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Australian charity
giving trends
Digital giving wrap-up for Christmas 2017
Trends in giving acrossAustralian charities
Wehave crunchedthe numbersacrossthe charity campaigns for
Christmas 2017,andareimpressed bythe successfulcampaigns.
Herearethe staggering results fordigital giving inAustralian charities for
yearendof2017.
Pre-filled emails SMS donations Social media Donation pages
Pre-filled emails
Personalisedgivingisour
specialty
Pre-filled emails
Emails sent to donors with pre-filled
name and unique donation amount
developed by GiveEasy.
$90
Average gift
Average donation via
pre-filled email
$5,000
Highest amount donated
Highest donation via
pre-filled email
Pre-fill the
donation amounts
Best tip for making
donations fast and easy
Trends in giving via email
Wrap up of giving trends across Australian charities for Christmas 2017
Tips for
successful
giving via email
Be sure to add a number of donation
buttons throughout your email. This may
seem obvious, but it makes a significant
difference when you see examples of
emails that raise funds quickly.
The Pyjama Foundation successfully
reached their donors with enticing
donate buttons.
TIP #1:
Add clear donate buttons
Tips for
successful
giving via email
Giving donors a clear call to action makes
giving much easier.
We have seen that colourful buttons work
much better than hyperlinks.
Also, you can add unique amounts for
each donor. This highly targeted approach
offers amounts to suit their giving
patterns.
We worked with Save the Bilby to
setup email links with unique
amounts based on their segmented
database.
TIP #2:
Add buttons rather than hyperlinks
Tips for
successful
giving via email
We saw a clever play on forwarding
emails to remind donors to give.
For example,
FW: You may have missed our
earlier email
Borneo Orangutans forwarded
their first email with an
emotive invitation to give.
TIP #3:
Email forwarding is trending
FW: You may have missed our previous note
Tips for
successful
giving via email
Sending three emails in a row really
paid off for many charities over the
festive season.
• The first is to explain the need to
give.
• The second reminds donors of
the impact their funds will make
• The third is sent in the last week,
with a reminder of the urgency
to give with time sensitivity.
Remember: The average donation
via email was $90.
Email one:
(One month out)
Gives context to the reason to give
Email two:
(Two weeks out)
Reminds donors of the impact their
dollars will make
Email three:
(Two days to go)
Sent just before the end of the
campaign, is the most time sensitive.
TIP #4:
Frequent emails simply work
Tips for
successful
giving via email
TIP #5:
Add a donation tracker
to your page
People want to know their donation is
making a tangible difference.
This is where a donation tracker, or live
thermometer bar works.
Set your target, and each donation will
automatically update.
Remember: Add a live donation
tracker to your donation page to show
live donations.
Remember:
With GiveEasy, every
email form is pre-filled
with name and unique
donation amount
How to setup pre-filled emails withGiveEasy
Step 1:
Create your
own giving
page
In just 30 minutes, you
can add beautiful
imagery and your
personalised story.
Create your own
beautiful donation
page.
Step 2:
Collect your
data
Send your segmented
data to GiveEasy to pre-
fill your forms.
You can include up to 3
unique amounts per
donor.
Step 3:
We generate
links for you
The GiveEasy team will
generate pre-filled
links, ready for you to
send in your next
email.
Step 4:
Send your email
when ready
You prepare the emails, write
and send when you are ready.
Follow easy step-by-step
instructions for mailing
programs such as Mailchimp
or Campaign Monitor.
Preview of pre-filled donation pages
Pre-filled donation amount
Pre-filled first name
Each donor will see a unique
form, with their own details
Making is easier to give
Pre-filled last name
Unique amount for each donor
https://st-kilda-mums.giveeasy.org/help-us-now
Trends in
SMS giving
FromtheSMSexperts
Pre-filled SMS donations
Outbound SMS campaigns sent with pre-filled
name and unique donation amount developed
by GiveEasy.
$89
Average gift
Average donation via
prefilled SMS
$3,000
Highest amount donated
Highest donation via
prefilled SMS
ROI: 3.3x for SMS
Average conversion rate for SMS:
Trends in giving via SMS
ROI: 4.5x for SMS
Conversion with vanity URL:
Friday
22nd December 2017
Best day to send SMS
Wrap up of giving trends across Australian charities for Christmas 2017
Tips for
successful
giving via SMS
We call this a vanity URL, which shows
your charity name in the SMS link.
Donors trust links that clearly show the
organisation name, and this update has
made all the difference.
SMS setup with GiveEasy is quick and
easy.
TIP #1:
Include your charity name
in the links
Tips for
successful
giving via SMS
Text messaging is the most direct
communication tool for charities.
To make the most of this, we have seen
campaigns that are highly emotive and
create a sense of urgency get the best
responses.
Utilising urgent or time sensitive
wording that tie into the rest of the
campaign.
TIP #2:
SMS works best with urgency
Tips for
successful
giving via SMS
Remember that each SMS is
limited to 160 characters.
You want your first message to
be direct, emotive and brief.
Naturally, you can send
additional messages as
needed.
TIP #3:
Keep it short and emotive
How to setup pre-filled SMS withGiveEasy
Step 1:
Prepare you
SMS copy
GiveEasy can assist to
keep your message
short with high
impact.
Step 2:
Collect your
data
Gather your data that
includes one amount,
which can be
personalised for each
donor.
Step 3:
We generate
links for you
The GiveEasy team will
generate pre-filled
links, ready for you to
send out via SMS.
Step 4:
Send your SMS
when ready
When you are ready, you can
hit send on the SMS.
For large campaigns, GiveEasy
can assist with sending high
volume SMSes.
Trends in
social media
campaigns
Social media campaigns
Customizable donation pages to track
across multiple social channels.
Tips for
amplifying
giving across all
channels
Social media can
amplify your message
in an instant.
St Kilda Mums learned the
power of social media, when
they added a powerful post on
Instagram a few days before
Christmas, and it was then
shared by Megan Gale, which
took their campaign to instant
fame overnight.
TIP #1:
Share on social media
Tips for
amplifying
giving across all
channels
Boost the right posts
on Facebook.
Reach more donors by
boosting posts during your
campaigns.
Contact us if you need your
posts boosted over Facebook.
Save the Bilby Fund raised
over $50,000 over Christmas
across all digital channels.
TIP #2:
Share on social media
Tips for
amplifying
giving across all
channels
Live video on Facebook and
Instagram are growing in
popularity.
Facebook is now actively promoting
live video streams on Facebook and
Instagram.
Don’t be afraid to try out new and
emergent content types to reach a
much bigger audience.
The Pyjama Foundation took to
Facebook with live videos to raise
over $30,000 at Christmas.
TIP #3:
Go live on social media
Trends in
donation
pages for
websites
Website donation pages
Fully customizable donation pages to add to your
website. No coding required, just drag and drop images
and text to create your own donation page.
Add video
Videos can now be added
to the donation pages
Add live
donation tracker
Donors can easily see their
gift towards the total
Personalise forms
for fuss-free giving
With GiveEasy across all pages
you can:
Features of donation pages
Track donations
Multiple versions per campaign
Mobile friendly
All pages are responsive design
New features added to our beautiful donation pages
Unlimited fields
Add your own fields to
capture more information
Tips for
website
donation pages
Make an impact with
images and video
Start with beautiful images, a
short description and your
logo.
Then you can add video and
live donation thermometer bar.
TIP #1:
Build your own donation page for
your website
https://demo-charity.giveeasy.org/xmas-wish
Tips for
website
donation pages
You can now add
unlimited fields
We know that some charities
want to collect postcodes or
addresses at the moment of
donation.
You can now add these fields
into our new donation pages.
See how Dress for success
added “Organisation” field to
their donation page.
TIP #2:
Build your own form
https://dress-for-success-sydney-inc.giveeasy.org/empower-hour-18
Preview of beautiful donation pages
Add you own images
Fonts and colours
Add your own donation page to
your website
Mobile friendly design
Unique tracking links
Preview of beautiful donation pages
Live thermometer bar
Pre-filling available
Live giving tracker now
available
Across email, social and SMS
Customised donation page
Get in touch today
We make digital giving easy
www.giveeasy.org
Call us on:
(02) 8668 5579
Or email:
theteam@giveeasy.org

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Trends in giving across Australian charities

  • 1. Australian charity giving trends Digital giving wrap-up for Christmas 2017
  • 2. Trends in giving acrossAustralian charities Wehave crunchedthe numbersacrossthe charity campaigns for Christmas 2017,andareimpressed bythe successfulcampaigns. Herearethe staggering results fordigital giving inAustralian charities for yearendof2017. Pre-filled emails SMS donations Social media Donation pages
  • 3. Pre-filled emails Personalisedgivingisour specialty Pre-filled emails Emails sent to donors with pre-filled name and unique donation amount developed by GiveEasy.
  • 4. $90 Average gift Average donation via pre-filled email $5,000 Highest amount donated Highest donation via pre-filled email Pre-fill the donation amounts Best tip for making donations fast and easy Trends in giving via email Wrap up of giving trends across Australian charities for Christmas 2017
  • 5. Tips for successful giving via email Be sure to add a number of donation buttons throughout your email. This may seem obvious, but it makes a significant difference when you see examples of emails that raise funds quickly. The Pyjama Foundation successfully reached their donors with enticing donate buttons. TIP #1: Add clear donate buttons
  • 6. Tips for successful giving via email Giving donors a clear call to action makes giving much easier. We have seen that colourful buttons work much better than hyperlinks. Also, you can add unique amounts for each donor. This highly targeted approach offers amounts to suit their giving patterns. We worked with Save the Bilby to setup email links with unique amounts based on their segmented database. TIP #2: Add buttons rather than hyperlinks
  • 7. Tips for successful giving via email We saw a clever play on forwarding emails to remind donors to give. For example, FW: You may have missed our earlier email Borneo Orangutans forwarded their first email with an emotive invitation to give. TIP #3: Email forwarding is trending FW: You may have missed our previous note
  • 8. Tips for successful giving via email Sending three emails in a row really paid off for many charities over the festive season. • The first is to explain the need to give. • The second reminds donors of the impact their funds will make • The third is sent in the last week, with a reminder of the urgency to give with time sensitivity. Remember: The average donation via email was $90. Email one: (One month out) Gives context to the reason to give Email two: (Two weeks out) Reminds donors of the impact their dollars will make Email three: (Two days to go) Sent just before the end of the campaign, is the most time sensitive. TIP #4: Frequent emails simply work
  • 9. Tips for successful giving via email TIP #5: Add a donation tracker to your page People want to know their donation is making a tangible difference. This is where a donation tracker, or live thermometer bar works. Set your target, and each donation will automatically update. Remember: Add a live donation tracker to your donation page to show live donations. Remember: With GiveEasy, every email form is pre-filled with name and unique donation amount
  • 10. How to setup pre-filled emails withGiveEasy Step 1: Create your own giving page In just 30 minutes, you can add beautiful imagery and your personalised story. Create your own beautiful donation page. Step 2: Collect your data Send your segmented data to GiveEasy to pre- fill your forms. You can include up to 3 unique amounts per donor. Step 3: We generate links for you The GiveEasy team will generate pre-filled links, ready for you to send in your next email. Step 4: Send your email when ready You prepare the emails, write and send when you are ready. Follow easy step-by-step instructions for mailing programs such as Mailchimp or Campaign Monitor.
  • 11. Preview of pre-filled donation pages Pre-filled donation amount Pre-filled first name Each donor will see a unique form, with their own details Making is easier to give Pre-filled last name Unique amount for each donor https://st-kilda-mums.giveeasy.org/help-us-now
  • 12. Trends in SMS giving FromtheSMSexperts Pre-filled SMS donations Outbound SMS campaigns sent with pre-filled name and unique donation amount developed by GiveEasy.
  • 13. $89 Average gift Average donation via prefilled SMS $3,000 Highest amount donated Highest donation via prefilled SMS ROI: 3.3x for SMS Average conversion rate for SMS: Trends in giving via SMS ROI: 4.5x for SMS Conversion with vanity URL: Friday 22nd December 2017 Best day to send SMS Wrap up of giving trends across Australian charities for Christmas 2017
  • 14. Tips for successful giving via SMS We call this a vanity URL, which shows your charity name in the SMS link. Donors trust links that clearly show the organisation name, and this update has made all the difference. SMS setup with GiveEasy is quick and easy. TIP #1: Include your charity name in the links
  • 15. Tips for successful giving via SMS Text messaging is the most direct communication tool for charities. To make the most of this, we have seen campaigns that are highly emotive and create a sense of urgency get the best responses. Utilising urgent or time sensitive wording that tie into the rest of the campaign. TIP #2: SMS works best with urgency
  • 16. Tips for successful giving via SMS Remember that each SMS is limited to 160 characters. You want your first message to be direct, emotive and brief. Naturally, you can send additional messages as needed. TIP #3: Keep it short and emotive
  • 17. How to setup pre-filled SMS withGiveEasy Step 1: Prepare you SMS copy GiveEasy can assist to keep your message short with high impact. Step 2: Collect your data Gather your data that includes one amount, which can be personalised for each donor. Step 3: We generate links for you The GiveEasy team will generate pre-filled links, ready for you to send out via SMS. Step 4: Send your SMS when ready When you are ready, you can hit send on the SMS. For large campaigns, GiveEasy can assist with sending high volume SMSes.
  • 18. Trends in social media campaigns Social media campaigns Customizable donation pages to track across multiple social channels.
  • 19. Tips for amplifying giving across all channels Social media can amplify your message in an instant. St Kilda Mums learned the power of social media, when they added a powerful post on Instagram a few days before Christmas, and it was then shared by Megan Gale, which took their campaign to instant fame overnight. TIP #1: Share on social media
  • 20. Tips for amplifying giving across all channels Boost the right posts on Facebook. Reach more donors by boosting posts during your campaigns. Contact us if you need your posts boosted over Facebook. Save the Bilby Fund raised over $50,000 over Christmas across all digital channels. TIP #2: Share on social media
  • 21. Tips for amplifying giving across all channels Live video on Facebook and Instagram are growing in popularity. Facebook is now actively promoting live video streams on Facebook and Instagram. Don’t be afraid to try out new and emergent content types to reach a much bigger audience. The Pyjama Foundation took to Facebook with live videos to raise over $30,000 at Christmas. TIP #3: Go live on social media
  • 22. Trends in donation pages for websites Website donation pages Fully customizable donation pages to add to your website. No coding required, just drag and drop images and text to create your own donation page.
  • 23. Add video Videos can now be added to the donation pages Add live donation tracker Donors can easily see their gift towards the total Personalise forms for fuss-free giving With GiveEasy across all pages you can: Features of donation pages Track donations Multiple versions per campaign Mobile friendly All pages are responsive design New features added to our beautiful donation pages Unlimited fields Add your own fields to capture more information
  • 24. Tips for website donation pages Make an impact with images and video Start with beautiful images, a short description and your logo. Then you can add video and live donation thermometer bar. TIP #1: Build your own donation page for your website https://demo-charity.giveeasy.org/xmas-wish
  • 25. Tips for website donation pages You can now add unlimited fields We know that some charities want to collect postcodes or addresses at the moment of donation. You can now add these fields into our new donation pages. See how Dress for success added “Organisation” field to their donation page. TIP #2: Build your own form https://dress-for-success-sydney-inc.giveeasy.org/empower-hour-18
  • 26. Preview of beautiful donation pages Add you own images Fonts and colours Add your own donation page to your website Mobile friendly design Unique tracking links
  • 27. Preview of beautiful donation pages Live thermometer bar Pre-filling available Live giving tracker now available Across email, social and SMS Customised donation page
  • 28. Get in touch today We make digital giving easy www.giveeasy.org Call us on: (02) 8668 5579 Or email: theteam@giveeasy.org