SlideShare a Scribd company logo
// Oprichter CF retail
initiator RetailTheater
// retailadviseur en stylist
// van strategie tot operatie
// ruim 25 jaar retailervaring
// auteur Prikkel de Koopknop
// te volgen op Twitter
@Cfretaillinks, Facebook,
Linkedin, www.cfretail.nl
The proof of
the pudding
is always in
eating it.
Reinier Evers, Trendwatching.com
TRENDS
Beeld dat de tijd weergeeft
Keuzestress
24/7 ONLINE
Wearables
RETAIL
3.0
=
ORIËNTATIE VAN DE KLANT
BEHOEFTE
AAN
NIEUWE
SPELREGELS
VERTRAGEN
Producten
zijn uit,
functionaliteiten
zijn in.
Frank Tjepkema, Studio Tjep
CO-CREATIE
samen ontwikkelen
en produceren
3D-PRINTEN ON DEMAND
‘Precise as toothpaste. Heavy like oak. Colors like pure paint’ Ontwerper Dirk van der Kooij
Superfront, handles,
legs, sides & tops
for Ikea's kitchen,
sideboard and
wardrobe cabinets.
CUSTOMIZE
TERUG NAAR DE WINKEL
85% van de
aankopen verloopt
via de fysieke
winkel
Bron: Omnichannel in retail, Gino van Ossel
BELEVEN
Wat zijn de nieuwe kaders?
EEN FLEXIBEL
WINKEL
ONTWERP
+
LAYOUT
PRINCIPES
+
Hoe kijkt de
klant in
uw winkel ?
Waar loopt de klant?
Wat ziet en
ervaart
deze klant?
ZICHTLIJNEN
FOCUSPUNT
HYBRIDE
RUIMTES
40 BOXSHOPS & 20 BOXHANGOUTS
Damage Playground, Rotterdam
MIX&MATCH
LAAG- EN HOOGFREQUENT
WINKELS
WORDEN
ZIJN
HUISKAMERS
Anthropologie
SNELLE
PRESENTATIE-
MATERIALEN
Karl Lagerfeld, LUXURY en retailtech
GRAPJES
EVENTS
EEN PERSOONLIJKE
SELECTIE
VAN ZINTUIGLIJKE
STIMULI
BEWUST
en/ of
ONBEWUST
Neuro-expert Roeland Dietvorst deelt inzichten over de
aanwezigheid van de ´nucleus accumbens'
KLEUR
LICHT
MATERIAAL
GELUID
GEUR
RETAIL
TECHNOLGIE
INSTORE
COMMUNICATIE
BEWUST
en/ of
ONBEWUST
VERTRAGEN OF JUIST VERSNELLEN
RETAIL
3.0
=
OP WELKE
MOMENTEN MAAKT
U HET VERSCHIL
IN DE
KLANTENREIS?
THEATER MAKEN OP DE
WINKELVLOER
MEER WETEN?
Kijk op www.cfretail.nl
of neem contact op met Carin Frijters via
06 – 22 99 17 09 of info@cfretailadvies.nl

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