Ubitix is a comprehensive ecosystem for organisations with event and membership management requirements. It covers:
>Online and social media marketing for tickets and membership plans
>Customer relationship management (CRM)
Helpdesk and
>Onsite services like POS terminals and kiosk solutions.
Ubitix was developed to address special requirements for large scale festivals that are not available in the existing online standard event solutions. Since 2010 it has evolved to be the platform of choice for the biggest event producers in Asia Pacific and the US.
Ubitix will revolutionise your processes through:
>Intelligent Social Media Integration: Sell directly from your Facebook Page, profit from exponential social media power.
>Stay in touch: Gain better insight into your audience.
>Maximising sales: Generate additional income through repeat sales, profit from advertising income through our affiliate network. No more reliance on door sales and lost revenue from no shows.
>Minimising event overheads: Automated help desk, self-service ticket management in any language.
>A comprehensive event ecosystem: Sales, marketing and on-site services like POS and kiosk terminals and access control in one solution.
Customised to your specific requirements: As opposed to typical online ticketing systems, Ubitix can be extended to your specific needs. Special functionality, not available in our proven standard templates for cinema, sports, concerts and corporate events, e.g. integration with your accounting systems or other individual requirements, will be added by our development team. For most organisers with events >500 tickets and regular recurrence this will typically incur no additional cost.
2. Onesolutionforallyourneeds
Any ticket / booking type
CRM / Sales solutions
marketing
session support
self service helpdesk
business intelligence
access control
MOBILE ORDERING
pos system
3. key benefits
that make Ubitix a superior event ecosystem
» Generate additional income via:
• Banner and on-ticket promotions
• Commissions from affiliate
marketing offers
» Convert insights into profit through
Ubitix analytics
Maximise your Profits:
Income Beyond ticket Sales
Tangible Savings:
Minimise Event Overheads
Mobile + Social Media Integration:
Exponential Reach
Comprehensive Offering:
Customised to your Needs
Nationwide distribution
network
» Full ticket amount to organisers
» Lowest credit card fees
» Dramatic cost savings through
customer service automation
» Present your event to 10m ticket buyers
» Sell directly from your Facebook Page
» Harness the power of social media sharing
» Intelligent mobile device solutions
» Integrate into your existing systems
» New functionalities tailored to your
organisation
» Custom design
» Integrated CRM solution
» Availability in 10,000 outlets
within Australia
» Event marketing support
4. Income beyond the ticket sale through banner
advertising on sites and on printed tickets, as well
as offers from our affiliate marketing network that
run on your ticketing site.
Additional income through banner advertising
Ubitix offers:
» gift vouchers
» season passes
» extensive features to
maximise merchandise
and hospitality sales
Special offers and
up-sale Opportunities
Maximise Event Revenue
Profit beyond ticket sales
5. Use the power of the crowd to promote your event: Ubitix includes
comprehensive affiliate management features that allow synergetic
media platforms or individual ambassadors that you appoint to
promote your event. Affiliates can customise their own promotion
pages/links and will be rewarded on generated sales.
Affiliate Management
Obtain insights into your ticket buyers through
using extensive reporting and data mining options
to enable improved sales and optimise processes.
Analytics – convert your insights into profit
6. Tangible Savings
Minimise Event Overheads
» FREE to event organiser
» No ongoing fee
» Full ticket amount
» Lowest credit card fees in the industry!
Lowest Fees
Dramatically reduce your customer support costs by offering ticket buyers self-service
options. Ubitix also includes a multi-user help ticket management facility that enables
event staff to effectively deal with open issues, ensure completion of tickets & assigning
to the appropriate contact.
“Ubitix social media and affiliate programs enabled us to
exponentially increase our sales and process 26,000 tickets
with minimal staff efforts.”
— Christoph Doerfel, Director of Australian Winter Festivals
Customer Self Service
No fees for
organisers!
7. Exponential awareness through:
» automatic publishing of ticket transactions on status messages
» interactions and comments,
» inform your friends at check out
» crowd sourced FAQs, etc.
With Ubitix you can sell directly from your
event Facebook page!
Mobile optimisation is key! Up to 50% of the tickets
sold by Ubitix’s organisers in 2013 were purchased from
mobile devices. From “Responsive Design” to intelligent
mobile applications.
Mobile Solutions that WorkUbitix directly integrates with social media platforms like Facebook
Mobile + Social Media Integration
Exponential Reach
8. The Ubitix ecosystem can be extended & tailored based on your
specific needs. Special functionalities, available outside of our
proven standard platform (e.g. integration with your accounting
systems or other individual requirements), can be added by our
development team.
The only event solution that includes a powerful customer relationship module
which enables you to have an integrated view of all customer details and
transactions. Customers can be targeted for marketing campaigns and you
can easily assign and monitor customer related tasks and actions.
360 Degrees Insight into your customers
No “off the shelf” online ticketing platform
All Aspects of the Process
Tailored to your Needs
Ubitix offers integrated solutions for
» onsite POS terminals,
» access control (e.g. mobile phone ticket scanner app)
» kiosk solutions
This enables you to streamline on-site ticket and hospitality sales and minimise
fraud. All transactions from online and onsite are stored in the central Ubitix
online database and event organisers can access and analyse results from the
web and mobile devices in real time. Alongside the software, Ubitix offers the
latest technology in touch devices (dedicated POS, tablets and printers) for rent
and for sale.
Advanced POS Solutions
Use Ubitix for time slot based ticketing or single session ticketing! Automation of the handling of tickets at different time intervals during a day.
Organisers can easily specify starting/end and session duration times as well
as offer different pricing and availability options.
Handling of sessions
The only solution in the market that offers to manage and automate the
process of periodically renewable subscriptions. Ubitix enables organisations
that have recurring payment requirements, like membership or subscription
fees, to manage them directly in the system.
Subscription Management
9. UBITIX MOBILE
mobile device ordering and pos
benefits
Ubitix Mobile is a mobile ordering and POS
terminal solution for the hospitality industry,
entertainment and sports events.
Customers can order and pay from their phones
and won’t be forced to wait in long queues at busy
times or have to remember complicated orders.
Hospitality operators can use their smart phones as
a Point of Sale terminal for effectively managing in
person and online sales.
Increase customer
satisfaction by avoiding
unnecessary queues -
Turning queuing time
into consumption time.
Easily setup and control
all aspects of the
offering (menu,
specials, etc.) from a
web browser.
Keep in touch with your
clients via ongoing
marketing campaigns.
Run special offers in real
time that influence
purchasing decisions.
Reduce staff overhead
and turn your phone
into a POS terminal,
avoiding the cost of
stand-alone systems.
Know each of your
customers: where they
live, how often they come
in, how much they spend
and what they buy.
Make your Phone a POS Terminal and
Avoid Queues for your Guests
10. UBITIX MOBILE - how it works
simple + easy to use
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3
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They select desired vendor in the vicinity and browse
through available drink and food options
After items are in virtual shopping cart they can be
ordered with one click using Ubitix’s secure interface
Once order is ready, the customer receives an SMS
notification to pick up their items
customers:
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2
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Easily setup your offerings/menu on the Ubitix website
Sell or receive orders from the mobile phone based
POS system
Hand over order when customers present their order ID
merchants:
11. Through a partnership with Touch
Networks, your tickets are available in
more than 10,000 outlets in Australia,
e.g. 7-Eleven & Australian Newsagents.
In addition, we can arrange
above the line campaigns like
light boxes, outdoor/in venue
posters & mobile advertising.
Through our affiliate
networks, we reach
more than 10,000,000
contacts in Australia.
Nationwide marketing + distribution network
Nationwide coverage
FAR AND WIDE above and beyondconnection benefits
12. Ubitix
the perfect solution for any event
Conferences / Gala Dinners Music Concerts Night Clubs
Sporting Events Cinema GOLF
13. CLIENT EXPERIENCE
Australian Winter Festivals:
» 4 events with 400,000 visitors run concurrently
» Added complexity of handling 12 sessions with 350 visitors a day and process all tickets in the 10 minute break
» Real time monitoring of commercial results on mobile devices
Australian Open Air Cinemas:
» Biggest nationwide open air cinema operator
» 120,000 tickets processed
» Extensive hospitality and accessories product integration
How some of our clients have revolutionised challenging event processes with Ubitix