This document discusses the untapped potential of online and social media for communities and organizations. It notes that social media platforms like Facebook, Google+, and Twitter have achieved widespread adoption much faster than previous technologies like radio and television. The document advocates that communities and organizations create an online presence through websites and social media in order to engage more people, share their stories and successes, and benefit from digital and social media. It provides tips on strategy, goals, and how to leverage different assets when integrating social media.