The document discusses IBM's Tivoli Development Cloud Initiative. It describes how IBM used cloud computing to improve its software development and testing environment. Previously, setting up test environments was slow and inefficient. IBM created a private cloud using virtualization that allows developers to quickly and easily provision virtual test environments on demand. This has significantly reduced costs and improved productivity by reducing environment setup times from weeks to hours. Key benefits included optimized resource utilization, reduced administration costs, and an ability to rapidly scale test capabilities up or down as needed.

1. Tivoli Development Cloud Initiative
Feedback of a real experience of Cloud Computing
Rob Pennock
IBM Software Group
© 2009 IBM Corporation

2. Agenda
– SW Development @ Tivoli
– Business Challenges
– Tivoli Development Cloud
– The Results
– Additional References
2 © 2009 IBM Corporation

3. Typical Testing Environments* and the challenges faced today
 30% to 50% of all Servers within a typical IT environment are dedicated to Test
 Most Test Servers run at less than 10% utilization, if they are running at all!
 IT staff report a top challenge in finding available resources to perform tests in order to
move new applications into production
 30% of all defects are caused by wrongly configured test environments
 Testing backlog is often very long and single largest
factor in the delay new application deployments
 Test environments are seen as expensive and providing
little real business value.
* “Industry Developments and Models – Global Testing Services: Coming of Age,” IDC, 2008 and IBM Internal Reports
3 © 2009 IBM Corporation

4. How can cloud computing improve the test environment?
Common attributes Characteristics Benefits
Test resources are pooled and Providing efficient implementation-independent
Advanced virtualization virtualized. infrastructure.
Test resources are provisioned Reducing test setup and execution time and
Rapid provisioning on demand. eliminating errors
Test environments are readily Enabling visibility, control and automation.
Service catalog ordering available.
Test environments scale down Optimizing resources utilization.
and up by large factors as the
Elastic scaling need
changes.
Test resources are priced on Offering pricing schemes options for tests and user
Flexible pricing supported topology and project acceptance.
phases.
Test resources used and Prioritizing innovative projects.
Metering and billing reserved are charge-backed to
LOBs.
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5. Software Development @ Tivoli
4000 developers
40 labs
Phases Requiring:
Environment Set-Up/Allocation
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6. Tivoli Development Cloud Solution
Business Challenges
Lower Costs – Reduce capital and operational
expenditures and maximize efficiency to free up
funding for new development and testing.
Improve Service Delivery – Deployment of
infrastructures is mostly manual, slow, tedious,
labor intensive, and error prone
Become more agile – The current process is too
time consuming and has no service level
commitments and process controls, making it
difficult to respond to rapidly changing business
needs
Drive Integration – Support the integration of our
product portfolio by using them to manage our
development and test environments.
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7. Tivoli Development Cloud Solution
Proposed Solution
Establishing a private cloud and use
virtualization to allow underutilized resources to
be consolidated into a smaller number of more
fully utilized resources Use request-driven
provisioning to provide developers/testers the
capability to request servers, operating
systems and storage on demand. Allow
developers /testers to create, share, and
manage their images.
Solution Components
 Self-service provisioning of virtualized
server resources
 Self-service provisioning of pre-configured
application/middleware stacks for testing.
 Integrated Service Management of
Provisioning Environment.
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8. Tivoli Development Cloud – Overview
Future
“Service locally, manage globally”
Developers
Baseline Today Testers (AP)
 Heterogeneous systems in Cloud
different locations Administrators
AP
Large number of IT resources Americas
Service
Inefficient utilisation of IT Virtualized Catalog
resources Service
Infrastructure
Virtualized Catalog
Infrastructure Europe
Disparate management systems
Developers Service
Testers Virtualized Catalog
(Americas) Infrastructure Developers
Testers
(Europe)
8 © 2009 IBM Corporation

9. Tivoli Cloud: Use cases overview
CREATE Request a new VM
Take and revert snapshot
Archive
Virtual Machine SW install/removal
Environment LIFECYCLE Change PW
(# of VMs) Change HW characteristics
End User (RAM, CPU, storage)
Create template
Scheduling
DESTROY
Resources Pooling (quota)
Cloud LDAP integration / Security
(authenticaton)
Administrator Group Management
Capacity planning
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10. User Interface
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11. User Interface
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12. User Interface
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13. Cloud Management Services
 Monitoring
 Event Management
 Capacity & Performance Mgt.
 Security
Monitoring Services
 Service Dashboard
Europe AP
Americas
Service Service
Virtualized Catalog Virtualized Catalog
Infrastructure Service
Infrastructure
Virtualized Catalog
Infrastructure
Management Services
13 © 2009 IBM Corporation

14. Resources Monitoring : (Tivoli)
14
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15. IT Business/Service Dashboard: (Tivoli)
15
15 © 2009 IBM Corporation

16. Major factors driving Cloud dconomics
Labor Leverage
On demand self Improves productivity by
service delivering services faster
Lowers labor costs by
Automated automating routine tasks
management
Infrastructure Leverage
Multiple standard Improves hardware
workloads per utilization
system
Drives lower capital
Virtualization of requirements
Hardware
16 © 2009 IBM Corporation

17. “IT Efficiency” – The End Users Perspective
Example : tester needs to have a Windows box with WebSphere, DB/2
In the old days..... manual process
4 days
Find an available HW
Identify a network plug
Install OS
Install middleware
.. when Virtualization came in.....
2 days
Send email with request
for a VM and OS
Install middleware
(manual)
.. Today!
45-60 minutes!
Request a service to have a VM with middleware combination
17 © 2009 IBM Corporation

18. Case Study – Montpellier Learning Center IBM
Cloud computing in Montpellier doubles learning power at IBM
Customer
• The IBM Systems and Technology Group Product and Solutions Support Center
(PSSC) in Montpellier provides sales support activities, such as demonstrations,
prototyping, benchmarking, testing and hands-on education services.
Business Challenges
• It could take a week or more to allocate, configure and provision suitable
infrastructure for a training course, and during this time the hardware resources
could not be used.
“Cloud computing has
transformed the
IBM Solution
experience into a service
• A Cloud computing environment that automatically books, allocates, and
that we provide for the provisions resources for each course from a centralized shared pool of servers,
MontpellierCenter. In the networks and storage
process we use
approximately half the Business Benefits
hardwarere sources
• Cut provisioning time from weeks to hours
previously required, which
• Eliminated configuration delays, dramatically reducing administration costs and
cuts our building, workload
environmental and
• Boosted system utilization time to almost 100 percent,increasing efficiency and
administration cost into reducing the need for further hardware investments
the bargain.” • Provided correct resources and configuration for each course, improving user
–Alan Gabellier, Montpellier satisfaction.
Education Central Lab Platform
Manager
18 © 2009 IBM Corporation

19. Case Study – Getronics Netherlands
Getronics reduces time to market from as long as four weeks to a few
hours
Customer
• Getronics is a leading ICT service-provider, delivering workspace management
services, connectivity, datacenters and consultancy to help organizations and
their employees to improve performance.
Business Challenges
“If we would not have • Getronics needed to decrease the amount of time it took to build new hosted
implemented a dynamic services for their clients in order to stay competitive.
infrastructure, we would
not IBM Solution
have been able to offer • Getronics’ new Utility Hosting service is built on an IBM cloud infrastructure that
pay-per-use services.” enables staff to rapidly switch on and off cloud environments and to proactively
increase capacity as needed.
— Henk Simons, ICT
architect, Getronics Business Benefits
• Enables company to launch new pay-per-use service model that differentiates it
from other hosting providers
FULL CASE
• Nearly 80 percent reduction in management costs per server per year
http://www-01.ibm.com/software/
success/cssdb.nsf/CS/ • Reduced time to market for new services from as long as four weeks to just a few
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20. IBM Innovation Center Benelux Cloud
■ Provisioning infrastructure for 3 groups (planned)
– IBM Innovation Center Benelux
• Development engagements
• Proof of Concepts (PoC)
– Technical Exploration Center Benelux
• Provisioning for IBM Tech Sales
• Provisioning for Proof of Technologies (PoT)
– Demo for customers
• Proof of Concepts
• Show case
IBM Innovation Center Benelux
Located in the IBM Forum
Amsterdam
IIC_Amsterdam@nl.ibm.com
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21. Thank you!
For more information, please visit:
ibm.com/cloud
21 © 2009 IBM Corporation