This document provides tips to fix frequent crashes in Google Chrome. It suggests checking for conflicts with modules, downloading a quick-fix tool to repair issues, removing a corrupt profile data, resolving problems with download managers, and disabling incompatible features like software rendering.

1. Tips and Tricks to Fix Google Chrome
Crashes
Your Google Chrome may crash while watching YouTube videos or navigating websites. Frequent
crashes are experienced due to several reasons, say conflicts with the modules, corruption of the
profile data, problem with the integration of IDM, incompatible features such as software rendering,
and so on.
Check for Conflicting Modules
Modules are used during program runtime. A module could be commonly shared with different
applications. You’re experiencing problem with the web browser because one or more modules
installed is not functioning properly. Retrieve the list of all installed modules and disable any
malfunctioning modules found.
For Windows 8.1/ 8 and Earlier Versions:
1. Double click Google Chrome desktop shortcut.
2. Type the following in the Address Bar:
chrome://conflicts
3. A new tab will be displayed. This tab will come up with the list of modules installed. It may take a
minute or two.
4. If any problems are found with the existing modules, uninstall it.
Download the Quick-Fix
The Quick-Fix will automatically repair your issue. All you’ve to do is download the Quick-Fix and
scan for problems as follows:
1. Visit the website in the following screenshot:
2. Download, install and run the Quick-Fix as in the above screenshot.

2. 3. Scan for ActiveX/ DLL file registration issues and repair them instantly.
Remove Corrupt Profile
The user profile is used to store user settings and configurations. Fix Google Chrome crashes by
deleting the existing user profile. Corrupted user profile causes the browser to crash repeatedly.
For Windows 8.1/ 8 and Earlier Versions:
1. Press Windows Key + X.
2. Select Run.
3. Type the following path:
C:UsersXXXAppDataLocalGoogleChromeUser DataDefault
(Replace XXX with the actual user name)
4. Click OK.
5. Remove the “Default” folder.
Resolve Problem with the Any Download Managing App Integration
Usually people use a download managing software to externally catch downloads and to boost
download speed. The problem arises when the downloading managing app fails to load and thus
Google Chrome crashes. You may have to disable the download managing app in order to fix this
issue. The actual process may vary depending upon the program you use.
Turn Off Software Rendering and Other Incompatible Features
One or more features are not supported. You may have to check if the software rendering feature is
enabled, and if it enabled, please turn it off. If you find any other features, disable them as well.
For Windows 8.1/ 8:
1. Press the Windows Key + X simultaneously.
2. Select Search.
3. Type “inetcpl.cpl” in the Search Box.
4. Click the Apps icon.
5. Open it form the Search Results.
6. Internet Options dialog will open.
7. Click the Advanced tab.
8. Uncheck the box named “Use software rendering instead of GPU rendering” under Accelerated
Graphics.
9. Click OK.
For Earlier Versions of Windows:
1. Press Windows Key + R.
2. In the Open textbox, type “inetcpl.cpl”
3. Click the OK button, or just press ENTER.
4. Refer Steps # 6-9 from Windows 8.1/ 8 user’s paragraph.