Trinitas Training Services provides training and development solutions to employers to improve employee skills. With over 20 years of experience, Trinitas prides itself on delivering quality, flexibility and excellence through understanding client needs. Courses include first aid, health and safety, food safety, safeguarding, and specialist topics for children/young people and adults. Training is offered nationally with locations in Nottingham and Essex. Custom packages can be designed to meet specific organizational needs.

1. OUR VISION IS SIMPLE - QUALITY, FLEXIBILITY AND EXCELLENCE
“Helping our clients to deliver quality services
through the provision of tailored training,
national standard recruitment and ongoing
business support. Exceeding our clients
expectations by consistently working towards
our clients needs, whilst creating a work place
where our employees grow, develop and
obtain their full potential.”
TRINITAS TRAINING DIRECTORY 2010

2. WHO WE ARE, WHAT WE DO AND HOW WE DO IT
Trinitas Training Services provide training and development solutions to employers looking to
improve and enhance the knowledge and skills of its employees all over the UK. With over 20
years industry knowledge and experience we pride ourselves on delivering quality, flexibility and
excellence to you and your organisation, through the understanding of your individual business,
training and development needs.
We pride ourselves on our bespoke services so if we don’t offer a course that you require; we will
do our best to add this to our services. We are also happy to adjust the format of our courses to
meet your organisations needs and requirements.
Training Identification Consultancy Comprehensive Delegate
Feedback
The training and development of staff is
essential for all organisations. We are able
Following course completion you will
to work with you to identify key training
receive a full delegate summary, covering
requirements for your employees and
all learning outcomes, further training and
devise Personal Development
development needs and an overview of
Programmes (PDPs) for these individuals.
your delegates thoughts on the course.
This will help you to meet regulatory
This will enable you to review the
requirements alongside planning your
effectiveness of the course and indeed the
individual training budgets.
quality of our service.
Learner Support Service Cost
(Specific to distance learning) Throughout The costs of our training packages are
a delegates time with us we offer a Learner formulated on an individual basis. This
Support Service to provide guidance, allows us the flexibility to meet your needs
advice and direction during the completion with a bespoke training package and also
of their learning. This facility helps to to give you the most cost effective options
maintain delegate engagement and based on delegate numbers and locations.
motivation whilst also allowing us to We are certain that we can offer you
identify and manage any potential issues. something you need, if what you require is
not listed, please contact us.
Location
Trinitas trains
organisations throughout
the UK. We have our own
training facilities at our
Headquarters in
Nottingham and a branch
conveniently located in
Essex too.

3. TRINITAS MANDATORY TRAINING
FIRST AID APPOINTED PERSON
EMERGENCY FIRST AID AT WORK
CIEH FOOD SAFETY
MANUAL HANDLING
HEALTH & SAFETY
INFECTION CONTROL
SAFEGUARDING CHILDREN
SAFEGUARDING ADULTS
WWW.TRINITAS.ORG.UK

4. MANDATORY TRAINING
Trinitas provide all the mandatory courses required for your organisation to meet the CQC
regulations and legislation. We provide regular open courses at our headquarters in
Nottingham and deliver in-house training throughout the East Midlands, Essex and
surrounding areas.
FIRST AID APPOINTED PERSON EMERGENCY FIRST AID AT WORK
Course Objectives: Course Objectives:
• Legislation • CPR
• Scene Assessment • Resuscitation
• CPR • Scene Assessments
• Choking • Emergency Services
• Emergency Services • Recognising Serious Illness
• Serious Bleeding • Choking
• Shock Management • Serious Bleeding
• Burns and Scolds • Recovery Position
• Wound Care • The Law
• Spinal Injuries
Who the course is for? Who the course is for?
All staff working within the social care sector & All staff working within the social care sector &
any staff required under HSE regulations any staff required under HSE regulations
Duration /Format: Duration /Format:
4 Hour Course 6 Hour Course
On completion of these first aid courses, delegates will receive an HSE accredited first aid
certificate. Trinitas offer a selection of other first aid courses, please refer to page...

5. MANDATORY TRAINING
CIEH FOOD SAFETY MANUAL HANDLING
Course Objectives: Course Objectives:
Ÿ Legal Duties · Legal Requirements
Ÿ Personal Hygiene · Safe Handling
Ÿ Food Hazards · Dangerous Methods
Ÿ Bacteria · Team Handling
Ÿ Food deliveries and Storage
· Falls and Assisted Falls
Ÿ Food Preparation and Cooking
· Equipment
Ÿ Temperatures
Ÿ Pest Control · Communication
Ÿ Waste · Risk Assessments
Cleaning · Record Keeping and Report Writing
Who the course is for? Who the course is for?
All staff with direct involvement in food All staff working within the social care sector
preparation.
Duration /Format:
Duration /Format:
6 Hours
6 Hour – Full day course
CIEH Accredited
On completion of our Food Safety course, all delegates will receive an accredited Charted
Institute of Environmental Health certificate.

6. MANDATORY TRAINING
HEALTH & SAFETY INFECTION CONTROL
Course Objectives: Course Objectives:
Ÿ Duties and responsibilities Ÿ Legal Requirements
Ÿ Risk Assessments Ÿ Procedures
Ÿ Minimising Risks Ÿ Chain of Infection
Ÿ Accidents and untoward incidents Ÿ Parasites, Bacteria and Viruses
Ÿ Chemicals Ÿ Hand Washing
Ÿ Laundry and linen Ÿ Cleaning
Ÿ Waste Ÿ Barriers
Ÿ Bathing and showering Ÿ Waste and its Disposal
Ÿ Sharps
Ÿ Hand washing Who the course is for?
Ÿ Visitors
Lone Working All staff working within the social care sector
Who the course is for? Duration /Format:
All care staff working within the social care 4 Hours – ½ Day
sector
Duration /Format:
6 Hour – Full day course
SAFEGUARDING CHILDREN SAFEGUARDING ADULTS - POVA
Course Objectives: Course Objectives:
Ÿ Legislation and Guidelines Ÿ Legislation
Ÿ Recognising Signs & Symptoms Ÿ Abuse and Neglect
Ÿ Child Abuse Ÿ Types of Abuse
Ÿ Responding to child abuse concerns Ÿ Signs and Symptoms
Ÿ Who to contact Ÿ Risk Assessment
Ÿ Duty of Care Ÿ Taking Action
Ÿ Whistle Blowing
Who the course is for? Reporting and Recording
Anyone working with children Who the course is for?
Duration /Format: Anyone working with children
6 Hour – Full day course Duration /Format:
6 Hour – Full day course

7. TRINITAS FIRST AID TRAINING
3 DAY FIRST AID AT WORK
FIRST AID - CARE FOR CHILDREN
FIRST AID - LIFE SUPPORT
FIRST AID FOR SPORT
WWW.TRINITAS.ORG.UK

8. FIRST AID
FIRST AID - CARE FOR CHILDREN
3 DAY FIRST AID AT WORK
Course Objectives: Course Objectives:
Ÿ What is a First Aider Ÿ Legislation
Ÿ First Aid in the Workplace Ÿ Scene Assessment
Ÿ Roles and Responsibilities Ÿ CPR
Ÿ Action in an emergency Ÿ Choking
Ÿ Primary and Secondary Assessment Ÿ Emergency Services
Ÿ Breathing and Circulation Ÿ Serious Bleeding
Ÿ Principles of Resuscitation, Disorders of Ÿ Shock Management
Ÿ Respiration Ÿ Burns and Scolds
Ÿ Wounds & Bleeding, Bites & Stings Ÿ Wound Care
Ÿ Disorders of Consciousness Ÿ Spinal Injuries
Ÿ Incident & Casualty Management Ÿ Disorders of Consciousness
Ÿ Burns Ÿ Bones, Joints, Muscle and Eye Injuries
Ÿ Bones, Joints & muscle injuries Ÿ Poisoning
Ÿ Poisoning Ÿ Meningitis
Ÿ Assessment Process Ÿ Effects of Heat and Cold
Ÿ Croup, Breath Holding and Sickle Cell
Who the course is for? Anaemia
All staff working within the social care sector &
any staff required under HSE regulations Who the course is for?
All staff working with children
Duration /Format:
3 day Course Duration /Format:
2 days – 12 hours
“I have completed many first aid courses, but
this was by far the best!”
Alan Leask, Heathcotes
On completion of these courses, delegates will receive an HSE accredited certificate.

9. FIRST AID
FIRST AID - LIFE SUPPORT
FIRST AID FOR SPORT
Course Objectives:
Ÿ Action in an emergency Course Objectives:
Ÿ Basic Life Support
Primary Survey Ÿ What is a First Aider
Ÿ Asthma
Who the course is for? Ÿ Choking
Ÿ Sprains and Strains
All staff working within the social care sector & Ÿ Bleeding
any staff required under HSE regulations Action in an emergency
Duration /Format: Who the course is for?
3 hours Sport Coaches
HSE ACCREDITED Duration /Format:
1 Day Course
HSE ACCREDITED
On completion of these courses, delegates will receive an HSE accredited certificate.
SHOP@TRINITAS
For your convenience we have introduced an online shop. Our shop offers a variety of
first aid kits to suit a variety of industries HSE requirements. Our range cater for small,
medium and large business, catering establishments, carers of children and sports
teams. For more information, call us now on: 0115 964 8344

10. TRINITAS CHILDREN & YOUNG PEOPLE
TRAINING
AUTISM AWARENESS
CHALLENGING BEHAVIOURS
COMMUNICATION
CONFLICT MANAGEMENT
COSHH
DEALING WITH DISCLOSURES
DIET & NUTRITION
DRUG & ALCOHOL MISUSE
EATING DISORDERS
DISABILITY AWARENESS
EQUALITY & DIVERSITY
EARLY YEARS CHILD DEVELOPMENT 0 - 5
WWW.TRINITAS.ORG.UK

11. CHILDREN & YOUNGER PEOPLE
AUTISM AWARENESS CHALLENGING BEHAVIOURS
Course Objectives: Course Objectives:
Ÿ The similarities and difference of people within Ÿ Legislation/Homes Policies and Procedures
the autism spectrum Ÿ Fear and Anger
Ÿ Understand the autism spectrum Ÿ Effects of Challenging Behaviour
Ÿ The Triad of Impairments Ÿ Violence and Aggression
Ÿ Social Interaction Ÿ Triggers and Warning Signs
Ÿ Communication Ÿ Prevention
Ÿ Sensory Difficulties Ÿ Effective Communication
Ÿ Teaching principles that can support those on Ÿ Defusing the Situation
the autism spectrum Ÿ Support
Ÿ Identify ways in which we can apply these
principles to benefit individuals Who the course is for?
Who the course is for? All staff working within the social care sector
All staff working within the social care sector Duration /Format:
Duration /Format: 1 Day – 6 Hours
6 Hour – full day course
COMMUNICATION CONFLICT MANAGEMENT
Course Objectives: Course Objectives:
Ÿ Techniques Ÿ What is Conflict?
Ÿ Verbal, Non Verbal and Behavioural Ÿ Understanding the positive and negative
Communication aspects of conflict
Ÿ Barriers Ÿ Understanding the causes of conflict
Ÿ Open and Closed Communication Ÿ What can we do to prevent the causes of
Ÿ Body Language, Eye Contact, and conflict
Ÿ Facial Expressions Ÿ Conflict management styles
Ÿ Reflective Listening Ÿ Effective Strategies
Ÿ Empathy Ÿ Reviews, Appraisals and Performance
Ÿ Gestures Management
Ÿ Medical Issues Personal Objectives and Action Plans
Who the course is for? Who the course is for?
All staff working within the social care sector Senior team members and managers
Duration /Format: Duration /Format:
1 Day – 6 Hours 6 Hours – full day course

12. CHILDREN & YOUNGER PEOPLE
COSHH DEALING WITH DISCLOSURES
Course Objectives: Course Objectives:
Ÿ What is a disclosure?
Ÿ What Substances are Hazardous to Health Ÿ Attitudes, beliefs and myths
Ÿ Responsibilities Ÿ Different forms of disclosures
Ÿ Risk Assessments Ÿ Simple Steps for Handling Disclosures
Ÿ Labels Ÿ Report Writing and Recording
Ÿ Chemicals – What Can and Can’t be Used Ÿ Do’s and Don’ts
Ÿ Waste Ÿ Process for reporting disclosures
Ÿ Infection Control Ÿ Continuing after receiving a disclosure
Ÿ Respiratory Hazards Managing your own feelings
Ÿ First Aid
Who the course is for?
Who the course is for?
Any individual working within the social care and
All staff working within the social care sector education setting
Duration /Format: Duration /Format:
1 Day – 6 Hours 6 Hours – Full day
DIET & NUTRITION DRUG & ALCOHOL MISUSE
Course Objectives: Course Objectives:
Ÿ Nutrients and Food Groups Ÿ Identify Key Issues, Including Risk and
Ÿ Dehydration and Malnutrition Protective Factors Relating to Drug and
Ÿ Cultural and Religious Needs Alcohol misuse
Ÿ Promoting Choice Ÿ Plan Mid to Long Term Strategies
Ÿ Assessments Ÿ Respond to Immediate Situations
Ÿ Well Being Ÿ Develop Action Plans Specific to Individual
Ÿ Young Person Involvement Working Environments
Ÿ Reporting and Recording Ÿ Accessing Outside Services
Eating Disorders Working With Families
Who the course is for? Who the course is for?
Bespoke to each care sector Persons working with individuals who are at risk
of Drug and Alcohol Misuse
Duration /Format:
Duration /Format:
6 Hour – Full day course
6 Hour Full day course

13. CHILDREN & YOUNGER PEOPLE
EATING DISORDERS DISABILITY AWARENESS
Course Objectives: Course Objectives:
Ÿ Identify different types of “eating disorders” Ÿ Understanding of disability, dignity, diversity
Ÿ Explore methods of assessments when and equality and related terminology
working with people who are experiencing Ÿ Identify the key legislation relating to disability
“eating disorders” and the moral legal and ethical implications in
Ÿ Consider the early warning signs of “eating relation to these legislation requirements
disorders” Ÿ Identifying what is commonly known as
disability and identify the difference between
Ÿ How to enable people to manage their “eating disability and impairment
disorder”
Ÿ Understand the social model of disability and
understand physical, attitudinal and social
Who the course is for?
barriers
Ÿ Understand appropriate language and
Ideal for people working within social care and
communication methods
education settings
Ÿ Challenge attitudes, behaviours and beliefs
Ÿ Understand how to identify and report poor
Duration /Format:
practices
6 Hour Full day course
Who the course is for?
Individuals working with disabled people
EQUALITY & DIVERSITY
Duration /Format:
Course Objectives:
6 Hours
Ÿ Meaning of Equality and Diversity
Ÿ Terminology
Ÿ Equal Opportunities EARLY YEARS CHILD DEVELOPMENT
Ÿ Legislation 0-5
Ÿ The Equality Bill ( The 7 Strands)
Ÿ Attitudes Course Objectives:
Ÿ Discrimination
Ÿ Bullying and Harassment Ÿ Understanding and facilitating social and
Ÿ Disability emotional development
Ÿ Putting it into Practice Ÿ Identifying Influences on Child Development
Ÿ Community Perceptions Ÿ How children learn
Ÿ Promoting physical development
Who the course is for? Supporting positive behaviours
For all staff working within the social care Who the course is for?
sector
All those involved in direct care with children
Duration /Format: aged 0-5
6 Hour – Full day course Duration /Format:
6 Hour one day course

14. TRINITAS ADULT TRAINING
THE BENEFITS OF ACTIVITIES WITHIN THE SOCIAL CARE
SECTOR
AUTISM AWARENESS
CHALLENGING BEHAVIOURS
COMMUNICATION
CONFLICT MANAGEMENT
CONTINENCE PROMOTION
COSHH
DEMENTIA AWARENESS
DIET & NUTRITION
DRUG & ALCOHOL MISUSE
DYING , DEATH & BEREAVEMENT
EATING DISORDERS
EQUALITY & DIVERSITY
WWW.TRINITAS.ORG.UK

15. ADULT SERVICES
THE BENEFITS OF ACTIVITIES WITHIN AUTISM AWARENESS
THE SOCIAL CARE SECTOR
Course Objectives:
Course Objectives:
Ÿ The similarities and difference of people within
Ÿ Person Centred Care the autism spectrum
Ÿ Care Planning and Record Keeping Ÿ Understand the autism spectrum
Ÿ Benefits Ÿ The Triad of Impairments
Ÿ Choice Ÿ Social Interaction
Ÿ Independence Ÿ Communication
Ÿ Building an Activities Matrix Ÿ Sensory Difficulties
Ÿ Dementia Ÿ Teaching principles that can support those on
Activity Ideas the autism spectrum
Ÿ Identify ways in which we can apply these
Who the course is for? principles to benefit individuals
All staff directly involved within the social care Who the course is for?
sector
All staff working within the social care sector
Duration /Format:
Duration /Format:
6 Hour – Full day course
6 Hour – full day course
CHALLENGING BEHAVIOURS COMMUNICATION
Course Objectives: Course Objectives:
Ÿ Legislation/Homes Policies and Procedures Ÿ Techniques
Ÿ Fear and Anger Ÿ Verbal, Non Verbal and Behavioural
Ÿ Effects of Challenging Behaviour Communication
Ÿ Violence and Aggression Ÿ Barriers
Ÿ Triggers and Warning Signs Ÿ Open and Closed Communication
Ÿ Prevention Ÿ Body Language, Eye Contact, and Facial
Ÿ Effective Communication Expressions
Ÿ Defusing the Situation Ÿ Reflective Listening
Ÿ Support Ÿ Empathy
Ÿ Gestures
Who the course is for? Ÿ Medical Issues
All staff working within the social care sector Who the course is for?
Duration /Format: All staff working within the social care sector
1 Day – 6 Hours Duration /Format:
1 Day – 6 Hours

16. ADULT SERVICES
CONFLICT MANAGEMENT CONTINENCE PROMOTION
Course Objectives: Course Objectives:
Ÿ What is Conflict? Ÿ What is Continence
Ÿ Understanding the positive and negative Ÿ Anatomy
aspects of conflict Ÿ Causes
Ÿ Understanding the causes of conflict Ÿ Dignity and Confidentiality
Ÿ What can we do to prevent the causes of Ÿ Pressure Management and Skin Care
conflict Ÿ Infection Control
Ÿ Conflict management styles Ÿ Continence Aids
Ÿ Effective Strategies Ÿ Pants, Pads and Bed Protection
Ÿ Reviews, Appraisals and Performance Medication
Management
Ÿ Personal Objectives and Action Plans Who the course is for?
Who the course is for? All staff working within the social care sector
Senior team members and managers Duration /Format:
Duration /Format: ½ Day Course – 4 Hours
6 Hours – full day course
COSHH DEMENTIA AWARENESS
Course Objectives: Course Objectives:
Ÿ What Substances are Hazardous to Health Ÿ Types of Dementia
Ÿ Responsibilities Ÿ Stages
Ÿ Risk Assessments Ÿ Working with Families
Ÿ Labels Ÿ Person Centred Care
Ÿ Chemicals – What Can and Can’t be Used Ÿ Communication
Ÿ Waste Ÿ Care and Practical Intervention
Ÿ Infection Control Ÿ Effective Activities
Ÿ Respiratory Hazards Ÿ Behavioural Difficulties
Ÿ First Aid Ÿ Nutrition
Who the course is for? Who the course is for?
All staff working within the social care sector All staff working within the social care sector/ or
with people affected by Dementia
Duration /Format:
Duration /Format:
1 Day – 6 Hours
1 Day – 6 Hours

17. ADULT SERVICES
DISABILITY AWARENESS DIET & NUTRITION
Course Objectives: Course Objectives:
Ÿ Understanding of disability, dignity, diversity Ÿ Nutrients and Food Groups
and equality and related terminology Ÿ Dehydration and Malnutrition
Ÿ Identify the key legislation relating to disability Ÿ Cultural and Religious Needs
and the moral legal and ethical implications in Ÿ Promoting Choice
relation to these legislation requirements Ÿ Assessments
Ÿ Identifying what is commonly known as Ÿ Well Being
disability and identify the difference between Ÿ Reporting and Recording
disability and impairment Ÿ Recognising and Acting on Change
Ÿ Understand the social model of disability and
understand physical, attitudinal and social Who the course is for?
barriers
Ÿ Understand appropriate language and Bespoke to each care sector
communication methods
Ÿ Challenge attitudes, behaviours and beliefs Duration /Format:
Ÿ Understand how to identify and report poor
practices 6 Hour – Full day course
Who the course is for?
Individuals working with disabled people
DRUG & ALCOHOL MISUSE
Duration /Format:
Course Objectives:
6 Hours
Ÿ Identify Key Issues, Including Risk and
Protective Factors Relating to Drug and
Alcohol misuse
Ÿ Plan Mid to Long Term Strategies
Ÿ Respond to Immediate Situations
Ÿ Develop Action Plans Specific to Individual
Working Environments
“The course was great especially the Ÿ Accessing Outside Services
tutor, she knows Ÿ Working With Families
how to explain.”
Who the course is for?
Persons working with individuals who are at risk
of Drug and Alcohol Misuse
Duration /Format:
1 Day – 6 Hours
Theresa Wilton, Ashlee Residential
Home

18. ADULT SERVICES
DYING, DEATH & BEREAVEMENT EATING DISORDERS
Course Objectives: Course Objectives:
Ÿ Stages of Dying Ÿ Identify different types of “eating disorders”
Ÿ Communication Ÿ Explore methods of assessments when
Ÿ Planning working with people who are experiencing
Ÿ The Body “eating disorders”
Ÿ Culture and Ethics Ÿ Consider the early warning signs of “eating
Ÿ Notifications and Formalities disorders”
Ÿ Stages of Bereavement Ÿ How to enable people to manage their “eating
Ÿ Working with Families disorder
Ÿ Reporting and Recording
Who the course is for?
Who the course is for?
Ideal for people working within social care and
All staff working within the social care sector education settings
Duration /Format: Duration /Format:
1 Day – 6 Hours 6 Hour Full day course
EQUALITY & DIVERSITY
Course Objectives:
Ÿ Meaning of Equality and Diversity
Ÿ Terminology
Ÿ Equal Opportunities “I really enjoyed this course in
Ÿ Legislation equality and diversity. The lady who
Ÿ The Equality Bill ( The 7 Strands) did it was very good and bubbly which
Ÿ Attitudes made the time pass quickly, also very
Ÿ Discrimination helpful and welcomed questions.”
Ÿ Abuse
Ÿ Disability Pippa Hallford, Fairfield
Ÿ Putting it into Practice House
Ÿ Working with other Residents and Families
Who the course is for?
For all staff working within the social care sector
Duration /Format:
6 Hour – Full day course

19. TRINITAS ELDERLY TRAINING
THE BENEFITS OF ACTIVITIES WITHIN THE SOCIAL CARE SECTOR
THE SOCIAL CARE SECTOR
CARE OF DYING
CHALLENGING BEHAVIOURS
COMMUNICATION
CONFLICT MANAGEMENT
CONTINENCE PROMOTION
COSHH
DEMENTIA AWARENESS
DEPRIVATION OF LIBERTY SAFEGUARDING (DOLS)
DISABILITY AWARENESS
DYING, DEATH & BEREAVEMENT
EQUALITY & DIVERSITY
WWW.TRINITAS.ORG.UK

20. OLDER PEOPLE
THE BENEFITS OF ACTIVITIES WITHIN CARE OF DYING
THE SOCIAL CARE SECTOR
Course Objectives:
Course Objectives:
Ÿ Loss
Ÿ Person Centred Care Ÿ Culture and ethics
Ÿ Care Planning and Record Keeping Ÿ Stages of dying
Ÿ Benefits Ÿ Communication Planning
Ÿ Choice Ÿ The Body Formalities
Ÿ Independence Ÿ Notifications Stages of bereavement
Ÿ Building an Activities Matrix
Ÿ Dementia Who the course is for?
Ÿ Activity Ideas
Any person providing and of life care
Who the course is for?
Duration /Format:
All staff directly involved within the social care
Sector 6 Hours - Full day course
Duration /Format:
6 Hour – Full day course
CHALLENGING BEHAVIOUR COMMUNICATION
Course Objectives: Course Objectives:
Ÿ Legislation/Homes Policies and Procedures Ÿ Techniques
Ÿ Fear and Anger Ÿ Verbal, Non Verbal and Behavioural Commu-
Ÿ Effects of Challenging Behaviour nication
Ÿ Violence and Aggression Ÿ Barriers
Ÿ Triggers and Warning Signs Ÿ Open and Closed Communication
Ÿ Prevention Ÿ Body Language, Eye Contact, and Facial Ex-
Ÿ Effective Communication pressions
Ÿ Defusing the Situation Ÿ Reflective Listening
Ÿ Support Ÿ Empathy
Ÿ Gestures
Who the course is for? Ÿ Medical Issues
All staff working within the social care sector Who the course is for?
Duration /Format: All staff working within the social care sector
1 Day – 6 Hours Duration /Format:
1 Day – 6 Hours

21. OLDER PEOPLE
CONFLICT MANAGEMENT CONTINENCE PROMOTION
Course Objectives: Course Objectives:
Ÿ What is Conflict? Ÿ What is Continence
Ÿ Understanding the positive and negative as- Ÿ Anatomy
pects of conflict Ÿ Causes
Ÿ Understanding the causes of conflict Ÿ Dignity and Confidentiality
Ÿ What can we do to prevent the causes of con- Ÿ Pressure Management and Skin Care
flict Conflict management styles Ÿ Infection Control
Ÿ Effective Strategies Ÿ Continence Aids
Ÿ Reviews, Appraisals and Performance Man- Ÿ Pants, Pads and Bed Protection
agement Ÿ Medication
Ÿ Personal Objectives and Action Plans
Who the course is for? Who the course is for?
Senior team members and managers All staff working within the social care sector
Duration /Format: Duration /Format:
6 Hours – full day course ½ Day Course – 4 Hours
COSHH DEMENTIA AWARENESS
Course Objectives: Course Objectives:
Ÿ What Substances are Hazardous to Health Ÿ Types of Dementia
Ÿ Responsibilities Ÿ Stages
Ÿ Risk Assessments Ÿ Working with Families
Ÿ Labels Ÿ Person Centred Care
Ÿ Chemicals – What Can and Can’t be Used Ÿ Communication
Ÿ Waste Ÿ Care and Practical Intervention
Ÿ Infection Control Ÿ Effective Activities
Ÿ Respiratory Hazards Ÿ Behavioural Difficulties
Ÿ First Aid Nutrition
Who the course is for? Who the course is for?
All staff working within the social care sector All staff working within the social care sector/ or
with people affected by Dementia
Duration /Format:
Duration /Format:
1 Day – 6 Hours
1 Day – 6 Hours

22. OLDER PEOPLE
DIET & NUTRITION
Course Objectives:
· Nutrients and Food Groups
· Dehydration and Malnutrition
· Cultural and Religious Needs
· Promoting Choice
· Assessments
· Well Being
· Reporting and Recording DISABILITY AWARENESS
· Recognising and Acting on Change
· Effects of Dementia Course Objectives:
· Mealtime Support and Assistance
Ÿ Understanding of disability, dignity, diversity
Duration /Format: and equality and related terminology
Ÿ Identify the key legislation relating to disability
6 Hour – Full day course and the moral legal and ethical implications in
relation to these legislation requirements
Ÿ Identifying what is commonly known as disabil-
ity and identify the difference between disabili-
ty and impairment
Ÿ Understand the social model of disability and
DEPRIVATION OF LIBERTY
understand physical, attitudinal and social bar-
SAFEGUARDS riers
(DOLS) Ÿ Understand appropriate language and commu-
nication methods
Course Objectives: Ÿ Challenge attitudes, behaviours and beliefs
Ÿ Understand how to identify and report poor
Ÿ An Overview of the key parts of the MCA 2005 practices
Ÿ What is Deprivation of Liberty (Locked Doors,
Sedation etc) Who is this course for?
Ÿ Alternatives to Deprivation of Liberty
Ÿ When a Deprivation of Liberty can be Individuals working with disabled people
authorised
Ÿ Managing and supervisory authorities Duration /Format:
Ÿ Assessments and reviews
Ÿ The right to advocacy 6 Hours
Ÿ The care workers roles and responsibilities
Challenges and Emergencies
Who is this course for?
Individuals working with disabled people
Duration /Format:
All staff working within the Social Care Sector

23. OLDER PEOPLE
DYING, DEATH AND BEREAVEMENT EQUALITY AND DIVERSITY
Course Objectives: Course Objectives:
Ÿ Stages of Dying Ÿ Meaning of Equality and Diversity
Ÿ Communication Ÿ Terminology
Ÿ Planning Ÿ Equal Opportunities
Ÿ The Body Ÿ Legislation
Ÿ Culture and Ethics Ÿ The Equality Bill ( The 7 Strands)
Ÿ Notifications and Formalities Ÿ Attitudes
Ÿ Stages of Bereavement Ÿ Discrimination
Ÿ Working with Families Ÿ Abuse
Ÿ Reporting and Recording Ÿ Disability
Ÿ Putting it into Practice
Who is this course for? Working with other Residents and Families
All staff working within the social care sector Who is this course for?
Duration /Format: For all staff working within the social
care sector
1 Day – 6 Hours
Duration /Format:
6 Hour – Full day course
“Had great feedback – everyone was in really
high spirits, felt they’d learnt a lot and in a really
fun environment Many thanks for your
professionalism and commitment!”
Natascha Rock, Leonard
Cheshire Disability

24. CONTACT US
Mercury House
Shipstones Business Centre
Northgate
New Basford
Nottingham
NG7 7FN
TEL NOTTS OFICE: 0115 964 8344
TEL ESSEX OFFICE: 01206 797311
FAX: 0115 964 8201
INFO@TRINITAS.ORG.UK
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