RPA, or robotic process automation, uses software robots or artificial intelligence assistants to automate repetitive and routine tasks. Some key points about RPA: - It mimics human actions by programming a robot to perform tasks like clicking buttons or entering data. - It automates processes, which are sequences of steps that complete a task, without human intervention. - Popular RPA tools include UiPath, Blueprism, and Automation Anywhere. UiPath has both a community and paid version.