SlideShare a Scribd company logo
#engagefenway
engage or bust
Madeleine Want
Product Owner: upday GmbH
#engagefenway
#engagefenway
• what is upday?
• engagement for loyalty
• analytics for insight
• targeting for revenue
What does success look like?
#engagefenway
upday tells you what you need
to know
and learns
what you want to know
#engagefenway
• content: Axel Springer
– europe’s largest publishing house
• channel: Samsung
– world’s largest mobile manufacturer
a partnership
#engagefenway
Germany
Poland
United Kingdom
France
#engagefenway
a unique situation…
no legacy code
guaranteed user base
0 – 2mil AU in 60 days
adoption demands
stakeholder demands
engagement demands
#engagefenway
a unique situation…
no legacy code
guaranteed user base
0 – 2mil AU in 60 days
adoption demands
stakeholder demands
engagement demands
... requires a customised strategy
#engagefenway
1. engagement for
loyalty
2. analytics for
insight
3. targeting for
revenue
#engagefenway
target group 1.6m users
audience 44k users
channel In-App
conversion 2.5%
Loyalty: personalising content
#engagefenway
Loyalty: personalising content
among converted users:
before after
swipes 153 283 +85%
inventory 109 204 +87%
sessions 7 10 +30%
#engagefenway
Loyalty: personalising content
among converted users:
+20% inventory increase against all users
before after
swipes 153 283 +85%
inventory 109 204 +87%
sessions 7 10 +30%
#engagefenway
an average upday user
30 min / month
150 swipes / month
Insights: understanding users
#engagefenway
audience a)
early churners
audience b)
power users
Insights: understanding users
#engagefenway
early churner power user
26% 78%
18-34 34+
heavily male heavily male
non-parents non-parents
Insights: understanding users
#engagefenway
drivers: mobile news consumption
#engagefenway
Segmentation: driving revenue
all users
location, language
gender, age
standard
DMP data
#engagefenway
Segmentation: driving revenue
all users
location, language
gender, age
standard
DMP data
interests
consumption upday
advantage
#engagefenway
Segmentation: driving revenue
#engagefenway
Segmentation: driving revenue
all users
location, language
gender, age
interests
consumption +5%
3-4%
1-2%
0.5%
0.1%
#engagefenway
THANK YOU
Contact me at madeleine@upday.com
#engagefenway

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