1. Valeriia Shturmak Resume
Contact-Information:
Address: Dubai - UAE
Mobile : +380639793428
E-Mail : lera_shturmak@bigmir.net
PROFILE:
I am a versatile, motivated and enthusiastic person with thrive on challenges and reaching
demanding targets and pride myself on my ability to adapt to any situation, either as an individual
or as part of a team.
I have excellent communication skills, which allow me to consistently reach the highest standard
of customer service, I’m always put my client’s needs at the center of everything I do, ensuring
impeccable client satisfaction and development, my main objective is to obtain a position in a
leading company that will enable me to use my strong organizational skills, educational
background, and ability to work well with people.
Personal information:
Nationality : Ukrainian
Languages : Russian (Native), English (very good)
Gender : Female
Date of Birth: 23rd
of April 1992
EMPLOYMENT HISTORY
Trade Manager at “As Prime Trading “- Kiev, Ukraine
August 2013 – December 2015
Responsibilities:
• Establish channel strategies along with execute associated plans.
• Prepare trade promotional plan in designated channels with crucial customers.
• Maintaining close and frequent contact with clients, and strengthens rapport between company
and client.
• Taking orders and guarantee the delivery time.
• Provide marketing assistance to sales team through answering clients and product inquiries.
• Lead retail channel’s trade marketing strategy development to accomplish defined business
objectives throughout product categories.
• Prepare trade pro.
• motion plans with main customers.
• Coordinate communication of price, product and pack changes.
Applicant:
Valeriia Shturmak

2. • Develop, supervise and improve procedures to link entire marketing activities with sales team
activities.
• Coordinates activities associated to organization participation at tradeshows or events.
Administrator at “ OSTROVOK Restaurants “ – Kiev, Ukraine
October 2012- August 2013
Responsibilities:
• Taking responsibility for the business performance of the restaurant.
• Analyzing and planning restaurant sales levels and profitability.
• Creating and executing plans for department sales, profit and staff development.
• Planning and coordinating menus.
• Managing staff and providing them with feedback.
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's uniform standards.
• Meeting and greeting customers and organizing table reservations.
• Preparing cash drawers and providing petty cash as required.
• Helping in any area of the restaurant when circumstances dictate.
Lifeguard at “ SunSet Resort “ – Baltimore, USA
May 2012 –September 2012
Responsibilities:
• Maintain continuous surveillance of people in swimming pools, lakes and oceans.
• Ensure appropriate headcount of people involved in a watersport on an hourly basis.
• Call out warnings to people who may have ventured too far or are in imminent danger.
• Provide safety information to people prior to them indulging in a water sport.
• Supervise swimmers to ensure that they are swimming within the safety protocols.
• Spot hazards or potential hazards and take measures to prevent accidents.
• Control and report unruly behavior and evict individuals not adhering to behavior protocols.
• Ensure that water sports such as beach volleyball and surfing is done within the parameters of
set rules and regulation.
• Perform rescues in the event of drowning or swimming accidents.
• Perform first aid and CPR according to the demands of adverse situations.
• Perform pool chemical checks to ensure safety and hygiene.
• Maintain accurate records of pool use and chemical levels.
• Teach swimming techniques and safety education to new swimmers.
• Check safety of rescue tubes and buoys and perform needed maintenance.
• Ensure that all pool equipment is stored safely and that any lost items are kept in a safe place.
Applicant:
Valeriia Shturmak

3. EDUCATION:
- B.A in English Philology, National University of Life and Environmental Sciences of Ukraine 2013.
- Master’s in Quality Standardization, National University of Life and Environmental Sciences of
Ukraine 2015.
Capabilities:
• Microsoft Office applications.
• Team player.
• Time management.
• Communication skills in both English and Russian
All reference can be provided upon request.
Applicant:
Valeriia Shturmak