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ENGLISH
UNV Conditions of Service
for international UN Volunteers
(effective 1 March 2015)
UNV has undergone a holistic approach in reviewing
the Conditions of Service for international UN
Volunteers (ICOS). This was in part driven by a
changed environment for development cooperation
and the impact of the global financial crisis on the
UN system. The changes in the ICOS are a result
of a process of review and revision – a process
which has yielded an updated, workable instrument
to better suit the changing needs of UN Volunteers,
retain UNV as an attractive, cost effective modality to
UN partners, and streamline volunteer management
procedures.
Improvements to the Conditions of Service
UNV is sharpening its focus on adapting to the changing needs of its UN partners while
providing safe and adequate support to UN Volunteers who dedicate their skills to further
peace and development globally. In this context we are instituting a new set of Conditions of
Service with the following to benefits for UN Volunteers and UN partners:
How will UN Partners benefit?
	Clearer structure of benefits and entitlements
	More efficient and effective provision of volunteer management support and care
	Enhanced well-being for volunteers in hardship situations
	Attraction of stronger talent
	A wider set of modalities and initiatives to respond more flexibly to Missions’ capacities
requirements
Core reforms of volunteer management
	Phase out Hazardous Duty Station Supplement (HDSS) and introduce Well-Being
Differential based on ICSC hazard classification to assist with RR related expenses in
addition to ameliorate the burdens associated with hardship locations.
	Phase out cash monetization of travel, improving cost efficiency and alleviating
administrative burden.
	Discontinue commuting excess annual leave to cash to improve cost efficiency and
incentivize use of annual leave to reduce stress and improve volunteer well-being.
	Establish one global base rate living allowance for all UN Volunteers globally aligned
and adjusted with ICSC Post-Adjustment Multiplier to ensure greater fairness across
assignments.
How will UN Volunteers benefit?
	Consolidated Volunteer Living Allowance creating a fairer standard of living across duty
stations globally
	 Increased Pre-departure and Resettlement Allowances
	 Home Leave point system to allow greater flexibility to volunteers
	 Extended post-service medical insurance
	 New “Well-Being” allowance for UN Volunteers in hardship duty stations
	Phasing-out of Hazardous Duty Station Supplement as an entitlement to align UNV
value proposition with the spirit of volunteerism
	 Paternity Leave offered
	 Learning and career support products
UNV(November2014)
In Astana, Kazakhstan, UN Youth Volunteer for Community Development
Han Na Kim (Republic of Korea) (left) and Aizada Arystanbek (middle)
a national Student volunteer, support the MY World offline roll-out on
International Youth Day. Here, they help a member of the community fill
in the MyWorld survey. (Ji Hyun Yang/UNV Kazakhstan, 2013)
The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development
worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer.
UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into
development programming and mobilizing volunteers.
UNV is administered by the United Nations Development Programme (UNDP).
www.unv.org.
OVERVIEW
Maximum time limit to serve as an international UN Volunteer
is set at four years, and is enforced separately for each UN
Volunteer category. For example, you may serve as a UN
Youth Volunteer and still serve a maximum of four years as an
international UN Volunteer.
In the overall spirit of reform, UNV has remodeled the UNV
Code of Conduct, that all UN Volunteers must abide, to
align it with the best practices of ethics and professionalism.
The revised code introduces definition of misconduct,
internal disciplinary procedures, as well as a requirement to
abide by the UN Agencies’specific Codes of Conduct.
Annual leave balance may not exceed 30 days.
UN Volunteers are encouraged to use their annual leave and
remaining annual leave must be used within the contract period.
No commuting of Annual Leave under any circumstances to cash
and no contract extension will be made to cover unused leave.
There will be a one-time increase in countries where the current Volunteer Living Allowance
(VLA) was below the post-adjustment cost of living standards as set forth by the International
Civil Service Commission.
We will phase-out the Accommodation Allowance (AA) portion of the Volunteer Living
Allowance (VLA) and consolidate the Monthly Living Allowance (MLA) base rate by 50%
multiplied by the countrywide Post Adjustment Multiplier (PAM), which will fluctuate monthly
to capture changes in the exchange rate and cost of living increases.
A UN Volunteer with at least a three-month contract shall for the birth of their
recognized newborn child receive 10 days of Paternity Leave.
Paternity Leave must be used in connection with the birth of the child. This
absence should be taken consecutively and within the first three months following
the birth, which must also have occurred after the Entry of Service date. Family
Leave could still be used in addition to the Paternity Leave days provided.
maximum
time of
service
The Hazardous Duty Station Supplement (HDSS) will be phased out and replaced by the
Well-Being Differential a new entitlement to assist UN Volunteers serving in non-family duty
stations where they face increased hardship and associated costs.
UNV will determine the two-level Well-Being Differential by the number of added
burdens the volunteers face. These include, but are not limited to, considerations such as
extraordinarily difficult living conditions, excessive physical hardship, RR cycles, and notably
unhealthy conditions in the duty station.
UNV will determine the Well-Being Differential following guidance from the International
Civil Service Commission (ICSC) and the UN Department of Safety  Security (DSS).
unv code
of
conduct
unused
annual
leave
post service
medical insurance
expansion
resignation
period
harmonized
living
allowances*
paternity
leave
resettlement
allowance increased
assignment, home,
and repatriation
travel
well-being
differential
30 days of post-service coverage will be offered to all UN Volunteers
who have completed at least their initial contract period.
There will also be the possibility of purchasing up to six months of
coverage after the 30-day grace period is over directly from the
UNV health insurance provider for those UN Volunteers unable to
transition into their national health schemes.
Notice period for resignation for all
international UN Volunteer contracts
will be 30 calendar days from the date of
resignation.
UNV will only provide UN Volunteers with
the direct least-costly economy ticket and
discontinue the practice of providing a 70%
option for all travel entitlements.
1
The Resettlement Allowance will be increased by
25% which is accrued per month and disbursed
to departing UN Volunteers to assist with their
transition back to their home countries.
3
5
7
9
10
implementation timeline of the new conditions of
service for international un volunteers
on 1 march 2015, the new
icos will come into effect
as of 1 january 2017
maximum service of four years
will be strictly enforced for all
new recruitments contract extensions on-going contracts
The new Conditions of Service for international UN Volunteers
(ICOS) will be rolled out in two phases
major policy changes in the new
conditions of service for international
un volunteers:
top
* Net cuts to MLA will affect an estimated 14 countries and 176 UN Volunteers. Grandfathering is limited to family duty stations and net loss of core living and hardship allowances. Minor policy changes that may have a slight
negative impact on the UN Volunteer’s benefits package are outside of the scope of the grandfathering policy.
2
4
6
8
UNV Shelter Officer Boubacar Camara (Senegal), with UNHCR in
Burkina Faso, makes sure refugees’ tents are properly set up and that
their basic needs are fulfilled. (Celine Bolton/UNV)
The four-year maximum service time limit
will come into immediate effect for all new
recruitments.
UNV will give notice of the time limit’s strict
enforcement as of 1 January 2017 for contract
extensions and on on-going contracts.

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UNV Conditions of Service for International UN Volunteers

  • 1. ENGLISH UNV Conditions of Service for international UN Volunteers (effective 1 March 2015) UNV has undergone a holistic approach in reviewing the Conditions of Service for international UN Volunteers (ICOS). This was in part driven by a changed environment for development cooperation and the impact of the global financial crisis on the UN system. The changes in the ICOS are a result of a process of review and revision – a process which has yielded an updated, workable instrument to better suit the changing needs of UN Volunteers, retain UNV as an attractive, cost effective modality to UN partners, and streamline volunteer management procedures. Improvements to the Conditions of Service UNV is sharpening its focus on adapting to the changing needs of its UN partners while providing safe and adequate support to UN Volunteers who dedicate their skills to further peace and development globally. In this context we are instituting a new set of Conditions of Service with the following to benefits for UN Volunteers and UN partners: How will UN Partners benefit? Clearer structure of benefits and entitlements More efficient and effective provision of volunteer management support and care Enhanced well-being for volunteers in hardship situations Attraction of stronger talent A wider set of modalities and initiatives to respond more flexibly to Missions’ capacities requirements Core reforms of volunteer management Phase out Hazardous Duty Station Supplement (HDSS) and introduce Well-Being Differential based on ICSC hazard classification to assist with RR related expenses in addition to ameliorate the burdens associated with hardship locations. Phase out cash monetization of travel, improving cost efficiency and alleviating administrative burden. Discontinue commuting excess annual leave to cash to improve cost efficiency and incentivize use of annual leave to reduce stress and improve volunteer well-being. Establish one global base rate living allowance for all UN Volunteers globally aligned and adjusted with ICSC Post-Adjustment Multiplier to ensure greater fairness across assignments. How will UN Volunteers benefit? Consolidated Volunteer Living Allowance creating a fairer standard of living across duty stations globally Increased Pre-departure and Resettlement Allowances Home Leave point system to allow greater flexibility to volunteers Extended post-service medical insurance New “Well-Being” allowance for UN Volunteers in hardship duty stations Phasing-out of Hazardous Duty Station Supplement as an entitlement to align UNV value proposition with the spirit of volunteerism Paternity Leave offered Learning and career support products UNV(November2014) In Astana, Kazakhstan, UN Youth Volunteer for Community Development Han Na Kim (Republic of Korea) (left) and Aizada Arystanbek (middle) a national Student volunteer, support the MY World offline roll-out on International Youth Day. Here, they help a member of the community fill in the MyWorld survey. (Ji Hyun Yang/UNV Kazakhstan, 2013) The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming and mobilizing volunteers. UNV is administered by the United Nations Development Programme (UNDP). www.unv.org. OVERVIEW
  • 2. Maximum time limit to serve as an international UN Volunteer is set at four years, and is enforced separately for each UN Volunteer category. For example, you may serve as a UN Youth Volunteer and still serve a maximum of four years as an international UN Volunteer. In the overall spirit of reform, UNV has remodeled the UNV Code of Conduct, that all UN Volunteers must abide, to align it with the best practices of ethics and professionalism. The revised code introduces definition of misconduct, internal disciplinary procedures, as well as a requirement to abide by the UN Agencies’specific Codes of Conduct. Annual leave balance may not exceed 30 days. UN Volunteers are encouraged to use their annual leave and remaining annual leave must be used within the contract period. No commuting of Annual Leave under any circumstances to cash and no contract extension will be made to cover unused leave. There will be a one-time increase in countries where the current Volunteer Living Allowance (VLA) was below the post-adjustment cost of living standards as set forth by the International Civil Service Commission. We will phase-out the Accommodation Allowance (AA) portion of the Volunteer Living Allowance (VLA) and consolidate the Monthly Living Allowance (MLA) base rate by 50% multiplied by the countrywide Post Adjustment Multiplier (PAM), which will fluctuate monthly to capture changes in the exchange rate and cost of living increases. A UN Volunteer with at least a three-month contract shall for the birth of their recognized newborn child receive 10 days of Paternity Leave. Paternity Leave must be used in connection with the birth of the child. This absence should be taken consecutively and within the first three months following the birth, which must also have occurred after the Entry of Service date. Family Leave could still be used in addition to the Paternity Leave days provided. maximum time of service The Hazardous Duty Station Supplement (HDSS) will be phased out and replaced by the Well-Being Differential a new entitlement to assist UN Volunteers serving in non-family duty stations where they face increased hardship and associated costs. UNV will determine the two-level Well-Being Differential by the number of added burdens the volunteers face. These include, but are not limited to, considerations such as extraordinarily difficult living conditions, excessive physical hardship, RR cycles, and notably unhealthy conditions in the duty station. UNV will determine the Well-Being Differential following guidance from the International Civil Service Commission (ICSC) and the UN Department of Safety Security (DSS). unv code of conduct unused annual leave post service medical insurance expansion resignation period harmonized living allowances* paternity leave resettlement allowance increased assignment, home, and repatriation travel well-being differential 30 days of post-service coverage will be offered to all UN Volunteers who have completed at least their initial contract period. There will also be the possibility of purchasing up to six months of coverage after the 30-day grace period is over directly from the UNV health insurance provider for those UN Volunteers unable to transition into their national health schemes. Notice period for resignation for all international UN Volunteer contracts will be 30 calendar days from the date of resignation. UNV will only provide UN Volunteers with the direct least-costly economy ticket and discontinue the practice of providing a 70% option for all travel entitlements. 1 The Resettlement Allowance will be increased by 25% which is accrued per month and disbursed to departing UN Volunteers to assist with their transition back to their home countries. 3 5 7 9 10 implementation timeline of the new conditions of service for international un volunteers on 1 march 2015, the new icos will come into effect as of 1 january 2017 maximum service of four years will be strictly enforced for all new recruitments contract extensions on-going contracts The new Conditions of Service for international UN Volunteers (ICOS) will be rolled out in two phases major policy changes in the new conditions of service for international un volunteers: top * Net cuts to MLA will affect an estimated 14 countries and 176 UN Volunteers. Grandfathering is limited to family duty stations and net loss of core living and hardship allowances. Minor policy changes that may have a slight negative impact on the UN Volunteer’s benefits package are outside of the scope of the grandfathering policy. 2 4 6 8 UNV Shelter Officer Boubacar Camara (Senegal), with UNHCR in Burkina Faso, makes sure refugees’ tents are properly set up and that their basic needs are fulfilled. (Celine Bolton/UNV) The four-year maximum service time limit will come into immediate effect for all new recruitments. UNV will give notice of the time limit’s strict enforcement as of 1 January 2017 for contract extensions and on on-going contracts.