There are two main types of teams: work teams that control ongoing business processes like customer service or manufacturing and are permanently assigned, focusing on product quality; and project teams that have limited timeframes like new product design or construction and focus on on-time delivery, budgets, and quality, with members reassigned after completion.

1. Types of Teams
(Cohen & Bailey, 1997)
• Work Team
• Controls a business process such as customer service or manufacturing.
Product or service quality is a key criteria.
• Permanent work assignment and full-time commitment.
• Project Team
• Project is limited by completion time such as new product design or
construction project. Delivery time, budget variance and design quality are
some criteria.
• Full-time commitment; after project team members are reassigned to
different projects.