the brain (survival, emotional, thinking).
- Key aspects of learning and memory like pattern recognition, the brain's need for predictability and novelty, linking meaning to memory, the importance of repetition and feedback.
- How nature and nurt
7. Make Everyone Happy
How Do You Satisfy the Needs of Every
Consumer?
Give Them
What They Want!
8. What Is Branded
Personal Assistance?
LIVE 24/7 cell phone based personal
assistance service, branded in your name.
Gives personalized service to clients,
prospects, members and/or employees.
They contact YOUR Personal Assistants
for anything at anytime from anywhere.
9. A Custom Designed Gift
Our creative team designs the VIP Card
to your exact specifications.
10. Greeting Cards
Customized greeting cards help explain and
deliver the program more effectively
12. Every Caller is Greeted by Name
and Hears Your Custom Greeting*
“Hello Mr. Hanika, Thank you
for calling The Proforma
Amplified Personal
Assistant. This is Amanda.
How may I assist you?”
*Greetings can be instantly changed using our secure website
13. Anything Else you Can Imagine
• Directory Assistance • Weather Forecasts
• Driving Directions • City Guide
• Travel Arrangements • Flight Info
• Dining Suggestions • Tee Times
• Dining Reservations • Event Tickets
• Online Shopping • Entertainment Guide
• Price Comparisons • Movie Times/Reviews
• Product Reviews • Stock Quotes
• Appointment • Homework Help
Reminders • General Trivia
• Emergency Assistance
Anything, Anytime, Anywhere!
14. No Limitation, Only Imagination
We Also Perform Tasks… “Please call my 2:00
“My Uncle just passed away
appointment and tell
and wanted to be cremated them that I am running 15
and placed in a John Deere
minutes late. Text me the
cookie jar. Can you find me confirmation.”
one.”
“We are at Universal Studios.
Tickets are really expensive but
they have online specials. Please
purchase 6 two-day passes using
my credit card and text me the
“I have boarded Delta
confirmation number.” “My wife and I are going to Italy
Flight 623 and left my for our 25th anniversary. Can
briefcase in the terminal. you arrange for an artist to
Please find it and have it paint a portrait of us while we
sent to my destination.” are in Venice.”
15. Every Call Is Concluded With Your
Custom Closing Message*
“Thank you for calling “Your
Company Name” where service
and customer satisfaction is
our number one goal.
*Closings can be instantly changed using our secure website
16. Information Can Be Delivered
Back To Caller In Several Ways
While on the phone
A Return Phone Call
Email Your
Company
Personal
Text Message
Assistance
Answer
17. A Constant Reminder
When you gift VIP Personal Assistance Cards,
you are actually giving 3 gifts in one:
A mini billboard
Your Branded
that is kept in
VIP Personal
the recipients’
Assistance
wallet or purse
18. Demographics
“People Helping People” transcends all
demographics.
Everyone Needs Help With Something!
Seniors Executives
“Super Moms”
Teenagers
Children
19. You Don’t Only Influence the Recipient
According to a survey
of 100,000 callers
of calls made in the
presence of others were
done on speakerphone
20. What About the iPhone and Blackberry?
Top 5 Reasons a Personal Assistant
Beats a Smart Phone:
#5 We have access to subscription-only resources
Consumer Reports, Public Data, Hoovers, Monster, 6 Medical Journals
#4 Difficult to do meaningful research using a smart phone
#3 Increasingly illegal to search on a phone while driving
Phone usage while driving is now #1 cause of death among teens
#2 Phones can’t perform actual tasks like a human can
Price comparisons, reservations, travel, call on your behalf, emergency help, etc.
21. Optional Benefits
We offer several enhancements to increase the value of your programs
Every VIP card can also include a complimentary
$25.00 Restaurant.com Dining Gift Certificate that
is valid at over 10,000 nationwide restaurants.
We can enhance the feeling of safety and security
for the VIP card recipient by allowing our personal
assistants to see a caller’s location when they call.
Cards can also provide 4 roadside assistance calls per
year, with up to a $100.00 benefit for each incident.
22. A Few Facts…
All Personal Assistants are company hired, trained and operate in
the Dallas call center.
Accessed by phone or email from anywhere in the world.
Services available in English, Spanish and French.
Cards carry any denomination of minutes of personal assistance.
Average call time is 1 minute 48 seconds per query.
Callers are allowed an additional courtesy call after minutes expire.
The personal assistance benefit can be used over an entire year.
Recipients are referred back to YOUR company for another card
when their minutes run out.
Caller information is NEVER tracked or shared.
23. What Do All These Companies
Have In Common?
They All Have Personal
Assistance Programs
24. Custom Programs
We will customize a program to your
exact specifications and budget
Contact: jim.hanika@proforma.com or
call 313.821.4143