View text of talk here: http://bit.ly/1UQVG4p A lightning talk presented at Museum and the Web 2016 in Los Angeles. An exploration of what happens when museums try to move from a "me-first" culture to a visitor-centered methodology in their spaces, and some ideas on how to live with failure.

1. TurningtheBattleship:
PilotsintheHolocaustMuseum
Elissa Frankle
United States Holocaust Memorial Museum
@museums365

5. FlickruserSuthaKamalCCBY-SA2.0

7. This is me.

8. This is where I sit.

22. PleasantGranary

30. FlickrUserNiallKennedy;seenatScienceFictionMuseum,Seattle

31. Audiences:
Define, Commit, Recommit.

32. Get on the floor.
Get data.
Get listening.

33. Expand your universe.
(And don’t be surprised if your
time scale is geologic at first.)

34. What’s stopping you?
Elissa Frankle
@museums365
efrankle@ushmm.org