This document discusses social media as a tool for communication and connection between people, allowing networked conversations to occur and markets to understand human voices. It emphasizes using an honest, human voice when communicating through social media that is open and natural, sharing thoughts and emotions without being pretentious or speaking for the company.

1. By Neferteri Grace P. Jumawan

2. Who they are know their sentiments, views Tool for communications, and for interactions

3. Linking you from one to another. People can communicate and connect with each other. Networked conversations occur It’s a way to communicate

4. Through conversation, markets will be able to find out what human voices are. For improvement Honest, human voice

5. Open and natural They share the same thoughts and emotions. Pretentious or speak for the company