The document discusses character development and player identity in story-driven video games, noting the importance of making characters useful and empathetic rather than annoying to the player. It also examines the tension between player agency and being immersed in the game's story, arguing that games should not forbid actions the player feels they need to take or force them to do things they refuse. The document raises questions about whether games that prioritize the avatar's desires over the player's undermine the purpose of player involvement and control.