This document outlines a research study on tours and travels pricing and customer satisfaction. It discusses the research problems, objectives, sampling design and methodology. A questionnaire is provided to collect data from passengers in Davanagere on their travel preferences, perceptions of major competitors like Manish, VRL, SRS and KSRTC buses, and factors affecting satisfaction levels. Hypothesis statements are formulated to analyze relationships between gender and safety perception, income level and service quality, customer attraction offers, and agency profits based on resource utilization. The goal is to determine optimal pricing and improve customer satisfaction for tours and travels agencies.
it is help us to real research of tours and travels for future managers and start up of tours and travels.one more the real MBA to do research on any area.
it is help us to real research of tours and travels for future managers and start up of tours and travels.one more the real MBA to do research on any area.
Also, we have a opportunity to expand our services through target market, our target market is Lahore. We will lunch our E-SHUTTLE service for UOS-LHR (students, faculty, Visitors) as well as for all people of Lahore and for people of other universities situated in Lahore.
E-Shuttle Service is essentially a transportation alternative for the University of Sargodha Lahore Campus Students & Staff, especially for those students which are bound for whole day due to limited timing of university buses. The company’s goal is to provide readily available, affordable, reliable, and safe transportation to its customers, allowing them to avoid the numerous inconveniences.
A project report on consumer perception towards GSRTC (st gujarat)Sunny Gandhi
gsrtc, st gujarat-consumer perception and attitude (behavior) towards GSRTC of people of sachin area-analysis on various aspects like bus station depots conductors drivers location water sitting arrangement punctuality timing online booking etc....
Using Experience Maps to Improve Both Promise and ProcessmStoner, Inc.
Download this webinar for free: http://mstnr.me/2bvb0Bk
True story: by understanding the factors that drive decisions, as well as the thoughts and emotions that our target audiences experience, we can improve both promise and process for the groups that we serve.
Experience maps — graphical representations of the interactions individuals have with a product or service — are an effective tool for understanding our audiences. Based on both qualitative and quantitative research, experience maps can lead to numerous insights by illustrating what audiences think, feel, and do at various stages in a process. Experience maps also reveal existing gaps and potential opportunities in the overall user experience. We can harness these insights to educate stakeholders and drive positive changes and improvements across an entire engagement lifecycle.
In this Webinar:
• You’ll learn the principles behind experience mapping, as well as various techniques for collecting necessary data and information.
• You’ll explore an array of tools for illustrating experience maps.
• You’ll see examples of maps we’ve developed for a number of different institutions, and you’ll hear the insights from those maps that influenced content strategy and process change.
• You’ll discover approaches for using experience maps in your projects to ensure a positive user experience.
Introducing Experience Maps with Voltaire Santos MiranmStoner, Inc.
Session Description
Experience maps — graphical representations of the interactions an individual may have with a product or service — are invaluable tools in visitor-centered web design. Experience mapping can lead to numerous insights by illustrating what audiences think, feel, and do at various stages in a process.
The utility of an experience map stretches beyond web design. By revealing existing gaps and potential opportunities in the overall user experience, these maps can educate stakeholders and drive positive changes and improvements across an entire engagement lifecycle.
In this webinar:
• You’ll learn the principles behind experience mapping, as well as various techniques for collecting necessary data and information.
• You’ll explore an array of tools for illustrating experience maps.
• You’ll discover approaches for using experience maps in your projects to ensure a positive user experience.
Learn more about mStoner: http:/www./mstoner.com
Connect with other higher education professionals: http://www.EDUniverse.org
Using experience maps to improve the human experienceVoltaire Miran
Experience maps — graphical representations of the interactions an individual may have with a product or service — are invaluable tools in visitor-centered web design. Experience mapping can lead to numerous insights by illustrating what audiences think, feel, and do at various stages in a process.
The utility of an experience map stretches beyond web design. By revealing existing gaps and potential opportunities in the overall user experience, these maps can educate stakeholders and drive positive changes and improvements across an entire engagement lifecycle.
Also, we have a opportunity to expand our services through target market, our target market is Lahore. We will lunch our E-SHUTTLE service for UOS-LHR (students, faculty, Visitors) as well as for all people of Lahore and for people of other universities situated in Lahore.
E-Shuttle Service is essentially a transportation alternative for the University of Sargodha Lahore Campus Students & Staff, especially for those students which are bound for whole day due to limited timing of university buses. The company’s goal is to provide readily available, affordable, reliable, and safe transportation to its customers, allowing them to avoid the numerous inconveniences.
A project report on consumer perception towards GSRTC (st gujarat)Sunny Gandhi
gsrtc, st gujarat-consumer perception and attitude (behavior) towards GSRTC of people of sachin area-analysis on various aspects like bus station depots conductors drivers location water sitting arrangement punctuality timing online booking etc....
Using Experience Maps to Improve Both Promise and ProcessmStoner, Inc.
Download this webinar for free: http://mstnr.me/2bvb0Bk
True story: by understanding the factors that drive decisions, as well as the thoughts and emotions that our target audiences experience, we can improve both promise and process for the groups that we serve.
Experience maps — graphical representations of the interactions individuals have with a product or service — are an effective tool for understanding our audiences. Based on both qualitative and quantitative research, experience maps can lead to numerous insights by illustrating what audiences think, feel, and do at various stages in a process. Experience maps also reveal existing gaps and potential opportunities in the overall user experience. We can harness these insights to educate stakeholders and drive positive changes and improvements across an entire engagement lifecycle.
In this Webinar:
• You’ll learn the principles behind experience mapping, as well as various techniques for collecting necessary data and information.
• You’ll explore an array of tools for illustrating experience maps.
• You’ll see examples of maps we’ve developed for a number of different institutions, and you’ll hear the insights from those maps that influenced content strategy and process change.
• You’ll discover approaches for using experience maps in your projects to ensure a positive user experience.
Introducing Experience Maps with Voltaire Santos MiranmStoner, Inc.
Session Description
Experience maps — graphical representations of the interactions an individual may have with a product or service — are invaluable tools in visitor-centered web design. Experience mapping can lead to numerous insights by illustrating what audiences think, feel, and do at various stages in a process.
The utility of an experience map stretches beyond web design. By revealing existing gaps and potential opportunities in the overall user experience, these maps can educate stakeholders and drive positive changes and improvements across an entire engagement lifecycle.
In this webinar:
• You’ll learn the principles behind experience mapping, as well as various techniques for collecting necessary data and information.
• You’ll explore an array of tools for illustrating experience maps.
• You’ll discover approaches for using experience maps in your projects to ensure a positive user experience.
Learn more about mStoner: http:/www./mstoner.com
Connect with other higher education professionals: http://www.EDUniverse.org
Using experience maps to improve the human experienceVoltaire Miran
Experience maps — graphical representations of the interactions an individual may have with a product or service — are invaluable tools in visitor-centered web design. Experience mapping can lead to numerous insights by illustrating what audiences think, feel, and do at various stages in a process.
The utility of an experience map stretches beyond web design. By revealing existing gaps and potential opportunities in the overall user experience, these maps can educate stakeholders and drive positive changes and improvements across an entire engagement lifecycle.
2. RESEARCH PROBLEM
What are the possible ways to attract the target customer?
What is the range of prices customers willing to pay for torus and
travels ?
Who are the competitors?
What is the level of awareness among customer?
3. objectives
•To determine the agency objective and their implications
for pricing.
•To know the competitors.
•To know the satisfaction level of customers.
4. Sampling design
• Population definition : All the passengers of davanagere.
• Sampling unit : Individuals of davanagere.
• Sampling element : Manish tours and travels.
• Extent : Davanagere.
• Time : Feb- April 2016.
• Sampling technique : systematic technique.
5. QUESTIONARIES.Dear sir/madam,
We are the student of BAPUJI INSTITUTE OF ENGINEERING ANDTECHNOLOGY.
1st year MBA management trainees. we are conducting research aboutTOURS AND
TRAVELS. we are preparing some questionnaires.
1. Name:
2. Contact:
3. Gender:
a. male b. female
4. Occupation:
a. Business b. part time c. student d. other
6. 5.Who are the regular travellers?
a.Below 20 years b. 20 – 40years
c. 40 -65years d. 65 – 80years.
6. From traveller point of view is it Manish travel buses are safety?
a.Yes b. No
7.Which buses are more preferable buses?
a. Government b. Private c. Both
7. 9.Who are the major competitor's?
a. Government b. Private c. Personal vehicle's
10. Mention the income level of the travel agencies per month?
a. Below – Rs10,000 b. Rs 20,000 – 30,000
c. Rs30,000 – 40,000 d. Rs 50,000 & Above
11. Please rank for the following for satisfaction level?
a. Manish b.VRL c. SRS d. KSRTC e. other buses.
8. 13. Are you familiar to travel this bus?
a.Yes b. No
14. Private buses are too much satisfied?
a. Strongly disagree b. Disagree
c. Neither agree or nor disagree
d. Agree e. Strongly agree
15. How would you rate the quality of service this buses?
a. Excellent b. Good c. Fair d. Poor
9. Manish VRL SRS KSRTC
Price
Services
Safety
Facilities(wi-fi & other)
16. Rate the following ……..
1=Strongly disagree
2=Disagree
3=Neither agree or nor disagree
4=Agree
5=Strongly agree
10. Hypothesis statement
17. H0:There is a significant relationship between gender and perception
about safety travelling.
H1:There is no significant relationship between gender and perception about
safety travelling.
18. Ho:There is a significant relationship between income level and to gains
better service.
H1:There is no significant relationship between income level and to gains
better service.
19. Ho:There is an opportunity to customer giving short term offer because
attraction of customer.
11. H1:There is no opportunity to customer giving short term
offer because attraction of customer.
20. Ho:There is a substantial earning in the profits or non-
profit depending on agency resource and capability
effective utilization of available resource.
H1:There is no substantial earning in the profits or non-
profit depending on agency resource and capability
effective utilization of available resource