1) The document outlines AIESEC's efforts to improve its talent programs by segmenting participants and better understanding their experiences. 2) Key factors that created positive and negative experiences in talent programs were identified to help design improved programs. 3) Participants were segmented based on their academic background, level of study, and extracurricular activities to better target different groups.

1. AIESEC Experience – one perspective
in AIESEC Czech Republic

2. Redesigning Talent Programmes
Role modeling AIESEC International network
Evaluate satisfaction and
Define clear segments State the key factors
insatisfaction of each person
to focus on (external that created
in the segment towards
segments) amazing/bad
previous TMPTLP
TMP/TLP experiences
experiences
Focus just on the segments Design products of
Create local structures to
of people, when you are TMP&TLP with the key
encourage the delivery of
creating added value for factors that created
these programs
each TMP&TLP experience the best experiences

3. 1st Phase – Task Force creation
TMP Team TLP Team
Irina Mustata - NST Madalina Ungureanu - NST
Michal Šedìnka (Karvina) Andrej Chmura (Prague)
Michaela Priehodová (Brno) Michaela Priehodová (Brno)
Júlia Cekovská (Olomouc) Jan Kyselý (Ostrava)
Jan Komrska (Prague)
Alice Peková (Prague)
Lucie Tomeckova (Zlin)
Together, becoming role models in AIESEC 2015.

4. 2nd Phase – Segment creation
Finding the most 3 relevant dimensions
Academic Background
Level of study Extra curricular
activities

5. 2nd Phase – Segment creation
Finding the most 3 relevant dimensions
Academic Background
Level of study
Extra curricular
activities

6. 2nd Phase – Segment creation
Finding the most 3 relevant dimensions
1. Economics | 1st and 2nd year | no previous NGO extra
curricular experience|
2. Economics | 3rd Year & Masters | minimum
Academic Background extracurricular experience|
3. IT + Graphics + Arts | Bachelor + Masters | no
Level of study previous NGO or extra curricular experience
4. Social Studies + Philology + Education + Psychology +
Extra curricular
Journalism + European studies(integration) + Political
activities
studies + International Relations| 1st year and 2nd year
|no previous NGO experience or significant extra
curricular experience|
5. Social studies, etc| 3rd year & Masters| minimum
extracurricular experience |

7. Team Leader Program in
AIESEC Czech Republic
Economics 1st and 2nd year Economics 3rd year Bachelor Facts.
Bachelor Segment(86 + Masters Segment(33 1. We do not deliver
respondants) respondants) Leadership positions to an
1% increased no. of members
6% 2%
0 TLP 2. Up sale on TLP is very low.
6%
1 TLP 0 TLP Members are not taking
2 TLP 30%
15% 40% 1 TLP the 2nd TLP after
3 TLP 34%
2 TLP experiencing one TLP.
4 TLP
More than 5 3 TLP
Question mark on the
36%
30% quality of the 1st TLP.
IT segment(10 respondants) Social studies + others - 1st & 2nd Social studies + others - 3rd
year Segment (20 respondants) year + Master Segment (14
0%
respondants)
0% 11%
0 TLP 5%
0 TLP
20%
11% 33% 1 TLP 15% 7% 0 TLP
1 TLP 0%
0% 7% 21%
2 TLP 1 TLP
2 TLP
3 TLP 10% 2 TLP
3 TLP
4 TLP 29% 3 TLP
4 TLP
45% 5 TLP 4 TLP
50% 5 TLP 36%
5+ TLP

8. Team Leader Program in
AIESEC Czech Republic
See the increased % of members having bad satisfaction with
their TLP. 19% - noted with 1.
Most of the best TLP were the ones in EB – how can we
bring the key elements of a TMP in EB, in other TLP as
well?

9. Team Leader Program in
AIESEC Czech Republic
Average level of satisfaction
Economics 3rd Social studies
Economics 1st Social studies
year & IT 3rd year &
& 2nd year 1st & 2nd year
Masters Masters
5.75 6.09 7.12 6.1 6.15

10. Best TLP experience
Grade: 7.19 - for the 3rd Segment - IT
Elements that contributed to the level of
satisfaction:
• Results brought
• Functional activities
• Team atmosphere

11. Mandatory next steps.
• Every LC must have preparation for TLs on
project management => become more efficient
in achieving results
• Every JD should be very specific and connected
to the people’s interest (see IT segment)
• Create the team based on the segment of
people( different profiles) – Allocation !

12. Worst TLP experience
Grade: 5.75 – for the 1st Segment – Economics
(1st and 2nd year)
Elements that contributed to the lower level of
satisfaction:
• Atmosphere within the team
• Personal feeling (TLs blaming themselves for poor results)
• Problems with superiors (miscommunication and
understanding issues)

13. Mandatory next steps.
• All LCs should have a preparation program on
team management
• Every TL should have a personal coach (EB,
alumni, mbs with experience in coaching)
• Every TL should have clear MOS in their JD,
set by EB

14. TMP Segments
Economics 1st & 2nd year Bachelor Economics 3rd year Bachelor + Facts.
Segment (86 respondents) Masters Segment (33 1. Most of the TMP happen in
respondents)
5% Economics segment 
5% 1 TMP
1 TMP
Stronger focus on these
6%
2 TMP 6% 12%
24% 2 TMP specific profile of members
45% 3 TMP
17%
4 TMP
6% 3 TMP 2. All the TMP happens in
5 TMP 21%
4 TMP
GIP/GCDP areas  connect
31% 5 TMP
22% More then 5 the profile of people with the
More then 5
tasks
IT segment (9 respondents) Social studies + others - 1st & 2nd Social studies + others – 3rd year +
year Segment (18 respondents) Masters Segment (14 respondents)
0%
0% 0%
0%
11% 1 TMP
11% 1 TMP 11% 1 TMP
2 TMP
11% 28% 2 TMP 28% 2 TMP
45% 3 TMP
22% 3 TMP 22% 3 TMP
4 TMP
4 TMP 4 TMP
5 TMP
33% 5 TMP 5 TMP
22% 22%
More then 5 17% 17%
More then 5 More then 5

15. Level of satisfaction with the TMP
As well as in TLP, most of the best TLP were the ones in EB. Let us find the key
elements in the EB (diversity of profiles of people, ownership,etc) and bring
them in other TMP products.

16. Level of satisfaction with the TMP

17. Best TMP experience
Grade: 7.29 - for the 2nd Segment - Economics
(3rd year Bachelor + Masters)
Elements that contributed to the level of
satisfaction:
• Experiencing intensive work • Having ownership on their work
environment • External orientation of the team
• Team atmosphere (developing trust • Working with different
within team members) personalities

18. Mandatory next steps
• Every LC must increase the ownership of their
members’ activities (accountability system)
• Every recruitment should be segment based
• Every JD of every area has to have external
oriented tasks (AIESEC Communicators )

19. Worst TMP experience
Grade: 6.6 – for the 4th Segment - Social Studies
(1st and 2nd year)
Elements that contributed to the lower level of
satisfaction:
• No tracking system for the team • Lack of involvment from the other
activities members
• Lack of know –how • Wrong allocation of members on
• Expectations meeting (social profile- different areas
economic activity)

20. Next steps in LCs.
• All LCs will have JDs with included KPIs
• Every member will go through an
induction/transition period in the TMP
• All LCs must focus on recruiting and
allocating people for social impact projects

21. Quiz time.
1. Present the flow of creating TMP and TLP
products.

22. 2. What are the main segments that we are
going to focus on for the next Recruitments?

23. 3. What are the 6 mandatory steps that we need to
follow in order to have great TLP experiences?

24. 4. Please write 4 out out of 6 key elements that make
a great TMP experience.

25. 5. What are the 6 mandatory steps that we need to
follow in order to have great TLP experiences?

26. For more information, check the TMP-TLP wiki:
Search: czech TMP & TLP Delivery