1. The document discusses improving the user experience of applications through user-centered design principles. It covers concepts like contextual inquiry, iterative design, and usability testing.
2. Key user experience frameworks are summarized, including Norman's principles of transforming difficult tasks into simple ones and Morville's UX honeycomb model.
3. Common user experience myths are debunked, such as the idea that everything should be accessible in three clicks or that people will easily learn how to use software. The document emphasizes designing for usability rather than originality or accessibility alone.
Improve Your App UX with User Experience Principles
1. Improving the User Experience of Your Applications
Dr. David Geerts – Research Manager – Centre for User Experience Research (IBBT / KU Leuven)
2.
3.
4.
5. “The extent to which a product can be used by specified
users to achieve specified goals with effectiveness,
efficiency, and satisfaction in a specified context of use”
ISO 9241-11
17. Donald
Principles
Norman ’s
for Transforming Difficult Tasks into Simple Ones
18. 1. “USE BOTH KNOWLEDGE IN THE WORLD
AND KNOWLEDGE IN THE HEAD””
19. 2. “SIMPLIFY THE STRUCTURE OF TASKS”
1.Keep task the same, but provide
mental aids
1.Use technology to make the
invisible, visible
1.Automate but keep the task the
same
2.Change the nature of the task
20. 3. “MAKE THINGS VISIBLE:
BRIDGE THE GULFS OF EXECUTIONAND EVALUATION”
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Images left and upper right by Centre for User Experience Research (CUO), IBBT / KU Leuven, BelgiumImage below right by http://www.gamestudies.org/0501/ermi_mayra/
Image by Centre for User Experience Research (CUO), IBBT / KU Leuven, Belgium
Image by Centre for User Experience Research (CUO), IBBT / KU Leuven, Belgium (c) Rob Stevens
Image by https://wiki.ucl.ac.uk/display/UCLICACS/Rationality+and+Interaction
Images top and bottom by Vero VandenAbeeleImage middle by http://www.uxventure.com/2011/10/fitts-law/
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