Of brains and buttons (UXCE, Berlin, Germany)Eric Reiss
There are four main topics in this presentation - from simple practical considerations to the more obscure cognitive triggers. IAs need to know this stuff and act on it before the interaction-design crowd, the business analysts, and the content strategists take it away from them:
1. Forms and basic functionality - the crap needs to work
2. Building shared references - folks won't buy what they don't understand
3. Value-added services - enhancing the experience through context
4. Cognitive triggers - influencing irrational decision-making processes
Innovation at Israel Mobile Monetization SummitEric Reiss
Everyone talks about innovation. But what is it? Everyone is developing apps. But will they gain traction in the marketplace? We all want to monetize our creations, but is there a recipe for success?
Perhaps there is. And I presented a new model for evaluating our work at the Mobile Monetization Summit in Tel Aviv in December 2013
A Framework to Identify Best Practices: Social Media and Web 2.0 Technologies...Connie White
Social media is used in a variety of domains, including emergency management. However, the question of which technologies are most appropriate for a given emergency remains open. We present a framework of dimensions of emergencies that can assist in selecting appropriate social media for an emergency situation. Social media is not a panacea but can be used effectively given the proper functions available from the particular services provided by each of the Web 2.0 technologies available. The main objective of this paper is to identify the best practices for social media to leverage its ability given the complexities that coincide with events. This is a conceptual paper based on the results of preliminary studies involving group interactions with emergency professionals with various backgrounds. In addition, emergency management students who are professionals in the field followed by another interview soliciting information from information systems scientist were surveyed. We found that each situation called forth various dimensions where only sub phases of the stated dimension may be used given the task type derived from the event characteristics. This lays a foundation upon which a more formal approach can be taken to help tame the social media mania into a manageable set of ‘best practices’ from which emergencies can be managed more effectively given Web 2.0 technologies and social collaborative online tools.
From Marketing to Social Media (and back again)Eric Reiss
Social media is the buzzword of the day. And it seems that anyone with over 20 followers on Twitter has become a self-proclaimed expert. But how do marketing and social media relate to each other? Is there really such a thing as “social media marketing”? Actually, there probably isn’t – but what there is can prove to be much more valuable in both the short- and long-term.
Of brains and buttons (UXCE, Berlin, Germany)Eric Reiss
There are four main topics in this presentation - from simple practical considerations to the more obscure cognitive triggers. IAs need to know this stuff and act on it before the interaction-design crowd, the business analysts, and the content strategists take it away from them:
1. Forms and basic functionality - the crap needs to work
2. Building shared references - folks won't buy what they don't understand
3. Value-added services - enhancing the experience through context
4. Cognitive triggers - influencing irrational decision-making processes
Innovation at Israel Mobile Monetization SummitEric Reiss
Everyone talks about innovation. But what is it? Everyone is developing apps. But will they gain traction in the marketplace? We all want to monetize our creations, but is there a recipe for success?
Perhaps there is. And I presented a new model for evaluating our work at the Mobile Monetization Summit in Tel Aviv in December 2013
A Framework to Identify Best Practices: Social Media and Web 2.0 Technologies...Connie White
Social media is used in a variety of domains, including emergency management. However, the question of which technologies are most appropriate for a given emergency remains open. We present a framework of dimensions of emergencies that can assist in selecting appropriate social media for an emergency situation. Social media is not a panacea but can be used effectively given the proper functions available from the particular services provided by each of the Web 2.0 technologies available. The main objective of this paper is to identify the best practices for social media to leverage its ability given the complexities that coincide with events. This is a conceptual paper based on the results of preliminary studies involving group interactions with emergency professionals with various backgrounds. In addition, emergency management students who are professionals in the field followed by another interview soliciting information from information systems scientist were surveyed. We found that each situation called forth various dimensions where only sub phases of the stated dimension may be used given the task type derived from the event characteristics. This lays a foundation upon which a more formal approach can be taken to help tame the social media mania into a manageable set of ‘best practices’ from which emergencies can be managed more effectively given Web 2.0 technologies and social collaborative online tools.
From Marketing to Social Media (and back again)Eric Reiss
Social media is the buzzword of the day. And it seems that anyone with over 20 followers on Twitter has become a self-proclaimed expert. But how do marketing and social media relate to each other? Is there really such a thing as “social media marketing”? Actually, there probably isn’t – but what there is can prove to be much more valuable in both the short- and long-term.
It is well known by now, that the world has suffered an
economic downturn. This has led many governments and
organisations to invest resources into researching varying
strategies to combat such problem. For some time now,
governments have been promoting growth by encouraging local
spending; we have witnessed this through ‘shop local’
campaigns and local currencies. We introduce BARTER a
moBile sociAl netwoRking supporTing local Ethical tRading
system to tackle this issue, at it’s core an information system
that encompasses technology, social media and business
analytics are brought together to engage customers, traders and
citizens to spend locally by featuring the intrinsic and extrinsic
motivations of trading local. After situating BARTER at the
heart of the community (with varying traders in and around
Lancaster, UK) for some time, this presentation is a follow on from a
“BARTER Visualisations” design concept, reporting on the
progression and recent developments in the project. Whilst these
systems are in place within the community, further research is
being conducted to evaluate if revealing and transforming
transaction data in a playful and informative manner will help
citizens better understand the flow of money in the local
economy.
Finding The Voice of A Virtual Community of PracticeConnie White
Critical components for a successful Community of Practice (CoP) are that: 1) the community members have a space where their voice can be heard and that, (2) the proper technology is given to them to aid in this effort. We describe a Dynamic Delphi system under development which interprets the group’s voice in the creation of information during the initial start up phases when cultivating a CoP. Community members’ alternatives are explored, justified and debated over periods of time, and best reflect the group’s opinion at any moment in time where collective intelligence will be created from the interactions amongst group members. The system could handle a wide variety of types of decisions reflecting the diversity of goals given a CoP including emergency response actions, prediction markets, lobbying efforts, any sort of problem solving, making investment suggestions, etc. Pilot studies indicate that the group creates a greater number of better ideas. Ongoing studies are described, including applications to emergency management planning and response. They demonstrate that implementing a Dynamic Delphi system will prove conducive for building the initial repertoire of ideas, rules, policies or any other aspect of the community’s ‘voice’ that should be heard, in such a way that the individual voices are juxtaposed in harmony to create a single song.
When you look at content strategy closely, you'll discover it runs through virtually every discipline—both online and off—from web development to service design to advertising. Once you understand the generic principles, you can apply content strategy anywhere you choose.
These are the slides to support my talk for the Emergency Management Association of Georgia May 26, 2011 Savannah Situational Awareness workshop. The message is that people, technology, social media and emergency management can all build a better awareness together using a mobile platform.
The Web Dogma 10 years on: tarnished or timeless?Eric Reiss
The Web Dogma was first conceived in 2003 as a set of usability best practices that transcended fashion and technology. Today, these guidelines are used by thousands of designers and studios the world over. But as we enter a new age where "responsive design" and "mobile first" have become the watchwords of a new generation, has the Web Dogma stood the test of time? The answer may surprise you!
Based on National Qualifications Framework for Higher Education of Thailand, this Doctor of Philosophy in eLearning Methodology (PhDeLM) is a Plan 1.1 research degree program requiring students to take no coursework but register for 48 credits for research work to complete their dissertation. This Stylebook comprise of two main chapters.This chapter includes the details about three phases of study. Chapter-2 covers the Stylebook which provided details of formats of documents, reports and
dissertation in order to help all students to have uniformity in writing the manuscripts.
Of brains and buttons (DfC6, Cologne, Germany)Eric Reiss
There are four main topics in this presentation - from simple practical considerations to the more obscure cognitive triggers. IAs need to know this stuff and act on it before the interaction-design crowd, the business analysts, and the content strategists take it away from them:
1. Forms and basic functionality - the crap needs to work
2. Building shared references - folks won't buy what they don't understand
3. Value-added services - enhancing the experience through context
4. Cognitive triggers - influencing irrational decision-making processes
This is a more refined, somewhat European-ized version of an earlier presentation made in Denver, CO.
It is well known by now, that the world has suffered an
economic downturn. This has led many governments and
organisations to invest resources into researching varying
strategies to combat such problem. For some time now,
governments have been promoting growth by encouraging local
spending; we have witnessed this through ‘shop local’
campaigns and local currencies. We introduce BARTER a
moBile sociAl netwoRking supporTing local Ethical tRading
system to tackle this issue, at it’s core an information system
that encompasses technology, social media and business
analytics are brought together to engage customers, traders and
citizens to spend locally by featuring the intrinsic and extrinsic
motivations of trading local. After situating BARTER at the
heart of the community (with varying traders in and around
Lancaster, UK) for some time, this presentation is a follow on from a
“BARTER Visualisations” design concept, reporting on the
progression and recent developments in the project. Whilst these
systems are in place within the community, further research is
being conducted to evaluate if revealing and transforming
transaction data in a playful and informative manner will help
citizens better understand the flow of money in the local
economy.
Finding The Voice of A Virtual Community of PracticeConnie White
Critical components for a successful Community of Practice (CoP) are that: 1) the community members have a space where their voice can be heard and that, (2) the proper technology is given to them to aid in this effort. We describe a Dynamic Delphi system under development which interprets the group’s voice in the creation of information during the initial start up phases when cultivating a CoP. Community members’ alternatives are explored, justified and debated over periods of time, and best reflect the group’s opinion at any moment in time where collective intelligence will be created from the interactions amongst group members. The system could handle a wide variety of types of decisions reflecting the diversity of goals given a CoP including emergency response actions, prediction markets, lobbying efforts, any sort of problem solving, making investment suggestions, etc. Pilot studies indicate that the group creates a greater number of better ideas. Ongoing studies are described, including applications to emergency management planning and response. They demonstrate that implementing a Dynamic Delphi system will prove conducive for building the initial repertoire of ideas, rules, policies or any other aspect of the community’s ‘voice’ that should be heard, in such a way that the individual voices are juxtaposed in harmony to create a single song.
When you look at content strategy closely, you'll discover it runs through virtually every discipline—both online and off—from web development to service design to advertising. Once you understand the generic principles, you can apply content strategy anywhere you choose.
These are the slides to support my talk for the Emergency Management Association of Georgia May 26, 2011 Savannah Situational Awareness workshop. The message is that people, technology, social media and emergency management can all build a better awareness together using a mobile platform.
The Web Dogma 10 years on: tarnished or timeless?Eric Reiss
The Web Dogma was first conceived in 2003 as a set of usability best practices that transcended fashion and technology. Today, these guidelines are used by thousands of designers and studios the world over. But as we enter a new age where "responsive design" and "mobile first" have become the watchwords of a new generation, has the Web Dogma stood the test of time? The answer may surprise you!
Based on National Qualifications Framework for Higher Education of Thailand, this Doctor of Philosophy in eLearning Methodology (PhDeLM) is a Plan 1.1 research degree program requiring students to take no coursework but register for 48 credits for research work to complete their dissertation. This Stylebook comprise of two main chapters.This chapter includes the details about three phases of study. Chapter-2 covers the Stylebook which provided details of formats of documents, reports and
dissertation in order to help all students to have uniformity in writing the manuscripts.
Of brains and buttons (DfC6, Cologne, Germany)Eric Reiss
There are four main topics in this presentation - from simple practical considerations to the more obscure cognitive triggers. IAs need to know this stuff and act on it before the interaction-design crowd, the business analysts, and the content strategists take it away from them:
1. Forms and basic functionality - the crap needs to work
2. Building shared references - folks won't buy what they don't understand
3. Value-added services - enhancing the experience through context
4. Cognitive triggers - influencing irrational decision-making processes
This is a more refined, somewhat European-ized version of an earlier presentation made in Denver, CO.