SlideShare a Scribd company logo
Tools & Resources
to Make Your
Dynamics GP Zing
February 27, 2014
Agenda
•
•
•
•

How to find training
How to find support
How to learn about your system
Quick Tips detours!
CustomerSource
Why CustomerSource?
• Learning
• Support

• Product information

http://www.microsoft.com/dynamics/customer/en-us/default.aspx
CustomerSource
Learning
• User manuals
• Training manuals

• E-learning
• Classroom training

CS/ Products/ Dynamics GP/ Learning
CustomerSource
Learning
User manuals

CS/ Products/ Dynamics GP/ Learning/ Documentation/ User Guides
Quick Tip Detour!

Get manuals from
inside of
Dynamics GP

GP/ Help/ Printable Manuals
CustomerSource
Learning
Training manuals

CS/ Products/ Dynamics GP/ Learning/ Student Training Materials/
Quick Tip Detour!
Training Manuals
Accolade Publications
• Closing Dynamics GP
• Creating Reports with SSRS
• Information Flow & Postings
• Power User Handbook

http://www.accoladepublications.com/
CustomerSource
Learning
eLearning

CS/ Products/ Dynamics GP/ Learning/ E-Learning/
CustomerSource
Begin Course or Download Course
CustomerSource
eLearning
Labs include a Try It
option
Bruce’s Tip Stop
My Reports

Save to My Reports to keep in a single place in Dynamics GP
CustomerSource
Learning
Classroom training

http://dynamics.unitedtraining.com/schedule.htm
CustomerSource
Learning

Not sure where to
start? Try a learning
plan.
• EL=E-Learning
• LS=Learning Snack
• TM=Training Materials

• ILT= Instructor-Led
CS/ Products/ Dynamics GP/ Learning/ Learning Plan
CustomerSource
Support
• Microsoft plan info
• Self support
• Assisted support

CS/ Products/ Dynamics GP/ Support
CustomerSource

Registered Name

Entitled Version
Plan Info

CustomerSource Home
CustomerSource
Self Support
Tax Updates

CS/ Products/ Dynamics GP/ Downloads/ Tax & Regulatory Updates
Quick Tip Detour!

We post all
important
tax updates
to our site

http://www.verticalsol.com/GPPayrollUpdates
CustomerSource
Self Support: Knowledge Base

CS/ Products/ Dynamics GP/ Support/ Knowledge Base
CustomerSource
Self Support
Product Updates

CS/ Products/ Dynamics GP/ Support/ Service Packs/ Dynamics GP/ Version
Quick Tip Detour!
Product
Suggestions
85% of Dynamics GP
updates come from
community!

https://connect.microsoft.com/
Quick Tip Detour, Detour
Product Updates: GP 2013 R2 (next)
Quick Tip Detour, Detour
Product Updates: GP 2013 R2 (next)
Quick Tip Detour, Detour
Product Updates: GP 2013 R2 (next)
Quick Tip Detour, Detour
Product Updates: GP 2013 R2 (next)
Bruce’s Tip Stop
Date Entry

When processing multiple
transactions for a specific
date change the user date.

Date on transaction entry windows defaults to
user date on the left. Did you know that you
can use the plus and minus keys to increment
or decrement? Did you know that for the
current month you only need to type in the
day? For instance 15 would return 2/15/14.
CustomerSource
Assisted Support
•
•
•

Advantage Plus = Unlimited
Advantage = 5 incidents
Enhancement = $125 per

CS/ Products/ Dynamics GP/ Support/ New Technical Support Request
Quick Tip Detour!
Vertical Solutions Support
Ticketing system automates if your
email is in our system.

• helpdesk@verticalsol.com
• Your own portal
Community
Community
• Forums
• Blogs
• Videos

http://community.dynamics.com
Community
Forums
Monitored by
Microsoft and
responded in 48
hours, if in support
plan.

http://community.dynamics.com
Community
Videos
Centralized
repository of
verified GP tips
and tricks

http://community.dynamics.com
Bruce’s Tip Stop
Auto Complete

Did you know that you can change the Auto Complete preferences under User
Preferences? You can shut it off, remove entries after X days, change the maximum
number or entries or completely remove the saved entries.
Bruce’s Tip Stop
Auto Complete II

Did you know that you can remove individual Auto Complete entries by right clicking on
the entry and then clicking Remove From List?
Community
Blogs
Like videos, also
centralized repository
of verified GP
blogs, links to
complete.

http://community.dynamics.com
Community
Blogs
Great series!

http://community.dynamics.com
Quick Tip Detour
Vertical Solutions Blog

http://www.verticalsol.com/blog
Great Plains User Group
GPUG
•
•
•
•

Webinars
Special Interest
Training
Conferences

http://www.gpug.com
Great Plains User Group
Webinars
Live and
recorded library

http://www.gpug.com
Great Plains User Group
SIGs
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

BI and Reporting
Builder Monday
CPM Friday
Database Administrators
Distribution Manufacturing
Education
Healthcare
HR Payroll
Media & Entertainment
Multicurrency/Multi-entity
Non-Profit
New to GP
Public Sector
Security & Audit
SSRS Monday
Systems Administrators

http://www.gpug.com/member-resources/special-interest-groups/
Great Plains User Group
GPUG Academy
Distance Learning –
Instructor lead
sessions while sitting
at your own desk.

http://www.gpug.com/member-resources/academy/gpug-academy-distance-learning---2014/
Great Plains User Group
Conferences
GPUG Summit
October 14-17, 2014
St Louis, MO

http://gpugsummit.com//
Bruce’s Tip Stop
Navigation Lists

Did you know that when using a Navigation List for Vendors you can generate an aging report based on
the vendors that you have checked? Great if you need to run an aging on restriction not possible in a
Report Option.
Did you know that you have a preview pane of the selected record in a Navigation List?
Free Free Free
Professional Services Tools
Free Free Free
SmartSort
With EthoTech SmartSort, you can automatically sort
lookup information YOUR way! You’ll quickly find all your
important information in your system by customizing
your own view based on built-in advanced sorting
options or SmartList favorites. AND you can use
SmartSort with over 40 Microsoft Dynamics GP lookup
windows.
http://www.ethotech.com/download.asp
Free Free Free
Spell Check
SpellCheck from Willoware provides spellchecking on any Note, Comment, Text or
String field in GP and 3rd party
products. SpellCheck can be attached to any
text entry field in the application.

http://willoware.com/products/spellcheck/
Free Free Free
JetExpress
From Jet Reports - users can create reports in minutes, with
no advanced programming skills required.
• Pulls information directly into Excel from Microsoft
Dynamics GP.
• Data in your reports can be refreshed with the click of a
button, so you always have up-to-the-minute information.
• Combine data from any table, view or field that you have
access to in Microsoft Dynamics GP and pull this directly
into Excel.
http://jetexpressforgp.jetreports.com/en/index.php
Quick Tip Detour
Get the most
out of
Vertical
Solutions
LinkedIn
Connect to Vertical Solutions

http://www.linkedin.com/company/r.l.-nelson-and-associates-vertical-solutions-inc.
Questions
Contact Us

Bruce Lane
blane@verticalsol.com

Tina Featheringham
tfeatheringham@verticalsol.com

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Tools and Resources to Make Your Microsoft Dynamics GP Zing

Editor's Notes

  1. CustomerSource, Microsoft’s intranet for end users.  and the free training resources.  Training materials comprise of training manuals and the classes that I was talking about. 
  2. CustomerSource, Microsoft’s intranet for end users.  and the free training resources.  Training materials comprise of training manuals and the classes that I was talking about. 
  3. More conversational, quizzes and exercises included.
  4. More conversational, quizzes and exercises included.
  5. More conversational, quizzes and exercises included.
  6. Includes labs with real world situations and even a “try it” option that launches test version of Dynamics GP
  7. They will put you in touch with an official training partner, or just do a search.
  8. CustomerSource, Microsoft’s intranet for end users.  and the free training resources.  Training materials comprise of training manuals and the classes that I was talking about. 
  9. Must register with your Microsoft Account. Suggest, vote, comment or add to watch list.
  10. GP 2013 R2 coming summer 2014. This one is for Tina!!
  11. Contact Tina to verify you are in our system
  12. Centralized repository of verified GP tips and tricks videos.
  13. Topic of the week.
  14. An independent organization, but operates with Microsoft’s help.   They also have message boards and tons of webinars, and even special interest groups (Bruce is a leader of the HR/Payroll group).  You have to purchase a membership to access some of their advanced resources, but most are available for free.
  15. Premium members only
  16.  The Academy offers a variety of professional growth and development opportunities to improve your use of Dynamics GP.  Our classes provide a unique instructor-led learning environment coupled with hands-on training.  You can practice the content and apply the curriculum immediately, instead of just watching.Benefits:Expert instructorsGo beyond core concepts and leverage practical real world contentHands-on interactive training environmentAcademy classes are CPE eligible.
  17.  
  18. Although it is free, it does require registration keys.  To obtain the product, go to http://www.ethotech.com/download.asp to download and register SmartSort.  That download sends an e-mail to a monkey that enters them in the system and generates the keys and e-mails them to the customer.