This document summarizes the services of a design firm that focuses on user research, interaction design, and prototyping. They conduct user research through contextual inquiries, interviews, and studies to understand people and how they interact with technology. They then design interactions and services for various applications and platforms including mobile, web, and interactive installations. Their process involves user research, ideation, prototyping, and testing to help clients understand users and improve product usability. They have worked with clients across industries on projects such as mobile applications, websites, and concepts.

1. Design
Innovation
Technology

2. We talk to people in real contexts, understand their daily practices, life cycles
and behaviour – gather pivotal insights and envision new interactions.
We believe that interacting with digital artifacts should be as simple as
interacting with everyday life object and tasks.
We understand problems and envision solutions from a broader perspective.
We design interactions and services.
Hello

3. user research
contextual research
one on one interviews
focus group study
qualitative & quantitative
study
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mobile/pda applications
web & desktop applications
interactive installations
product interactions
tangible interaction &
physical computing
We help companies to
understand the “people”
We design interactions and
services for
We help companies
evaluate their product
usability testing protocol
design
testing moderation
participant recruitment
video transcription
heuristic evaluation
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Our Services

4. insight analysis
concepts & ideas
design document
low & high fidelity
prototype
scenario building
system design and
information architecture
interaction & service
design
visual design
Define DeliverDesignDiscover
system clarity
user research
competitive
benchmarking
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research analysis
opportunity
mapping
goal setting
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Our Process

5. PMAM CRM
Our Clients
We work on a wide range of projects starting from
contextual research, interface design, interactive installations
and physical computing with several clients.

6. iPhone Application
Online banking solution on iphone for ICICI customers
through online transanction, funds transfer, balance
enquiry and more
Client: Infostretch

7. iPhone Application
An iphone application to view live NASCAR racing, drivers
and theri interview, schedules, wallpaper downloads,
social networking among fans and more
Client: NASCAR, Desolve Strategic Design

8. Mobile Website
A mobile website showcasing bollywood, yoga, regional, etc. videos
designed for low, mid and high range phones
Client: Videscreen

9. Touch Screen Concept
My World: A touch screen concept mobile application on contact based social
networking with newly design 3D phonebook, activity sharing, location sharing and
media sharing
Client: IIT Bombay, Nokia Research Center

10. CRM Consulting
A consultancy project advicing a weighing scale industry
to find an appropriate CRM solution suitable for the company
Client: Avon Co. Ltd.