Tivoli_Introduction_SPE_09-03-2004_!!!.ppt

© 2004 METRO AG
Introduction to Tivoli Software
Distribution
EDC-ISR
International Support & Rollout

© 2004 METRO AG
Introduction to Tivoli
Software Distribution
2
Agenda
Introduction
Packaging Software
Software Package Editor
SPE CLI – Disconnected Commands
Software Package States & Cycles
Using the Web-Interface
Future Prospects
1
2
6
3
4
5
7

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 In a typical Computer environment today software components and
modules have to be distributed and installed on a large number of
systems with various operating systems
 Software components alter constantly and therefore need to be
kept up-to-date
 In many enterprises it is no longer possible to distribute software
manually because of the number of software modules and systems
 Customers want a solution that enables them to distribute software
automatically in a heterogeneous system environment with the
least possible effort. This solution shall ensure a central software
distribution with a unified GUI and procedure.
Overview

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 Hardware
 Hard disk malfunctioning
 Network card malfunctioning
 ....
 Hardware fault clearance by engineer on site
 Re-installation incl. restore of data
 Software
 Software update failed
 Re-installation incl. restore of data
 Rollback / Fallback
Hardware fault
clearance
Software
Rollback/ Fallback
Re-installation
incl. Restore
Overview
Tasks

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Supply of
Software packages/
Operating systems
Administration
Full version/
Update
Fresh installation Update installation Re-installation
Overview
Disciplines

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Number of Systems (PCs)
Expense
/
Effort
M
anual Installation
Automatic Installation
Overview
Costs

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Endpoints
SWD Admin
Inventory
Database
MDist2
Status DB
RIM Host
(Process)
Database
Server
TMR Server
(SWD, History DB,
TEC Integration)
Managed
Node
(SWD)
Endpoint
Gateway
(SWD
Gateway)
Planned
Web
interface
Software-
distribution
TEC Server
TEC Console
Overview
Architecture

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 Software Distribution Server
 Software Distribution Source Host
 Software Distribution Gateway
 Tivoli Management Agent (Endpoint)
 Software Distribution Preparation System
 Software Distribution WEBUI (optional)
 Software Distribution History Database (optional)
 Software Distribution Inventory Integration (optional)
 Software Distribution TEC Integration (optional)
 .......
Overview
Components

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Overview
Strategic recommendations
 Hardware
 Have 2 PCs (Preparation System and Test System) available
for packaging Software
 possibly connected to a Ghost(?) Server
 ....
 Software
 Have some sort of Cloning Software at hand
 Tivoli Endpoint on Test System
 Software Package Editor on Preparation System
 Other
 SPE Help and Tivoli Knowledgebase
 For entitled IBM Tivoli Support call Germany
 Internet access is vital

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Agenda
Overview
Packaging Software
Future Prospects
1
2
6
3
5
7
4

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Supplying
Installation information
(Systems, Locations, ...)
Administration
- Software Installation
- Software De-Installation
- Software Update
Demand
Customer / Supplier
Release
granted?
Installation
successful?
Create
SW-Distribution Plan
Generate
SW-Distribution Jobs
Monitor
SW-Distribution Jobs
Analyse
errors
Correct errors
SW-Distribution
Information

 
Create
SW-Package

Input:
Store specific
requirements
(e.g. what time)
Packaging Software
Software Package Cycle

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Development
Implementation
of Demand
Supply of Software
& Documentation
Administration
Support/
Extension of:
- Operating system
- Application
- Drivers
Analysis of
Demand
Design of
Implementation
Release &
Integration
Demand
Customer / Supplier
Test Installation
Result
Verification
by customer
Packaging protocol
Test protocol
Pilot
Installation
Result Result
?
?
?
?
?
?
Release
Packaging Software
Software packaging process

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Development
 Software packaging standards (METRO Strategy)
 Detailed Installation documentation
 Development environment
 Software
 Setup procedure / Scripts
 Verifying Installation requirements
 Installation, Configuration, Migration & De-Installation
(Files & Databases)
 Error handling (well-defined errorlevels)
Quality assurance
 Test environment
 Detailed Test documentation
 Pilot environment
Release
 Acceptance documentation
Packaging Software
Process tasks

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Software Package Profile
Software Package (sp/spd)
Software Package Block (spb)
Packaging Software
Software Package Profiles

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 Software Package Profile
 State after creating a profile
 Software Package (sp/ spd)
 State after importing a Software Package
 Includes all information and shortcuts to files on the Source Host
 Files are send from Source Host to target systems at time of
distribution
 Software Package Block Profile (spb)
 State after importing a Software Package Block
 Includes all information and files vital for the installation
 Software Package Blocks can be transferred from the Source
 Host to Repeater Depots
Packaging Software
Software Package Profiles

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Endpoints
TMR Server
(SWD/CM)
Endpoint
Gateway
- Depot
Source
Host
Installing application
SWD Admin
Install
Packaging Software
Distribution

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Agenda
Overview
Packaging Software
Future Prospects
1
2
6
3
5
7
4

© 2004 METRO AG
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 Creation of software packages (Preparation) is done on a
dedicated preparation system using the Software Package Editor
 The Software Package Editor is a Java application with additional
tools listed below:
 Import function for PDF files (Microsoft SMS Format)
 Import function for MSI files (Microsoft Installer Format)
 Installshield and Microsoft Program Builder and PDF Importer
 Autopack Function
(automatic creation of a Software Package)
 After creating a software package (Package) it can be installed and
tested locally via the so called ‚Disconnected Command line
Interface‘

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 Text File
 Add, delete entries in Configuration files (e.g. Config.sys)
 Directory
 Add, delete directories and it contents
 Device Objects
 Add Devices (e.g. Palm)
 Windows Registry
 Add, delete Windows Registry entries
 Windows Shell Folder
 Add, delete desktop folders
 Windows Profiles
 Add, delete entries in Windows INI files (e.g. win.ini)
„Add“ & „Remove“ Components

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 OS/2 Desktop Folders
 Add, delete folders on OS/2 desktop
 OS/2 Profiles
 Add, delete entries in INI files
 Windows NT Services
 Add, delete Windows NT Services
 Links
 Add, delete Windows Icons on the desktop
 Add, delete Icons on the OS/2 desktop
 Add, delete Unix Links
 Files
 Create, delete files
 Consideration of locked files
 Consideration of shared files
„Add“ & „Remove“ Components

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 Program
 Used for executing programs within the software package
 Variety of Setup formats
 Microsoft Installer Program (MSI)
 Microsoft Installer Patch (MSI)
 Microsoft Setup Program (MS)
 Installshield Program (ISS)
 OS/ 2 Program (CID)
 AIX Package (Installp object)
 SUN Package (Pkgadd)
 SUN Patch (Patchdd)
 LINUX Package (Rpm)
„Program“ Components

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 Check Space
 Check if there is enough HDD-space on the target system
 Restart System
 At once (packaging procedure is continued after restart)
 After Software Package is created
 Inventory Signature
 Creating Inventory Signatures for Software inventorying
 (Configuration Manager 4.2 and up)
„System Action“ Components

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 Container
 Useful for structuring the software packages
 Execution can be bound to conditions
(e.g. execute only, if OS == Windows NT)
„Container“ Components

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 User-specific programs can be
added and executed any time
 Execution can take place at all
available actions:
 Install
 Remove
 Undo
 .....
„Program“ properties

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 During the software distribution,
defined variables will be replaced by
values calculated at runtime.
Thereby installation on systems with
varying configurations is possible
 Increasing flexibility
 target_dir = C:ProgramSpeditor
„Variable Control“

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 Define dependencies for specific
actions within the software package
 Increasing flexibility
 E.g.
$(os_name) == Windows_NT
=> action is taken only on
Windows_NT systems
„Condition Control“

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Operating System os_name os_family os_release os_version
AIX 4.3.3 AIX UNIX 3 4
AIX 5.1 AIX UNIX 1 5
HP 11 HP-UX UNIX B.11.00 A
HP 11 i HP-UX UNIX B.11.11 U
NetWare Server 5 NETWARE NETWARE 0 5
NetWare Server 6 NETWARE NETWARE 6 5
Solaris 2.7 SunOS UNIX 5.7 Generic
Solaris 2.8 SunOS UNIX 5.8 Generic
OS/2 4.0 OS/2 PC 2 2.40
OS/2 4.5 OS/2 PC 2 2.45
OS 400 4.3 OS 400 OS 400 V4R3M0 V4R3M0
OS 400 4.4 OS 400 OS 400 V4R4M0 V4R4M0
OS 400 4.5 OS 400 OS 400 V4R5M0 V4R5M0
Windows 98 Windows_98 PC 4.10 2222+_A_
Windows 2000 Windows_NT PC 5.0 2195
Windows NT 4 SP6 Windows_NT PC 4.0 1381+Service_Pack_6
Windows XP Windows_NT PC 5.1 2600
Linux Intel Linux UNIX 2.4.10-4GB #1
Linux OS390 Linux UNIX 2.2.16 #1
„Built-in Variables“

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 Restart, Check Disk Space
 Add / delete directories and files
 Add / delete registry values
 „Shared File“ support
 „Locked File“ support
„Built-in Function Control“

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 Software Package types
 Refresh (full ‚new‘ product)
 Patch (update existing product)
 Patch-installation requires
prior Base-(full-) installation
 Naming convention
 Software package name and version
separated by Dot (‘.‘) or Caret (‘^‘)
 Version number and patch level of Software
package separated by a dot only
 Installation
 Version depended
 Option depended (Refresh & Patch)
„Version Control“

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 Define Software dependencies for
software package
e.g.
$(installed_software) == NetScape.4.08
$(installed_software) != NetScape.4.08
 Define Hardware dependencies for
software package
e.g.
$Processor.Processor_Speed = 400
„Dependency Control“

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 Creating Software Package by reference installation (Snap shot method)
 Support for Windows, OS/ 2 und UNIX
„Autopack“

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Endpoints / Targets
TMR
Server
(SWD 4.0)
Endpoint
Gateway
Source
Host
Software
Package
Profile
Preparation System
Software Package
Editor
Autopack
1) Determine and backup primitive state
2) Do installation manually
3) Fix details and create SP
4) Transfer the file to Source Host
5) Create SP Profile
6) Import SP
7) Installation of SP Profile
Application is installed
„Autopack“

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 Links a Software Package to one or
more Inventory signatures, or creates
a new signature during creation of a
software package block (spb)
 List of installed software is updated in
server database automatically
 During distribution (Install/ Remove)
 after Inventory Software Scan
„Inventory Integration“

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Agenda
Overview
Packaging Software
Future Prospects
1
2
6
3
5
7
4

© 2004 METRO AG
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 „Disconnected Commands“ are executed independently from the
server, but have the same functionality
 As soon as Software Package Editor is installed the „Disconnected Commands“
are available
 „Disconnected Commands“ can be used to test Software Packages locally
without the need to distribute them via the server
 For Tivoli Configuration Manager 4.2 and up there is a stand-alone
Software Package for the „Disconnected Commands“

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wdacptsp
Vivid for installations in „undoable“ Mode. Sets the status of a Software
Package to „Accept“ (deletes a Backup)
wdacptsp [–n spname.ver] [-p] [-f] spb_block_path
wdbldspb
Builds a Software package block from a given Software package
wdbldspb –o sp_path spblock_path
wdcmmtsp
Vivid for installations in „transactional“ Mode. Cares for Execution of
necessary actions (e.g. replace .dll)
wdcmmtsp spname^version
Below please find a table with „Disconnected Commands“ listed with the according
most important switches. For a complete list of commands & switches possible,
please refer to the „Software Distribution Reference Guide”.

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wdcrtsp
Creates a Software package (SP) or Software package block (SPB) from a
given definition file (SPD)
wdcrtsp [–s] [–o] [–f spfile_path] target_path
wdexptsp
Converts a Software Package Block to a Software Package Definition
wdexptsp [-f export_file] „spname^version“
wdinstsp
Installs a Software Package
wdinstsp [-f] spb_filename.spb
wdlssp
Lists all installed Software Packages (incl. Hidden ones)
wdlssp
wdrmvsp
Removes installed Software Package
wdrmvsp [-f] „spname^version“

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wdsetsps
Marks Software Package which were installed server-independent.
Integration to server is done by „wsynsp“
wdsetsps [-f] spname^version
wdubldsp
Converts Software Package Format (spb to sp or spd)
wdubldsp –s spd_path spb_path target_dir
wdundosp
Undo of earlier Installation of Software Package
wdundosp spname^version
wdversp
Verifies installation of Software Package
wdversp spname^version

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Agenda
Overview
Packaging Software
Future Prospects
1
2
6
3
5
7
4

© 2004 METRO AG
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 I C - - -
An install has been committed.
 I C U - -
An install has been committed and can be undone
 I P - B C
An install has been prepared and will be committed during the
next reboot.
 R C U - -
A remove has been committed, but it can be undone
 I C - - E
An install has been committed, but the software package is in
error (the application may not work properly)
 I C - D -
The package has been added using the wdsetsps command or
discovered by an Inventory scan.
 I PP - -
The package has been installed in transactional mode and the
backup package is also in transactional mode.

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Install and Remove Cycle
 Install (I) winstsp @SPlabel subscribers
 Remove (R) wremovsp @SPlabel subscribers
Init IC
R
I

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The Transactional Cycle
 Install-transactional (It) winstsp -ty @SPlabel subscribers
 Rollback (B) wundosp @SPlabel subscribers
 Commit (C) wcommtsp @SPlabel subscribers
 Remove-transactional (Rt) wremovsp -ty @SPlabel subscribers
Software Package States & Cycles (Excursus)
Init IP
B
It
RP IC
Rt
B
C
C

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The Undoable Cycle
 Install-undoable (Iu) winstsp -uy @SPlabel subscribers
 Undo (U) wundosp @SPlabel subscribers
 Accept (A) wacctsp @SPlabel subscribers
 Remove-undoable (Ru) wremovsp -uy @SPlabel subscribers
Init ICU
U
Iu
RCU IC
Ru
U
A
A

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The Undoable-In-Transactional Cycle
 Install-undoable-in-transactional (Iut)
winstsp -ty -uu @SPlabel subscribers
 Remove-undoable-in-transactional (Rut)
wremovsp -ty -uu @SPlabel subscribers
Init ICU
B
Iut
RCU IC
Rut
B
A
A
IPP
RPP
C
C

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The Undoable-And-Transactional Cycle
 Install-transactional-and-undoable (It&u)
winstsp -ty -uy @SPlabel subscribers
 Remove-transactional-and-undoable (Rt&u)
wremovsp -ty -uy @SPlabel subscribers
Init ICU
B
It&u
RCU IC
Rt&u
B
A
A
IPU
RPU
C
C

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Agenda
Overview
Packaging Software
Future Prospects
1
2
6
3
5
7
4

© 2004 METRO AG
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© 2004 METRO AG
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 Host Machine
 Enter either hostname or IP-Address
 Log in As
 Username consists of first letters of Users first- and surname accompanied by
a six-digit number. E.g. >>jk116445<<
 Password
 The initial password is created and must be altered after the first login
Login Screen

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 Change initial password
 Procedure as usual – Enter the current (initial) password followed by your
new password twice
Change Password

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 Welcome Screen
 On the left side menu you see all accessible Tivoli modules. The modules
shown are limited to the granted rights of the user currently logged in.
 >>Software Distribution<<
 Clicking >>Software Distribution<< opens up the according sub-menu
displaying the options available:
 Import Software Package Block
 Distribute Software Package Block
 Distribution Status (Monitor Distribution)
Clicking >>Software Distribution<< once more just shuts the sub-menu again
Main Menue

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 Security Warning
 Security Warning popping up have to be confirmed with “Yes” This runs some
script evaluating the computer name and displaying it as Endpoint-/
Hostname. Not approving the script will leave one unable to work.
Script Pop-up

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 Select SPB
 Browse your Hard disk for the file to import
 Your hostname is appended automatically
 Generate SPB name
 Choose Manufacturer of SPB. E.g. >>mgi<<
 Choose Software name. E.g. >>MS Word<<
 Choose Software version. E.g. >>6.0<<
 Choose target language
 Choose Package type. E.g. >>(osu)<<
 Choose Package Version / SWD Versioning
 Software package name is generated automatically. Click to
 Import SPB
Import SPB

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 Choose Software Package to distribute
 View description as in Package Editor
 “Show content” transforms SPB to SPD and lists actions to perform
 Select targets by either Endpoints or Profile Managers
 Use “CTRL” and “SHIFT” to mark various Endpoints
 Choose additional Distribution options
 Forced Distribution
 Time-out date
 User notification with capability to defer, accept or reject distribution
Distribute SPB

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 Choose Distributors name and Time frame (days)
 Select one of the matching distributions
 Click “Successful”, “Unsuccessful”, or “Ongoing” to filter target details
Distribution Status

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Overview
Distribution Architecture
Endpoint
SWD Admin
Preparation PC
TMR Server
Spoke TMR
Source Host
HUB TMR
M.Node/
Gateway
Permanent storage
Web
interface
Endpoints
Germany
Country
Import SPB Distribute SPB
M.Node/
Gateway
HUB TMR Server
& Tivoli DB
One – Time
Distribution Circle

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 MDist is a Framework Service for distributing profiles
 Depot-Building
 Software Packages can temporarily stored in a depot
 Installation can be done either from the Source Host or from the depot
 Distribution-Queue
 Distributions are done with queues. If an Endpoint was not reachable during
distribution, the task is stored in a queue and reruns after the next start.
 Priority control
 Distributions can be controlled by using priority-levels (high, low, medium)
 Checkpoint-Restart
 In case of communication problems the last checkpoint serves as fall back point
 Network-Bandwidth
 Network load can be reduced by configuring / limiting the useable bandwidth
(e.g. for WAN connections only 20 Kbytes/ sec max.)
Multiplex Distribution

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 Select Endpoint Group to list all targets therein
 Click the Endpoints name for a detailed inventory listing including:
 Date of last Inventory scan
 Operation System details
 Hardware inventory
 Software Inventory
 Installed Software from Windows (“Add / Remove Software” List)
 Installed Software Packages incl. the States (IC---)
Inventory
 Computer model  BIOS
 Memory  Processor
 CD-Rom  Hard Disk Drives (incl. Logical Volumes)
 Video Card  Network Adapter (incl. Configuration)
 PCI Bus  USB Bus

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Future Prospects
 Further Enhancements planned for the Web-Interface
 Distribution targets will be selectable using a text file as input
 Various packages and targets will be selectable to be distributed “in one go”
 Option to remove packages will be added
 Suggestions not agreed yet / Still in discussion
 Add possibility to set Expiration time to “unlimited”
 Set defer function to days/hours/minutes – not seconds.
 Prevent possibility for users to defer package forever
Upcoming Improvements

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Future Prospects
 Mailing list
 Contact “Packagers” worldwide using the distribution list:
MGI INT – TIV SWD
 If you do not want to be enlisted be contact John.Kehl@mgi.de
 For reference: MGI Web Interface
 Remote Control, Software Distribution and Inventory
https://10.16.56.41/TivoliFRW/webapp/mgi/index.html
Anything else?

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Future Prospects
 Other useful Links
 Tivoli Knowledgebase:
http://www.ibm.com/software/sysmgmt/products/support/
 MGI FTP-Site (for 3rd Party Tools, documentation and Patches)
ftp://ISRread:ISRreadonly@extern.mgi.de/ISR/SWD/
Anything else?

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MGI METRO Group Information Technology GmbH
EDC - ISR
Metro-Straße 12
40235 Düsseldorf
Deutschland
Phone: +49 211 969 – 3750
Fax: +49 211 969 – 490 – 3750
E-Mail: john.kehl@mgi.de
Internet: http://www.mgi.de
John Kehl

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