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1. Between the 11th of December 2023 and the 8th of January 2024, we conducted a Community Satisfaction
Survey to find out from our community members about how they experienced the UiPath Community.
We received a total of 841 responses globally, recruited primarily through channels owned by UiPath.
The average time spent in the survey was 6 minutes. Below is the data collected.
Q.
3.57%
Other
Where are you located?
17.48%
EMEA
48.87%
APAC
30.08%
AMER
What is your age What is your gender identity?
Q.1
Community Satisfaction Survey 2023
Under 18 1.31%
18-24 17.60%
35-44 23.42%
25-34 49.94%
45-54 5.11%
55+ 2.02%
Prefer not
to answer 0.59%
Female 35.20%
Male 59.33%
Nonbinary 2.26%
Other, not listed 0.24%
Prefer not
to answer
2.97%
Q.2 Q.3

2. What is your job role?
Application Developer 3.33%
AI Professional 2.38%
Automation Director and/or Head 4.40%
Automation Project Manager 5.23%
Automation Technical Consultant 3.92%
Freelancer 3.21%
Manual QA 1.66%
Mobile Tester 1.43%
Process Mining Consultant / Business Analyst 1.55%
QA Automation Lead 1.55%
Solution Architect 5.35%
Student 11.77%
Test Engineer 2.14%
Trainee and/or professor 1.31%
Other (please specify) 4.64%
Automation Infrastructure Engineer 3.92%
Automation Citizen Developer 3.21%
Automation Developer 22.95%
Automation Lead and/or Manager 11.3%
Automation Business Analyst 4.76%
Q.4

3. 47.56%
NPS
How likely is it that you would recommend UiPath Community to a friend
or a colleague?
Q.8
How satisfied are you with your
2023 automation journey in the
UiPath Community?
Q.6
Very satisfied 43.04%
Satisfied 43.88%
Dissatisfied 1.31%
Neither satisfied
nor dissatisfied
10.70%
Very dissatisfied 1.07%
How helpful was the UiPath
Community in your
automation journey?
Extremely helpful 40.31%
Very helpful 39.36%
Not so helpful 1.66%
Somewhat helpful 18.07%
Not at all helpful 0.59%
How many years of experience do you have with automation and AI?
Less than 1 year 17.48%
33.41%
2 - 5 years
24.61%
1 - 2 years
24.49%
More than 5 years
Q.5
Q.7

4. Do you feel supported by the UiPath Community?
Yes 97.74%
No 1.55%
Other (please specify)
0.71%
In what type of activity did you participate in at least once in 2023 in the
UiPath Community?
Get support on UiPath Forum 51.21%
Check latest functionalities in the
UiPath Community Edition
43.70%
Use UiPath Documentation 50.61%
Use UiPath Marketplace 30.02%
Community event participant 36.56%
Community event speaker 19.13%
Hackathon 19.61%
Blog author 13.32%
Read the UiPath Community Blog 35.11%
Watch tutorials: YouTube Community
channels of UiPath MVPs or community members
40.56%
Enroll in a course in UiPath Academy 41.28%
Read the UiPath Community Newsletter 25.67%
Involve in the UiPath MVP program 16.34%
Submit solutions in UiPath Forum 19.01%
Enroll in an internship in automation 9.08%
Create and publish use cases
in UiPath Forum
10.29%
Review in UiPath Insider Portal 12.59%
Participate in challenges and competitions:
swag, discounts, vouchers etc.
17.31%
Other (please specify) 3.15%
Publish a reusable component in
UiPath Marketplace
7.51%
Take a UiPath certification (UiADA, UiADP
UiSAI, UiABA, UiASAP)
22.40%
Q.9
Q.10

5. What are the motivating factors for you to join the UiPath Community?
Which is the main channel where you find out about community initiatives
(events, hackathons, product releases, etc)?
Q.12
0.85%
Word of mouth
UiPath Forum 21.68%
UiPath Community website 14.86%
UiPath Community Newsletter Bits and Bots 9.26%
Social Media: LinkedIn, Twitter/X etc. 20.34%
UiPath Academy 8.77%
UiPath website 6.70%
Peers, mentors, MVPs 5.72%
UiPath employees and community managers 3.65%
E-mail 7.67%
Other (please specify) 0.49%
Learn more about automation and AI 64.92%
Find out the latest developments of the
UiPath Business Automation Platform
48.60%
Assess my current knowledge in automation 45.55%
Solve challenges in building with automation and AI 42.75%
Share my ideas and knowledge in automation and AI 39.59%
Contribute to others’ professional development 31.55%
Win prizes in hackathons and challenges 23.51%
Get Social Media exposure and brand association 23.14%
Interact with the UiPath team 34.96%
Other (please specify) 1.22%
Find partners and business opportunities 18.39%
Develop my network in automation and AI 34.10%
26.31%
Find job opportunities or internships
Sense of belonging in the community 24.48%
Q.11

6. In which community activities would you like to participate in 2024?
23.50%
Read the UiPath Community Newsletter
18.73%
Build a local UiPath Community chapter
UiPath Forum: submit solutions,
create use cases, offer support, etc
48.96%
Participate in Community events 52.88%
Speak in UiPath Community events 35.74%
Write tutorials for the UiPath Community Blog 29.25%
Earn UiPath Academy certifications 44.68%
Join Hackathons 33.78%
Join UiPath Insider Portal 23.13%
Apply to the UiPath MVP Program 29.13%
Apply to the UiPath Student Champion Program 13.95%
Get involved in mentorship as a mentee 16.03%
Involve in the Automation for Good cause: create
automation solutions for social good
24.97%
Involve in Automation education: teach
students in campuses
22.03%
None of the above 0.98%
Other (please specify) 0.61%
Get involved in mentorship as a mentor 20.32%
Q.13

7. What are the UiPath products you have expertise in?
Action Center
31.64%
AI Center™
28.91%
Apps
30.52%
Assistant
31.39%
Automation Cloud™
30.02%
Automation Ops
16%
Automation Hub
20.10%
Automation Suite
17.62%
Communications Mining
11.66%
Data Service
15.76%
Document Understanding
25.31%
Insights
12.41%
Integration Service
15.76%
Marketplace
12.53%
Orchestrator
38.96%
Process Mining
12.53%
Robots
36.60%
Studio
46.65%
StudioX
20.22%
Task Mining
11.79%
Test Manager
13.65%
Q.14

8. What UiPath products do you intend to learn in 2024?
Action Center
26.02%
AI Center™
43.9%
Apps
29.72%
Assistant
15.54%
Automation Cloud™
28.85%
Automation Ops
27%
Automation Hub
24.66%
Automation Suite
23.43%
Communications Mining
29.47%
Data Service
25.15%
Document Understanding
27%
Insights
18%
Integration Service
19.11%
Marketplace
16.15%
Orchestrator
17.39%
Process Mining
27.87%
Robots
17.88%
Studio
16.28%
StudioX
12.95%
Task Mining
24.54%
Test Manager
20.47%
Q.15

9. Comparative data from satisfaction surveys
Item 2022 2023
Number of respondents
Percentage of community members
who were satisfied and very satisfied
with their automation journey in the
UiPath Community
Percentage of community members
who found the UiPath Community
helpful and very helpful in their
automation journey
Top 3 motivators to be a part of the
UiPath Community
What are the top 5 UiPath products
you are an expert at?
Studio, Orchestrator,
Robots, Automation Hub,
Automation Cloud
Studio, Orchestrator,
Robots, Action Center,
Assistant
Process Mining, Automation
Hub, Task Mining,
Automation Cloud, AI Center
AI Center, Communications
Mining, Apps, Automation
Cloud, Process Mining
Which are the top 5 UiPath products
you intend to learn?
Location
Gender identity
1429 841 (excluding 600 bot answers)
70% 86%
70% 80%
23%
9%
24% AMER
EMEA
Other
44% APAC
Age
22%
52% 25-34
35-44
45-54
19% 18-24
33% Female
62% Male
38% Female
57% Male
16%
9%
33% AMER
EMEA
APAC
7% Other
35% India
2%
22%
51% 25-34
35-44
45-54
17% 18-24
5%
• Learn about automation and AI.
• Find the latest developments in the UiPath Business
Automation Platform in 2023.
• Assess current knowledge in automation.
Q.16

10. Job Role (Top 5)
RPA Developer,
Solution Architect,
Business Analyst,
Software Developer,
Infrastructure Engineer
Automation Developer,
Student, Automation
Lead/Manager, Automation
Project Manager,
Solution Architect
Years of experience
10%
22%
33% 3-5 years
5+ years
Less than one year
35% 1-2 years
23%
17%
35% 3-5 years
5+ years
Less than one year
25% 1-2 years
For more details, ask the community team on the #community Slack
channel or connect with us on community@uipath.com.
Corina Gheonea – Director, UiPath Community
Andreea Tomescu – Senior Marketing Community Manager