Phil Lloyd was appointed as a senior fire advisor for Titan to strengthen their fire safety advisory team. Titan offers fire risk assessment, fire policy creation, fire safety training, and other services to help clients comply with fire safety regulations. Phil has extensive experience as a senior operational firefighter and assistant chief firefighter that will benefit Titan's clients. The appointment will allow clients to access high levels of experience for fire safety advice, education, and negotiations with local authorities. Phil believes in applying a risk-based approach to fire safety suited to individual premises rather than rigid prescriptive advice.

1. Issue 1
NEWS
Fire Safety Advisory Team
Further Strengthened
Since retirement from his Fire & Rescue service career,
Phil has kept himself actively engaged as a Fire Safety
Advisor.
Pictured left, Managing Director, Tony Hanley, said
"Phil’s appointment means that our clients have access to
the highest level experience for fire safety advisory support,
including negotiation with local authorities.”
Managing Director Tony Hanley, said “Phil’s appointment
means that our clients will be able to access the highest
level experience for general fire safety education, advice
and even negotiation with local authorities. Phil whole
heartedly subscribes to our philosophy that Fire Legislation
The Regulatory Reform (Fire Safety) Order 2005 is not a consultants charter, and should be applied to suit
is now taking effect as prosecutions increase at a the individual needs of each application, ever bearing in
significant rate, the latest (April 2010) being mind, that it should always be kept as simple as possible
each and every time”.
Tesco who have been slapped with fines & costs
over £100,000.
The Legislation requires that ownership for fire safety Phil Lloyd commented “Titan has had fire safety
management starts from within and not a dependence on systems engineering at the core of its business for 25
the defunct traditional prescriptive support from Fire & years now. They have a professional ethic that runs
Rescue services. That’s history. Many are finding out too late through the business which was an important factor to
that compliance is not just a DIY box ticking exercise. me. They are not claiming to be something that they
Knowing that the Legislation would bring significant change are not and I needed to satisfy myself that profession-
for its clients, in 2007 Titan formed an experienced, capable & ally this was the right appointment. It has to be said
friendly associate team of fire advisory experts to offer that the quality and content of the advice out there is
support services such as fire risk assessment, fire policy in some cases shocking to the point that if it wasn’t so
creation, fire safety training and many other services. Clients tragic it would be funny. I will always advocate
such as HAYS specialist recruitment & Fuller Smith & Turner “common sense first” and believe that using the new
were quick to appoint Titan for fire risk assessment work. risk assessed based approach to fire safety is by far
Mr Phillip Lloyd now further strengthens this team following more flexible and adaptable way forward for the
the recent associate appointment as senior fire advisor at safety of most premises and its occupants, as opposed
Titan. Phil’s long and distinguished Fire & Rescue Career to the previous prescriptive advice and fire certification
experience speaks for itself, in particular: system, which although did the job, was none the less
Senior operational level which included Divisional Officer distinctly rigid. I am looking forward to many
Grade 1 - London Fire Brigade interesting assignments to help the clients at Titan.”
Assistant Chief Fire Officer – Kent Fire & Rescue Service
Commander of East Sussex Fire & Rescue.

2. Regulatory Reform Order -
Did you know?
During our time in helping customers with fire advisory support services, we have found some
common misconceptions regarding some of the terms contained in the Legislation – here are a
couple of examples.
Relevant Persons
This is commonly misunderstood as meaning employees only – it’s not - it means all persons that might enter the
premises, for whatever reason, including Fire Brigade personnel. Following an enquiry from a client with a large office
block, arrangements were found to have overlooked how to warn contractors of fire, in particular, when they were
outside suspended in an external cradle, cleaning windows. The RR(FS)O requires that fire safety arrangements extend
to all people that are likely to enter your premises.
Co-operation & Co-ordination
This is also a commonly overlooked item. Put simply, the Legislation requires that you find out and consider, who and
what is happening on and around your premises, both internally and externally, and how this might affect all parties in
a fire. This can only be done by investigative work, and reviewing how a fire might start, the arrangements in place, and
what you need to cover sufficiently in your own arrangements, as a result of the information. An example of this was a
client occupying one floor in a multi tenanted premises. They thought that having a fire plan for their own section of the
premises was sufficient. However, by communicating with other occupants, it was discovered that a mini laboratory
operation existed 3 floors down, that no one, (including the landlord), was aware of. The fire risks had a significant
bearing with escape arrangements. This was quickly rectified. The legislation and HM guides clearly defines the
requirement of Co-operation and Co-ordination and a number of checks must be undertaken to ensure that sufficient
knowledge is shared amongst all parties when it comes to managing fire safety.
HM Government guides are excellent and are obtainable as free of charge downloads on the web. Alternatively, if you
email the type of premises that you operate to noshortcuts@titanfiresec.com we will obtain it for you and email it back,
free of charge.
New Govt “FIRE KILLS” Website
HM Govt have produced an excellent site at
http://firekills.direct.gov.uk
There is a multitude of fire safety articles and videos
here that we would strongly recommend a look at.
Pass on the weblink to others.
It may well save a life!

3. Stand by your pan
In a recent newsletter, the pub operator Wetherspoons, highlights the dangers of fire linked to
responsible consumption of alcohol. Titan commends Kent Fire & Rescue service by going one stage
further, with an excellent video production, parodying Dolly Parton’s “Stand by your man”.
It’s a very serious subject which is clearly explained in the video and once again worth passing the
weblink on – which is:
http://www.kent.fire-uk.org/your_safety/safety_campaigns/stand_by_your_pan.aspx
as it may well save a life.
New photo ID business
cards for Titan
They say that a picture tells a thousand words and it was on these
lines that new business cards for all of Titans customer facing
staff, including our engineering team, are now in use.
“You have your photo on your website, so why not on
your business cards”, says Sean Condon, Titans
General Manager. “We think it’s important
that our customers can see & recall the
person that is looking after their interests,
and if challenged whilst on site, can
readily prove their Identity. This is a
very important factor whilst on premises
such as schools, care homes or hospitals where
vulnerable occupants exist. Despite some initial natural
resistance to start, all of our staff can now see that its yet another simple
but effective differentiator that endorses our professional approach”.
Gent Fire Alarm Systems – Did you know?
Titan is an appointed Elite Systems Integrator for Gent by Honeywell fire systems. "What does that mean for me?", you
may well ask. In reply, Cliff Smith, senior project manager at Titan replies “it means you have a choice as to whom you
appoint to service your system and that you are definitely not stuck with the original installer, whoever it is.
It is best however that you take up references prior to appointment and make sure that despite being an approved integrator
that the Company has competent engineers in sufficient number, so that you get the service you need, and not depend on just
one trained engineer. Titan has taken over the servicing of many Gent by Honeywell fire system installations, including fixed
extinguishing systems. This is good news for clients that feel its time for a change, because now they can, simply by emailing
contact details to noshortcuts@titanfiresec.com”

4. Engineering Excellence
Dean Clark heads up the field When we win a new service contract, we first walk the client
service team at Titan, assisted through what they can expect from the service team, who to
by his supervising engineer, contact, who their account manager will be, and which engineers
Greg Kokot. they can expect to see. Then we conduct an intensive system
Dean Clark Greg Kokot takeover routine that leaves no stone unturned, as from that day
“Engineering excellence is a personal passion of mine that forward, we take on the responsibility for keeping the systems in
I believe is a key ingredient to exceeding our clients expectations optimum condition for the client. This is all done by default as part
here at Titan. I am confident in saying that we have a first of our quality procedures.
class team of engineers, backed up with a very efficient and Our engineering team maintains a professional ethic in their work
reliable admin support team in our office. that 1. We will not cut corners in any way, as lives may depend on
Competency is high on my agenda. When it comes to any fire it and 2. We will always be thorough, but unlike others, our engi-
safety, I believe that all clients have the right to request evidence neers are not on sales commission for repairs, never have been,
of competency, and that bona fide companies should not be shy in and never will be. We do however pay merit bonus’s when we get
giving it, unless of course there’s something to hide? It’s no to find out that an engineer has gone the extra mile, or a client has
different to a driving license, after all its Life Safety Systems let us know of great service. Thats what were here for.
engineering that we work on every day, so why not? Competency I am assured we are definitely headed in a the right direction, as
for all of our engineering team is continuously improved using an we have a growing list of super testimonials from clients that are
internal skills training matrix plan covering legislation, systems available on request. As far as I am concerned, this is just the
equipment, and codes of practice. beginning of where we will be taking our service team, and it
I will have been with Titan for 5 years in August and in my current certainly won’t be standing still, as we will always compete on
post for 2. I am proud of our track record in retaining excellent service quality, giving our customers what’s best for them, not
engineers. I believe that to be an excellent engineer, you not only what’s best for us. I am available to help answer any engineering
need the above key skills, but you have to be able to communicate query you may have, even if you are not a Titan client (yet), or if you
effectively at all levels and understand what’s important for the have any feedback or suggestions that you think will further
client. I don’t chop and change our engineers once they are improve my team, please email me at:
allocated to a client as to make the relationship work, they have noshortcuts@titanfiresec.com”
to get to know each other really well.
What do we do?
Titan provides a range of services to take you across the compliance rainbow from one end to the other, with a range of
complimentary support services, it’s as simple as that. We have individual data sheets that describe how we do it better, as one
joined up approach, with one interest in mind, which is your safety. An absolute.
Our services include:
Fire Risk Assessment Fire Safety Training Fire Policy Review Fire Procedure Creation Fire Evacuation Training Fire
Detection & Alarm Systems Air Sampling Smoke Detection Systems Fixed Fire Suppression Systems Radio Fire Alarm
Systems Weekly Testing Public Address & Voice Evacuation Systems Fire Telephone Systems Disabled Refuge Systems
Emergency Lighting Nurse / Warden Call Systems Induction Loop Systems Water Leak Detection Systems Sprinkler
Systems Portable Fire Extinguishers Dry Riser Systems CCTV Systems Access Control Systems
If you would like assistance or a proposal to implement, design, install, commission or maintain any of the above, please email
noshortcuts@titanfiresec.com
Local Service
Titan operates from two offices, one in Uxbridge where most of This has worked well for clients such as East Thames Housing, or
the business administration is based, and one at 3 Mills Telstra Communications who are both very local, and know that
Studios, Bromley by Bow, close to Canary Wharf, where our we will get things moving quickly when they call.”
account management and project sales team are based. Our clients West of London enjoy the same local service from
Senior Key Account Manager, Brian Simpkins commented the account & project management team based in Uxbridge,
“With many clients being based in Central London, the City and and for those clients in the South & North, we share the
Docklands, it made sense to take up work space in the same area. responsibility together to provide the same rapid response.
To subscribe to our newsletter or obtain more information regarding the content or our services – please email your
details to: noshortcuts@titanfiresec.com
T +44 (0)1895 813333 Head Office & West Docklands & East
F +44 (0)1895 813355 1 Swan Wharf Bridge House
Waterloo Road 3 Mills
E info@titanfiresec.com Uxbridge Three Mills Lane
Modular Scheme
SP203
W www.titanfiresec.com Middlesex UB8 2RA London E3 3DU
Titan Fire Alarm Services Ltd. Registered no. 1837411 Registered Office: Bridge House, London SE1 9QR