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Velvome RingCentral contact centre infographic partner
1.
Boost the customer experience
to new heights Put the power of RingCentral Contact Centre to work in your organisation. © 2017 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners. KID-9266 3 Evolve IP 2 Customer Executive Board 1 CFI Group Contact Partner Support on partners@ringcentral.co.uk or 0800 024 6777 FUEL YOUR BUSINESS 94 of customers who have an easy customer service experience plan to buy more. RingCentral Contact Centre offers: Intelligent routing to connect customers to the agent who can best solve their problems. CRM integrations to put the right information right at your agents’ fingertips. 2 EXPLORE NEW WORLDS 30 of customer serviceengagements now take place via online channels. Native omnichannel support in RingCentral Contact Centre lets customers contact your company via chat, email, social media, and other online channels. 1 TAKE OFF FOR THE CLOUD 80 of call centre managers now seriously considering moving to the cloud. RingCentral Contact Centre is tightly integrated with RingCentral Office and offers advanced functionality in a simple-to-use cloud call centre solution. 3
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