This document discusses usability issues and user experience evaluation of surveys. It identifies three main usability issues: 1) page layout structure for easy comparison of survey pages, 2) visually distinguishing important survey items that require attention from respondents, and 3) clearly and logically organizing negative and positive survey information for respondents. The document provides guidelines for addressing each issue, such as using unique descriptive headers, highlighting critical data, visually aligning page elements, and maintaining consistency throughout the survey. The overall goal is to design surveys according to usability principles to make them easy for respondents to navigate and understand.