Vijf pijlers voor het succcesvol lanceren van een startup - Janneke van den Heuvel - Kennissessie Corporates & Startups
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TryLikes is een Nederlandse Startup die real-time customer feedback meet. Via hun eigen 'slimme meetpunten' stellen ze consumenten één duidelijke vraag per keer. De consument kan de vraag beantwoorden met een like of dislike. Via een online dashboard kunnen bedrijven direct resultaten bekijken. Medewerkers zien of, waar en wanneer ze hun prestaties moeten verbeteren. TryLikes helpt bedrijven bij het oplossen van dagelijkse problemen zodat resultaten op hun Key Performance Indicators verbeteren.
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Vijf pijlers voor het succcesvol lanceren van een startup - Janneke van den Heuvel - Kennissessie Corporates & Startups
- 1. award winning concept Measure the real-time CX and turn insights to action
- 7. 79% VOTE S825 21% ARE THERE ENOUGH CASH REGISTERS OPEN?
- 11. VOTE S825 21% ARE THERE ENOUGH CASH REGISTERS OPEN? VOTE S810 3% 97%
- 12. 1. Vision versus Story 2. Super Simple Product 3. David vs Goliath 4. Cheeky Startup benefits 5. Customer Experience
Editor's Notes
- S: If the recommendation is low, and thus gets a lot of dislikes, at least one other question out there is the reason. In this case, a lot of people did not find the aisles clean enough. That made them dislike the question at the end. Our system automatically detects correlations and trends. So we can proactively send out push notifications to the manager.
- J: Now why is it so important to provide companies this hard data and facts? Did you know that 80% of CEOs believe they deliver a superior customer experience, but only 8% of their customers agree. In the US they have a saying for that; Assumption is the mother of all fuck-ups….We take away all these assumptions. Perception is reality!