The presentation by Ahmad Alshayal defines user experience (UX) as a person's impressions and emotions regarding a product, system, or service. It contrasts UX with usability, highlighting that while usability measures ease of use, UX focuses on user satisfaction during interactions. The presentation also outlines key deliverables for UX designers, such as personas, user stories, content maps, wireframes, and prototypes.

1. USER
EXPERIENCE
a p r e s e n t a t i o n b y a h m a d a l s h a y a l

2. What do you think?
UX ?

3. Definition
Generic Definition
User experience (UX) refers to a person's impression about using
a product, a system or a service.
Wikipedia: User experience (UX) refers to a person's emotions and attitudes
about using a particular product, system or service.

4. Various Industries
products… services… systems… etc.

5. UX vs. Usability
the difference…
Usability: How easy can you do it…
UX: How satisfied while doing it…

6. Examples

7. UX in Software
Definition
User experience (UX) refers to a person's impression
about using a software.

8. Objective
enhance the user’s impression…
make the user satisfied…

9. View… Interact…
these are the main pillars of relation between the user
and the software…

10. Pillars

11. Examples
the good… the bad… Why?...

12. Deliverables
What UX designers do…

13. Deliverables
Personas

14. Deliverables
Users’ Stories
Download Open Register Login Did Happened Post …
Open Write Attach Send Check Reply …
Open Navigate Open Comment Logout Login Open …
Descriptive
Illustrative
Custom
Rich
No limits
No Standards

15. Deliverables
Content Map

16. Deliverables
Wireframes

17. Deliverables
Prototype

18. References
• https://en.wikipedia.org/wiki/User_experience
• http://usabilitygeek.com/user-experience/
• http://www.slideshare.net/domain7/ux-vs-usability
• http://uxdesign.cc/ux-methods-deliverables/
• https://kleurvision.com/improve-your-website-user-experience/

19. Thank You