The document discusses key trends in human resources management, including the use of standard occupational classifications (SOCs) to guide hiring, ensuring equal opportunity and unbiased practices through compliance with the Federal Register, and implementing performance appraisal and award systems to motivate employees and improve performance and service quality when decisions are made fairly and without bias. The trends discussed can contribute positively to organizational goals if properly implemented.

1. TRENDS IN HUMAN RESOURCES MANAGEMENT
Sharon R. Kitchen
University of Maryland University College
UCSP 615
10 Oct 2015

2. DISCUSSION:
The below listed HR Trends were chosen based on an evaluation of what motivates employees to produce quality services and
performance.
 Standard Occupational Classifications
 Federal Register
 Awards
 Performance Appraisals
 Rater Motivations
 Importance of Discussed Trends

3. STANDARD OCCUPATIONAL CLASSIFICATIONS (SOC)
 Hiring Trends
 Revising the SOC
 SOC Policy Committee

4. FEDERAL REGISTER
 Unbiased
 Equal Opportunity
 Hiring Trends

5. POSITIVE RESULTS:
Research indicates that the implementation of an awards system and an appraisal system can result positively for service quality and
performance when each system’s decisions are made based on unbiased, fair recommendations.
 Awards
 Performance Appraisals
 Unbiased
 Fair

6. AWARDS
 Awarding Trends
 Results of Biased Awarding

7. PERFORMANCE APRAISALS
 Evaluating Trends
 Contract Fulfillment
 Employer Support
 Senior to Subordinate Interaction

8. RATER MOTIVATION
 Evaluating Trends
 Rewards and Recognition
 Forced Appraisals

9. IMPORTANCE OF DISCUSSED TRENDS
 Contributes to Quality Service and
Performance

10. CONCLUSION
 Employees Complete Performance
Appraisals to Streamline Quality
Service and Production
 And Award Employees for a Job
Well Done Whether it is
Outstanding Customer Service or
Superior Quality Control

11. REFERENCES:
 Harrington, J. R. Lee, J. H. (Jun 2015). Public Personnel Management. Vol. 44 Issue 2, p214-
238. DOI: 10.1177/0091026014564071
 Park, S. (Dec 2014). Public Personnel Management. Vol. 43 Issue 4, p387-414. (journal article-
research, tables/charts) ISSN: 0091-0260, Database: CINAHL Complete
 Metcalf, H. (Sep 2015). INSIGHT into Diversity. p26-28. Database: Business Source Complete
 National Archives and Records Administration Fed. Reg., Vol. 79, Issue 99, Part III. (May, 22.
2014). Office of Management and Budget. SOC-Revision for 2018; Notice. Retrieved from
http://www.bls.gov/soc/FRn_May_22_2014.pdf
 Ueno, A. (Jan-Mar 2013). Services Marketing Quarterly. Vol. 34 Issue 1, p34-48. 15p. 1 Chart.
DOI: 10.1080/15332969.2013.739938., Database: Business Source Complete
 U.S. Department of Labor, Bureau of Labor Statistics. (2015). Standard Occupational
Classification. Retrieved from http://www.bls.gov/soc