USING DATA TO 
PREDICT & SHAPE 
CONSUMER 
BEHAVIOR. 
Brian Reich 
CDS Global Summit - September 9, 2014
HOW DOES 
USING DATA 
HELP US
BUILD 
A BETTER, 
MORE 
EFFECTIVE 
COMPANY
AND CREATE 
DEEPER 
CONNECTIONS 
WITH 
CONSUMERS?
HOW SHOULD 
WE ORGANIZE 
AND MAKE 
SENSE OF 
ALL THE DATA?
THE ANSWER: 
SMART 
DATA
OPTIMIZE vs. PREDICT 
7
vs. BEHAVIORS RESPONDING 
TO SIGNALS 
8 
SHAPING
9 
CUSTOMERS 
YOU KNOW 
MORE THAN 
CUSTOMERS vs. 
YOU ALREADY 
KNOW
SMARTER 
ORGANIZATIONS
13
BIG 
OPPORTUNITIES
MODEL FOR ALL YOUR EXISTING PRODUCTS 
MODEL FOR NEW PRODUCTS 
MODEL AUDIENCE GROUPS/TYPES 
MODEL MARKETS 
INFORM PARTNERSHIP 
BUILD COMMUNITY OF INFLUENCERS 
OPTIMIZE MARKETING
LOTS OF 
EXPERIMENTING 
AND LEARNING
THE CHALLENGE
COLLECT THE DATA 
ASK THE QUESTIONS 
BUILD THE MODELS 
!DO IT TOGETHER
THE FIRST STEP
A RESEARCH 
PROJECT 
AND 
DISCUSSION
ABOUT WHY 
PEOPLE BUY 
MAGAZINES
AND WHAT 
WE NEED TO 
KNOW SO WE 
CAN BETTER 
INFLUENCE
WHEN AND 
HOW 
CONSUMERS 
ENGAGE 
WITH MEDIA.
LOTS OF QUESTIONS 
LOTS OF TESTING 
LOTS OF NEW IDEAS 
!NO TIME TO WASTE
THE END.
ASK ME 
ANYTHING
Name: Brian Reich 
Email: brian@littlemmedia.com 
Twitter: @brianreich 
Phone: (646) 789-1323

Using Data to Predict and Shape Consumer Behavior with Brian Reich