The role of design in immigration policy work. This was the title of a talk done for the University of Gothenburg, in Sweden. 2023. This is the presentation of Mariana's work in the Ministry and some reflections on the role of designers.
This presentation was done for the Network of designers working for the government. 2023. Online event. The topic of the event was services in different languages
From participation to policy: how design helps citizens shape immigration? It was the title of this presentation on the 15.9.2023, in the conference Legal Design. In this presentation, you will get a behind-the-scenes look at the real-life design work carried out for the preliminary studies of Finland's forthcoming immigration law, the Aliens Act. The project took place at the Department of Immigration within the Ministry of the Interior from 2021 to 2023, and it has been recently published and can be accessed here: https://julkaisut.valtioneuvosto.fi/handle/10024/164810. .
Throughout the process, we integrated service design approaches at both operational and strategic levels, and during this presentation I will open up about my experience as designer. My aim was to have an open and honest conversation about the challenges of using participatory practices in lawmaking, using this case study as a prime example.
I explore how design could play a pivotal role in creating a more inclusive and citizen-centered approach to shaping immigration policy.
Digital Routes to Integration : How civic tech innovations are supporting ref...betterplace lab
The arrival of over one million refugees in Germany in 2015-16 sparked an intense wave of civic engagement. Scores of innovative digital projects were created to coordinate this engagement and support the process of refugee integration. Two years on we asked – what has happened to these projects? And what potential do digital approaches have for refugee integration? This report is a product of our research, comprising 78 interviews with digital projects, refugees and volunteers.
This presentation was done for the Network of designers working for the government. 2023. Online event. The topic of the event was services in different languages
From participation to policy: how design helps citizens shape immigration? It was the title of this presentation on the 15.9.2023, in the conference Legal Design. In this presentation, you will get a behind-the-scenes look at the real-life design work carried out for the preliminary studies of Finland's forthcoming immigration law, the Aliens Act. The project took place at the Department of Immigration within the Ministry of the Interior from 2021 to 2023, and it has been recently published and can be accessed here: https://julkaisut.valtioneuvosto.fi/handle/10024/164810. .
Throughout the process, we integrated service design approaches at both operational and strategic levels, and during this presentation I will open up about my experience as designer. My aim was to have an open and honest conversation about the challenges of using participatory practices in lawmaking, using this case study as a prime example.
I explore how design could play a pivotal role in creating a more inclusive and citizen-centered approach to shaping immigration policy.
Digital Routes to Integration : How civic tech innovations are supporting ref...betterplace lab
The arrival of over one million refugees in Germany in 2015-16 sparked an intense wave of civic engagement. Scores of innovative digital projects were created to coordinate this engagement and support the process of refugee integration. Two years on we asked – what has happened to these projects? And what potential do digital approaches have for refugee integration? This report is a product of our research, comprising 78 interviews with digital projects, refugees and volunteers.
The Welcome Card is a service that pairs a temporary ID card paired to a digital platform, providing asylum seekers with easy to understand information regarding their asylum application, and access to publicly available services. The idea was developed at the UNHCR workshop, a collaboration between Transformator Design, UNHCR Northern Europe, UNHCR Innovation and the Dutch network What Design Can Do.
OECD conference on Innovating the Public Sector: From Ideas to Impact - Who's...OECD Governance
Public sector innovation is both an imperative and an opportunity for governments today. This OECD conference brought together public sector practitioners, researchers, civil society and businesses to discuss how innovation can help solve today's complex challenges.
For more information: https://www.oecd.org/governance/observatory-public-sector-innovation/events/
Colours of the wind - An analysis of integration in europeseyflecce
This handbook comes from the the development of the project Colours of the
Wind, a training course developed by SEYF Malta and supported by the Maltese
National Agengy EUPA within the frame of the Erasmus Plus Programme.
Its overall aim was to train and enable youth workers, leaders and youngsters
on the way to use different models and tools for the integration of minorities,
especially young migrants in society.
The content and the information provided by this publication try to give some
input to all the people involved in the process of non formal education, of the
promotion of intercultural dialogue and of the values of integration and solidairity
among the local communities
Our strong belief is that from more inclusive communites we can build a stronger
Europe.
The products, the activities based on non formal education and all the researches
have been entirely made by the participant to the project.
Our thanks go to EUPA, the Maltese National Agency that supported our project
under the Erasmus Plus programme, to the international participants and their
sending organizations and to the local NGOs that believed in our aims.
Project link: http://www.seyf.eu/inclusion/95-colours-of-the-wind
Colours of The Wind - An Analysis of Integration in Europeseyfmalta
This ebook comes from the the development of the project Colours of the Wind, a training course developed by SEYF Malta and supported by the Maltese National Agency EUPA within the frame of the Erasmus Plus Programme.
The content and the information provided by this publication try to give some input to all the people involved in the process of non formal education, of the promotion of intercultural dialogue and of the values of integration and solidairity among the local communities.
Project Link: http://www.seyf.eu/inclusion/95-colours-of-the-wind
#ITU Guide to drive Citizens' engagement for #Innovation #OpenGeneva
https://www.itu.int/net4/wsis/forum/2020/en/Agenda
Julia Dallest
Chief Operation Officer
Open Geneva
Julia Dallest is the Chief Operation Officer at Open Geneva. After 4 years as a change management consultant in Paris, Julia worked 2 years for a humanitarian mission in Madagascar as a partnership manager. Wishing to continue her involvement in the associative world, Julia joined Open Geneva as a volunteer in 2018 and as Chief Operation Officer since 2019.
Cristina Bueti
Counsellor of ITU-T Study Group 20 “Internet of things (IoT) and smart cities and communities (SC&C)”
International Telecommunication Union
Cristina Bueti is the Counsellor of ITU-T Study Group 20 “Internet of things (IoT) and smart cities and communities (SC&C)” at the International Telecommunication Union (ITU). She is responsible for ITU-T's activities on IoT and smart sustainable cities. She is the ITU focal point for environment and climate change including e-waste management. She also serves as TSB focal point for Latin America.
Cristina Bueti graduated from the Faculty of Political Science, Law and International Cooperation and Development of the University of Florence, where she completed postgraduate studies in International Cooperation and Telecommunications Law in Europe. She also holds a specialization in Environmental Law with a special focus on Telecommunications.
In 2003, Ms. Bueti built on her academic credentials by completing a specialized course in peace keeping and international cooperation with special focus on telecommunications at the Faculty of Laws, University of Malta, before joining the International Telecommunication Union in Geneva in January 2004.
As part of the International Women's Day 2016, she was named as one of the twenty Geneva-based inspirational women working to protect the environment.
She has authored over 40 reports on telecommunication issues. A native Italian speaker, Cristina is also fluent in English, French and Spanish.
Thomas Diez
FabCity
Venezuelan Urbanist specialized in digital fabrication and its implications on the future cities and society. He is the co-founder and director of Fab Lab Barcelona at the Institute for Advanced Architecture of Catalonia (IAAC), and is a founding partner of the Fab City Global Initiative. He is also the director of the recently launched Master in Design for Emergent Futures at IAAC. Tomas has been appointed by The Guardian and Nesta as one of the top 10 digital social innovators to watch in 2013, and has been awarded by the Catalan ICT association as the entrepreneur of the year in 2014.
In the Ways of the Eagle: Re-inventing the Nonprofit
Presented during Kenya Association of Fundraising Professionals' 19th Eastern Africa Resource Mobilization Workshop. Mombasa, Kenya | December 3, 2012
Pasado y presente de la cultura del diseño.pdfMariana Salgado
Esta presentación la hice en el 2023 para competir por un puesto de profesora para la Universidad de Aalto, en Finlandia. El título me fue dado. Esta es la traducción, la charla original fue en inglés
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Similar to The role of design in immigration policy work.pdf
The Welcome Card is a service that pairs a temporary ID card paired to a digital platform, providing asylum seekers with easy to understand information regarding their asylum application, and access to publicly available services. The idea was developed at the UNHCR workshop, a collaboration between Transformator Design, UNHCR Northern Europe, UNHCR Innovation and the Dutch network What Design Can Do.
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This handbook comes from the the development of the project Colours of the
Wind, a training course developed by SEYF Malta and supported by the Maltese
National Agengy EUPA within the frame of the Erasmus Plus Programme.
Its overall aim was to train and enable youth workers, leaders and youngsters
on the way to use different models and tools for the integration of minorities,
especially young migrants in society.
The content and the information provided by this publication try to give some
input to all the people involved in the process of non formal education, of the
promotion of intercultural dialogue and of the values of integration and solidairity
among the local communities
Our strong belief is that from more inclusive communites we can build a stronger
Europe.
The products, the activities based on non formal education and all the researches
have been entirely made by the participant to the project.
Our thanks go to EUPA, the Maltese National Agency that supported our project
under the Erasmus Plus programme, to the international participants and their
sending organizations and to the local NGOs that believed in our aims.
Project link: http://www.seyf.eu/inclusion/95-colours-of-the-wind
Colours of The Wind - An Analysis of Integration in Europeseyfmalta
This ebook comes from the the development of the project Colours of the Wind, a training course developed by SEYF Malta and supported by the Maltese National Agency EUPA within the frame of the Erasmus Plus Programme.
The content and the information provided by this publication try to give some input to all the people involved in the process of non formal education, of the promotion of intercultural dialogue and of the values of integration and solidairity among the local communities.
Project Link: http://www.seyf.eu/inclusion/95-colours-of-the-wind
#ITU Guide to drive Citizens' engagement for #Innovation #OpenGeneva
https://www.itu.int/net4/wsis/forum/2020/en/Agenda
Julia Dallest
Chief Operation Officer
Open Geneva
Julia Dallest is the Chief Operation Officer at Open Geneva. After 4 years as a change management consultant in Paris, Julia worked 2 years for a humanitarian mission in Madagascar as a partnership manager. Wishing to continue her involvement in the associative world, Julia joined Open Geneva as a volunteer in 2018 and as Chief Operation Officer since 2019.
Cristina Bueti
Counsellor of ITU-T Study Group 20 “Internet of things (IoT) and smart cities and communities (SC&C)”
International Telecommunication Union
Cristina Bueti is the Counsellor of ITU-T Study Group 20 “Internet of things (IoT) and smart cities and communities (SC&C)” at the International Telecommunication Union (ITU). She is responsible for ITU-T's activities on IoT and smart sustainable cities. She is the ITU focal point for environment and climate change including e-waste management. She also serves as TSB focal point for Latin America.
Cristina Bueti graduated from the Faculty of Political Science, Law and International Cooperation and Development of the University of Florence, where she completed postgraduate studies in International Cooperation and Telecommunications Law in Europe. She also holds a specialization in Environmental Law with a special focus on Telecommunications.
In 2003, Ms. Bueti built on her academic credentials by completing a specialized course in peace keeping and international cooperation with special focus on telecommunications at the Faculty of Laws, University of Malta, before joining the International Telecommunication Union in Geneva in January 2004.
As part of the International Women's Day 2016, she was named as one of the twenty Geneva-based inspirational women working to protect the environment.
She has authored over 40 reports on telecommunication issues. A native Italian speaker, Cristina is also fluent in English, French and Spanish.
Thomas Diez
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Venezuelan Urbanist specialized in digital fabrication and its implications on the future cities and society. He is the co-founder and director of Fab Lab Barcelona at the Institute for Advanced Architecture of Catalonia (IAAC), and is a founding partner of the Fab City Global Initiative. He is also the director of the recently launched Master in Design for Emergent Futures at IAAC. Tomas has been appointed by The Guardian and Nesta as one of the top 10 digital social innovators to watch in 2013, and has been awarded by the Catalan ICT association as the entrepreneur of the year in 2014.
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Esta presentación la hice en el 2023 para competir por un puesto de profesora para la Universidad de Aalto, en Finlandia. El título me fue dado. Esta es la traducción, la charla original fue en inglés
Esta presentación fue una charla magistral para ILA23, el evento de diseño de interacción más importante de latinoamerica. Esta vez se hizo en La Plata, Argentina y estuvo organizada por IXDA.
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Un viaje a través de las múltiples rutas de investigación en diseño es el título de esta charla. Fue la charla magistral del 5to Encuentro de la Red Académica de diseño. 28.9. 2023 en Medellín, Colombia. En esta charla se identifican la investigación a través del diseño, sobre el diseño y para informar el diseño. Mostré proyectos diferentes en los que participé con diferentes roles en diferentes momentos.
Durante el año 2017 hicimos un trabajo de prospectiva para pensar el futuro de una asociación multicultural basada en Finlandia: Ninho. Este trabajo lo hicimos con Andrea Botero.
Este fue una de las charlas principales en el Congreso Forma, en junio 2023, La Havana, Cuba. Esta charla cuenta y analiza dos casos de diseño de políticas públicas hechos en el Ministerio del Interior, en Finlandia. Luego, propone cual puede ser el rol del diseño en la creación de leyes.
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Esta charla fue hecha en el Museo Urbano Interactivo del Tec de Monterrey, en Puebla, en junio 2023. La charla responde a la pregunta: de qué hablamos cuando hablamos de diseño feminista? Y lo hace analizando casos y entrevistas del podcast Diseño y diáspora. Esta charla precedía un panel sobre Resistencia feminista, que pueden escuchar como parte del podcast Diseño y diáspora. https://disenoydiaspora.org/434-resistencia-feminista-mexico-en-vivo-con-julieta-caballero-huelgas-ximena-garcia-ortega-regina-garcia-ortega-y-estefania-farias-guevara/
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Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
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Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
3. Mariana Salgado
Designer/ activist
mariana.salgado@iki.fi
@Salgado
More on the design work in:
Twtitter/ IG @disenoydiaspora Website: diseñoydiaspora.org
Diseño y diáspora podcast
Social design
Spanish, portuguese & English
+360 interviews published
6000 listeners per month
Spotify/ Itunes / Apple podcast
Other recent publications
Everything is published under
creative commons licences and can
be found free online
5. Which is the difference
between being in the ministry
or in the Finnish Immigration
Service?
6. In the Finnish
Inmigration Service
Create new digital services
Bosses committed to
innovation and the creation of
the lab
In the Ministry of the Interior
Support others
Designers are not reponsible
for projects. No ownership
Operative Strategic
11. In my work
The strategy for Finns in the diaspora
An action plan (LAMA)
Jocelyn Bailey @Design for Goverment 2021
Decision making paper on internal security
Finland’s Comprehensive Migration Policy
Immigration law (pre-study)
12. LAMA
Action Plan for the Prevention of
Irregular Entry and Stay for 2021–2024
— Tackling the Parallel Society
13. Ei aloitettu Hanken kesken Valmis
13. Älykkäät rajat
RVL
4. Oleskeluluvan
epääminen
työnantajan
vilpilli- sen
menettelyn
johdosta
SM/MMO, TEM
5. Maahantulokiellon
määrääminen
muulloinkin kuin
maasta poistamista
koskevan päätöksen
yhteydessä
SM Supo
20. Kehitetään
ulkomaalaisten
opiskelijoiden ha-
kuprosesseja erityisesti
laittoman maahantulon
riskimaissa
OKM, OPH, UM, Migri
15. Sosiaaliviranomaisten,
KELAn, poliisin ja muiden
ulkomaalaisasioita
käsittelevien viranomais- ten
yhteistyön kehittäminen
tiedonvaihtoa paran- tamalla
6. Pysyvän*
Oleskeluluvan
peruuttaminen, kun
henkilön katsotaan
vaarantavan kansallista
turvallisuutta tai yleistä
järjestystä tai
turvallisuutta
21. Biometriikan
hyödyntämismahdollis
uuksia laittoman
maahantulon
torjunnassa
tehostetaan
25. Tunnistetaan paremmin
ulkomaalaisten työn-
tekijöiden työlupien luvatonta
välittämistä ja niistä perittäviä
laittomia maksuja sekä laitto-
man maahantulon järjestämistä
lähtömaissa
UM SM
22. Tiedonhankinnan
tehostaminen sekä
tietojen vaihdon
varmistaminen
ulkomaalaisasioiden
toimivallansiirron
jälkeen
16. Ulkomaalaislain
perusteella säilöön
otettujen
majoituskapasiteettia
lisätään
8. Väärennettyjen asiakirjojen
tunnistamista pa- rannetaan
edustustoissa, sisältää
asiakirjatutkin- talaitteiden
uusimisen ja koulutuksen
useissa edustustoissa
UM
7. Edustustojen
toimintavalmiuksia
kehitetään edelleen
muuttuvien laittoman
maahantulon vää-
rinkäytösyritysten
tunnistamiseksi.
17. Laaditaan yhteistyöpöytäkirjoja sellaisten maiden
kanssa, jotka ovat maasta poistamispää- tösten kannalta
merkittäviä, mutta joihin täytän- töönpano on haastavaa
sekä kehitetään ja ylläpi- detään ja kehitetään käytännön
viranomaisyh- teistyötä maasta poistamispäätösten
täytäntöön- panon tehokkuuden varmistamiseksi
24.
Maahantulokiellossa
olevien henkilöiden
saapuminen Suomeen
oikeudenkäyntiin
SM, STM, Migri, KELA
SM Supo
Migri, SM
Migri, Poha, Supo
SM, Migri, UM, Poha
SM/MMO
SM, UM, poliisi
12. FRONTEXin
ja Europolin
toimintaan
osallistuminen
RVL,POHA, KRP
1. Arvioidaan tarpeet ja
mahdollisuudet kehittää
lainsäädäntöä ulkomaalaislain
rikkomusten tut- kinnan
tehostamiseksi ja tehdään
tarvittavat laki- muutokset
14. Tietoisuuden
lisääminen kielletystä
etnisestä
profiloinnista
3.
Ulkomaalaisrekis
terilain
uudistaminen
harmaan
talouden
torjumiseksi
SM OM
YVV, POHA, RVL
18. Poliisin ja muiden
viranomaisten osaamista ja
valtuuksia laittomaan
maahanmuuttoon liitty- vissä
asioissa on parannettava, koska asia
koskee entistä useampia
virkamiehiä
SM, UM, poliisi
2.
Matkustusasiakirjan
haltuunottaminen
turva-
paikkaprosessin
ajaksi
SM/MMO, (Migri, POHA, RVL)
23. UMA-
rekisterin
toiminnallisuutta
kehitetään
MIGRI
9.
Yhdyshenkilöt
oiminta
ulkomailla
UM, Migri, RVL, Poha
10. Viranomaisten
ja
liikenteenharjoittaji
en välisen
yhteistyön
tiivistäminen
SM/RVL
11. Lähialueiden
ja naapurimaiden
kanssa tehtävä
yhteistyö ja
tiedonsaanti
Migri
19. Lisätään
syyttäjien
asiantuntijuutta
VKSV
?
?
SM/MMO
18. Project phases and stakeholders involvement
Questionna
ire
Reaching
immigrants’
families
Reaching the
whole society
(Otakantaa.fi
)
Starting the project
Listening to different stakeholders
Influencing political parties /
the discourse on immigration
Writing/ Documentation
Communicating/
Disseminating
Insights
Inform about
the process
Results
Digi
workshops
Serie
(NGOs and
public sector)
35. All mothers should learn
Finnish language, it should be
mandatory.
Objective: help their children.
36. Participation in the preliminary studies
of the immigration law
Online questionaire
Tecnology development
discussion
Residence permit
workshop
Immigration seminar
Immigration dialogues
Deportation workshop
Human rights workshop
Legal validity/
workability workshops
40. How it is to move to Finland?
How the immigration
change the daily life
of a person?
What are the challenges
and opportunities of
migration?
How can we support the
participation of
immigrants in society?
How is your experience
looking for work as
immigrant?
42. #maahanmuuttodialogit
Arrival in Finland
"Finland is a safe country."
"I have lived in many countries, but Finland was the most
di
ffi
cult country to move to."
"A passerby hit me on the shoulders, spit on me and said:
“Get out of Finland."
"Being an undocumented immigrant was the worst
ti
me of
my life”
"More general considera
ti
on and leeway in the legisla
ti
on
is required, to accommodate people’s real-life situa
ti
ons in
the interpreta
ti
ons."
#diálogosdeinmigración
43. #maahanmuuttodialogit
Key points in integration
“Moving to a country is one thing, and becoming part
of society and adapting to it is quite another.”
“How difficult is Finnish on a scale of 1 to 10? The
difficulty of the Finnish language on this scale is 10.”
“Should Finns be integrated into accepting immigrants
into their society?”
“A stranger becomes familiar, and people’s starting
points no longer matter.”
#immigrationdialogues
44. #maahanmuuttodialogit
On employment
“Is a foreign worker a commodity or a human being?”
“They think that a foreigner can’t do the same as a
Finn.”
“Even if you have a university degree, you’re a baby in
Finland. You have to go back to school and start all over
again.”
“Managing a diverse work community requires new
skills, flexibility and continuous learning.”
#immigrationdialogues
Picture
by
Alan
Levine
@Flickr
45. #maahanmuuttodialogit
Raising the next
generation
“Finland is a very different country in terms of schools,
too.”
“I feel unsafe and I fear for my child.”
“People can act as bridges to dreams and opportunities
simply by existing.”
“I feel safer in a diverse and multicultural society.”
#immigrationdialogues
Picture
by
Stephen
Lee
@Flickr
47. #maahanmuuttodialogit
Conclusions
1. Flexible integration services
2. Easily accessible information and advice
3. Inviting people to communities
4. Lowering the employment threshold
5. Bringing the richness of multiculturalism to the heart of the communication
6. Continuing the constructive and multifaceted debate on immigration
#immigrationdialogues
50. #Designing participation
Actor A
Actor B
Actor C
Actor A
Actor B
Actor C
Actor A
Actor B
Actor C
Starting the project
http://kuulemisopas.finlex.fi/
Alternative solutions
Research on alternatives
Evaluation of alternatives
Legislative proposal
Insights from them
Inform about
the process
51. Bringing design from
universities
NGOs
Minitry of the
Interior
Other public
sector
organizations
Universities
Private
sector
Participation plan
#Expanding collaborations
Immigrants
Methods/tools
Resources
52. Final
document
Project set-up
#Providing visual tools for thoughts
Analitical
tools:
Customer
journeys
Collaborative
tools:
Mural
Visual
designe
r
1000 of
meetings
Final draft
Communication within coleagues
Non-hierarquical practices
53. New working practices
Qualitative
research material
for decision making
Makes participation
more coherent
integrated to the
proyect
Wider understanding of
who are stakeholders
Tighten
stakeholders
collaboration
Qualitative research
done by government
officials
Brings more equality in
teams (less hierarchies)
Broaden the role of
what research could
bring to the
development of
processes
Service designers brought
Human perspectives
54. # On the role of the designer
What does the organization do? If they make products, services or public policies, it is very different.
What is the organization's maturity in understanding and implementing design?
Where is your salary coming from? Are you a consultant or do you work within the organization? Are you
in an innovation laboratory?
What is the position? Is the design a permanent or temporary function?
How is your team? Are there other designers?
What is the title or the position in which you work? my description, my title is designer. If I had the title of
project manager, which happens to many designers, it wouldn't be the same.
#organization #context #team #ownership #hierarquies #power
55. # On the role of the designer
What did you study? Are you a designer that has studied political sciences or sociology? How
far did you go in your studies?
Who are you? Are you in the group to whom the organisation designed for? How old are
you?
How much confidence in yourself do you have?
How active are you in your profession?
What is your attitude? How positive you are as a person?
What are your capabilities?
How much do you know about the job content?
#you #discipline #fieldofknowledge #identity #age #race #attitude #capabilities