United Telco Consulting helped a client reduce costs, identify weaknesses in their network, and develop a 5-year growth plan. They discovered the client had multiple locations with various services from different providers, and faced challenges like support availability, billing issues, and outages. United Telco solved this by diversifying services among specialists - upgrading bandwidth and phones, moving email and firewall to the cloud, improving cell service, and changing DNS providers. The results were new phones, doubled network capacity and internet speeds, expanded and more secure email, and lower costs.