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Uploaded byGreg Hardin
TWU Text-a-Librarian Service
The document describes the Text-a-Librarian service offered by Texas Woman's University Libraries, highlighting its convenience and accessibility with staffing available 83 hours a week. It provides details about the service hours and marketing efforts to promote the libraries' resources. The document also credits the staff involved in managing and supporting the service.
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TWU Text-a-Librarian Service
- 1. TWU LIBRARIES TEXT-A-LIBRARIAN SERVICE Greg Hardin, M.L.S. Reference Librarian II [email_address] @ghardin
- 2. WHY IT WORKSEasy Fast Familiarity Free
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- 5. STATISTICS 2011 January5 February 4 March 10 April 2 May June July August September October November December 2010 January February March April 3 May 7 June 10 July 4 August 2 September 23 October 14 November 6 December 6
- 6. MARKETING Web pageLibrary Blog Campus-wide marketing Web App
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- 10. STAFFING Txt-a-Librarian isstaffed 83 hours a week alongside our Ask-a-Librarian service. Sunday 2:00-10:00 pm Monday - Thursday 8:00 am - 10:00 pm Friday 8:00 am - 6:00 pm Saturday 9:00 am - 6:00 pm
- 11. MULTIPLE CAMPUSES TexasWoman’s University Libraries do have multiple departments and even multiple campuses.
- 12. CREDIT & THANKSTWU Libraries Web App: Johnathan Wilson Reference Librarian Ask-a service & Stats: Andy Tucker Reference Librarian Connie Maxwell Assistant Director, Research Staff who work with the TWU Libraries Ask-a & SMS services: Jimmie Lyn Harris, Annita Owens, Elaine Cox, Sandy Cochran, and Caitlin Rodgers
Editor's Notes
- #3 1) Why does the product you use work in your environment? -- For combined powerpoint: screen shots of what patron see and the librarian’s screen. EasyFastFamiliarity
- #6 2) How long have you been using it? What is the usage? -- For combined powerpoint: in e-mail send start date and total use stats for 2008, 2009, 2010 or for the years in the past three that you have staffed.
- #7 3) How have you publicized/promoted? How has it grown? -- For combined powerpoint: if you have any dramatic jumps in use you want to demonstrate.
- #8 Blog entry after rollout
- #9 after we release our library web app we advertised it as part of our campus marketing
- #11 4) How staffed – how is it shared, can you staffed at the desk, can you staff from home? -- For combined powerpoint: let me know number of hours staffed and if shared among librarian. Yes or no to if you staff at desk and can staff from home .
- #12 5) Are you in a cooperative or stand alone? How does work if you are serving multiple institutions or Pros/Cons of single institution v cooperative. All SMS and email questions are directed to our [email_address] address and passed to the appropriate department or campus including campuses in Dallas and Houston.